6411 comments found.
Hello, I have bought two themes by mistake, I only wanted to buy one. I have entered the support but he does not see the way to write to you through it. Could you help me please? Thank you
Hi itxaso,
Unfortunately this is not our support scope. You can try to contact Themeforest support regarding this thing.
Thank you
ok thank you, i´ll try
I have a license and will buy another. My question is can I mix the podcast demo site and the video demo site to make one site or do I need two licenses and two sites? I’m launching a podcast and youtube channel shortly so I will need video and podcast listings on the site.
Hi JayLeandro,
You can mix the JNews Podcast and JNews Video demo on your website. In this case, you can use 1 regular theme license for 1 site domain. If you want to use JNews on multiple site domain, then you need to use separate theme license on each site domain.
If you have any further questions or need further help, please create a support ticket using the link below
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
thanks guys! The current install and new install will be on the same domain but I have a multisite setup so I’ll still need another license for the next subsite, right?
If you use the same domain on your multisite setup you can use the same theme license.
Thank you
Really? Awesome! You’ve saved me here! Thanks team!
You’re welcome JayLeandro
I can’t find this word to translate ’’READ ALSO’‘
Hi,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Hello,
Your Demo: https://jnews.io/sport/home-3/
Pl. check the Pathetic Speed results : https://paste.pics/JY1O0
- Gtmetrix: 64%
- Google page speed : 47%
Such a shocking ….At this rate you never gona rank in google search…how can a premium theme can overlook these flaws.
Score ” A ” & 100 ….is the default norms now days.
I wanted to buy one more license but very skeptical after noticing it.
Are you going to fix this up, thanks
Hi,
We are moving our support process solely to our support forum at https://support.jegtheme.com/forums/forum/jnews/
Please try to open a new support ticket on our forum.
You can ask your question or problem about this product there. Our support team will help you as soon.
FYI, currently, we’re running a sale for JNews (50%), please check it out before the end.
Thank you
Hello, do you plan to add article sharing to Mastodon in a future version?
Hi,
We are moving our support process solely to our support forum at https://support.jegtheme.com/forums/forum/jnews/
Please try to open a new support ticket on our forum.
You can ask your question or problem about this product there. Our support team will help you as soon.
FYI, currently, we’re running a sale for JNews (50%), please check it out before the end.
Thank you
Hi,this is not a question for technical support or a personal special request. It’s a request to know some of your plans for the future, based on the tech news. It seems to me to be legitimate here. Not everything can be on a protected technical support.
Hi Ivanoff,
Unfortunately, we don’t have a plan yet to add this kind of feature.
Thank you
A warning: Both the list block and image byline broke completely with Wordpress 6.1.1 and JNews 10.8.1 (and the former version of JNews also). A heads up if you even think about upgrading Wordpress.
Hi,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Why table width is not 100? Check: https://prnt.sc/qq0sSNW4oM5r So small table. How to make the table width to 100%?
How can I center a table with width to 100%?
Hi,
We are moving our support process solely to our support forum at https://support.jegtheme.com/forums/forum/jnews/
Please try to open a new support ticket on our forum. Regarding your issue, please attach your site URL for further investigation.
You can ask your question or problem about this product there. Our support team will help you as soon.
Thank you
Hello,
My support expired, so can not open a ticket. Moreover, just for a small issue, is it mandatory to open a ticket?
Please check this: https://prnt.sc/ZH4dmCKIIc_x
Also this: https://prnt.sc/AfO9Hb9vKowS
For URL to check: https://droidfeats.com/gcam/
Please help me to fix this table issue. Your theme is no doubt very good looking, but not good for content focused sites. Can not make tables properly.
Hi saeedashifahmed,
Please try to add this CSS code below to the Customize > Additional CSS.
.wp-block-table.aligncenter,
.wp-block-table.aligncenter table {
width: 100%;
}
If you have any further questions or need further help, please create a support ticket using the link below
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Thank you so much for the CSS codes. This works perfectly.
Glad to hear it. If you don’t mind please leave 5 stars rating for JNews. It will help us much.
Regards
Hi, is it possible to adapt the image preview blocks without them being cut?
Hi, subitoweb
We are moving our support process solely to our support forum at https://support.jegtheme.com/forums/forum/jnews/
Please try to open a new support ticket on our forum.
please also attach the image you want to use and please tell which jnews element you want to use to display the image
Thank you
Hi, my support is over, but I still have one question. How do I make the Advertisement text in the ad units clickable? I tried to do this in ModuleViewAdbstract.php but the site stops working
Hi rifusloo,
Please try to extend or renew your support license
Please check this article for more information https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support#:~:text=Hover%20over%20your%20username%20and,support%20for%20and%20that's%20it!
