Discussion on iBid - Multi Vendor Auctions WooCommerce Theme

Discussion on iBid - Multi Vendor Auctions WooCommerce Theme

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Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme installation failed.

Hi,

Please unzip the theme and only install the ibid.zip (not the whole package which contains documentation, plugins and other things).

This is a common mistake: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

Please, I bought this theme yesterday 28/10/2022. Please I want my money back this the is not good. Please how do I need to process it to get my money back.

Please tell me how to get my money back.

Hi,

Please get through the following process in order to consider requesting a refund request:

1. Open a help ticket and let us know what is the problem with the theme. We believe you downloaded the theme and so far we are not aware of a problem with the theme.

2. Read the refund policy: https://themeforest.net/page/author_refund_policy

3. Also read the “Can I Get A Refund?” -> https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Read all the resources and you will see how to open a refund request in case you are qualified for one.

Thank you!

Hello. Thank You for this “wonderful” theme, and that You contained “Multi Vendor Auctions” in it – it’s not confusing at all. So to use auction and bidding I need to buy premium plugin (simple auctions) and then some kind of premium plan from You site, and module. Am I right ?

Hello,

Can you be more specific what do you mean by a premium plan? By purchasing our theme you will get the same features and system as in our live demos.

within the confines of this theme and plugins that make up the ibid. Would I be able to setup 10 auctions that ran for 10mins each. If sold usual process. Thats fine BUT if they do not sell can they automatically wait for say 5 minutes then restart the auction for another 10mins Automatically???

Hello,

Yes, there is an automatic relist you just need to enable by product and set the time.

Just to be really sure before I spend $100NZD on your theme That I will be able to relist auctions for less than an hour say every 15 minutes or 23 minutes You can not do this with wp simple auctions I own a copy and it only allow shortest relist 1hour nothing less Thanks for you time

For the moment, the theme is not really to my taste: 2 big bugs, the support takes too much time before responding. Doesn’t really answer my questions and makes mistakes by unplugging a maintenance plugin (which leaves the site visible to everyone while it’s under construction). For me this is unprofessional, I expect the support to be better and faster. More than 10 years that I use lots of different themes and this is the first time that I have so many problems… Please tell your support to look a little more at my problems

Hi there and thank you for contacting us,

The support team has not disabled any maintenance plugins on your website.

At this moment, our agents have responded to all the tickets opened by you at our help center. We are also sorry if our response is delayed. This is due to the large volume of questions we sometimes face.

If you ever need any help please reach us. Our support team will be more than happy to assist you!

Have a great day!

Help. I’m trying to submit a ticket because font awesome isn’t working on v 3.5.5 but cannot submit ticket because it says my license expired. I extended the license today, but still cannot submit ticket for this font awesome issue because your site still falsely states my newly renewed license is expired. Help.

Note, I just tried again to submit a ticket – it worked. Please disregard this post. :)

Hello, In my case, Customers are professionals (Companies) and Vendors are regular people. Is it possible to change the registration forms in your template, so that Customers enter their Company info, and vendors only email.

Thanks a lot.

It is still not clear. You want to have vendors on the site to sell products but don’t want to call them vendors?

let me rephrase. I want to customize the registration form. Remove fields, add others… Is it possible?

For the multivendor plugin, you can customize the registration fields. For WooCommerce, you can use a free/premium plugin to do that.

So it is achievable.

Hello guys, I am using your ibid theme and would like to change the demo for my website from your ‘elementor main demo’(currently using) to ‘elementor antiques collection demo’. I couldn’t actually change that in the demo importer, Any suggestion? I have tried everything, even ‘Blue Host WordPress support’ tried everything, nothing works…..

I talked with the support to further resolve the issue, They have recommended me to upgrade the PHP from 7.4 to 8.0. Does the ibid theme still work on php 8.0? I just wanted feedback before changing anything.

Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you.

You can quickly check if you have that homepage imported by going to your admin dashboard > Settings > Reading and go through the list of Homepages if there is one named “Elementor Antiques”.

All your Demos not working, please check

Can you please go ahead and check again ? They are working fine from our side.

