59156 comments found.
Hello, why when I click the product from the listing from my archive, I am transferred to www.domain.com/product-1/#tab-description ? Why the page does not open at the top but on the level of tab description?
Theme has no such option, I recommend to check your plugins which can modify product links
i use remart and dokan pro. normally it working until today.
i go to mydomain.com/dashboard i dont know why this page it’s alway reload again and again so i try to disable GreenShift plugin and check mydomain.com/dashboard again it works but homepage it not work.
summary
1.if i use GreenShift plugin => mydomain.com/dashboard cant use but homepage work.. 2.if i diable GreenShift plugin => mydomain.com/dashboard it’s work but homepage not work.
how to fix it?
thank you
Unfortunately we are not able to test sites without direct links and account
Please, create topic according to guidelines, with all information, links, screenshots. This will allow us to understand your issue and give you a better and fast answer.
https://sizamtheme.support-hub.io/articles/how-to-write-to-support-if-you-need-technical-helpusername and code is not working.
I have downloaded and installed. the given username and code is not working.
can you please check
Is the code valid? when i download it and the username is sizam with my unique code and it is not wokring. Please response because im not supported yet…
is working.. i used username and not sizam as username
Hello, I keep seeing the error you can find at this link on my website: https://paste.pics/L6N9A Can you please advise me on how to fix it? Few elements, such as the social media sharing icons, don’t show up properly on my website… Thanks!
It’s not related to theme, please write to your hoster
Hello,
We are using this theme on our website here (https://daisiesproject.wpengine.com/) We are having issues within the footer font only on IPhone devices. Within the iphone the footer font is showing up bigger on horizontal view but within the vertical iphone view its showing up smaller font size. We have setup the font size both for horizonta/vertical view of iphone devices the same. Please help us fix this issue within the theme.
Thank-you,
How do you setup font size?
We have setup the font size using CSS
Do you mean custom code? If so, why you can’t make custom code for mobiles?
Yes I mean custom css, we have written the custom css code for mobile for both the horizontal and for vertical view but still got the same issue on iphone devices
and which code did you write? how did you add custom code?
Hello,
We have added the css code for the footer and we used custom css and js plugin to add the css code.
Please provide code if you want me to check it
Here is the code I used to change the font size
.elementor-1622 .elementor-element.elementor-element-e3b2e7a { font-size: 16px; }
This code is not for mobile
And why do you use it ? Elementor has responsive options, you need to use them instead custom code
Please see the code below this is how its applied for mobile devices, I have used the Elementor code just edited it as per the requirements.
@media (max-width:767px) { .elementor-1622 .elementor-element.elementor-element-e3b2e7a { font-size: 16px; } }
first of all, you don’t have such code on site, you have other code. Second, you should not use custom code for Elementor. You must use responsive options of Elementor instead https://elementor.com/help/mobile-editing/
Not sure why you don’t saw the code that I put on, I have removed the code from the website and used the elementor but still the same issue is showing up.
Please provide screenshot how you added responsive options in Elementor
Please see this screenshot (https://prnt.sc/IFk0qU4nFs3h) where I put the css within the elementor.
You don’t use responsive options of Elementor. You use custom css instead. Use responsive options of Elementor. Check my answers above and find link on Elementor tutorials
As mentioned above we already used the elementor options here (https://prnt.sc/KExsjgL0tg0r) but they didn’t work then we have to add the custom css to see if it works or not both things are not working.
Remove all your custom code. Use Elementor responsive options. If something is not working in Elementor properly, then provide bug report to Elementor support. Or use Greenshift to build footer
Hi, I tried to share a post using email option. It is not working. Is there any configuration that needs to be done. For your reference here is link to the post:
https://preview.themeforest.net/item/rehub-directory-multi-vendor-shop-coupon-affiliate-theme/full_screen_preview/7646339Your link goes to landing page
HI,
I have purchase themforest for my affiliated marketing website. Unfortunetely when i want to download it to my wordpress. It says the link i have followed is expired.
Can you please check where it going wrong.
Many thanks
Ahmed Sheekh Ahmed
How can I add user profile to my custom mobile menu. I need a code I can add to html widget then show it in a widget area in the menu
Please, update your support for customization help. Without actual support you can expect help only with possible issues
You can read about Envato’s support policy here
https://themeforest.net/page/item_support_policyThank you for understanding that our time has price.
Hi there, I have purchased Rehub Themes recently.
I need support with how to configure the website for phone, tablet and other devices?When I am going through “structure” and edit something on a phone device then the changes happens everywhere.
There is any article about this?
Thank you!
Thank you, this is what I was looking for, also I will need a video with “Theme Options” to be explained what each section is designed to do.
Each theme option has name and short description which shows what it makes
Can I use the getMerhantName helper to create an if statement?
So, if merchant name = X { }
I’d like to display merchant specific information on product listings. Thanks
It’s okay, I used another method. Fixed!
How do I align header menu to the left? https://prnt.sc/sGv0rJF2PKcU
I believe by default it should have been to left but it is somehow on the right side. Kindly help.
It works correctly. Theme options-header option-header layout and select another layout
I tested everything, rest doesn’t suit my requirement. I just want menu to be on left
Then you need to build custom header
https://rehubdocs.wpsoul.com/docs/rehub-theme/basic-settings/how-to-add-custom-header-or-footer/Please can you check css Code of grey-scaled and Green shit Plugin.
See first Post. Its not grey-scaled. bit.ly/3kJ0JsA0
https://rehubdocs.wpsoul.com/docs/rehub-theme/advanced-tips-and-customizations/how-to-make-grey-scale-color-post-with-expired-offer/Hello! I use greenshift and Gutenberg.