Thank you
An issue with WP Bakery 6.10.0. WP Bakery 6.10.0 has .wpb-content-wrapper under .jeg_vc_content
Hi ODEX-VN,
Regarding this issue, we may need to do further checking of your website. Could you share your site URL for further investigation? We will check it shortly.
Thank you
Hi support
My site not display image on mobile device, what’s problem?
Hi,
Regarding this issue, we may need to do further checking directly on your website. Please create a support ticket using the link below:
Click Here To Get JNews Support
Also, please inform your site URL for further investigation on our side.
Our support team would be happy to help you.
Thank you
I have just create ticket, please help me !
Hi AntCrown,
Please be patient for a while. Our support team will help you ASAP.
Thank you
Can we use the new Elementor Flexbox Container with JNews?
Hi,
We are moving our support process solely to our support forum at https://support.jegtheme.com/forums/forum/jnews/
Please try to open a new support ticket on our forum.
You can ask your question or problem about this product there. Our support team will help you as soon.
Thank you
how to show back to top button in mobile also?
Hi,
Regarding this thing, please try to open a new support ticket on our forum.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Hello! I have upgraded PHP version to 8 and the sources have changed. It doesn’t look the same anymore. Could you tell me what fonts the page uses by default? Thanks.
Hi,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Dose your content locker support direct email filling to subscribe on post page than for free plans?
Hi Theomkarbirje,
Unfortunately, we don’t have this kind of feature for now. The newsletter feature is a separate feature.
Let me know if you have further questions.
Thank you
Where I can see the demo of content locker?
If not is there is any way to hide content until some one enter a email in popup. to unlock content?
Hi Theomkarbirje,
You can check the demo on this page https://jnews.io/newsplus/2020/03/10/trump-says-us-has-passed-the-peak-of-coronavirus-outbreak/
Unfortunately, we don’t have this kind of feature for now. You may need to use a certain plugin or do some custom changes to achieve that.
Let me know if you have further questions.
Thank you
Dudes!!! Reviews widgets for sidebars r REALLY BAD, after 1 year using jnews, u can only use reviews widget on single post!!! We need to use review widget from a single post as a box with deals and stars or % in any post/page. For example: U make a sinlge post review of a product. Then u make news posts of that product. Then u have that product name as a category. Then u want to show ur review box, info and deals of that product that u make in a single post in that category sidebar. This is not allowed with jnews, i it’s a basic feature nowdays!!
I have a videogame website, make videogames reviews, but cant display review info in a widget sidebard of that that videogame category page/archive/tag, losin a lot of revenue!!!!!!
Pls put more effort on that, cause amazon comissions r important!!
U must add a widget that we can choose a review post, and show info of that review in any sidebar, like pros/cons, deals, stars, etc.
Review widget only display info in the single post sidebar
At this moment reviews r complete useless, cause u can have a review of a product from 1-2-5 years ago, and have no way to engage audience throung a sidebar widget of a category/archive/tag/author/etc.
Maybe a new widget, where we can select post review id, and enable o disable any part of the review, that would be great to keep revenue from referals like amazon, more important, black friday/cibermonday/etc, r great days for this.
Hi jesserojas,
Thanks for your detailed suggestion, we really appreciate it. I will forward your request to our dev team but for now, we can’t promise we will add this feature in the near time of theme update.
Anyway, if you have any further questions or need further help, please create a support ticket using the link below
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Please include Contact, About, Team pages, and elements pages in the next update…thnx 
Hi pakcnetblog,
Thanks for your suggestions, we really appreciate it.
If you have any further questions or need further help, please create a support ticket using the link below
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Freebies demo not working.
Hi tatianna21,
Thanks for your info but it’s working fine on my side. Could you tell me more detail about the problem you’re facing on the JNews Freebies demo?
If you have any further questions or need further help, please create a support ticket using the link below
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
I want to install JNews on two sub-domains https://6ecom.com/en/ and https://6ecom.com/ar/ do I have to purchase twice, if that’s the case I can’t start with JNews
Hi youssefyd3d,
No, you don’t need 2 licenses. You can use 1 theme license.
Let us know if you have any questions.
Thank you
I want to mention that every subdomain has its own WordPress dashboard
Hi youssefyd3d,
You can use 1 theme license as long as you using the same main domain.
Thank you
