Discussion on Uncode - Creative & WooCommerce WordPress Theme

Discussion on Uncode - Creative & WooCommerce WordPress Theme

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8685 comments found.

Hi, love the theme, we have purchased a couple of licenses and created different website – all look amazing thanks to the framework you give us!

We were wondering if there was an option to edit the breadcrumbs, so that they don’t show Home / ... / Post name but only the post categories?

Thank you in advance!

Hi esoxmedia! Try to use this:

.breadcrumb-module li:nth-child(1),
.breadcrumb-module li:nth-child(4),
.breadcrumb-module li:nth-child(2):before {
    display: none;
}

Hi, you’re the best, works perfectly! Thank you for the quick resolution!

Thank you for the confirmation! :)

When will the theme have compatibility with php 8.1? I get a critical failure when updating the hosts server to 8.1

Hi Webbtanten! Uncode is already compatible with PHP 8.1. Are you sure the problem came from Uncode files and not from some plugins? In case we need to know what is the error you read when you have this problem.

I am sorry, you are right! It was a plugin.

Hi Webbtanten, and thank you for the confirmation! ;)

hi, how can I remove the “add to cart” button on the woocommerce related products block? https://imgur.com/XTNqCCm

Hello, if you use a Content Block to display your Related Products, you can hide the “Add to cart” button from the Posts module itself https://undsgn.d.pr/i/4SQ778

More info about Related Posts and Product builder are available here:

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

No, not from the page builder block. I mean the standard “woocommerce related products” block that is displayed at the bottom of product pages.

Hi supermex! There is not a settings to modify the default WooCommerce template, you can hack the code or simply hide with CSS (in case you need help with this please share the page URL).

Hello, I have a strange problem: when I choose “Header Type: First Row” in the Page Options, the header works fine, but the post content below gets duplicated in an additional ... The problem disappears as soon as I switch to a different header type. Can you help with this?

Hello, if you’re talking about custom post types, yes, that could be the problem. Please add to your child theme this PHP filter:

function uncode_child_content_header_post_types( $post_types ) {
    $post_types[] = 'your_custom_post_type_slug';
    return $post_types;
}
add_filter( 'uncode_content_header_post_types', 'uncode_child_content_header_post_types' );

Replace, of course, the string `your_custom_post_type_slug` with your real CPT slug and let us know.

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

Hi, that worked! Thanks a million times..!

Thank you for confirming, all the best :-)

I would have another question as I can’t find any solution. In my menu/navigation bar the colour palette doesn’t work properly. The links are still blue and when visited in a lilac tone. I thought I changed everything in the customizer page and can’t find the blue tones either. What am I missing out?

Hi Vickygraphy! Are you compliant with the Server Requirements on the System Status? https://support.undsgn.com/hc/articles/214000785
From the description of the issue it seems that there are possible permissions issue when saving the dynamic style.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hey! Thanks at first for the amazing theme. Love it and already purchased twice! I was now wondering: Is it possible to include both landscape and portrait sized images in the emdia gallery and get them to be equal in height? At the moment wehn I add both the portrait sized images get full height and the landscape ones are smaller – can you help me out with this? Thanks in advance!

Hello Vickygraphy and thank you!
The first solution that comes to my mind is to use the Justify Gallery layout. You can see an example here: https://undsgn.com/uncode/features/media-gallery/ (scroll until “Justify layout” section) and here https://undsgn.com/uncode/homepages/portfolio-gallery/ And here you can get some documentation about it https://support.undsgn.com/hc/en-us/articles/115002645349
Let us know if I have answered your question correctly. Best :-)

Thanks that worked! Would be nice just to have one line which is able to scroll. But the justify gallery works, too!

Hi Vickygraphy, and thank you for the confirmation! Not sure to understand but if you need the scroll you need to check the Sticky Scroll, ex: https://undsgn.com/uncode/features/posts-sticky-scroll/

I need to insert a google ads event code on the “thank you for your purchase” page but I see that page is dynamic. How can I do to insert the code in this case?

