6337 comments found.
Hi, I have an issue with Yoast not picking up the imags for SEO, please see https://wordpress.org/support/topic/yoast-does-not-recognize-images/ for more details. Any idea when this might be resolved. Any plans to look at this in the future update? Thanks
Hello,
This is a complicated question, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
icon box not showing icon at all , here is my fontawesome icon “fa-heart-circle-plus” thanks
Hello,
Impreza includes the Font Awesome 5 Pro icons library, and the icon you mentioned is from the 6th version collection.
Hello,
Unfortunately, I wasn’t able to replicate the issue. Just checked your site, and everything seems working correctly.
If you still need help with this, please create a ticket on the Support Portal and our team will gladly assist and guide you.
it works without any problem on mozilla but in chrome and safari pictures which is webgp format is not loading. and cart page is not loading correctly. before updating to latest version all worked without any issue
Please create a ticket on the Support Portal with details, so our team could investigate.
Hello. I have been using your great theme for a long time but I don’t know CSS very well. I would like to know how to make the text on my site appear justified on mobile and centred on PC and tablet. Thank you in advance.
Hello,
Please create a ticket on the Support Portal, share an example page, and provide your WP admin credentials via private reply so our support team could investigate.
Thanks in advance!
hi i have two issue hope you help me :- 1- i have search form on home , and when i search for any post it always said ” page not found “
2- after i created my site header it show strange codding after save , please see attached screenshot https://mega.nz/file/QkIQyQyA#iV46tk7P9y-gBBTWXc9RtEY01Au9SztqHvv2eex2brsthank you
Hello,
This is a complicated question, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Are there any plans in the works for more news/magazine type demos. I have 4 licenses and want to use this for a new project but am not loving what is currently available to start from.
Hello,
Please create a Demo Request ticket and specify the details of what you would like to see in the demo and what you don’t like in the current ones.
Hello,
Thank you for the theme update.
Take care.
Regards
Hi, please change style gallery images product woocommerce. It will be much better if it is a slide
Hello,
Please clarify if you tried the “Product gallery” option set to “Slider” at Theme Options > Shop.
Can’t download it… It’s the 8.12 version…
Hello, We’ve uploaded the version 8.13.4, you can download now.
Hello We are facing problem with WPBakery Page Builder Plugin. There is some conflict with this plugin and If we enable it then we are getting this error on website?
“There has been a critical error on this website. Please check your site admin email inbox for instructions.”
Any work around on this issue?
Hello, This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
I’ve created the ticket. Thanks
Hello, I would like the menu to have a glass effect and the submenu too (blur under the layer), everything is ok on Safari, Firefox, Opera but on Chrome dropdown menu (Level2) does not work.
/* Sticky header Blur / .l-subheader.at_middle { backdrop-filter: blur(9px)!important; -webkit-backdrop-filter: blur(9px)!important; }
/ Dropdown menu Blur */ .w-nav-list.level_2 { backdrop-filter: blur(9px)!important; -webkit-backdrop-filter: blur(9px)!important; }
How to set it on Chrome? Thanks
Hello, This is a complicated question, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Hi, i installed the latest version of the UpSolution Core plugin but still get the notification that the plugin has no valid header. How can I fix that?
Hello!
This looks like a common error, please try deleting the plugin either via FTP or in your WordPress admin area and then proceed to Impreza > Addons page in admin area and install the plugin from there.
Thanks!
Hi, i made upgrade to wordpress 6.1 and also upgrade Db – and now the theme is not laoding anymore – only wehn i switch to standard theme site is loading Can you have alook pls? wir-sozialdienstleistungen.tirol/ thx
Hello, This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Hello!
You can set styling for fields at the Impreza Theme Options page > Fields Style: https://prnt.sc/wVajPdp8dSH4
Thanks!
Lo digo una y otra vez, es la mejor plantilla Wordpress, Literalmente puedes hacer cualquier pagina web: ( https://www.mrbono.co ) Felicitaciones por su gran grabajo 
Thank you for your kind words! ¡Muchas gracias!
i tried to import real estate demo it take more than an hour and still loading
Hello,
It seems like a connection issue. Please refresh the page and give it another try.
If you need further assistance, please create a ticket on the Support Portal, and our team will gladly assist and guide you.
can i activate theme to 1 domian and another subdomain for example www.traphet.com and www.stage.traphet.com ? thanks
Hello,
Each purchased license allows activating one site as production and one as development, check the relevant article.
If you need further assistance, please create a ticket on the Support Portal, and our team will gladly assist and guide you.
Because my support expired, I have to write it there. In version 8.12 and 8.13 is bug for mobile devices. Menu is not working – you can click on menu icon, but nothing happens, also all buttons on website have same problem and not working… I also have different objects in desktop/mobile menu but in this two versions (8.12 and 8.13) is only desktop menu visible (also for mobile and other devices).. So I downgraded back to 8.11.2 and also downgraded core plugin and everything is fine.. There JS error us.core.min.js:107 in new versions..
Hello,
You should now be able to create a support ticket. Please start one and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Parent Menu not clickable on MOBILE
All parent menu items on mobile are not clickable when there are drop down child menu items. When I click on the parent menu item on mobile, it only opens the drop down and does not link to the parent page.
Please advise.
Hello,
When you edit the Menu element inside the Header, in its Mobile Menu tab you can change the setting “Show dropdown by click on” to the “Arrow” position. It should resolve the issue.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
Hi Team, I update theme and now popup not working. I also deactivated all the plugins and just check with theme own plugins but not working: Here is link: https://arceglobal.com/tesr2/
under the button text showing instead of popup. Note: I don’t have have access to support portal.
Hello,
This is a complicated question, please create a ticket on the Support Portal (you should be able to, please check) and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
@Artpeterson I asked you i don’t have access to Support portal.
Hello, you should be able to create a ticket, please give it a try.
