23221 comments found.
Great experience! It is the best theme I have ever used.
@bogdantrajkovic511 Thank you so much for your time and for every word of your comment! We wish you all the best in your business and sites built with Porto!
Regards, P-THEMES.
Hello guys
I have almost finished my website with your theme. And its customizability is quite high in my experience.
And I have already tested your demo site, and its performance is quite top.
What did you use for its performance? I can see quite a great performance wizard in your theme dashboard, but I’m not sure how to use it.
Please explain it to me. 
Thanks
Hello, @lodrigojan117,
Thanks for your kind words, For speed up your site, please read and follow the instructions written in our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/?s=speed
Regards, P-THEMES.
Best design for business or corporate
I’ll purchase this theme.
Hello, @kolinjohn1224,
Thank you so much for your appriciation and love, and sure we will work togather in near future and you will love pThemes for sure.
Regards, P-THEMES.
Used Porto now for a year and It has been great. But days ago, I had to update my theme by downloading the latest version here on themeforest to upload via my cPanel. I noticed some part of my site broke. For example, I can’t find my intro slider again, the porto member carousel is carrying a funny font which wasn’t there before, The single member pages where the full profiles are shown looks the funniest with odd fonts, layouts and colours.
Is there something you can do for me because I have tried all I could please?
Hello, @aabiodun,
Please go to Porto >> Tools and clear the “Plugin transients” “Studio Block transients” and complie the “Compile all css & Clear merged css and js” save changes and check back to your site after removing the browser cache, otherwise, please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site and help you out.
Regards, P-THEMES.
hello, Please reset the our license key
Regards
Hello, @scriptfeedsdev,
I have reset your purchase code, now you can use the same purchase code for activation of your theme.
Regards, P-THEMES.
Hi. I am a happy customer of Porto and Riode Themes. Would like to purchase theme again for another upcoming Woo Commerce store.
But we would like to extend the search functionality. Somehow we feel YITH search and default wordpress search are not adequate.
Is your theme compatible with other search plugins like WP Search or Advanced Woo search which generally supports custom taxonomies too.
Thank you.
Hello, @medianandha,
First of all, thanks for your appriciation and love for our themes.
While we currently do not have that feature, I have submitted your idea as a feature-request to our team so that they can consider for future updates. Have a great day!
Regards, P-THEMES.
Hi Porto, After i updated to the last Porto theme version i get an error and the website is down, and displaying an error check the picture attached bellow https://prnt.sc/KF7AbLMiefLl I don’t know how to fix it , but before i made the update it’s was functioning perfectly
Hello, @AgencyWebMedia,
Have you updated the Porto Functionality plugin as well? If not then please update it and check back and if yes then please run the backup of your site again, and try to update the theme by following the below listed points.
Follow this Step to Update your Theme.
Note: Here is the recommended way of Automatic update from us:
1. Take the complete backup of your site before updating the Theme for avoiding any inconvenience.2. Deactivate all the third-party plugins before updating the Theme.3. Take a Backup of your Custom Code and remove it from the site before an update of the Theme.4. If you are using a Child Theme then Activate the Parent-Theme before updating the Theme.5. Remove all the cache from your server, site and finally check back your site after removing the browser cache and check deeply what are the changes that occurs on your site after that...6. After that go to Appearance >> Themes and update the Theme One-Click automatically from there.7. After that go to Appearance >> Install Plugins and update the Theme required/recommended plugins from there one by one.8. After that check back your site after removing the browser cache and check deeply what changes occur on your site after that and if all goes well then.9. You have to again Activate the Child Theme.10. Again activate all the third-party plugins one by one.Hope this will help.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 09/06/2022. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Regards, P-THEMES.
Hello!! Please, is it possible to add more then 4 images to the product gallery? thank you!
Hello, @chrisurizzi,
Yes you can, you have to edit the particular product, and add as many as possible gallery images to it as per your requirements: https://postimg.cc/rzQkJw72
Regards, P-THEMES.
Is anybody else having issue with file porto/woocommerce/global/quantity-input.php version 4.0.0 is out of date. The core version is 7.2.0, crashing their site. I cannot find a solution to this and our support has expired.
Hello, @rhyswoos,
Could you please contact us via our support system with your site WP Admin and Cpanel URL and Credentials so that our experts will check it for you on your site and help you out.
Regards, P-THEMES.
It appears after the 6.6.0 update we are having issues with the sub menu displaying correctly in Firefox only. The submenu will show all the way to the right sometimes (intermittent) instead of being centered. We are using the Porto “header builder in customizer”. WP core is upto date, Php 8.0. Seeing this on 6.6.0 and 6.6.1.
Hello, @JFKPIM ,
On which browser are you facing this issue? Could you please let me know the name of that browser and also share the URL of your site, so that I will check it for you on your site accordingly.
Regards, P-THEMES.
