6691 comments found.
how can i add attribute as filter on top of shop page like by default filter showing on top of shop page is – category, price rating brand. which widget in need to add filter. how can i remove any from these 4 like how can i remve rating from filter of top.
i am not talking for sidebar or offcanvas filter i am talking top pill button shape filter
Hello,
Thanks for contacting us.Appearance > Widgets > Shop filters area > edit content of this area.
https://xstore.helpscoutdocs.com/article/48-widgets-custom-widget-areas
Our theme or WooCommerce plugin does not have filter by category widget. There is only Product categories list widget. If you need filter by categories you need to look for a third-party filter plugin that has such a filter widget.
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Hello,
When I add a text to the product category page, the paragraph spacing does not look like a normal post/page. Spaces between carriage returns don’t work either. (Even though I put the code for the spaces in the carriage returns).
That’s why posts with no spaces appear.
Is there a menu or code where I can edit the articles in the product category?
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Hello,
Thanks for using our theme.
Please contact us via form on this page – https://themeforest.net/user/8theme by email. Provide URL of category page from your site and temporary wp-admin access, so we can take a closer look and help you.
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Hi, i’m intereset in this theme but i have two questions:
1. Is it possible to display the breadcrumbs on the product page above the article name and not in the banner? 2. Is it possible to add on the product page a navigation where i can go to the next article?
Thanks
Hello,
Thanks for your interest in our theme.
1/ Yes, just disable “Move Product Name In Breadcrumbs” via Theme Options.
2/ Yes, there is “Show Next/Previous Product Navigation” option.
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Hello,
You can use Lightshot screenshot or Gyazo tool to make screenshot and share the link here.
We have Single Product Builder, which allows building the layout of product page from scratch depending on your needs.
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Hello, presale question for other client. Is it necessary to use elementor pro? I have licenses of elementor pro and I’d like to use it with your theme. So, the real question is: can i use elementor pro with xstore? thanks
Hello,
Thanks for your interest in our theme.
Yes, XStore is compatible with the Elementor Pro plugin.
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My domain address has changed. How do I activate the license in the new domain?
linguaakademi.com > Xar.com.tr
Hello,
Thanks for using our theme.
Answered in private by email. Please check.
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Hi folks.
Just a quick query as I’ve search for a definitive answer without any luck thus far.
What is the naming conventions that are in place to designate if a license is for a staging/development build and a live production website?
For example; does the staging have to be on the same domain with either a subdomain or a sub-folder (e.g. staging.domain.com or domain.com/staging) or can the staging be on another domain entirely (e.g. project.domain1.com for use on domain.com)?
I’m asking as all our staging and development happens with locally or on our own development server and it would therefore be the second example as described above.
If possible, please include this in the documentation at time of next revision. The only references I could find here and on the 8theme forums was staff having to manually reset activations as it isn’t clear what defines a staging/production site.
Cheers!
Hello,
We are working according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost, same or different domains, but the same project), read more – https://themeforest.net/licenses/terms/regular
If you face an activation limit message, that means there are reasons for this, and you need to contact our team to sort it out, in another case you will not be able to do new activations.
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Hi Rose,
Yes, I’ve seen this reply multiple times but it still doesn’t assist with what defines a “dev site, production site, localhost, same or different domains, but the same project”
Hello,
If our answer isn’t clear, and you have questions about “End Product” after reading this article – https://themeforest.net/licenses/terms/regular , it would be better to contact Enavato to clarify it, because we are working according to their rules – https://themeforest.net/licenses/standard
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Thanks Rose,
I can only assume then that there is no naming convention allowed for development/staging builds and a live/production is the best option without having to have 8Theme assistance in changing the designated URL for each license.
Thanks for you time.
Hello,
Thanks for the reply.
If you need any other assistance from our side, please use contact form on this page https://themeforest.net/user/8theme
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I’m sorry, I have two questions. I can’t find it in the manual, I can’t find where the instructions are.
every time a user adds to the cart the floating cart bar appears, as well as in the demo; where do i activate that?
