667 comments found.
Where i can control the share icon in the sidebar this is what i want not the social icons in the foter
Hello, for this question please contact the helpdesk, it requires a more technical answer which I’m unable to provide here. For support: https://qantumthemes.com/manuals/onair2/knowledge-base/support/
Thanks!
I need to know from where i can change social media icons
appearance > customize > social
Hello Can you please suggest how to add tiktok icon to social media lists?
Hi, we don’t have tiktok icons yet, sorry.
I need to add search bar in my menu as the edit in the header give me the ability to edit logo and menu only
Hi, I’m sorry but there is no search in the menu for this theme, regards
Hi QantumThemes, I am still very happy with the template! I had a question, is it possible to open the artist page directly upon clicking on one of the cards? Thanks!
Hi, sorry there is no such option at the moment. regards
QT – 1 out of the 2 purchase codes I own for KENTHA is not working at activation. I have never used the second purchase code but the error message states “Error: your purchase code is already in use on another website, contact our helpdesk to reissue the license.” I am unable to see which purchase code is being used on my working site and I need to reset or clear the second one so that I can use it to activate the site i’m working on now. PLEASE HELP!
Please tell me the last 10 digits of your purchase code, I’ll check it for you. Thanks
Thank you!
Purchase Code #1: 169b8123c1 Purchase Code #2: ce9d25aa91
Is the second wan that was not used, please try now
Activation complete! Thank you!!!
Hi guy’s I have been using this theme for a number of my clients for some time now and love the theme. I have however had one or two clients asking why they cant put video podcasts in the podcast section. As we know podcasting is no longer just audio and having the option to add videos to the podcast section would be a massive advantage.
Is this something I can do or is this going to be included in a future update. Thanks
Hi, yes you can but they won’t play through the player since, well, that’s a music player. You can simply copy and paste the video of the podcast in the content and it will be embedded (youtube, vimeo or mp4)
Thanks for the reply.
one more question. I tried to update Kentha Elementor Widgets and the update failed. syaing
“Downloading update from http://qantumthemes.xyz/public_plugins/kentha-3/knth-connector-20210916-FUCKNULL3D/kentha-elementor-1.0.8.zip…
Download failed.
Not Found”
Obviously the update failing is and issue and need to get this fixed, but the strange thing I noticed was the download URL contains this “FUCKNULL3D” what’s that all about?
Thanks Aiden
Hi, that’s a very old version of the plugin indeed, from 2021. Try removing and adding the license again to solve.
As directed i deactivated the license and its still doing the same thing.
Would it be an advantage if I update the whole theme or is that even possible and if it is possible when is the documentation on how to upgrade the theme.
Well, that explain, yes you HAVE to update the theme, if is an old version it won’t work.
I have updated the theme with no errors. But the plugins still wont update. it says
Downloading update from http://qantumthemes.xyz/public_plugins/kentha-3/knth-connector-20210916-FUCKNULL3D/kentha-elementor-1.0.8.zip…
Download failed. Not Found
Hi, your website is clearly not fetching the new plugins. You have to remove the license key and add it again, and make sure to clear your server cache as well. If you need further support, please extend your support, since it seems expired since some time
https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Supportthanks!
I moved my site to a new server on Cloudways and now my purchase code isn’t showing as registered. I tried to add a ticket in support website but it’s been so long it says purchase code invalid. I’ve only had the theme on one website. Please help.
hello, the code was linked to a temporary domain, please retry now
PRESALE QUESTION
Hi there, lovely modern theme – filled with parallax, love it! Regarding the ticket system:
- Is the an in-built payment system compatible ‘Livenation/BandsinTown’ directly integrated within theme? How does it work? I’m aiming to understand the user’s buying journey,
- Is the theme compatible with eventbrite plugin – A platform that manages ticket booking)? This is an alternative ticket system, that would allow us to feature several our of Theatre show events.
Thanks!
Hi 1) Our theme is fully compatible with Elementor and we provide instructions to set up both a regular shop or a ghost tracks & samples shop.
2) We never tested the Eventbrite plugin, you shouldn’t have problems but we can’t provide support for this, you need to tet it and, in case of any incompatibility, apply the required settings or code changes to make the theme work along with the Eventbrite plugin.
Anyway our events system allows to set any purchas link for event tickets, even multiple links per event (as group discounts and more). So if the plugin gives you a link to purchase the ticket you can copy that in the “purchase link” option of the event, and people will be automatically redirected.
There is no deep integration in terms of importing/sharing events since they are based on different structures so you’ll have to create the events both in Eventbrite and in the theme “events” archive.
Regards Igor
Is possible to change that url kentha-event to event?
Yes, please contact our helpdesk for the technical procedure: https://qantumthemes.xyz/manuals/kentha/knowledge-base/support/
Hello, for tech support please extend your service in order to get the help of our developers. https://qantumthemes.xyz/manuals/kentha/knowledge-base/support/
thanks
Hello! I have check multiple sections from admin, how is it possible to disable the automatic home page player called “Abstract Liguid….” Thank you for your support!
Hi, just remove the background video. Youtube is not preventing the title from being displayed. With Elementor you can set an mp4 loop as background, to bypass the issue.
For further support please make sure to renew your support service, which appears to be expired. Thanks
I really love your theme, but I can’t understand why TikTok is still not been added as a social medium. Just searched in the comments and I only found two comments from 1 year and 3 months ago about the same question. Ironically enough, that second comment is from me 
Is there a possibility to add it by myself? It’s one of the most used social media right now so it would be awesome if there will be come an update soon that adds TikTok.
Lookin’ forward to your reply!
