23188 comments found.
Happy New Year!
Porto is the best theme I have ever used, I hope you always run for the top also in this year, and come up with lots of trending features and great support.
Thanks.
Thank you kindly, @deveugenelee0407!! We are thrilled to know you are enjoying your time with Porto! Those are incredibly kind words, That is exactly what Porto and this team are all about, we do our best to be the best, We hope you are enjoying the latest update and look forward to continuing to work together!!
After looking thru the demos, I noticed all the woo checkout pages, all have Shopping Cart > Checkout > Order Complete. Is there a way to change the text on this? Is it done in the theme files or admin backend?
Hello, @LocalPros,
First of all, thanks for showing your interest in Porto WordPress 
Yes, you can easily change the text in any language as per your requirements, using our theme and WooCommerce language files.
Regards, P-THEMES.
Hello Porto,
Please, there is some floating button in Porto to visualize in movile the tipical “Add to cart” ?. I have a shop. 8If not the clients have to scroll down to find the button).
Also in movile when clients are scrolling in my page view the button should remain there.
thanks
Happy new year
Joaquín
Hello, @Joaquim_,
I have checked our theme button widgets and confirmed that there isn’t any floating type effect/visualization available. So if possible please elaborate on your issue with the help of video/screenshots by creating a new ticket on our support system so that our customer support team member will assist you accordingly in order to solve your issue.
Regards, P-THEMES.
Hello! Happy New Year to you and your entire team.
I am looking an issue in “User Registration Form” available in your theme. When we click Login or Register button it displays the same Login Form for both. The form doesn’t change when we click Register Now Link https://prnt.sc/FyVzXE30lCnb
When I have filled the random/fake email and password it registered without asking email confirmation and the user is redirected into the dashboard. This is not a good registration process. It can increase SPAM user registration and anyone with fake email can register on the site and access the dashboard. I have checked theme options and nowhere found any setting or option where email verification is required.
When we click on “My Account” Link it displays two separate forms for Login and Registration. https://prnt.sc/Ba9cnl4_asgu This is default WooCommerce registration form if I am not wrong.
1. I want to know is there any setting available where new user needs to verify their email before login into their account? If email unverified then the user can’t login into the account.
2. And any setting when on clicking the Register button it only display the registration form. At present it is displaying login form pop-up only.
Awaiting your reply.
Thanks & Regards Sunny
Hello, @sunnydharm,
Actually, The thing is, there is an option in the theme for the login. You can show the popup when the user clicks on my account or you can redirect the user to my account page. The popup is built like this and there are no settings in the theme to change it.
You can only enable/disable it from the theme settings. So I suggest you change the popup to the link from the Dashboard >> Porto >> Theme Options >> WooCommerce >> there you will see the options see the image: https://postimg.cc/XB6ST6N8 so that when the user clicks on my account it will redirect the user to my account page.
And Regarding the email SPAM and verification, Please go to WP-Dashboard >> WooCommerce >> Settings >> Account & Privacy: https://postimg.cc/dDqf4ZZh
Uncheck the Option: When creating an account, automatically generate an account username for the customer based on their name, surname or email
and Check the Option: When creating an account, send the new user a link to set their password
It will help you in solving your issue.
Regards, P-THEMES.
Hello! Thanks for replying. I have made these settings already. Besides that I am using a new plugin “User Registration” to solve this issue. Now user can create password and username as well, and without email verification can’t access the account.
As a user I liked your theme, customization functions, its features and loading speed. But only thing your team needs to work on is the registration and login process. Kindly keep it as suggestion.
Thanks and Regards Sunny
Hello, @sunnydharm,
Sound’s Good!! that your issue is resolved now.
I have submitted your idea as a feature-request to our team so that they can consider for future updates. Have a great day!
Regards, P-THEMES.
hi
Please do not write SPAM comments.
1.width of sticky header should be like the below as previously it was on my website
righnow : https://ibb.co/3yrLnjL
previously : https://ibb.co/qBwRRqv
3. sticky header is showing like this
https://imgbb.com/rxCG6L34. i want search form on header on mobile phone with left menu side banner when we click , discussed on point 2 .
thanks n plz let me know how to solve n where to add code
Hello, @xilir,
1. You have to find and remove this Custom CSS, it is generating the issue on your site, you can look under Theme Options >> Skin >> Custom CSS or in the home page Custom CSS: https://postimg.cc/VdZ5PN4Z
2. Just checked your site now, and the mobile menu is opening as side navigation, please see this screenshot, so it must be the cache issue at your end nothing else: https://postimg.cc/sQnCGMMt
&
For the Mobile search Popup, Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back to your site after removing the browser cache.