Hello, I bought this auction program from you and for some time I often get the Error 500 or 503 error and when I turn off the WooCommerce Simple Auctions plugin. this is no mistake but it is not the auction system. Please help in this matter Henryk Tanerowicz

I STILL CANNOT END AN AUCTION

Hi,

Errors such as Error 500 or 503 and usually caused by missing features on the host. We are willing to check that, this is why you should contact us using one of the two contact links posted before.

Hi I have problem for one plugin WooCommerce Simple Auctions

For my auction program iBid – Multi Vendor Auctions WooCommerce Theme

I have this error all the time; <Zrzut ekranu 2022-09-9 o 22.41.20.png><Zrzut ekranu 2022-09-9 o 22.45.10.png><Zrzut ekranu 2022-09-10 o 11.24.30.png><Zrzut ekranu 2022-09-10 o 11.33.27.png>

and when this plug is enabled I have bugs all the time;

Sat Sep 10 08:06:39.791950 2022 pid 2339581 End of script output before headers: admin-ajax.php, referer: https://www.lr-parts.pl/wp-admin/admin.php?page=wpcf7&post=2007&active-tab=1 Sat Sep 10 08:23:23.923052 2022 [pid 2349373] (104)Connection reset by peer: [client 37.139.53.86:56658] mod_fcgid: error reading data from FastCGI server, referer: https://www.lr-parts.pl/contacts/ Sat Sep 10 08:23:23.923179 2022 pid 2349373 End of script output before headers: index.php, referer: https://www.lr-parts.pl/contacts/ Sat Sep 10 08:50:24.833870 2022 [pid 2357965] (32)Broken pipe: [client 34.218.254.49:55534] mod_fcgid: ap_pass_brigade failed in handle_request_ipc function Sat Sep 10 08:50:28.820816 2022 pid 2358673 mod_fcgid: stderr: PHP Warning: include(): Failed opening ’/var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/mailpoet/vendor/compo ser/../../vendor-prefixed/twig/twig/src/Cache/CacheInterface.php’ for inclusion (include_path=’/var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/kirki/:/var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/k irki/core:.:/opt/alt/php74/usr/share/pear’) in /var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/kirki/packages/composer/ClassLoader.php on line 571 Sat Sep 10 08:50:28.820941 2022 pid 2358673 mod_fcgid: stderr: PHP Fatal error: Uncaught Error: Interface ‘MailPoetVendor\\Twig\\Cache\\CacheInterface’ not found in /var/www/vhosts/artbanking online.eu/lr-parts.pl/wp-content/plugins/mailpoet/vendor-prefixed/twig/twig/src/Cache/FilesystemCache.php:4 Sat Sep 10 08:50:28.820968 2022 pid 2358673 mod_fcgid: stderr: Stack trace: Sat Sep 10 08:50:28.820995 2022 pid 2358673 mod_fcgid: stderr: #0 /var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/kirki/packages/composer/ClassLoader.php(571): include() Sat Sep 10 08:50:28.821021 2022 pid 2358673 mod_fcgid: stderr: #1 /var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/kirki/packages/composer/ClassLoader.php(428): Composer\\Aut oload\\includeFile(’/var/www/vhosts…’) Composer\\Autoload\\ClassLoader->loadClass(‘MailPoetVendor\\\\...’) Sat Sep 10 08:50:28.821069 2022 pid 2358673 mod_fcgid: stderr: #3 /var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/mailpoet/lib/Config/TwigFileSystemCache.php(8): spl_autoloa d_call(‘MailPoetVendor\\\\...’) Sat Sep 10 08:50:28.821094 2022 pid 2358673 mod_fcgid: stderr: #4 /var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/kirki/packages/composer/ClassLoader.php(571): include(’/var /www/vhosts…’) Sat Sep 10 08:50:28.821115 2022 pid 2358673 mod_fcgid: stderr: #5 /var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/kirki/packages/composer/ClassLoader.ph in /var/www/vhosts/a rtbankingonline.eu/lr-parts.pl/wp-content/plugins/mailpoet/vendor-prefixed/twig/twig/src/Cache/FilesystemCache.php on line 4 Sat Sep 10 08:56:15.295331 2022 [pid 2357965] (104)Connection reset by peer: [client 