Hello,

No, currently, no setup is available with access to the backend. You can refer to our demo and documentation for more information about features and functionalities.

• https://cardealer.potenzaglobalsolutions.com/
• https://docs.potenzaglobalsolutions.com/docs/cardealer/

Hope this information will resolve your query. If you have any queries, please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com) so that we can guide you in a more organized way.

Thanks, Dinesh – https://www.potenzaglobalsolutions.com/

Hello,

Please create a support ticket on our support (https://potezasupport.ticksy.com) and provide detailed information about the issue with screenshots, links, and steps to replicate the issue so that our concerned team can check and guide you in a more organized way.

Thanks, Dinesh – https://www.potenzaglobalsolutions.com/

Everything works well in the PC version.

In the mobile version, the request is not at all the same as in the PC and after clicking the go button, the result is incorrect. Support is over. I will not extend it. because such a problem should be solved even without it.

Hello,

We will check and fix the issue, and it will be available in the next release.

If you have any queries, please create a support ticket on our support (https://potezasupport.ticksy.com) and provide detailed information about the issue with screenshots, links, and steps to replicate the issue so that our concerned team can check and guide you in a more organized way.

Thanks, Dinesh – https://www.potenzaglobalsolutions.com/

Hello,

For that, we provided Vehicle Review Stamps. To use this functionality, follow the below steps:

1. Go to Theme Options > Inventory Settings > Inventory Page > Vehicle Review Stamps, and select the number of review stamps to show (see https://prnt.sc/ZmH2L4stf9B2).
2. Now, go to Admin Panel > Vehicle Inventory > Edit vehicle and select review stamp logo in the “Review Stamp Logo” (see https://prnt.sc/ieRBJWl6Kx0o).
3. Enter the review stamp link in the Review Stamp Link.
4. And, save the vehicle once all changes are done.

Hope this information will resolve your query. If you have any queries, please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com) so that we can guide you in a more organized way.

Thanks, Mukesh – https://www.potenzaglobalsolutions.com/

Thanks for the reply. Can this be done on a global basis? Or does it have to be manually done on a per car basis? On our previous theme it automatically plucked the VIN number and inserted it into the CarFax icon/link on the car details page. We’re hoping we can do the same sort of thing with the Car Dealer theme. Please advise.

Hello,

Currently, there is no built-in option to automatically pluck the VIN number and insert the CarFax icon/link on the car details page. You have to do a manually for a particular car. Please refer to the below documents for more information.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=vehicle-review-stamps

Hope this information will resolve your query. If you have any queries, please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com) so that we can guide you in a more organized way.

Thanks, Mukesh – https://www.potenzaglobalsolutions.com/

Hello,

1. Can we use CSV to add inventory for this website?
   => We provided compatibility with WP ALL Import to import vehicles using CSV/XML. Please refer to the below document for detailed information.
   https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=wp-all-import
   
   
2. is this website can be shown in Japanese?
   => This theme is multi-language compatible. Please refer to the below documents for detailed information about translation and translation methods.
   https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=theme-translation
   
   
3. can we allow customers to make and advance payment to reserve the vehicle?
   => We provided the option to sell vehicles with WooCommerce. Please refer to the below document for more information.
   https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=sell-vehicle
   

Hope this information will resolve your query. If you have any queries, please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com) so that we can guide you in a more organized way.

Thanks, Mukesh – https://www.potenzaglobalsolutions.com/

Hello,

Yes, you can translate attributes from Admin Panel → Vehicle Inventory→ Add/Edit Attributes. See Attribute Translation in the “Theme Translation” translation document. Please refer to the below documents for more information.

• https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=theme-translation
• https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=attributes

Thanks, Dinesh – https://www.potenzaglobalsolutions.com/

Thanks a lot for your time and support.

Hello,

Please refer to our demo and documents for details about the features and functionalities.

• https://cardealer.potenzaglobalsolutions.com/
• https://docs.potenzaglobalsolutions.com/docs/cardealer/

Hope this information will resolve your query. If you have any queries, please create a support ticket on our support (https://potezasupport.ticksy.com/) so that we can guide you in a more organized way.