@media (max-width: 575px){
#header .searchform-popup {
display: inline-block !important;
}
}
3. For this we have to check it on your site, so could you please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site and help you out.
4. Your issue will be solved when you follow the point 2.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 12/04/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
sir , 1. in this problem for me is icon on header get wider on sticky header and second problem is width of sticky header i want it to be like in previous porto version i have attched image..give css code for it plz
https://ibb.co/DRgKRS82.thanks you so much solved
3. main header is sticking behind sticking header. it happened when u suggest me to set mobile header as main header. through elementer theme option
new demo content shown this , fresh installation i had made , and share wp login in support plz check. it will better u can reply here because other proud owner of theme can find help. i get so much help from comment only. thanku
4. it is also solved thank u thanks for helping i will buy new purchase code . we are india dollar to rs conversion very costly
Hello, @xilir,
1. Yes this problem is only on your site, so you have to find and remove that CSS code as it already has the !important attribute with it, so it’s not possible to override it.
2. You’re Most Welcome!!
3. Our experts will check it for you on your site and help you out, if you already generated the support ticket for this issue, then please be patience now, once your issue will be resolved, you will get a reply to your support ticket.
4. You’re Most Welcome!!
Regards, P-THEMES.
1. Yes this problem is only on your site, so you have to find and remove that CSS code as it already has the !important attribute with it, so it’s not possible to override it…
its not problem i want decrease width of it
https://ibb.co/DRgKRS8Hello, @xilir,
What do you mean? Could you please explain in detail? So that I will check and help you out accordingly.
Regards, P-THEMES.
1. Yes this problem is only on your site, so you have to find and remove that CSS code as it already has the !important attribute with it, so it’s not possible to override it…
its not problem i want decrease width of it https://ibb.co/DRgKRS8i just want that sticky header on phone height to be narrow like shown in pic . that was in previous porto version. help find the from where i can change this.
2. sticky header is showing like this https://imgbb.com/rxCG6L3Hello, @xilir,
Please contact us via our support system with your site WP Admin Login details so that our experts will check it for you on your site and help you out.
Regards, P-THEMES.
Hello guys, Woocommerce is showing an error saying that the last version of theme has some incompatibility in this file: porto/woocommerce/global/quantity-input.php
Can you fix it please?
Hello, @joansafr,
Sorry for the inconvenience, it is showing only a single WooCommerce template as outdated because WooCommerce releases it’s update and that is why the single template of the theme has outdated, Our development department is working on the theme update and soon hopefully within a couple of days you will find an updated version of the theme with solved this outdated template issue so until that please be patience.
Regards, P-THEMES.
hi there, I have update the theme 6.6.1 but I have again the woo commerce notification: https://www.dropbox.com/s/97r2hjbm47abnjl/Screenshot%202022-12-31%20at%2017.24.39.png .... ideas?
Hello, @dgmaximiliano,
Sorry for the inconvenience, it is showing only a single WooCommerce template as outdated because WooCommerce releases it’s update and that is why the single template of the theme has outdated, Our development department is working on the theme update and soon hopefully within a couple of days you will find an updated version of the theme with solved this outdated template issue so until that please be patience.
Regards, P-THEMES.
ok .. great!!! I’m here!
You’re Most Welcome!!
hi there, I have update the theme 6.7.1 but the Woocommerce page error is present again … ? ideas?
Hello, @dgmaximiliano,
Please try to update core using Porto Patcher https://www.portotheme.com/wordpress/porto/documentation/porto-patcher/
I am sure it will solve your issue.
Regards, P-THEMES.
hi , got some more issue pl help me 1. Sticky header is showing behind in desktop 2. on phone u can see sticky header widht is higher in comparision to previous versionns of porto ,,,kindly help me solve these too isuue 3. on mobile header i can not see search form logo, i have to go to default in theme option and mobile menu dnnt come on left side when menu option i click. its come is centre
my website xilirpojects.com
https://ibb.co/rxCG6L3 https://ibb.co/3yrLnjL https://ibb.co/qBwRRqvHello, @xilir,
1- I have checked your site on the desktop and found no issue it is working fine see the image: https://postimg.cc/BjRMsXyY
2- On the mobile phone the sticky header does not appear on the site. Please make sure that the settings are set. If still the issue appears then please contact us via our support forum by creating a ticket so that our customer support team member will help you.
3- On mobile the menu, and logo works fine please check the video I have checked your site on my personal mobile. Here is the video link: https://streamable.com/3w7guc
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 12/04/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Regards, P-THEMES.
thanks for fast reply..kindly check again..the time u check restored deafult theme..