114.119.141.24:33310] mod_fcgid: error reading data from FastCGI server Sat Sep 10 08:56:15.295449 2022 pid 2357965 End of script output before headers: index.php Sat Sep 10 09:10:07.839336 2022 [pid 2361696] (104)Connection reset by peer: [client 185.191.171.10:44300] mod_fcgid: error reading data from FastCGI server Sat Sep 10 09:10:07.839449 2022 pid 2361696 End of script output before headers: index.php Sat Sep 10 09:49:26.033208 2022 [pid 2378800] (104)Connection reset by peer: [client 216.244.66.233:48654] mod_fcgid: error reading data from FastCGI server Sat Sep 10 09:49:26.033323 2022 pid 2378800 End of script output before headers: index.php Sat Sep 10 10:44:15.073335 2022 [pid 2388098] (104)Connection reset by peer: [client 216.244.66.233:32920] mod_fcgid: error reading data from FastCGI server Sat Sep 10 10:44:15.073400 2022 pid 2388098 End of script output before headers: index.php Sat Sep 10 10:44:20.009305 2022 [pid 2399388] (104)Connection reset by peer: [client 81.186.225.201:32938] mod_fcgid: error reading data from FastCGI server, referer: https://www.lr-parts.pl/wp-cron.php?doing_wp_cron=16627 99454.7870059013366699218750 Sat Sep 10 10:44:20.009475 2022 pid 2399388 End of script output before headers: wp-cron.php, referer: https://www.lr-parts.pl/wp-cron.php?doing_wp_cron=1662799454.7870059013366699218750 Sat Sep 10 11:20:16.179644 2022 [pid 2411534] (104)Connection reset by peer: [client 34.245.46.118:33762] mod_fcgid: error reading data from FastCGI server Sat Sep 10 11:20:16.179762 2022 pid 2411534 End of script output before headers: index.php Sat Sep 10 11:21:27.619171 2022 pid 2400402 mod_fcgid: stderr: PHP Fatal error: require(): Failed opening required ’/var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/elemen tor/core/kits/documents/tabs/global-colors.php’ (include_path=’/var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/kirki/:/var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/kirki/core:.:/opt/alt/php74/usr/s hare/pear’) in /var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/elementor/includes/autoloader.php on line 266, referer: https://pl-225-201.rgb365.eu/ Sat Sep 10 11:24:26.062149 2022 [pid 2403733] (104)Connection reset by peer: [client 82.177.100.207:36756] mod_fcgid: error reading data from FastCGI server, referer: https://www.lr-parts.pl/wp-login.php?loggedout=true&wp_ lang=pl_PL Sat Sep 10 11:24:26.062279 2022 pid 2403733 End of script output before headers: index.php, referer: https://www.lr-parts.pl/wp-login.php?loggedout=true&wp_lang=pl_PL Sat Sep 10 11:24:30.121497 2022 [pid 2413390] (104)Connection reset by peer: [client 91.123.191.223:36754] mod_fcgid: error reading data from FastCGI server, referer: https://pl-225-201.rgb365.eu/ Sat Sep 10 11:24:30.121599 2022 pid 2413390 End of script output before headers: index.php, referer: https://pl-225-201.rgb365.eu/

My website does not work properly, who is responsible for these errors or the author of what was selling this program to me or who is asking for help in this matter. URGENT

Henryk Tanerowicz

Hi,

Please check your email. When you send us an email for support, please also include details (as requested in our email now), otherwise you will generate support time delays.

Thank you! - MT

I STILL CANNOT END AN AUCTION

Hi,

As mentioned in our previous comments, please contact us to review this problem. Contact us here: https://themeforest.net/user/modeltheme#contact

Hello,

How do I fix this theme related woocommerce issue? see @ https://paste.pics/IM97M

Thanks in advance,

— GM

Okay,

I was able to resolve the issue above but here is an error I see @ https://paste.pics/IMBVC and the code @ https://paste.pics/IMBWU

Question: How do I fix that?

— GM

Please stop making wrong assumptions.

