1431 comments found.
Hello, Where do I find the activation key for Theia Post Slider?
Hi webaadmin,
That is located in the theme documentation.
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
OK many thanks. But after activation it says Expired 9 months ago. Cannot update plugin.
Hi webaadmin,
As previously mentioned, if you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
I have submitted the ticket 24 hours ago. But no one is replying there.
Hi webaadmin,
My sincere apologies. While I typically respond within 24 hours, I’ve been taking some time off in the past week, but I will respond to you very shortly. I appreciate your patience.
Hi, i run some tests with your theme and i realy like the performance. Great job! Question, the theme loads ajax.googleapis.com and there is no feature that can be tured off to disable this. Since gdpr i need to disable this to use this theme for a client website.
Hi seofoxx,
It is not showing that you have purchased the theme. Please login with the username you purchased the theme with and post a comment here so I can confirm your purchase. Thanks!
Just a heads up… we were having issues that seemed to be related to the Gutenberg editor. Thought the following may benefit others.
This following message appeared when wordpress seemed to autosave when adding or updating a post.
””Updating failed. The response is not a valid JSON response.”
FIX Attempted: Updated permalinks (issue remained) FIX: Installed and activate [Classic Editor] plugin
Perhaps this is something that could be looked into for a future update.
Hi CYBER,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hi, Where is option to make the header and footer full width? Also I am unable to make the header top ad are same as your demo on https://mvpthemes.com/zoxnews/.
My website url is https://inprofiledaily.com/. Help will be really appreciated as I did not find it in the documentation of the theme.
Hi DeviateCreative,
It is not showing that you have purchased the theme. Please login with the username you purchased the theme with and post a comment here so I can confirm your purchase. Thanks!
Hello, What happened to this theme. Featured images thumbnails on home page have been showing twice and I don’t know how to fix this? Here’s my site blueandgreentomorrow.com
Hi ryankh,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Error on PHP8: PHP message: PHP Warning: Undefined variable $post in /www/wwwroot/mysite.com/wp-content/plugins/mvp-social-buttons/mvp-social-buttons.php on line 27 PHP message: PHP Warning: Attempt to read property “ID” on null in /www/wwwroot/mysite.com/wp-content/plugins/mvp-social-buttons/mvp-social-buttons.php
Hi jonas888,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hello How can i change Footer BG color?
Hi staidly,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
I did but no response that why i had comment here
Hi staidly,
Unfortunately, I’m not able to respond to everyone’s ticket right away, but thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
Will you be adding the updated Theia Post Slider anytime soon? It’s up to version 2.7.5
It appears that the last time the plugin was updated in the theme was way back in 2019, and the license code in the theme documents appears to have expired???
The message in admin says “Hmm… Your license has expired. You can still continue using all the Premium features, but you’ll need to renew your license to continue getting updates and support. “
Hi C-Y-B-E-R,
That has to do with the plugin author leaving Themeforest and changing the way that licenses are handled. Unfortunately, there is no way to renew the extended license unless you purchase your own directly from the developer. But I am in the process of trying to find a suitable replacement to include in the theme. In the meantime, you can certainly still continue to use the plugin with the current version.
Ok, I was just worried about the security of the plugin being so many versions old.
Hi I just want to know how to edit subeding in post
Hi sphere1,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Is this theme still being updated? Last update april? I’m interested in buying but I want to be sure it’s still useable after one or more years
Hi Folkbear,
Yes, the theme is still being updated. I do plan on updating the theme very soon, but there have been no pressing changes that have been needed recently.
Hi,
I just updated my theme and it shows large image on every 5 posts on homepage and category page.
I checked your updates page and you made this change on: v3.14.0 March 25, 2022 NEW FEATURE! – Adds large image every 5 posts in blog sections of homepage and archive pages
I want to have row layout without large image. How can I disable this feature?
Hi mircevskit,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hello, I submitted 2 tickets 2 days ago
1. About the header width 2. About Leaderboards not showing on mobile
I’ve had no response, so putting this here.
Hi j0hnae,
I will answer your tickets in the order they were received and I appreciate your patience.
Great theme, purchased this a while back. Just wondering though how do you get the caption to appear on featured images on posts? I need to give credit to the images but the text doesn’t appear
Hi runtcrab,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
i have a quick question i have imported the data by the imported plugin in theme folder
the the demo content: http://preview.themeforest.net/item/zox-news-professional-wordpress-news-magazine-theme/full_screen_preview/20381541?_ga=2.215721744.604344788.1659491382-1646244565.1659302426
doesn’t import as it is why ? My site: https://feedistic.com/ can you please have a look ? I have read the documentation too. Did exact but it didn’t work.
Hi iasadriaz,
It is not showing that you have purchased the theme. Please login with the username you purchased the theme with and post a comment here so I can confirm your purchase. Thanks!
hi Presale question – I am planning buy this today or tomorrow. Can you please confirm the tehme is compatible with “AMP for WP” plugin. I am currently using this plugin for amp so i cannot change new amp?
Hi AmmuAmrith,
The theme has not been tested with that plugin, but the theme comes with the following AMP plugin and is fully compatible: https://wordpress.org/plugins/amp/
But we already using AMP plaugin so we cannot use one more amp plugin.
HiAmmuAmrith,
You don’t have to continue to use that AMP plugin. If you run into any conflicts with the theme, you can simply use the AMP plugin that comes with the theme without any issue.
Hi,
I’ve updated the theme, but seems some plugins such as “Theia Post Slider” is not updated. It is now a few versions behind, do you have a plan to update the plugins too? Thank you.
Hi AndrewCHK,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
i thought of buying this theme after seeing comments now i am scared to buy is everything working on this theme?
Hi pixiostudio,
I’m not sure what comments you’re referring to, but yes, everything is working just fine. If you ever run into any issues, I am available at the Support Center to help.
in your comment section only, anyway i trust you guys and bought it. hopefully i will check and update if anything thank you
Thanks so much!
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hello,
I have just bought theme and want to turn off the sticky Nav. I need help. Thanks
Hi umoetteumoh01,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
I am searching to replace tagdiv’s newspaper theme but my article page speed is A on GT Metrix. When I speed test your demo I noticed your theme is slower.
1. Can this be fixed with WP Rocket and Cloudflare Enterprise via Cloudways?
2. I use Bunny.net for my videos. Can that be used instead ie. YouTube videos?
Forget about my inquiry as my license key got rejected, so I am unable to work on my website this weekend.
Hi heathart,
The theme does not require activation. That is related to one of the plugins you are trying to activate and not the theme. Please refer to the Zox News documentation (the one in the zip file that you downloaded and not the online documentation) for instructions on how to properly activate the plugins.
If you have any other questions, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
I did, see Request #16064 thank you
Hi heathart,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
Hi, i am facing trouble when i have submitted theme license? The plugin not support…..Reviewer Plugin server error: cURL error 28: Connection timed out after 5001 milliseconds.. I am facing lots of trouble with this theme..
Hi adi887126,
What you are describing is an issue with the plugin, not the theme. The correct license is located in the theme documentation.
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
There are many types of issues on theme too, there is not showing advertisement on the article section,,,also the social button is not working and the continue reading button is not working on mobile,,,if we enable the continue reading button, so the button does not work in mobile and it does not allow to scroll the page.
The license is not getting activated in WordPress because it is not supporting the reviewer plugin,, there are many types of issues,,,, and my site was down for two days… I need help
Hi adi887126,
As previously mentioned, if you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
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