Check problem here .. now check my all problems agains. and provide the solution plzz
https://ibb.co/w7kKmW4Hello, @xilir,
We have to check it on your site and then we will able to help you, so please purchase the support extension and then contact us via our support system with your site WP Admin Login details so that we will check it for you on your site and help you out.
Regards, P-THEMES.
plz cehck n suggest its basic bug ,,... can u tell me what to add in css code to correct this…i already got two license never taken support ..can u p[lz help us..
Hello, @xilir,
First of all, that is not the bug. but the issue on your site only and I already provided you the solution above, but that was not working for you, so without testing it on your site, I am unable to help you. Please try and understand, and contact us via our support system with your site WP Admin Login details so that we will check it for you on your site and help you out.
Regards, P-THEMES.
hi very urgent
Three issue rightnow i m facing 1 : mobile sticky header not showing 2. search width is too much on mobile in header 3. header custimation i m unable to edit the shop 2 header whichi is blue header .its starts with white custom 4. woocommerce asking for update
https://ibb.co/d4sYt8b https://ibb.co/yh5w7BWHello, @xilir,
1. I can see you are using the header builder in template builder on your site, so you have to go to Porto >> Template Builder >> Header and edit the particular header with page builder, after that choose Responsiveness Mode, and choose the Mobile device, and then choose the section you want to make sticky on mobile and set it as the Main Header, please see this screenshot: https://postimg.cc/7fbVJ17q
2. Please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back to your site after removing the browser cache.
@media(max-width: 767px){
#header .searchform .text {
width: 150px !important;
}
}
3. You can edit it from Porto >> Template Builder >> Header and edit the particular header with page builder.
4. Sorry for the inconvenience, it is showing only a single WooCommerce template as outdated because WooCommerce releases it’s update and that is why the single template of the theme has outdated, Our development department is working on the theme update and soon hopefully within a couple of days you will find an updated version of the theme with solved this outdated template issue so until that please be patience.
Regards, P-THEMES.
yeah solved mobile search width issue, can u tell me where i can get this option , i m using wp bakrey plugin https://postimg.cc/7fbVJ17q
i m unable to set it sticky header can u send screenshot where i will get that option,, through porto theme i have turned that on. but its not working ?? will it work in next porto update automatically ??
Hello, @xilir,
This is not related to the update of the Theme, It is working fine, and I already provided you the instructions above that you have to check under Porto >> Template Builder >> Header and edit the particular header with page builder.
Otherwise, please purchase the support extension first and then contact us via our support system with your site WP Admin Login details so that we will check it for you on your site and help you out.
Regards, P-THEMES.
How do I use the function porto_pagination() within a custom WP_Query in my WordPress templates?
Hello, @nalcounseling,
Could you please contact us via our support system, and explain your issue there in more detail, if possible with screenshots, so that our experts will check it for you on your site and help you out.
Regards, P-THEMES.
Hi there,
can this Theme serve us everything we need?
We take car about pets and everything related to them. We are selling stuff at the online shop, this one you have.
Is it possible (do you have) to offer a Seach form, where people can find a vet near them. This is what we offer too, a certified vet network. Also, a shelter network where people can find shelters nearby.
So its we don’t worry about the online shop.
The vet and shelter network search function, is this possible to get from you?
If not, is your Theme ready to implement own plugins like external plugins, is there any limit??
Thank you very much!
Best Regards,
Daniel
For a better understanding:
Customers entering there or any address and get Listings of a Vet or a Shelter nearby. This is what we mean with search function im sorry. Its a Listing.
Hello, @TopGamerPro,
First of all, thanks for showing your interest in Porto WordPress
Unfortunately, there is no such feature in our theme, you have to try with any third-party plugin which better meets your requirements,.
Regards, P-THEMES.
Hi there, i have the “Services Archive Pages” that are empty, even if they have services inside them. Could you help me please. Thanks
Hello, @pato79,
We have to check it on your site, Could you please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site and help you out.
Regards, P-THEMES.
Hi there, I can’t manage the categories in Porto Posts Grid Settings (Post Layout Custom Service Type). I would like shows only some of them in base of categories… Can you help me please? Thanks
Hello, @pato79,
I am sorry I am not able to understand your issue properly, Could you please explain your issue in detail if possible with some small video clip or screenshots, and with your site WP Admin Login details via our support system so that our experts will check it for you on your site and help you out.
Regards, P-THEMES.
I mean, that in PORTO POST GRID SETTINGS I would like have the possibility to manage the field “Narrow data source” – “Enter categories, tags or custom taxonomies.” just like it happens in POST GRID SETTINGS . Let me know if now my request is clearer. Thanks
Hello, @pato79,
The possible options for the Porto post Grid element “Content Source” are: “Posts and Terms” you can only choose between them: https://postimg.cc/B8hYbr0p
Other then those requires extra customization.
