12803 comments found.
After expired my support Listing disappear from map. What i can do with it? This is my website www.portalwesel.pl Does it have to be this way for anything to work I have to pay for support? Also, all my settings are gone e.g. the maps show the wrong coordinates as they were set.
Hi,
No it’s not related to your support expiring in any way. Most likely you have updated the theme from a version older than 2.9. Follow the instructions here on how to fix this issue: https://helpdesk.27collective.net/questions/question/guide-listing-locations-and-or-work-hours-not-working-post-update/
The contact form is missing from my listings page. While checking I noticed it refers to a contact form ID that doesn’t exist. While I’m able to use another contact form, I’ll like to reduce the textarea height to look just like it was in the demo
Also, when I submit a form on the listing page, nothing shows if it’s loading. It just stays still for a while and for a moment I thought maybe I skipped a field but that wasn’t it. Can we have the option of showing that the submission is loading.
Hi,
Open a ticket in our helpdesk.
As a client of the template I would like to optimize the performance and I’m unable to eliminate the loading of the resources from ‘maps.googleapis.com’ which I’m not using.
How is it possible to eliminate the call to this APIs?
Hi,
Add this in child-theme > functions.php
// remove google maps
add_action( 'wp_enqueue_scripts', function() {
wp_dequeue_script( 'mylisting-google-maps' );
wp_dequeue_script( 'google-maps' );
wp_dequeue_style( 'mylisting-google-maps' );
wp_dequeue_script( 'mylisting-mapbox' );
wp_dequeue_script( 'mapbox-gl' );
wp_dequeue_style( 'mapbox-gl' );
}, 99 );
Bonjour, je souhaiterais créer une plateforme de vente de produits et services, ce thème est-il adapté ? Ou il correspond uniquement pour un annuaire ? Merci
Hi,
MyListing’s primary use is for directories and listing websites. If you only want to sell products I wouldn’t recommend using it.
I am loving using your theme, it is so flexible! I love the way you can create different types of listings easily and relate them together…great! When customising the fonts in customizer one cannot always customise the font colour. I have used css in some cases but can you provide the css to change the colour of the placeholder text for the quick search?
Hi,
Use this css: https://gist.github.com/pajtimp/ccfaa2d07d667fd9b42626ef7989a36b
I’ve purchased and installed this theme, along with the Elementor and WooCommerce plugins. When first installing, Elementor works for editing pages.
Once I install a demo from the theme, like the “Property Demo”, I can no longer edit the pages in Elementor. Things just try to load and get stuck.
Any idea what could cause this issue?
Hi,
Open a ticket in our helpdesk: https://helpdesk.27collective.net/
Hi there,
Could you please instruct me on how to set a listing to be FREE TRIAL?
Thank you.
Best, Brando
Hi,
We don’t have an option for that. It would be possible with WC Subscriptions.
Does this theme have a way of alerting the user that their form is incomplete and what is missing? For example, when adding a listing, the user enters all the information, but misses a required section or fills out a numbers only section with a letter.
Currently, after clicking submit, if there is an error like the ones mentioned above, the page will not move forward and submit and it also will not let the user know what exactly is the problem. The user will need to go back and guess what is wrong. The section doesn’t get highlighted in red for example.
Hi,
1. It’s not possible to add letters in number inputs so you won’t have that issue.
2. When you have required fields that you haven’t filled you’ll see a message at the top of the form with all the fields that are missing: https://snipboard.io/s8ZSnU.jpg
Thanks for your quick response. What you have attached in the link doesn’t appear on my site. Every time I click submit a listing nothing happens even when I leave all the fields blank.
Share your website.
www.mercatokw.com
Thanks for taking a look!
This is how it’s working on your website: https://snipboard.io/WGtORP.jpg
Thanks again for checking up so quickly. I think it seems to be a Safari browser issue then, its not giving me the alerts.
I tested your website on safari as well but it’s the same behavior.
