26935 comments found.
How to remove sign in pop-up?
Sign in option is disabled in Theme Panel. There’s no any Modal Popup added in cloud templates (header, footer, post)
Still, it’s showing to first time visitors for a few seconds when loading the page.
When I checked Inspect Elements it’s visible in the code – https://paste.pics/JLNCF
How to completely remove it?
This code is somehow responsible for this.
.mfp-hide { display: none !important; }
By making it visible I can see form in the backend (in posts immediately below header). But there’s no option to delete it in Cloud Templates editor.
It’s causing problems in Core Web Vitals.
Hi,
That looks like the theme login modal. Normally that is loaded only if the login element is present in the page https://prnt.sc/u5XYR-WKaYrG or if it is active in the theme panel https://prnt.sc/EoFCyLcyuaac If there is a problem, we will take a closer look at it. I suggest sending us an email at contact@tagdiv.com and there please provide a link to the website and admin login. Let us know.
Regards, Simion C.
Why? 
Hi,
The sharing on socials requires OG meta tags, I see they are loaded on your website by the AIO plugin. So it should work fine. Problems can happen sometimes however, like the image being incorrect. In this case the debugging tool can be used https://developers.facebook.com/tools/debug I checked the same post now and it seems to be in order https://prnt.sc/wJEIvlk7bHuM At least the preview seems that way. The image is in order as well, in terms of size https://developers.facebook.com/docs/sharing/webmasters/images/ So Facebook should use the respective image. Could you perhaps try sharing it again? Based on what I am seeing now, it should display correctly.
Regards, Simion C.
Nope: we try right now with different link ( https://animowany.pl/sosnowski-deszcz/ ) and we have exactly the same problem.
But we have other question: AIO is ok, but if you are sure that Yoast is better, then we can think about change it. Is Yoast better?
Hi,
Both the plugins are very popular and very capable plugins. It is a matter of preference basically, for which one to use. Now that I checked again, I see that the og:image meta tag is missing from the post pages on your website https://prnt.sc/QNo6adwQ4dnK and so is the og:description. Could you please check to see if everything is configured correctly? https://aioseo.com/docs/setting-a-default-image-for-facebook/ The image source should be the featured image of the post https://prnt.sc/jb8LOvlSZeLX Please check this. Or, if you want us to take a closer look at the problem, you can send us an email at contact@tagdiv.com and provide admin login for the website. Let us know.
Regards, Simion C.
Yeap; you have right, now pictures works correctly
Hello, I have this theme since a very long time now but after the recent update I am facing a small problem. It was never an issue before this.
While searching in the search box it is only searching for posts (see in the URL bar), also the same is confirmed by me that it won’t show up proper results and pages won’t or just intermittently appear. Here >> https://prnt.sc/HjY60JHEk68h
My site is built on pages, can you please tell me how the search box keywords share pages as this is very inconvenient for my audience.
Hi,
We will take a look at this, it will be faster this way if we can investigate directly on the website. Please send us an email at contact@tagdiv.com and provide a link to the website and admin login. Also mention an example of the issue so we can check that directly. Let us know.
Regards, Simion C.
Hey there – I haven’t upgraded our theme version for a while (version 7). I renewed the support, is there a way to auto-upgrade to 12, within the theme panel? If not, how do I upgrade to 12, with the least amount of work?
Hi,
That is quite a while. There is an automatic update method, but that was introduced much later in the theme. The only way to update from that version to the latest is manually https://tagdiv.com/update-newspaper-theme/ The old theme has to be deleted and the new one installed. Then the theme plugins must be updated. Be sure to also install and activate the standard pack plugin after updating the theme https://prnt.sc/hk8Zh5M6P4gc And most importantly, be sure to make a backup of the website before getting started. It isn’t actually so much work to update the theme manually. If you need help with it, you can send us an email at contact@tagdiv.com and let us know.
Regards, Simion C.
Thank you – I managed to do exactly this. I used a staging site, deleted the old, uploaded the new. Imported the theme settings, update the plugins. I did have to make some small changes on some of the pages, but luckily it wasn’t too bad. Glad to be up to date. Thanks for your help!
Hi,
That is great news, I am glad that everything worked fine eventually and the theme is up to date on the website. Please let us know at any time if you have questions, or if there are problems.
Regards, Simion C.
Is it possible to use “Featured Video” + Video Post Format on Custom post types?. I want to keep the video posts separate in a new post type. I am able to add the ‘Post format’ meta box but not Featured Video. I’m using “Custom Post Type UI Plugin” to create the post type.
Hi,
That is possible. I tested it and it seems to work fine, with the same plugin https://prnt.sc/ulpZoT0ZPtHu -> https://prnt.sc/lbx5M55gnvPq or maybe I am misunderstanding the problem. We can discuss more about this, I suggest sending us an email at contact@tagdiv.com and we can continue there.
