6691 comments found.
Hi, I have enabled variation swatches but for some reason I still see the drop down list and not the small variation circles! Any idea why?
https://ladylola.gr/%CE%BA%CE%B1%CF%84%CE%AC%CF%83%CF%84%CE%B7%CE%BC%CE%B1/%ce%bc%cf%80%ce%bb%ce%bf%cf%8d%ce%b6%ce%b5%cf%82/%ce%bc%cf%80%ce%bb%ce%bf%cf%85%ce%b6%ce%bf%cf%86%cf%8c%cf%81%ce%b5%ce%bc%ce%b1-%ce%bc%ce%b1%ce%ba%cf%81%cf%8d-%ce%b1%cf%83%cf%8d%ce%bc%ce%bc%ce%b5%cf%84%cf%81%ce%bf/It also shows an error message if a client does not select the variation and the add to cart is disabled. I just want it to show out of stock.
Thanks
Hello,
Please contact us via the support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ because the comments section, as a rule, is used as the area for the pre-sale questions. Looking forward to your topics!
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
Hello,
Thank you so much for using our theme.
Please go to Theme Settings > WooCommerce > Shop > Products style > Stretch Product Image > Off.
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
Recently i purchased this theme and using phone service template. On home page before footer there is map with Quick Contact section. where i can find this section to edit details. I searched everywhere but didnt find the option in blocks as well in theme options
Hello,
Thank you so much for using our theme.
Please edit Home page using Elementor > scroll to the bottom > edit content – https://prnt.sc/aHeZ5huksvAt https://prnt.sc/AqOl-6iu9Ap9
Further assistance you can get via our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
Hello,
Thank you so much for using our theme.
Please go to Theme Options > WooCommerce > Shop elements > Variation swatches > select Swatch Position.
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
Hello, I have checked the Demo Web for selling Photos, although it does not display for each photo of different sizes (small, medium, fhd) – is there a way to customize this option? Or is it only possible to present 1 size for each photo? It is very normal that for each image you can select the size you need.
Hello,
Thank you so much for your interest in our theme.
Could you please provide URL of the mentioned demo page and an example of the desired result?
Waiting for your reply.
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
Hi, of course! Demo = Xtore Photographer, Link: https://xstore.8theme.com/demos/2/photographer/
Hello,
Thanks for the reply!
Media grid element of WPBakery is used on the Home page, there are no additional settings to show each photo in different sizes, it displays image in the size it was uploaded.
Probably you will need to use an additional plugin to achieve the desired result.
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
Hello! Can this theme be customized to sell reservations for: tours, hotels, rent a car, cruise trips?
Hello,
Thank you so much for your interest in our theme.
We have customers who use such functionality with XStore theme.
Here you have a prebuilt website https://xstore.8theme.com/elementor/demos/real-estate/
Here you have an advanced filter https://xstore.8theme.com/elementor/demos/minimal-fashion02/product-filters-element/
Here you will find a whole list of elements https://xstore.8theme.com/elementor/demos/minimal-fashion02/design-elements/
In addition, we have a special plugin included with our theme for free https://www.quform.com/
Ping us along the way if you have any questions or concerns. Hope to see you among our 70000+ happy customers.
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
I have checked, it could work, but a calendar needs to be associated with each product, so that the traveler can select the available date of the trip.
Hello,
Thanks for the reply.
You need to purchase an additional plugin for such things, for example – https://codecanyon.net/item/bookly-booking-plugin-responsive-appointment-booking-and-scheduling/7226091 or https://codecanyon.net/item/latepoint-appointment-booking-reservation-plugin-for-wordpress/22792692
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
Hi,
This theme support pt-BR language, or need to translate manually?
Hello,
Thanks for your interest in XStore.
You need to follow this article – https://xstore.helpscoutdocs.com/article/30-base-theme-translation We provide pre-created translation files, but all these files have been contributed by our users that’s why the amount of translated strings might vary, and you will need to finish it manually using the Loco translate plugin.
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
Thank you!!! I have other question. Can I install and use the woocommerce mercado pago plugin?
is compatible with?
Hello,
We cannot guarantee this plugin 100% compatibility with our theme, cause that was not tested before.
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
Hello,
Thanks for using our theme.Try to add the next code in Theme Options > Theme custom CSS:
.header-wrapper .et-off-canvas
.product_list_widget li:not(:hover) .quantity-wrapper {
opacity: 1;
visibility: visible;
transform: none;
}
If this is not what you are looking for, submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
.header-wrapper .et-off-canvas .product_list_widget li .quantity-wrapper {
opacity: 1;
visibility: visible;
transform: none;
}
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
unfortunately the codes are not working
As was mentioned, submit a topic on our support forum, please – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Provide URL of your site there and describe the desired result in more detail.