Hi gradozerobeats! This is something dealing with WooCommerce itself: https://woocommerce.com/document/custom-tracking-code-for-the-thanks-page/

Hi, I have some placeholder images that I cannot delete. I had this problem once and I contacted the support. The support gave me code snippet. But I cannot find the code snippet anymore. Please help

Yes, these are PHP code.

thank you

You welcome!

Envira Gallery doesn’t wok anymore after newest update. I’m running a photo page only. soooooooo it’s quite a bad situation.

Works fine on every other theme. Soft-Reinstallation (no Settings reset) done as well.

I didn’t change any settings between when it worked & when it didn’t. Debug doens’t show anything obvious as well.

Envira Support Team said to check in with you guys.

Did you sent? We have not yet received anything…

Hi undsgn

I sent u the login info via the contact formular.

Best regards Timo

Hi jixel! We confirm we received them. We’ll let you as soon as possible, consider here tomorrow is a festivity day, so we will probably let you know on November 2.

For some reason I can only view my homepage and post layout properly when logged into my WordPress account. If I try to view the website as a normal user in incognito mode, then the homepage and posts pages are completely different layouts.

Here’s a video showing the issue: https://www.loom.com/share/bbc210fc230c46f6ab9760c7abae5f30

I’ve already confirmed all posts, pages, content blocks are set for public visibility.

Website is blog.creatormachine.com

Hello! We see everything perfectly even in incognito: https://undsgn.d.pr/v/kujh5e Maybe you need to empty some cache? Especially the single post page: from your video it doesn’t even look like you’re inside Uncode, so I’d say the problem is some plugin or cache extension still showing an old version of the site. Let us know.

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

Hi, how do we remove the animation delay when you open the overlay menu? It takes a couple of seconds for it to open. And when it does it has a slow animation that lays out the menu items. Please can you help?

Ok but this are not “couple of seconds”, this is a sequential animation. Try to play with these settings: https://undsgn.d.pr/i/euDquM

That has worked, thank you. I couldn’t find the right words to explain what that animation was.

Thank you for the confirmation! ;)

Hello, is there a way to remove /portfolio from the url of custom posts, so for example to change the url from this “site.com/portfolio/slug” to “site.com/slug”

Hi nader-amer! We are sorry but in WordPress this is reserved to the Blog Posts only. Not sure if there are some custom trick to accomplish this. Perhaps Yoast or other similar plugins offer something similar.

ok thanks for your prompt support as usual

Hi nader-amer, and thank you for the confirmation even if we cannot help too much with this!

When using a media gallery block with the Carousel layout in PHP 8.0, I get the following warning: Undefined array key “id” in on line 1922: /home/espaifo1/public_html/revela-t.cat/2023/wp-content/themes/uncode/partials/elements.php There are no problems with PHP 7.4 and older.

Sorry for the issue, I confirm the fix is ready for the next update: https://undsgn.d.pr/i/gREXOP

Thank you for the confirmation! :)

Hi. I suddenly get this error:

WordPress caught an error with one of your plugins, Uncode Page Builder (Visual Composer).

Warning: “continue” targeting switch is equivalent to “break”. Did you mean to use “continue 2”? in /customers/d/7/9/maefilm.dk/httpd.www/wp-content/plugins/revslider/includes/operations.class.php on line 2851 Warning: “continue” targeting switch is equivalent to “break”. Did you mean to use “continue 2”? in /customers/d/7/9/maefilm.dk/httpd.www/wp-content/plugins/revslider/includes/operations.class.php on line 2855 Warning: “continue” targeting switch is equivalent to “break”. Did you mean to use “continue 2”? in /customers/d/7/9/maefilm.dk/httpd.www/wp-content/plugins/revslider/includes/output.class.php on line 3708 Warning: The magic method Vc_Manager::__wakeup() must have public visibility in /customers/d/7/9/maefilm.dk/httpd.www/wp-content/plugins/uncode-js_composer/js_composer.php on line 221 Fatal error: Unparenthesized `a ? b : c ? d : e` is not supported. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in /customers/d/7/9/maefilm.dk/httpd.www/wp-content/plugins/uncode-js_composer/include/classes/editors/class-vc-frontend-editor.php on line 644