Hi Guys, thank you for the reply. They browser is Firefox (noted in comment), and the site is https://bit.ly/dlblog1. It is intermittent, and you have to click around sometimes to see it on a new page load. If you refresh the page, it usually fixes it. Seems like some CSS is having some issues being applied to the element.
Hello, @JFKPIM,
Thanks for elaborating on your issue. I have checked your site on the firefox browser and found no issue. The sub-menu appears just perfectly fine. I have recorded a video for you please watch it complete for a better reference: https://streamable.com/tctmd8 and then check back to your site after clearing the browser cache.
Regards, P-THEMES.
There is an issue still with the submenu. As noted this is an intermittent issue, and also noted you have to click around sometimes to multiple pages to see it on page load. On Firefox only.
Please see video attached. https://streamable.com/w8wei1
Thank you
Hello, @JFKPIM,
I have checked your site on the firefox browser and opened multiple pages, blogs, and single blog pages as well. The menu works just perfectly. There is no issue I have recorded a video for you. Please watch it complete: https://streamable.com/ou1538
Regards, P-THEMES.
Hello, Today I noticed that for some reason when you put your mouse over the menu item, the menu has stopped working and the dropdown never populates.
Please can you advise how to fix this as it was working fine before. I have made sure all cache is deleted and all plugins and themes up to date.
Kind Regards, Ash
Hello, @ashp123,
Actually, the issue is because, ”Lazy Load Sub Menus” option, you have to disable it from Porto >> Speed Optimization Wizard >> Performance: https://postimg.cc/QFZ075qK
Regards, P-THEMES.
Hi there. How would someone do a design so the logo is in the middle of the menu. So you have a main menu of six items, but between the 3rd and 4th, would be the logo? I don’t see the option in your pre-built templates. Thanks.
Hello, @79design,
Sorry for the late reply, Actually you can do it with a trick, Please watch this video I have captured for you: https://www.veed.io/view/4a2b0db9-5156-4398-a562-e044286be775?sharingWidget=true&panel=share
Regards, P-THEMES.
Sorry I missed that video… it won’t load now and I never got the emial about this. Can you resend please?
Hello, @79design,
Ok I have captured the video for you as well, please watch it here: https://jmp.sh/pmLd5dLj
Regards, P-THEMES.
Thank you. I see now. you do it with the primary menu, and secondary menu. And just slap it side by side of the logo. thanks.
Yes exactly , Its super easy… Hope you liked it.
hi, may i know why i cant scroll down my main page when i view may website using my phone?
Hello, @blank81,
Could you please share your live site URL with me here so that I will check it for you on my personal mobile phone and help you out.
Regards, P-THEMES.
Happy New Year!
Porto is the best theme I have ever used, I hope you always run for the top also in this year, and come up with lots of trending features and great support.
Thanks.
Thank you kindly, @deveugenelee0407!! We are thrilled to know you are enjoying your time with Porto! Those are incredibly kind words, That is exactly what Porto and this team are all about, we do our best to be the best, We hope you are enjoying the latest update and look forward to continuing to work together!!
After looking thru the demos, I noticed all the woo checkout pages, all have Shopping Cart > Checkout > Order Complete. Is there a way to change the text on this? Is it done in the theme files or admin backend?
Hello, @LocalPros,
First of all, thanks for showing your interest in Porto WordPress
Yes, you can easily change the text in any language as per your requirements, using our theme and WooCommerce language files.
Regards, P-THEMES.
Hello Porto,
Please, there is some floating button in Porto to visualize in movile the tipical “Add to cart” ?. I have a shop. 8If not the clients have to scroll down to find the button).
Also in movile when clients are scrolling in my page view the button should remain there.
thanks
Happy new year
Joaquín
Hello, @Joaquim_,
I have checked our theme button widgets and confirmed that there isn’t any floating type effect/visualization available. So if possible please elaborate on your issue with the help of video/screenshots by creating a new ticket on our support system so that our customer support team member will assist you accordingly in order to solve your issue.
Regards, P-THEMES.
Hello! Happy New Year to you and your entire team.
I am looking an issue in “User Registration Form” available in your theme. When we click Login or Register button it displays the same Login Form for both. The form doesn’t change when we click Register Now Link https://prnt.sc/FyVzXE30lCnb
When I have filled the random/fake email and password it registered without asking email confirmation and the user is redirected into the dashboard. This is not a good registration process. It can increase SPAM user registration and anyone with fake email can register on the site and access the dashboard. I have checked theme options and nowhere found any setting or option where email verification is required.
When we click on “My Account” Link it displays two separate forms for Login and Registration. https://prnt.sc/Ba9cnl4_asgu This is default WooCommerce registration form if I am not wrong.
1. I want to know is there any setting available where new user needs to verify their email before login into their account? If email unverified then the user can’t login into the account.
2. And any setting when on clicking the Register button it only display the registration form. At present it is displaying login form pop-up only.
Awaiting your reply.