And how do I add the quantities if I want to place the products on my personalized page?
Hello,
Thanks for using our theme.
1/ Theme Options > Header Builder > Cart settings. Also, check “Product Added Notification Type” in Theme Options > WooCommerce > Shop > Shop page Layout.
2/ Do you use Elementor or WPBakery on the site?
Try to activate Add To Cart With Quantity via Theme Options > WooCommerce > Shop > products style.
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elementor
The other pages do not appear to add the amounts, how do I activate that?
Hello,
Please see screenshot – https://prnt.sc/NT4CBHKuKv7n
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If this doesn’t help, contact us via form on this page – https://themeforest.net/user/8theme Provide URL of your site and temporary wp-admin access, so we can take a closer look at your settings.
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They put a code in the child theme, but it disappeared by mistake. Could you help me with the code again. It was to be able to see more articles in the sidebar of the floating cart.
post-303966
They had helped me with the contribution page but I no longer have to renew 
please help me
Hello,
Please provide URL of the topic from which the screenshot was done. You can contact us by email via form on this page – https://themeforest.net/user/8theme
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I want to make multilingual site, Georgian, English and Russian languages. What is the best way to do this. Thank you
Hello,
XStore theme is fully translatable and also WPML compatible. If you plan to create a multilingual site – use WPML to translate the theme http://xstore.helpscoutdocs.com/article/31-translation-with-wpml . You can find xstore.pot file in the theme package. Note that WPML plugin doesn’t come bundled with XStore and should be purchased separately. Follow this link (affiliate) https://wpml.org/?aid=46060&affiliate_key=YI8njhBqLYnp
OR read this article – https://colorlib.com/wp/wordpress-multilingual-plugins/
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hello, i dont have support anymore but I have big problems about xstore core plugin. after wordpress 6.1, all the time my website has crashes. i have conversation with hostinger, they determinated issue on xstore core plugin. and after then i had 7 crashes more. i deactived the xtore core plugin and website turned back all tthe time. almost everyday i have critical errors and crashes, deactiving core plugin, website comes back, activing core plugin again. I am realizing this process everyday after wordpress 6. what is happening? I also wanted to be sure and i create a subdomain, i installed wordpress 6 and the xstore them. The same situation realized on subdomain. the core plugin is not compatible with wordpress 6.1 ?
Hello,
There is no such problem on our test sites. Do you use the latest version of the Core plugin?
Contact us via form on this page – https://themeforest.net/user/8theme (it is free). Provide URL and temporary wp-admin access, so we can take a closer look.
Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction regarding what needs to be fixed.
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please add rounded to all elements of theme: like dropdowns menu
Hello,
Thanks for using XStore.
Please post your request here – https://www.8theme.com/taskboard/ , so our dev team read it. If it takes votes from other customers, our dev team will add it in one of the next updates.
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Does the theme have the option for Express Checkouts via PayPal or Google Pay so the customer doesn’t need to enter in any of their billing info?
Hello,
Thanks for your interest in XStore.
You can maybe find a plugin that can provide this functionality. The theme has no such features implemented.
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Really? I just saw on your theme page that it says it has the upsell of express checkouts
Hello,
Thanks for the reply.
Please provide a screenshot of it, for a better understanding of your request. You can use Lightshot screenshot or Gyazo tool to make screenshot and share the link here, or contact us by email from this page – https://themeforest.net/user/8theme
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Here’s a screenshot from your theme details page. https://ibb.co/hV4xvpz
And this is generally what it looks like on product pages: https://ibb.co/VCbCJW3
Hello,
Thanks for the reply. We meant that there is “Buy now” button, which can be activated via Theme Options. Clicking this button, you will be redirected to Checkout page, skipped the Cart page. Here is an example – https://xstore.8theme.com/product/karpell/ Also, you can configure an express PayPal button via Dashboard in WooCommerce, it will be the faster way to purchase. Check this demo – https://xstore.8theme.com/elementor/demos/organic02/product/seasoning-2/ , WooCommerce PayPal Checkout Gateway plugin was used to add the PayPal button.