Regards, Simion C.
Thank you so mush Simion for confirming this works! much appreciated. yes that’s what i did but didn’t get the “featured video” section. I can troubleshoot this now as long as i know it should be there. Thanks for your help!
I’m using Directory Listing demo (Pro Doctor) and have some issues with new listing form. I’ve added new custom field with Date Picker and it doesn’t show in the form, only the label. It’s not even available at “ACF field” dropdown so I tried and put the name into the “Custom field name”. But as I said, the label shows but no input. Am I missing something?
Same with Google Map and lot of other fields…
Hi,
I have checked this as well. The problem is that for the jquery group of fields https://prnt.sc/y5m3yPu5XK3V the theme has no support at this time unfortunately. They can be displayed as values, but on the form inputs they won’t available for selection. We will try to provide support for this type of fields as well, in a future update. Sorry for this inconvenience.
Regards, Simion C.
I was really looking forward for this update in 12.2… Do you have any plans for updating this? Otherwise, I’ll just have to look for another theme…
Hi,
We haven’t yet added support for this type of fields for input forms, unfortunately. It’s on our to do list, but I can’t say when it will be added. I am very sorry for this inconvenience.
Regards, Simion C.
my previous web was dead and how to revoke the lisence from previous domain
Hi,
That depends. If you were using an older theme version on the respective website, then there’s no need to do anything besides activating the theme on the new website. In newer theme versions we added a license management system https://prnt.sc/_fh3xSoy5vOV There you can see where the key was used and remove it from one website and add it to another. If there’s any problem with the key, please send us an email at contact@tagdiv.com and provide it so we can check and help.
Regards, Simion C.
Why is the main menu hidden on mobile phones? Literally its just the logo theres no main menu on mobile and i searched every setting i cant change it. Theme developers please answer this. thanks
Hi,
I believe you have sent us an email and I replied recently. Please check and let me know in the email. I will check back as soon as possible.
Regards, Simion C.
Do I need any additional plugins for Directory Listing templates (Doctors Pro)? When I’m at Subscription Plans and select any “CHOOSE PLAN” it just goes to Checkout page where’s the message “You have not selected a valid subscription plan.”.
SOLVED.
Hello, i would like to see feature to add ADs in the Flex Block loops. Currently only in Post Loop. But in post loop we cannot Filter results (category etc) so i cannot use it on Pages. (only works with category pages)
Hi,
This option may be added at some point. However, depending on how/where you want the ads to be displayed, there may be solutions. Like using multiple blocks with offsets instead of one larger block, to display the same content. This would allow ads to be displayed between them. Maybe it can be done on your website in this way. If you want to give it a try, please send us an email at contact@tagdiv.com and provide a link to the website and details about where you would like to display ads.
Regards, Simion C.
Hello Team,
There is serious discrepancy happening from your end. PFA ss for your reference : https://ibb.co/RYyXzjt
This Mail is of june 3 and I have followed up many times with no response. Your theme did not work out with the website, Lost traffic, Time etc.
Please process my refund for the same.
Cheers, Amit
Hi,
We are very sorry for the inconvenience. We tried to find a solution to the respective problem but we did not succeed. Your refund request has been approved.
Regards, Simion C.
How are you going to process the refund?
Hi,
We are not processing the refund in any way. Once we approve it, Envato will process it further. Please check this guide https://help.market.envato.com/hc/en-us/articles/209980383-How-do-refunds-work If you have any questions about the refund procedure, please contact Envato and they will provide assistance.
Regards, Simion C.
Hello guys! Long time user here. Just curious are basic animation like fade-in slidein for elements coming to the composer? thanks
Hi,
As far as I know something like that isn’t planned for the next theme update unfortunately. Could you please mention what animations you would like to see in the theme? Let me know.
Regards, Simion C.
Similar to Divi Builder, https://www.elegantthemes.com/blog/divi-resources/how-to-add-animations-to-sections-rows Bounce, fade-in , slide-in from side, just to give some life to elements.. Fade and slide and most popular. Just wanted to suggest it!
Hi,
Thank you very much for the suggestion, it is added on the list and will be considered for future updates.
Regards, Simion C.
Can you please tell me when the job posting site demo will be ready?
Hi,
The latest demos we added showcase the new directory/listings features https://tagdiv.com/newspaper-theme-12-update-is-live-explore-the-new-features/ These can be adapted to other domains, job postings as well. If you want to build such a website, let us know what exactly you want to do, and we will help https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Hello, I bought your theme and I’m starting to work on it, when I want to publish an article this error appears “Validation failed. 3 fields require your attention”, I tried to update your articles (demo data) still the same error, can you help me correct the error thank you
Hi,
That happens because of the custom fields the new directory/listings demos add. To be more exact the extra plugin that is installed with the demos creates the custom fields. Some of these custom fields are required, if you check for example in the ACF plugin for the fields https://prnt.sc/HK21FK_KS2MI If you installed one of those demos, we will explain how they work, and how they can be adjusted for your website. Please send us an email at contact@tagdiv.com and let us know. We can help more if you can provide a link to the website and admin login.