Thanks & Regards Sunny
Hello, @sunnydharm,
Actually, The thing is, there is an option in the theme for the login. You can show the popup when the user clicks on my account or you can redirect the user to my account page. The popup is built like this and there are no settings in the theme to change it.
You can only enable/disable it from the theme settings. So I suggest you change the popup to the link from the Dashboard >> Porto >> Theme Options >> WooCommerce >> there you will see the options see the image: https://postimg.cc/XB6ST6N8 so that when the user clicks on my account it will redirect the user to my account page.
And Regarding the email SPAM and verification, Please go to WP-Dashboard >> WooCommerce >> Settings >> Account & Privacy: https://postimg.cc/dDqf4ZZh
Uncheck the Option: When creating an account, automatically generate an account username for the customer based on their name, surname or email
and Check the Option: When creating an account, send the new user a link to set their password
It will help you in solving your issue.
Regards, P-THEMES.
Hello! Thanks for replying. I have made these settings already. Besides that I am using a new plugin “User Registration” to solve this issue. Now user can create password and username as well, and without email verification can’t access the account.
As a user I liked your theme, customization functions, its features and loading speed. But only thing your team needs to work on is the registration and login process. Kindly keep it as suggestion.
Thanks and Regards Sunny
Hello, @sunnydharm,
Sound’s Good!! that your issue is resolved now.
I have submitted your idea as a feature-request to our team so that they can consider for future updates. Have a great day!
Regards, P-THEMES.
hi
Please do not write SPAM comments.
1.width of sticky header should be like the below as previously it was on my website
righnow : https://ibb.co/3yrLnjL
previously : https://ibb.co/qBwRRqv
3. sticky header is showing like this
https://imgbb.com/rxCG6L34. i want search form on header on mobile phone with left menu side banner when we click , discussed on point 2 .
thanks n plz let me know how to solve n where to add code
Hello, @xilir,
1. You have to find and remove this Custom CSS, it is generating the issue on your site, you can look under Theme Options >> Skin >> Custom CSS or in the home page Custom CSS: https://postimg.cc/VdZ5PN4Z
2. Just checked your site now, and the mobile menu is opening as side navigation, please see this screenshot, so it must be the cache issue at your end nothing else: https://postimg.cc/sQnCGMMt
&
For the Mobile search Popup, Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back to your site after removing the browser cache.
@media (max-width: 575px){
#header .searchform-popup {
display: inline-block !important;
}
}
3. For this we have to check it on your site, so could you please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site and help you out.
4. Your issue will be solved when you follow the point 2.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 12/04/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
sir , 1. in this problem for me is icon on header get wider on sticky header and second problem is width of sticky header i want it to be like in previous porto version i have attched image..give css code for it plz
https://ibb.co/DRgKRS82.thanks you so much solved
3. main header is sticking behind sticking header. it happened when u suggest me to set mobile header as main header. through elementer theme option
new demo content shown this , fresh installation i had made , and share wp login in support plz check. it will better u can reply here because other proud owner of theme can find help. i get so much help from comment only. thanku
4. it is also solved thank u thanks for helping i will buy new purchase code . we are india dollar to rs conversion very costly
Hello, @xilir,
1. Yes this problem is only on your site, so you have to find and remove that CSS code as it already has the !important attribute with it, so it’s not possible to override it.
2. You’re Most Welcome!!
3. Our experts will check it for you on your site and help you out, if you already generated the support ticket for this issue, then please be patience now, once your issue will be resolved, you will get a reply to your support ticket.
4. You’re Most Welcome!!
Regards, P-THEMES.
1. Yes this problem is only on your site, so you have to find and remove that CSS code as it already has the !important attribute with it, so it’s not possible to override it…
its not problem i want decrease width of it
https://ibb.co/DRgKRS8Hello, @xilir,
What do you mean? Could you please explain in detail? So that I will check and help you out accordingly.
Regards, P-THEMES.
1. Yes this problem is only on your site, so you have to find and remove that CSS code as it already has the !important attribute with it, so it’s not possible to override it…
its not problem i want decrease width of it https://ibb.co/DRgKRS8i just want that sticky header on phone height to be narrow like shown in pic . that was in previous porto version. help find the from where i can change this.
2. sticky header is showing like this https://imgbb.com/rxCG6L3Hello, @xilir,
Please contact us via our support system with your site WP Admin Login details so that our experts will check it for you on your site and help you out.
Regards, P-THEMES.
Hello guys, Woocommerce is showing an error saying that the last version of theme has some incompatibility in this file: porto/woocommerce/global/quantity-input.php
Can you fix it please?
Hello, @joansafr,
Sorry for the inconvenience, it is showing only a single WooCommerce template as outdated because WooCommerce releases it’s update and that is why the single template of the theme has outdated, Our development department is working on the theme update and soon hopefully within a couple of days you will find an updated version of the theme with solved this outdated template issue so until that please be patience.
Regards, P-THEMES.