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Hello
Xstore has the template for book store. Can I use this template for multivendor store, if yes what pluging should I use?
Hello,
Thanks for contacting us.
Yes, you can. Please check docs of next plugins Dokan Multi Vendor Marketplace https://wordpress.org/plugins/dokan-lite/, WC Marketplace https://multivendorx.com/ , WCFM Marketplace, they are compatible with XStore, so you can select one that most suits your needs.
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Thank you
You’re welcome!
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Hello
Do you recommend to use AMP plugin for loadong speed time for mobile device. When I intalled it, all the store on the phone disappeared, Then I deleted it and everything came back. did i do something wrong?
Hello,
Please read about AMP plugin here – https://xstore.helpscoutdocs.com/category/112-amp-plugin
Because AMP uses minimal code for quick loading, it can’t include all the elements on a fully functioning webpage, such as certain widgets, embedded content, or pages created using page builders (Elementor/WPBakery). This means that a webpage viewed with AMP looks like a mobile application to facilitate the user experience and doesn’t look exactly the same as how the original page would appear on a desktop or laptop.
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Thank you
You’re welcome!
Regards
Hi, since the most recent theme update I have one web page that will not show the default mobile header on mobile devices. If I resave the mobile header, it shows up for a little while and then eventually reverts back to not showing the mobile header settings, but it seems to only happen on one page. I am sending you a private message. Please help.
Hello,
Answered by email. Please check.
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That fixed the issue. Thank you for your time!
You’re welcome!
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Hello, is XStore compatible with Fancy Product Designer?
Hello,
Thank you so much for the interest in XStore!
Some of our customers used Product Designer plugins for their store. We did not test our theme directly with the mentioned plugin but I don’t think that there should be any issues with this. If you face any compatibility issues with plugin just contact our support team on the support forum and we either help you to fix all the issues or give you a refund.
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I have a question for you How do I do that when it is in the simple product. within the product page. When you give the quantities before buying, the price will update?
Hello,
Thanks for contacting us.
Please check this example – https://prnt.sc/9VGl58u_gx14 only the price in the Cart updates according to the product quantity https://xstore.8theme.com/elementor/product/originals-california/
You can post your feature request here – https://www.8theme.com/taskboard/ , so our dev team read it. If it takes votes from other customers, our dev team will add it in one of the next updates.
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How can change the number of Tags in the Tag Cloud of the footer?
Hello,
By default, the widget shows all tags, and there is no option to change it. Product Tag Cloud comes from WooCommerce plugins, so you can contact their support to get an advice.
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Hi,
I would like to add customer reviews on the cart page. A static block would do nicely. Is there a way to enable static block on cart page?
Kind Regards
Hello,
Thanks for using our theme.
Appearance > Widgets > Cart area.
Or edit the page > [8theme] Layout Options > Footer / Prefooter > Use custom pre footer for this page > select static block.
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Perfect, thank you for the info! 
You’re welcome!
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Hi Team,
When a product has a status as out of stock it is not showing the red text status as “Out of Stock” underneath the product variation.
Please help
Thank you
Hello,
Contact us via form on this page – https://themeforest.net/user/8theme Provide URL of the product and temporary wp-admin access, so we can take a closer look at the situation on your site.
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Anytime your team updates the template and i update it in my website, it causes some features to be lost like the menu or header. Could you help me please what causes this problem ? Thank you very much.
Hello,
Did you make changes in files of the theme? Please note that all custom changes should be done via child theme to prevent losing them after the update.
Right now, we do not see other reasons of the problem.
To update the theme you can create a staging site (a full copy of live site) and do all updates there first. Then, if everything is ok, update the production site.
If you need any other assistance, use the contact form on this page – https://themeforest.net/user/8theme
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