Regards, Simion C.
Getting lots of errors after the latest update on the Mobile view. My blog is https://buddymantra.com/. I have downgraded the version for now.
Hi,
I see you are using the latest theme version at this time. I checked the website on mobile, it seems to look fine. But maybe I am missing the errors. I suggest sending us an email at contact@tagdiv.com and there please mention a few more details about the errors. Also please provide admin login in the email in case we have to take a closer look. Let us know.
Regards, Simion C.
Hi! Newspeaper is really fast and great. We upload it and just like that, almost everyting looks well, just like that. The only one problem we have with logo – website shows not only us logo, but also random NFTNews logo:
https://animowany.pl/Hi,
Thank you very much for the appreciation, we are glad you like our theme. About the logo, the default demo text logo and tagline can be removed https://prnt.sc/iROocMQGce9W Please check in the composer and remove it. Be sure to do the same for the sticky header, and mobile versions https://www.youtube.com/watch?v=HXQQygkCCJo&ab_channel=tagDiv Let us know at any time if you have questions, we will provide assistance https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
I did all like in video, but website still not show my logo, or it show it reallly small upon the NTF logo/txt:
https://animowany.pl/wp-content/uploads/2022/11/logo-problem-2.jpg https://animowany.pl/wp-content/uploads/2022/11/logo.jpgHi,
Please remove the demo text logos from all the 4 versions of the header https://prnt.sc/Mych8TA96pFP So it will be needed to remove the demo logos 4 times, and set your own 4 times, as there are 4 versions of a header(desktop default and sticky, and mobile default and sticky). Then only you own logos will be displayed. If the demo logos are still displayed, please send us an email at contact@tagdiv.com and provide a link to the website so we can take a look at the problem as soon as possible. Please let us know.
Regards, Simion C.
Unfortunatly; it still doesn’t work. I delete demo text and change logo in 4 versions, but even when I work at website then added logo doesn’t show, like at screenshots:
https://animowany.pl/wp-content/uploads/2022/11/logo2.jpg https://animowany.pl/wp-content/uploads/2022/11/logo-1.jpg – they show website meta tags, not logo. Logo looks that: https://animowany.pl/wp-content/uploads/2022/11/animowany-logo-retina.pngHi,
Please send us an email at contact@tagdiv.com and provide admin login for the website, so we can take a look at this as well. Let us know, we will check as soon as possible.
Regards, Simion C.
ok, we send it. Thx!
Hello, Please I discovered that most of my pages does not display the mobile theme page design, including the front page. I discover anytime I purge my cache it becomes fine, in few hours it happens again, I have used different cache plugin, but still not fine. Please any guideline ??
Hi,
Most caching plugins work fine with a mobile theme, assuming the caching is configured correctly. We can take a look if you want us to, I suggest sending us an email at contact@tagdiv.com and there please provide a link to the website and mention which caching plugin you are using, or which one you want to use.
Regards, Simion C.
when I buy a license can I use it on my website and also in the stage area? so I can update there before to apply on the live site?
Hi,
Sure you can, that is why a key can be assigned to 2 websites at the same time. One assignment is intended for the live website and the other for a testing/staging website. If you haven’t created the testing website yet, please create it and activate the theme on it with the same key.
Regards, Simion C.
Hi
It is possible to filter post from a category by custom taxonomie?
For example, I have categories A B C and D and custom taxonomies 1 2 3 and 4.
I want to display posts from category B by custom taxonomy 3
Hi,
That is possible, you can enter the IDs of both the category and the taxonomy in this filter https://prnt.sc/ZFqNKBHoYiGI Then the resulting posts should be the ones that have the respective category the taxonomy. Please try it.
Regards, Simion C.
Hi there,
I had/have 11.5 and 12.1 stil receiving the following 404 errors screenshot from Kinsta https://snipboard.io/D3zCTu.jpg
Hi,
Those are related to the weather widget images, but the path is incorrect in the screenshot. Those are located in the composer, not in the standard pack plugin. Do these errors appear on the website as well if you check with the browser inspector? Checking in the code, there doesn’t seem to be a problem with the images and their paths. And if on the website there are no such errors, maybe they were detected some time ago and they don’t happen anymore. If there are however such errors on the website now, please send us an email at contact@tagdiv.com and we will investigate. Let us know.
Regards, Simion C.
