3203 comments found.
Hello, I’m checking the compatibility between Woodmart and Tutor LMS for some customers. We usually use Woodmart for our clients but we have a need to use it with Tutor LMS for some.
We didn’t find it difficult to make them work together, everything works fine for now :cry: but we are left with one problem that we can’t solve 
:
Woodmart unformats some parts of the user area table. We also tried with Basel, which we also use very often and this problem does not occur (but unfortunately Basel has Bakery and not Xtemos Block for Elementor.) I contacted the author of Tutor LMS but he says it is not due to their product but to an override of Woodmart on the template at that point. Do you have a suggestion to fix this compatibility problem?
General Dashboard: Correct layout https://postimg.cc/7GWFyNn1 Dashboard my profile (the second row of the dashboard table): unformatted table https://postimg.cc/bSnBffJ8
Tried 4 sites with Woodmart theme and 2 Basel installations. The problem is only on sites with a woodmart theme. :cry:
Thank you
Hi,
Thank you for contacting us.
Could you please send us a link to your website where we can see this issue?
Kind Regards
It is in maintenance for test the compatibility. Can I send you by mail? Do you have an address?
I send you an email with access maintenance domain here: https://themeforest.net/user/xtemos
Hello,
Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.
.tutor-wrap {
width: 100%;
}
Kind Regards
Unfortunately nothing has changed. I put the code in the Global CSS, but it remained unformatted even after clearing the cache
You have incorrect CSS there that breaks the part that goes afterward https://gyazo.com/acc61200c9e8090648c08805860ebce6
I cleaned up the code on this site and tried it in the other 3 Woodmart installations as well.
I confirm that the code you gave me works fine _ and the My Profile page is correctly formatted with your code in Global CSS.
Thank you!!!!
Great, you are welcome!
Does the theme support multilingual functionality? If its not built in which plugin would be best fit for the same?
Hello,
Thank you for contacting us.
WordPress core as well as all WordPress themes doesn’t have built-in functionality for multilingual website. You need to use the WPML plugin to add this to your website.
Kind Regards
How can I display the search icon on mobile header? I enabled it in theme options but it still doesn’t show
Hello,
You can enable “Search icon on mobile” option in Theme Settings -> Header -> Other.
Kind Regards
I did exactly that. It doesn’t show
ok done. I was using another header layout
Great, we are glad that you sorted it out.
Fix css blog 3 column now bro, thanks https://prnt.sc/XKvHjURGFOjv
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
We checked our demo but everything is ok with the blog section https://gyazo.com/392de32632dbb34f318577e410fd5b83
Oh no, Maybe there’s something wrong with my computer? Thanks for the review.
Yes, it might be something on your end only.
Hi Team, I am planning to purchase this them but I have one query. Could you please confirm can I use this theme for multiple domain for multiple time. Is there any limitation to use the theme for any particular number of domain or number of time. Please clear how may time I can use this theme license key.
Hello,
One regular license allows you to use our theme for a single project only. If you are going to create multiple websites with our theme, then you need to purchase one regular license per domain.
Kind Regards
Dear Team, Actually I need to activate theme shop style page design some Page link given below
See screen shot – https://paste.pics/e4f730b5ec560495b69a6a7ed52fd4f2
My design page Link – https://www.graphicskart.in/makerug/
https://demo.xtemos.com/basel/shop/?shopmasonryalt https://demo.xtemos.com/basel/shop/?shop_alt https://demo.xtemos.com/basel/shop/?shophover2enabling categories is not helping me to show different shop style page layouts.
Please help me in this..
Hello,
Everything can be configured in our Theme Settings. If you have any difficulties, please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/basel-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Kind Regards
How do we update WP Bakery for themes purchased in the past?
Hello,
You can update the plugin to the latest version in Dashboard -> Appearance -> Install plugins.
Kind Regards
That option is not available for this plugin. It says “Automatic update is unavailable for this plugin. To receive automatic updates license activation is required.”
Please, send us a screenshot of the Appearance -> Install plugins section on your website so we can take a look.
My apologies i read that wrong. I went directly to plugins. I see the update available from the path you provided.
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
Pre-purchase question: Can the shop page of this beautiful theme display only categories instead of products? I would like the products to be displayed only after selecting one of the main categories. Thank you
Hello,
Thank you for contacting us.
Yes, can enable categories to be displayed on the shop page. This option comes with WooCommerce by default.