I use: WordPress version 6.0.3 Active theme: Uncode Child (version 1.0.0) Current plugin: Uncode Page Builder (Visual Composer) (version 5.4.7) PHP version 8.0.24

Any tips to resolve is higly appreciated

Hi dengy! Probably your host updated to a recent version of PHP, but from what you write we understand you have a super old version of the theme and WPBakery (v1.7.6 -14/03/2018). Please update the theme, and update also the Required plugins like Uncode Core and Uncode WPBakery: https://support.undsgn.com/hc/en-us/articles/214001205

Hello :) I would like to make a content block just like the one for posts, but instead with selected pages. Is that possible? I have tried to do it manually in the WPBakery Page Builder, but cannot find enough options for hover effect, e.g. changing the curser, adding animation to the pictures. I am looking to do something as in the demo Creative Agency, but with pages instead of posts in the grid. Best regards

Hi Plantepressen! Yes this is in the Block tab if you use the Overlay layout: https://www.youtube.com/watch?v=8JPWtBE9PW4

Hello again. When using the Overlay layout in a portfolio grid with pages, is it then possible to have the title of the page visible, but have the title disappear and an excerpt/text appear when hovering?

Hi Plantepressen! No sorry, we never show this in none of our demo, Title, Description and other elements worked together with the animation. In a nutshell, or always visible or they appear at hover all at once.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi, i get an error Message that my Envato Purchase Code does’nt work. The Tip is to unregister I register again and hopefully it works.

What can i do?

Cheers dp

Hi dpentertain! If you got that suggestion, it’s because this site is probably a migration and was originally registered on another domain. Either way, please send a private message using the form you find on this page, include a screenshot of the actual error, and the Purchase Code you are trying to register so we can understand the details and help: https://themeforest.net/user/undsgn

Hi, I have an urgent issue, I removed all fonts from the theme options typography, because I don’t want to use google fonts on my site for performance reasons. Now it says “default” font there. That’s ok, but the problem is, everything on my site is now in a serif font. I want sans serif globally. Please let me know how I can do this while using the “standard” browser fonts. https://www.galaxymarketing.global/

Hi supermex and sorry for the delay during the weekend! If you removed all the fonts it’s normal you see a Serif font since this is the base font of any HTML document. You need to create at least one valid font (it can be a safe HTML fonts like Arial etc), and assign to your elements.

how can I add a safe html font please? After removing fonts and saving, there is a default font already, https://imgur.com/a/Y4ysmwv

Hi supermex! In the Font Family field of the screenshot insert a safe font family, ex: Arial, Helvetica, sans-serif

Testing the new ajax filtering here. After enabling filtering Ajax and under filtering tab selecting the Content Block used in my shop page (content|shop) my shop page won’t load or takes ages and if it does it only shows the heading. https://wparchivio.it/wp-archive/

Also, Is it possible to know the the features of the new feature ajax filtering? I would like to compare it with the Yith Ajax product filter.

Thanks

Hi carlosrosales1979! Unfortunately as already suggested in other messages we from here cannot tell you what the problem is. It seems that your server can’t print the whole page but without you enabling debugging or without developers having access we can’t tell you what the problem is. This update was first tested by the Beta Testers users, and it has been used a bit by everyone for over a month now, right now no one reported something similar. You might consider renewing support so you have a direct channel of private support: https://support.undsgn.com/hc
You can evaluate the differences yourself by looking at our demo and documentation. Try looking in the main Menu of Uncode > Shop > Shop Example. Surely this is built into Uncode, tailored for Uncode and supported by our Team.

Hello, anyone can help me fixing issue with dropdown arrow close to cart? Only happens in vertical menu. Thanks in advance. Screenshot: https://prnt.sc/pngIEevkL50x

Hi xChemical! Yes, sure we can help but this but we need you share the URL of your website so we can understand why your installation is affected by this glitch.

I have a problem with the quick view button. It appears in my Sticky audio player with the name ADD when you click on any song. The issue is that if the page is in English it doesn’t open the pop-up for that button, but with the page in Spanish it works.

Link: https://optimizacion.gradozerobeats.com/en/

Hi gradozerobeats! We are sorry but this is an issue with an extra plugins not with the theme, you should ask the plugin authors help to debug this.

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