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
HI, I am going through one problem. The Menu/Header becomes transparent whenever I scroll the page. How to remove transparency from the main header or menu. thanks
Hello,
Thanks for using our theme.
Theme Settings > Header Builder > Sticky header > Background Color.
Or contact us via form on this page – https://themeforest.net/user/8theme , provide URL of your site and temporary wp-admin access, so we can take a closer look.
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
It is resolved. Thanks for your quick response.
Hello,
You’re welcome!
Thank you for choosing our theme and for your support.
Best Regards,
8Themes Team
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
Hello, I use poedit to translate, but I can’t translate everything 100%, what do I do? An example is the Fake sale popup
Hello,
Thanks for using our theme. You need to create translation for XStore Core plugin – https://xstore.helpscoutdocs.com/article/30-base-theme-translation
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
Where can I save luca translation to avoid deleting it with the template update?
Hello,
Thanks for using our theme.
Translation files of the theme should be placed in /wp-content/languages/themes/ folder,
plugins, like Core plugin, in /wp-content/languages/plugins folder
with correct names, for example, xstore-ar.po for the theme and xstore-core-ar.po for XStore Core plugin, then you will not lose translation after the update https://xstore.helpscoutdocs.com/article/30-base-theme-translation
We would recommend doing a backup of all the files before any update.
Also, after every update, you need to synchronize translation – https://xstore.helpscoutdocs.com/article/103-translation-files-update Sometimes new strings are added, and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality.
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
hello, I lost my license, it is said to be active on a different site, but I do not use it on any site.
Hello,
If you want to know where exactly the license was activated, contact us via the form on this page – https://themeforest.net/user/8theme
In another case, contact the support of Envato, because the theme was purchased via ThemeForest.
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
why products list name not start appear with brands name first ?
Hello,
We can see your support period is valid, so please submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ and describe your request in more detail.
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
Your Website not working,
Hello,
Thanks for using our theme.
Please provide URL and screenshot. All works fine from our side.
You can do this via contact form on this page – https://themeforest.net/user/8theme by email.
Waiting for your reply.
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
now working good
Hello,
Ok. Thanks for the reply!
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
Why my costumer is not receiving a registration confirmation or reset password email?
Please help. Thanks
Hello,
Please contact us via form on this page – https://themeforest.net/user/8theme , it is free. Then you will need to do a few tests to troubleshoot the problem.
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
Thank you so much. I really appreciate your help 
Hello,
You’re welcome. Have a nice day!
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
Excellent update – although super frustrating that the plugins are not also done at the same time. Filebird is still way out of date. It is annoying to get a nag to update when I can’t – Can you check the plugins and maybe update your support site so I can download from there?
Hello,
Thanks for using our theme and for the notice.
The plugin is updated now – https://www.8theme.com/downloads/
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
Looks like their update broke – new file update available which hopefully fixes it. Can you update the one in your support area please so I can try it
Hello,
5.1.2 version is available now. Please check.
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
For the EU market: the Omnibus Directive? Will there be any change to the theme or does it need an additional plug-in?
Hello,
Thanks for using our theme.
We are still waiting for WooCommerce to integrate this feature into its platform by default. Now you have a plugin to use – https://wordpress.org/plugins/omnibus/
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
Issue with GMAPS for WPBakery Page Builder (one of the plugins included with your theme). I keep receiving many PHP warnings and messages. My hosting provider said these errors are causing loads on my server which is slowing it down. The warnings seem to be happening even with other plugins deactivated. Can you please look into this conflict? I am sending you an email via your Envato Profile page.
I forgot to mention that the error code is mentioning the XStore theme as part of the conflict, and that is why I am asking you to take a look. Thanks
Hello,
We’ve answered by email.
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
I am trying to figure out what I want my image sizes to be, and I am looking at two of your demos for reference. Can you please tell me what the thumbnail image size settings are for these two demos?
1.) Demo: https://xstore.8theme.com/elementor/demos/hipster/shop/ Main Image Width: ? Thumbnail Width: ? Thumbnail Cropping: ?
2.) Demo: https://xstore.8theme.com/demos/2/marseille03/shop/ Main Image Width: ? Thumbnail Width: ? Thumbnail Cropping: ?
Thank you for your time on this.
Hello,
Thanks for using our theme.
Please read this article – https://xstore.helpscoutdocs.com/article/89-product-images
1/ https://prnt.sc/yqUeM37Rj6yG
2/ https://prnt.sc/7BvnuhUYm42o
Regards
SUPPORT
CONTACT FORM
THEME DOCUMENTATION
Follow our Telegram chanel and be the first to find out all the latest news.