Hi, the reason is that we received 3 requests in total 8as you mentioned) and is not really our main target of customers, so it was not added yet since it requires quite a big amount of work. You’re free to edit the theme anyway you want, no problem for that.
Hello
I cant find in 3d albums settings https://prnt.sc/vv5qRyDUiqfz pic with man on background https://prnt.sc/5CcztvoE9_RT
Hello, it seems you don’t have a license for this theme, so I can’t verify your installation and your software version
show me please the link to verify
link to ticket system
done/ please reply to ticket
Hello, your tickets have been answered, no need to write also here. Thanks!
I’m told by my web host provider that I need to update to PHP8.2 or higher. However the Kentha theme only seems to support up to PHP7.4 Can we update the theme to support PHP8.2 or higher?
You should have no problems if the theme and plugins are at the latest version. If you see any error just let me know here.
The theme and the plugin are the latest version. However, when we update the version from PHP7.4 to anything newer, the site crashes. If we downgrade back to 7.4 and load up the website backup, then everything works again. So something in the theme doesn’t like newer versions of PHP at the moment.
We have it running right now in Php 8.2 in our demos so it might me something external. Is the theme and all of the plugins up to date?
Hello. We would like to provide the service listed below.
1- Live radio 2- Live radio Interview 3- Receive live song requests 4- Automatic DJ 5- Information about the artist 6- Information about DJ 7- Program broadcast stream 8- DJ weekly broadcast stream 9- Online sales will be made. (woocommerce) 10- instant rhythm player by music 11- Homepage, About Us, Stream, Contact – (will have pages)
I want to make a site like in this list. Which theme should I buy?Hello, the request includes functionalities that are not and should not covered by the theme, but by a streaming provider. Our themes can integrate with the most popular streaming formats, you can play the audio from the stream and display the current song titles (song and artist). Plus you can manage the radio shows and display the schedule of the weekly planning.
But about the audio management part, that requires to be handled by a proper radio stremaing provider (like radio.co or streamerr.co or similar) not by wordpress
you misunderstood me. yes these options are not available in your theme. I just want the template. Which theme should I get? which one is better for these services. I like the “Kentha” or “Onair2” theme. I like “Kentha player” but “onair2” doesn’t have it. Which theme infrastructure is more suitable for radio service?
for a radio you can indeed go with onAir2 or kentha (which btw requires the KenthaRadio purchased separately and includes streaming support, shows, schedule, charts and team members).
In general also for WooCmmerce and flexibility, kentha has more stuff and you can also create music albums and artist pages.
Both have support for events and charts.
But if you plan on using spare playlists, tracks, podcasts and albums, i would recommend kentha since the player is more flexible and allows to play everything through the same player.
Hello. Does “kentha radio player” only work on mp3 music? Does the effect work when a live radio broadcast is made, or when speaking with a microphone? I will not upload mp3 files. I’m going to do live radio and when I talk to the microphone, I want the effect to play on the player. Is this possible
Hello, you should have your own streaming service, within the stream you manage music and speaking. The theme allows to add a stream like icecast, Shoutcast or similar
sorry my english is bad. yes i have my own flow. There is lnk. “https://radio.yayin.com.tr:4138” Will the effect be animated when I sing with the microphone? Will there be a wavy effect? I wanted to ask this.
So basically, we need this theme and the radio player plugin (seperate) in order to plat Icecast along with song title (meta data) display? I am thinking I am correct on this but just want to double check and make sure. Thanks!
Can the player work with any other qantum theme?
To play a radio channel in Kentha and display titles, plus to have the schedule and shows, you have indeed to add the KenthaRadio plugin. The player is specific for Kentha, our themes have slightly different versions of the player and they can’t be used for other themes
Toward the bottom of this page (LATEST RELEASES.) – Can icecast radio stations work similar to what appears on the discography page section? Is fo, I am sold on the main theme with radio player plugin.
Sorry, just trying to make sure I am ordering what I need to for this project.
Thanks!
Thanks for the specific question. While there isn’t such widget by default, I think we may have an alternative solution to achieve this result. Would you mind send us an email? Support@qantumthemes.com
We will provide additional information that may fit with your needs.
Regards
Morning,
I have noticed that your single post pages have a very long (HEADER) and narrow (CONTENT AREA) I prefer a shorter (HEADER) and wider (CONTENT AREA). I would like to know if you will help me adjust that to my preference?
Speed, I love super fast websites, will you help me optimize the website and how will that be affected when a new theme upgrade is introduced?
Last, I will also buy the live radio plugin, so I need to know if it will be possible to first play a clip like a podcast and then jump over to the live stream, or will the live stream always be the first to play?
I tried using the pre-sale form but it showed errors
TIA!!!
Hi Tia, single post templates have a fixed graphics there are no options to change the header appearance, that’s the main design of the theme.
We don’t provide SEO optimization, only support about the theme usage. If you encounter any difficulty with a specific function of the theme you can open a ticket in our helpdesk and we will reply.
About the third question, you can load custom mp3s in the player. If you want to preload a custom mp3 to play before the radio stream, this is something we can help with. This will only affect the player when you click play from the main player bar (otherwise if you make a custom play button for the radio, it will NOT play the custom mp3).
Is this theme support WPML plugin?
Hello, the theme supports Polylang
Hello there. I have some probleme with my theme. The audio doesn’t play since yesterday. How I can resolve it? Thank you
Hello, thanks for contacting us. Please open a support request and make sure to add your site link, so we can find the source of the issue: https://qantumthemes.xyz/manuals/kentha/knowledge-base/support/
thanks
Please answer me. I wrote in your help desk.
Hello, I see your ticket, it will be answered by our staff within a few hours. The support is always provided within 24 hours (usually 8 ).
Oh I see it is answered already