Regards, P-THEMES.
Hi, Team
Products on the product categories do not show up at the latest woocommerce. From the front end, it shows code “[porto_tb_archives pagination_style=”none” image_size=”full” builder_id=”1263” list_builder_id=”3491” count=”12”]” instead of products.
This was caused by updating the woocommerce database notified by Woo from the admin panel. I have made whole web rolled back to the point before I clicked the woocommerce database update.
TO EVERY PORTO USER: Do not update Woocommerce database right now!!! until Porto release the latest theme version.
Regards
Hello, @crazy_cube,
It seems you have not activated the Porto Functionality plugin or your element is corrupted, so you have to re-add that element and it will solve your issue, Otherwise please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site and help you out.
Regards, P-THEMES.
I did what you said, but it still has same issue. I will wait for the new theme version.
Hello, @crazy_cube,
But there is no such issue with the current version of the theme, the issue is on your site only, so please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site and help you out.
Regards, P-THEMES.
Test it again. It has been cured itself. Thanks for your help!
You’re Most Welcome!!
Hi, how is it possible to correctly reproduce the effect of the logo inside the slider in the demo : “band” ?
Thank you.
Hello, @Thompson1977,
We have created that affect using the Custom SVG code you will find it under the Slider Revolution when you edit the slider: https://postimg.cc/dZ0tmYY8
Regards, P-THEMES.
How can I add multiple featured images to Porto Projects? There are setting for displaying thumbnails but there is no option to add multiple images?
Hello, @gorecwp,
First of all, please make sure that you have Installed the Dynamic Feature Image plugin on your site from Appearance >> Install Plugins.
After that you will find multiple Options to set multiple featured images under Portfolio/Projects: https://postimg.cc/hzQvdM4s
Regards, P-THEMES.
Hi, everytime I try to add a new block using Porto Studio it gives me a site notification error that says: “Security issue found! Please try again later” Any idea what could this be?
Hello, @aimng,
Please go to Porto >> Dashboard and deactivate the theme from there and then again activate the theme with same purchase code and then try to use the Porto Studio, I am sure you will not face this issue anymore.
Regards, P-THEMES.
Hello. My support has expired but I want to report an issue that at least one other user here has had. I updated from 6.5.0 to 6.6.1 then wordpress stopped working and gave out this error.
Parse error: syntax error, unexpected ‘)’ in public_html/wp-content/themes/porto/inc/functions/wpb-elements.php on line 1566
This is the exact same error as the other user mentioned above got. My php version is 7.2, wordpress and most of my plugins are on latest versions.
I reverted back to 6.5.0 and thought of updating the Porto Theme – Functionality plugin but this also caused error. Error and notices below are what I got when updating the plugin from version 2.5.1.
Parse error: syntax error, unexpected ‘)’ in public_html/wp-content/plugins/porto-functionality/shortcodes/shortcodes/porto_ultimate_heading.php on line 450
Notice: Function is_embed was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in public_html/wp-includes/functions.php on line 5835
Notice: Function is_search was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in public_html/wp-includes/functions.php on line 5835
I am sticking with the older versions of the theme and plugin for now. Since my support has expired, I can only hope that I would not have these issues in future versions.
Since anybody can read the comments, I want to say that this is the first time updates from this theme broke my website after 6 years of using it and I never had any other major issues as well. So, except for the issues mentioned above the theme has been working very well for me.
Hello, @kata00,
Please change your site PHP version as 7.4 and then try again to update the theme and plugin and let me know the result.
Regards, P-THEMES.
I changed the php version to 7.4 and this also broke my website. I got a bunch of errors below
WordPress database error Lost connection to MySQL server…. WordPress database error Malformed packet for query….
I then disabled all my plugins and the website works again and I was also able to update both the Porto theme and plugin to the latest versions. It seems something in the website was the cause of my recent problems but I cannot pinpoint what the cause was because the website still works after reenabling all the plugins one by one.
Anyway, I am happy that my website is running again with the latest theme updates and probably some other issues were resolved in the process. Thank you for your help.
Hello, @kata00,
Sound’s Good!! that your issue is resolved now, and that might be any plugin setting which was conflicting with the theme and core plugin, when you disbaled them, it reverts the setting to default and everything is normal now.
Regards, P-THEMES.
good morning, please, where do I change the text of this field in black first thing that appears when you open the site?
https://uploaddeimagens.com.br/imagens/3VbjU4o thanks