Pre sale Q: Is it possible to have more than one opening time slot per day? 9-12 and 14-18 For first time registration do the system send an confirmation email to proof its not a fake registration? Can I disable google fonts and use local fonts? thx
Hi,
1. Yes you can add as many slots as you want.
2. That’s not available by default. You can achieve it with plugins.
3. Yes you can disable google fonts using a code snippet.
Hi, I can add related listings manually but when using wp all import to upload a csv file the related listings is not working. So I have 2 listing types, both with related listings, when I import a csv file using wp all import I can see the related field in the mapping and I add the relevant field but this is not applied in the import. If I go to the listing I can add the related record manually but I want to be able to add the related listing using wp all import. Any ideas?
OK, I resolved this. So I did the import for the 2 listing types and then I changed the wp all import settings so that it did not skip if the file has not changed and then re-ran the imports and then it worked 
Glad you figured it out
Uploading by FTP your files have permissions 0666? This is giving me a headache
Hi,
Open a ticket in our helpdesk.
Hello, I’m concidering whether I should buy this theme for our school directory. We have a lot of teachers, principals, staff members who work in different schools located in a city and I want to list them in this theme. I was just wondering if I could add a timetable in the listing types, the timetable in what school they work for each weekday. Is that somehow possible? And if so, can you search on the days then?
Is it also possible for people to change their contact data with a personal login?
Kindly add string to translation please:
Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our
Hi,
Woocommerce > settings > account & privacy
cheers!
Hi, great theme! I have created 2 listing types and related them together. I created a test customer account and added 2 different listing of different types. However, when logged in as the customer and I add a listing, the related fields don’t work, it says nothing found. But when I am logged in as admin and edit the customer listings the related fields are populated. So related listings are not populated when logged in as the customer owner but when I am logged in as admin and edit a customer listing, the related dropdown is populated. It seems to be a permissions issue but I can’t work out what is going on. Can you help?
Hi,
Listing types > edit listing type > fields > related listing > Limit listing selections by author: > change this if you want users to see all the listings otherwise only the listings they own will show.
I have set this both ways, user only and I tried all users but when logged in as the customer the related field is not populated. There are only 2 listings and both were created by the customer. But when logged in as the customer the related field is not populated. But if I logout as the customer and login as admin the related field is populated and I can add the related listings. If I go to users and change the customer user role to an administrator role and login as the customer then the related field is populated. The problem seems to be related to the customer user role.
I resolved this by using Menu Editor Pro to set custom permissions for the customer user
Hi, i got an email that there is a new update , but in wordpress says that everything is up to date. Do i have to download theme and upload it in order to update ??
Hi,
You can update it manually: https://docs.mylistingtheme.com/article/how-to-update-mylisting-manually-through-wp-admin/
You can also configure automatic updates: https://docs.mylistingtheme.com/article/configuring-automatic-updates/
Pre-purchase inquiry:
1 – Can I make a ticket sales platform within the platform? Ad only.
Where a person who bought a ticket announces in the system that he wants to sell it, and someone who wants to buy it, contact that person there. It’s possible?
No sales/processing of any kind, just ad.
I replied in the other comment.
Pre-purchase inquiry:
1 – Can I make a ticket sales platform within the platform? Ad only.
Where a person who bought a ticket announces in the system that he wants to sell it, and someone who wants to buy it, contact that person there. It’s possible?
Hi,
You can create a listing type for tickets and users can list their tickets as listings.
People who want to contact the author of the ticket can either use the contact form or direct message them.
1. is there a limit to create listing types? how many listing types i can create.
2. is there a way to make location based products in store. products filter by location
3. is it possible users must sign in to view contact number of a listing
Hi,
3. No that’s not available.
1. is there a limit to create listing types? how many listing types i can create.
2. is there a way to make location based products in store. products filter by location
Hi,
1. You can create as many listing types as you want.
2. No that’s not available.
Hi,
I would like to use your theme but first I need to know if these 2 things can be accomplished:
1. Seller pays for each listing 2. Buyer/VIewer also pays for each listing they want to be able to contact the owner from. And without paying they can only see a small amount of info that is enough to attract them to contact the seller.
Once the buyer pays to view a listing, they should also now be able to contact the seller but only after paying.
Is something like this possible with your theme and if custom code is needed, will you be able to provide it?
Hi,
1. Yes you can do that.
2. That’s not available, membership plugins add this functionality.
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