I did not change anything. This is a clean installation. I imported your Elementor Automotive demo with no modification whatsoever. All the issues I mentioned above come from a normal installation.

Hi,

Please don’t get us wrong. We just informed you to reach our help desk in order to look and get support for this/these problems.

As a matter of fact, we also explained what is the source of the problem of the woocommerce templates.

Note: Here via comments we can only give you suggestions, this is why you should open a help ticket https://modeltheme.ticksy.com/

Thanks for understanding!

Hi – I am assuming we can use this without the bid option as well right? We can sell normal products as well correct?

Hi,

Yes, of course you can! Just keep the auction plugin disabled. Even with the auction plugin enabled you have access to all the other product types: Simple, Variable, Grouped etc…

Purchase theme: https://modeltheme.com/go/purchase-ibid-theme/

- MT

Hello! 1. Can I add custom fields in the registration form in the popup window? 2. Can I add shortcode in the Header (to replace the currency for example with a button)

Thank you!

Thanks for your replies! 1. The name of the plugin is “User Registration” (https://wordpress.org/plugins/user-registration/). 2. Thanks, maybe I will use Elementor for this one.

Thank you!

I just realize that I cannot use a plugin to create another registration form! Can you pls suggest a free plugin to add fields to the default WooCommerce registration form?

Hello,

Is your Auction theme compatible with the plugin Woocommerce Add-Ons @ https://woocommerce.com/products/product-add-ons/ ?

Basically, I am trying to see if I can add new fields to the product page so that the auction owner can add extra info on the auction page.

Thanks in advance,

— GM

Since we don’t have an idea or brief of the calculations or what/where should the calculations be done, I think we can’t discuss about this.

Just informative, if you want some fields to be filled on your product edit view and then list them on your product page, then this tutorial has all the details to achieve this by yourself (you have to know some PHP and WP) -> https://www.cloudways.com/blog/add-custom-product-fields-woocommerce/

If you are not familiar, please PM us to give you an estimate for this job. https://modeltheme.com/theme-customization

Hello,

Sorry for the delay. Here is an example of what I’m trying to accomplish @ https://paste.pics/IL88B

This is achievable if you know some PHP/WordPress development (by following the tutorial provided before).

Or hire us to do this. You can ask for an estimate via this form https://modeltheme.com/theme-customization

Hello Please HELP – I am getting the following error – Notice: Trying to access array offset on value of type null in /wp-content/plugins/modeltheme-framework/inc/demo-importer-v2/extensions/mt_activator/extension_mt_activator.php on line 95

Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you.

Hello iBid. fontawesome is broken after last update to Version: 3.5.5. Also should note that your website is spitting back a Can’t Connect To Database Error

Go to our profile and use the form there to send a link to your website to a have check. We have some technical issues with the hosting at the moment, hopefully will go up soon.

Hello can I change the size of the of the thumbnail image on the grid view to twice the size it is in the demo site?

Also, can auction products and standard woocommerce products be listed on the same page?

Thanks

Hello,

1. Go to Customize -> WooCommerce and follow this tutorial: https://i.imgur.com/cwU79nd.png

2. Yes! Normal products and auctions can be mixed. No problems with that.

Hello, I have just discovered your “Subscription” plugin. I would like to buy it to sell opportunities to post one or more products as sellers. 1 product = X price 10 products = X price 50 products = X price I use the “Cash on Delivery” feature on Woo Commerce. Can I do that with this plugin? Thanks

Hi ! I have a second question about your “subscriptions” plugin, does it work without any problem when I select “cash on delivery” on woo commerce?

Hi,

First of all please read carefully what is the plugin doing: https://modeltheme.com/product/mt-auction-subscriptions-and-credits/

It surely has no features such as: “1 product = X price 10 products = X price 50 products = X price”

All the details and the documentation is on the link here: https://modeltheme.com/product/mt-auction-subscriptions-and-credits/

It works with any payment method from your WooCommerce.

Hi, I need help..

When I use Elementor pro custom footer using theme builder. The default footer disappear but the header also disappears.

Let me know what to do..??

Hello and thank you for contacting us,

Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).

We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.

Regards!

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