Kind Regards
Hi I did not find Shop Subpage “Masonry grid”. Could you please help me how to get shop sub page in my theme.. As it is showing My theme link – https://www.graphicskart.in/makerug/
Hello,
You can achieve this by enabling the following two options in Theme Settings -> Shop
https://gyazo.com/4a5a0a91a019ce3ff22a9e328f7358f9 https://gyazo.com/89643dbb2cdf7e3768b78d2a04a1d16aKind Regards
Dear Team, Actually I need to activate theme shop style page design some Page link given below
See screen shot – https://paste.pics/e4f730b5ec560495b69a6a7ed52fd4f2
My design page Link – https://www.graphicskart.in/makerug/
https://demo.xtemos.com/basel/shop/?shopmasonryalt https://demo.xtemos.com/basel/shop/?shop_alt https://demo.xtemos.com/basel/shop/?shophover2enabling categories is not helping me to show different shop style page layouts.
Please help me in this..
Hello,
Everything can be configured in our Theme Settings. If you have any difficulties, please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/basel-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Kind Regards
Hello, how can we roll back the cart product quantity field to a regular dropdown, https://snipboard.io/4BQ1jf.jpg . We need this https://snipboard.io/4gp7z1.jpg . is there a hook or filter? Please help
Hello,
Unfortunately, there is no custom code to change the view of the quantity input in our theme.
Kind Regards
Hello, thanks for the answer. Does the theme makes the quantity field like this? https://snipboard.io/4gp7z1.jpg , or is it a woocommerce default?
It is a default HTML number input. Our theme adds custom buttons to make it look different.
Hello, I hope everything is well. How do we add links to our social profiles for tiktok and snapchat?
Hello,
You can add your links in Theme Settings -> Social profiles. Note that there is no Tiktok social button in our theme yet.
Kind Regards
Can you add Tiktok today? Tiktok is huge at present time and we need to add it. We also need Snapchat, Please. It also has to be in the sticky social links please. For example Instagram is not in the sticky social links, why? Please fix today. I would appreciate it
We will consider this as a feature request for our next update. Thank you.
When will the next update arrive?
Dear Customer,
We regret to inform you that we do not have an estimated time for the release of the next update at the moment. We apologize for any inconvenience this may cause.
Please rest assured that we are continually working to improve our product and will provide an update as soon as it becomes available.
Thank you for your patience and understanding.
Best regards
Hello, I have a problem with swatches. The tooltip in colors swatches is only shown in PC, not in mobile. Is there a way to show the tooltip from swatches in mobile too? thank you
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Link: https://abuelitamaria.cl/producto/skinny/
If you touch a color in mobile, no tooltip is shown
Unfortunately, we can’t show them on mobile devices. They work on desktop only.
Kind Regards
Where can i change the “BROWSE CATEGORIES” Text from the Header?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/basel-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Are there any plans to add support for different font size values besides pixels (px) such as “rem” or “em”?
Hello,
Thank you for your question. Currently, we don’t have plans to add more units of measurement for the font size in our theme.
Kind Regards
After the new WordPress update, I am reinstalling my site again. When I tried to install the theme I got this error: “The package could not be installed. The style.css stylesheet does not contain a valid theme header.” Please fix it.
Hello,
You are trying to upload the wrong file. Here is a solution to your problem https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Kind Regards
Hi,
When a variation is out of stock, how can it be grayed out or have a cross sign?
It doesn’t look good when the size looks available and after you click on it, it shows that it’s out of stock.
Is there an option to fix this?
Kind Regards
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/basel-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello . Le theme vient il avec la version premium du constructeur de pages ?
Hello,
Our theme includes WPBakery page builder so you don’t need to pay anything extra for this plugin.
Kind Regards
Hello,
Is this theme compatible with the latest Woocommerce 7.1 version?
Because the theme has not been updated for a long time. (is it at the end of its life?)
Thanks for your feedback.
Hello,
Thank you for contacting us.
Of course, our theme is fully compatible with the latest WordPress version.
Kind Regards
Hello,
That’s not my question.
I ask if the theme is compatible with the latest version of Woocommerce (7.1.0)
Is the theme end of life? Because its price has dropped and it has not been updated for many months.
Thanks for your feedback,
Oh, sorry. Yes, sure. It is always compatible with WooCommerce latest versions too.
Our theme is still maintained and we always release patches and updates if any issues occur.
Kind Regards
Ce theme est il compatible avec la version 6.1.1 de Wordpress ?
Hello,
Yes, our theme is fully compatible with the latest WordPress version.
Kind Regards
hi, there is an incompatibility with PHP8.x that give this error on contact page /public_html/wp-content/themes/basel/inc/shortcodes/shortcodes.php on line 2802
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/basel-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
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