Thanks, Dinesh – https://www.potenzaglobalsolutions.com/

Thanks, please, do you have a video about how can i add a new car? is there a template that i can only input the values of each car with the images and features ? I don’t want to build a template self to build a car page with details. Do you have demo login admin so i can how the adding of the cars working? thanks

Hello,

We replied to your ticket (#3185055) on our support forum, so let us be there.

Thanks, Mukesh – https://www.potenzaglobalsolutions.com/

Hello,

1. Can I export the settings from the site that it is currently running on so I can set it up the same way? =>You can export theme option from Theme Options > Import/export (see screenshot). And, for the WordPress core and other plugins’ settings, you will have to do it manually.

2. Can I test this and set it up on local server before I move it to the live site there is a motors theme on it at the moment, which has car listings. I’m not sure if your theme can import these listings, but it’s not a problem, as we can add it all back on. =>Yes, you can install/test it on a local server and then move it to the live site. And, to import data from other themes, follow the below steps.

1. Export old data as CSV.
2. Prepare a fresh setup with the Car Dealer and necessary plugins.
3. Import CSV data (exported in above step #1) using WP All Import. Refer to the below document for more information.
   https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=wp-all-import

3. Is it possible to import the vin data from Autotrader in the UK at all? => No, there is no built-in option for this. We provided compatibility with the VINquery for importing vehicles using VIN numbers. Please refer to the below document for detailed information.

• https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=vinquery-vin-setings
• https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=vinquery-decoder

Hope this information will resolve your query. If you have any queries, please create a support ticket on our support (https://potezasupport.ticksy.com/) so that we can guide you in a more organized way.

Thanks, Mukesh https://www.potenzaglobalsolutions.com/

Thank you for this. Much appreciated. I’ll be getting this shortly.

Hello,

After Theme Update you can Download and Activate a Subscriptio plugin from Admin Panel> Appearance> Install Plugins. (see https://prnt.sc/Yk_uqQusFdZK) Hope this information will resolve your query. If you have any queries, please create a support ticket on our support (https://potezasupport.ticksy.com/) so that we can guide you in a more organized way.

Thanks, Mukesh https://www.potenzaglobalsolutions.com/

Hello,

Please create a ticket on our support (https://potezasupport.ticksy.com) and provide detailed information with screenshots of your query so that we can check and guide you in a more organized way.

Thanks, Team Potenza https://www.potenzaglobalsolutions.com/

I updated ticket question

Okay i figured part of it out. The only issue now is that certain plugins won’t update. can you look into this?

Hello,

Since the conversation is going on in the support ticket, let us continue over there.

Thanks, Dinesh – https://www.potenzaglobalsolutions.com/

Hello,

Yes, it supported RTL. Please refer to the item details and documentation for more information.

• https://themeforest.net/item/car-dealer-automotive-responsive-wordpress-theme/20213334
• https://docs.potenzaglobalsolutions.com/docs/cardealer/

Hope this information will resolve your query. If you have any queries, please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com) so that we can guide you in a more organized way.

Thanks, Dinesh – https://www.potenzaglobalsolutions.com/

An error of type E_ERROR was caused in line 229 of the file /var/www/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-options-constructor.php. Error message: Uncaught TypeError: Cannot access offset of type string on string in /var/www/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-options-constructor.php:229 Stack trace: #0 /var/www/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-options-constructor.php(145): Redux_Options_Constructor->set_global_variable(Object(ReduxFramework)) #1 /var/www/wp-content/plugins/redux-framework/redux-core/framework.php(505): Redux_Options_Constructor->get() #2 /var/www/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-api.php(398): ReduxFramework->__construct(Array, Object(Redux_Args)) #3 /var/www/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-api.php(428): Redux::load_redux(‘car_dealer_opti…’) #4 /var/www/wp-includes/class-wp-hook.php(307): Redux::create_redux(’’) #5 /var/www/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #6 /var/www/wp-includes/plugin.php(476): WP_Hook->do_action(Array) #7 /var/www/wp-settings.php(598): do_action(‘init’) #8 /var/www/wp-config.php(105): require_once(’/var/www/wp-set…’) #9 /var/www/wp-load.php(50): require_once(’/var/www/wp-con…’) #10 /var/www/wp-admin/admin.php(34): require_once(’/var/www/wp-loa…’) #11 /var/www/wp-admin/plugins.php(10): require_once(’/var/www/wp-adm…’) #12 {main} thrown

Hello,

We checked your website (https://canterburycamaros.co.nz/), and it’s working fine. Also, as per the error message provided above, the mentioned issue is originating from the Redux Framework plugin, and it seems like the issue is resolved.