I Can’t find this element https://rehubdocs.wpsoul.com/docs/rehub-theme/shop-options-woo-edd/how-to-add-cool-category-blocks/#hover-banner-sections
can you help me, please?
It’s not separate block in Gutenberg. You can use Css grid block and add background images in items
When I submit my purchase code on registration page, its show “License is incorrect or this license is not assigned to you, please contact support!” Please help me about this issue.
Theme: Rehub Username: StarLinkHost
Thank you
Use username which you had while purchasing
I’ve changed it a few times. And when you download the text file from the download option, I have used the username that shows it.
I have used this old username: Nagalei1971 but its seems the same issue.
Which usernames did you try?
I have try Nagalei1971 and StarLinkHost but the license code is not working.
You have two other names https://themeforest.net/user/starlinkhost
I have enabled the Wishlist, set up the page etc, when the user clicks on the “choose offer” button, I wish for them to be redirected to the vendor, not back to my site where the product is. How do I set this button to redirect to the vendor (amazon)?
Add only one offer if you don’t need price comparison
This is for wishlist, we would have trouble trying to mention to users that it’s a price comparison feature only – The user will use the wishlist to add products as they shop and select, then perhaps when finished shopping go to the wishlist page and then just click through to the vendor as opposed to being directed back to the product in my site.
Wishlist uses the same logic. If you have multiple offers – user must visit page to choose offer
Hi There,
When A New User Tries To Signup Through Social Login, It Get’s Redirected To This URL “https://praafit.com/?cache” But I Have Not Added Any Redirection In Either Theme Option Or Social Plugin. But When Existing User Try To Login Using This It Works Perfectly Without Any Redirection. What Can Be The Issue
Screen Recording – https://screenrec.com/share/EVTjQ3mXlW
Thank You Mohd Aquib
Please write to support of social plugin if you have questions about social plugin
I am trying to use “Title inside Image” post layout for new post in remag and it isn’t working.
I am setting it locally in right panel of post. Not working. I even checked the demo page of “Title inside Image” can’t figure it out.
I have the same problem with other post layouts.
Talk Soon
Hi. What is not working?
Please, create topic according to guidelines, with all information, links, screenshots. This will allow us to understand your issue and give you a better and fast answer.
https://sizamtheme.support-hub.io/articles/how-to-write-to-support-if-you-need-technical-helpThis issue doesn’t need any of those… What don’t you understand? I can’t get the “post layouts” working for me that I see on demo. I think I am using the default editor.
I am starting building my site with the post layout “title inside image” but am experiencing the same issue with all post layouts. I can’t get the post layouts working for me. It may be the editor I am using. Do you need elementor editor to make the post layouts the same as they appear on demo, from scratch?
Talk Soon, What don’t you understand?
I can’t make the post layouts working / building from scratch. I want to build them to like the demo(s) posts.
Please send link
What will the link say??... Everything is the comments above. What are you not understanding?
I am trying to build remag posts with remag post layouts… from scratch. You know what post layouts are, right?
Once you understand what post layouts are you can answer my question.
There is no error messages.
Thanks
Go here on your phone/laptop https://remag.wpsoul.net/
Select the menu and you will see all the different post layouts I am talking about. They even say post/page layouts on them
I am trying to make these post layouts on my blog by scratch by new posts.
How do I do this?
I only am on my phone right now. If you don’t know where you can select the different post layouts in editor I will get a screenshot tomorrow.
How can I fix it? This is the post: https://www.bookonpoker.com/product/poker-tracker-4-honest-review/
Because you have wrong cache plugin configuration or disabled indexation of wp-content folder in robots.txt
How can I fix it? The post is in Google but at the very end and it was located on 3rd position before.
You need to check your cache and SEO plugin, disable them, test again your page
Also check robots.txt file, maybe you need to remove it
I disabled the SEO and cache plugins, and also checked the robots.txt and I still have the same issues.
Interestingly, the Search Console doesn’t always show these errors. Once it shows the errors and then after a few minutes it doesn’t show it (without me doing any changes to the website).
Can you please help?
I don’t see that you have mobile problem now
https://monosnap.com/file/mV9RnBF0XJbqcUMukPFA7R9KAAoMt0 https://search.google.com/test/mobile-friendly/result?id=N6abJftgbbqhzjY1hk0tmQbut images are not allowed to index somewhere on site
yes, the mobile problem seems to be fixed. For the last few days the post was back on 3rd position (for the main keyword: poker tracker 4 review). And today it no longer appears in search results so I ‘requested indexing’ again.
I have no clue what’s the reason now that it gets removed. Any ideas?
I already wrote you possible reasons why google can’t index mobile styles
You did write but these weren’t the reasons as I have stated in my reply
Hi there, I am trying to build a custom brand page using elementor. Is there any way I can pull the brand logo from each archive and use that within an image element? – or a shortcode for brand logo from this page for example https://sexsitoys.com/brands/satisfyer/
Please, update your support for customization help. Without actual support you can expect help only with possible issues
You can read about Envato’s support policy here
https://themeforest.net/page/item_support_policyThank you for understanding that our time has price.
Following up with this. I’m renewing support right now so it will be done before you see this 
I am also trying to display the content from the ‘Set bottom description’ (Will be in bottom of page) with elementor , how can I display this? is there a shortcode I can use?
I can’t tell you exactly which block is used for Elementor, but what you need is taxonomy meta.
Brand image is stored in taxonomy meta brandimage
You can also find all keys for other fields in file taxonomy-dealstore.php
You need to ask Elementor support which field to use to get taxonomy meta, I think this requires Elementor PRO
Also, it’s possible to use Query addon for Greenshift for such purpose. Image block has dynamic fields and taxonomy meta type
Hi,
I have issue to import the products to my wordpress theme.
How can i do it correctly. Please help!