If you are still facing the issue, please create a support ticket on our support forum (https://potezasupport.ticksy.com) with detailed information about the issue with screenshots, links, and steps to replicate the issue so that we can check and guide you in a more organized way.

Thanks, Dinesh – https://www.potenzaglobalsolutions.com/

OK Thanks. Its working great

Hello,

Are you referring to Add Car form? You can disable Google Maps in the form and use additional attributes to add a location field.

Hope this information will resolve your query. If you have any queries, please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com) so that we can guide you in a more organized way.

Thanks, Dinesh – https://www.potenzaglobalsolutions.com/

Thanks Another question Can I search for cars by location? Also the seller can add Whatsapp number in the car detail page so buyers can click on the link to start chat with him ?

Hello,

• Can I search for cars by location?
  => If you are using Additional Attributes for location, you can add it in the Vehicles Listing Filters. Please refer to the below links for more information.
  - https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=cdfs-additional-attributes
  - https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=cdfs-additional-attributes
  https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=vehicles-listing-filters
• Also the seller can add Whatsapp number in the car detail page so buyers can click on the link to start chat with him?
  => Yes, you can add a WhatsApp button on the vehicle detail page using a custom template built with Car Dealer Templates. Please refer to the below link for more information.
  https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=cardealer-templates#elements

Hope this information will resolve your query. If you have any queries, please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com) so that we can guide you in a more organized way.

Thanks, Dinesh – https://www.potenzaglobalsolutions.com/

Hello,

• when I upload the theme it imports all the pages, how do I only choose the ones I need?
  => You can import individual home pages from Theme Options > Sample Data > Additional Pages Importer.
• also how could I edit the sections and content on these pages?
  => You can edit them by editing pages in the page builder.

Hope this information will resolve your query. If you have any queries, please create a support ticket on our support (https://potezasupport.ticksy.com) so that we can guide you in a more organized way.

Thanks, Dinesh – https://www.potenzaglobalsolutions.com/

Hello,

No, there is no built-in option in the theme to deactivate it.

Hope this information will resolve your query. If you have any queries, please create a support ticket on our support (https://potezasupport.ticksy.com) so that we can guide you in a more organized way.

Thanks, Dinesh – https://www.potenzaglobalsolutions.com/

I find that when I choose “Inventory page” as a “main page” it show “No result were found matching your selection.” while there is a few vehicles in inventory. How can I fix it ? Help please!

Hello,

Please create a support ticket on our support (https://potezasupport.ticksy.com) and provide detailed information with links and steps to replicate the issue so that we can guide you in a more organized way.

Thanks, Dinesh – https://www.potenzaglobalsolutions.com/

Hello,

You can remove the Add Car button from the menu from Theme Options > Front submission > General Setting > “Add Car” Page Settings > “Show in Menu” field (see screenshot).

Also, we updated the document.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=how-to-disable-add-car-button-from-menu

Hope this information will resolve your query. If you have any queries, please create a support ticket on our support (https://potezasupport.ticksy.com) so that we can guide you in a more organized way.

Thanks, Dinesh – https://www.potenzaglobalsolutions.com/

Thank you, it works!

Hello,

We are already on your two tickets (3146684, 3146679) with the same query posted in our support forum. So, let us be there.

Thanks, Dinesh – https://www.potenzaglobalsolutions.com/

Hello,

• I need a theme which have capability for rent. But don’t need systematic booking method just use whatsapp for book a rent
  => There is no specific feature for booking with WhatsApp, but you can add a dealer/seller WhatsApp button on the vehicle detail page built with CarDealer Templates. Please refer to the below link for more information about CarDealer Templates and available elements.
  https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=cardealer-templates
• and also need to place company profile like about us, company core values etc.
  => This is a WordPress theme, so you can create as many pages as required and display them on the website, including about us, company core values, etc.

Thanks, Dinesh – https://www.potenzaglobalsolutions.com/

Hello,

We already replied to the support ticket (#3139978)

Thanks, Dinesh – https://www.potenzaglobalsolutions.com/