8872 comments found.
Hi! Another presale questions 
1- The theme works with Elementor Pro? I only wish to pay the theme, not elementor pro
2- Can I put more fields in the listing page? like images and text?
Hello,
1. The theme supports the Elementor page builder plugin, and by default, it comes only with the default free Elementor plugin, the Pro version is not included with the theme package. We should inform you, that not all the demo layouts can be used with the Elementor at the moment. Other demo layouts integration will be included step-by-step in future updates.
2. Yes, for a single page you can add extra elements. For more > https://docs.stylemixthemes.com/motors-theme-documentation/content/inventory-single-listing
Cheers
Hi Team , Theme is having fatal error if we change PHP version 7.4 to 8.0 . Please check and rectify and give theme update soon as possible. Thanks.
Hello,
Please make sure that you are using the latest version of the theme and all the theme pre-packed plugins should be updated as well. The latest version of the theme is compatible with the 8 PHP by default, there could be some issues with higher versions only
Cheers
Hi!
I wish to make a trucks page
Pre sale questions
1- can I add a general button to every car listing page? I need to put a specific button that shows some info in every page
2- can I change the url from ”.../listing/car-example” to -> ”.../trucks/car-example”
I am really interested in your theme
Hello,
1. If you would like to have different inventory pages for different listing types, you can try our Classified Five demo layout. For more, please check the live demo for the Classified Five demo
2. Yes, it can be changed from the dashboard > Tools > Post types section > http://joxi.ru/p27z3Y9CLlyEYm
Cheers
Hi Team
My Dashboard says the license has been deactivated. Can you please tell me why this happened?
Hello,
You have used the activation key on three domains already. If you want to use the activation key on a new domain, you will need to deactivate the activation from your old domains, after it, you will be able to use the activation on your new domain
Cheers
Hi,
Thanks for the reply. I had used it on another website for testing purpose and that site is not accessible now. Please advise how can re activate it on my original website. Thanks
You are welcome and thank you to you too for the clarification. We have reset the license activation from your old domains, so now you can use the activation on your new domain. Just for note, for the future, we recommend you deactivate the license key first if you are going to activate the theme on another new domain
All the best!
Hi
Thanks indeed for your help. I have re activated my website now and is working. Sure
Best regards
You are welcome and thank you to you too!
Moreover, we value your opinion, would you be willing to take a few minutes to leave us a review? You can click on this link <Themeforest> to leave us a nice review. Here is a manual to leave a nice review https://www.youtube.com/watch?v=lgIETj0wqbs Thank you so much for taking time out of your day, we appreciate it so much!
Cheers
Hello,
I’m trying to update the theme to version 5.4.0 from 4.0, and am manually updating the theme manually following this manual https://docs.stylemixthemes.com/motors-theme-documentation/getting-started/how-to-update-motors
After changing the theme, I am unable to load the dashboard and I receive the following error:
ERR_TOO_MANY_REDIRECTS
It constantly redirects to /wp-admin/admin.php?page=stm-admin-plugins#core
How do I fix this?
Thank you
Hello,
We couldn’t detect such kind of issue in our testing environment with the latest version of the theme and pre-packed plugins. The 4.0 version is a very outdated one, we recommend you make updates regularly. Now, we can recommend you try to upload the latest version of the theme on the local host, then import the same demo layout, after it, you can get the pre-packed plugins with the latest versions as well, try to upload the latest versions of the plugins to your live domain
Cheers
Tried your suggestion but still doesn’t seem to work. A clean installation does work of course, but I don’t want to lose all the changes I’ve made in the current site
Try to upload the updates from your testing environment with the latest versions to your live active site, you need to update the theme and the pre-packed plugins of your used demo layout with their latest versions. The theme update process doesn’t change the content and settings by default. If you have some customizations in your parent theme, you need to install a child theme. If you will make your modifications to your child theme you don’t have to worry about losing the modifications.
Here is a related manual for child theme -> https://docs.stylemixthemes.com/f-a-q/child-theme
Cheers
My ticket id #Z43122
Unfortunately no demo was loaded correctly. It’s not working properly. I wasted 6 hours for nothing. Please help me. If you can’t, please return it.
Hello dear,
Please kindly make sure that your current server limits are properly set according to the minimum server required limits for the theme. With correct server limits, you will be able to import demo content without any restrictions by default. You can get your server limits under the Motors > system status section. Here are the minimum required limits for the theme demo import -> https://docs.stylemixthemes.com/motors-theme-documentation/general/system-recommendations. If you have lower server limits, you will need to increase limits by contacting your hosting provider team directly
We recommend you check the following topic as well -> https://docs.stylemixthemes.com/f-a-q/how-to-fix-errors-during-the-theme-and-demo-content-installation-process
Moreover, for testing purposes, we recommend you install the theme on a completely fresh WordPress with a completely different server (with required limits) or on your local host as well.
Cheers
Everything is ok but “hostinger” global msql vers. 5.5
Try to install the theme on your own localhost as well, sometime servers could block demo imports due to several blocking modules. Please make sure that your server doesn’t include blocking tools
Cheers
I don’t have any blocking tools on my server. The download is 100% complete. The homepage title comes with a change. The filter part is not working. Do you mind helping me with this? Otherwise, return it. I can do it myself with Elementor. I bought it to make my job easier.
The comments section is for pre-sale questions by default, it needs to check your site’s back-end and options as well to provide the needed support. I have detected that you have submitted a ticket on our support site, please kindly wait and our managers will check it and reply as soon as possible
Cheers
Z43122 this ticket number
Extremely slow backend and front end, tried to deactivate plugins, still same issue..
Hello,
It could be due to multiple factors, for the first, we highly recommend you make sure that your server limits are according to the theme minimum required sever limits > https://docs.stylemixthemes.com/motors-theme-documentation/general/system-recommendations
Cheers
I wanted to ask when you will release a rent version for elementor Thank you
Hello,
The Elementor integration for the Rental demo layout is on our roadmap. It will be included step-by-step in future updates of the theme. Unfortunately, we are not able to provide what exact update it will be included at the moment
Cheers
whenever i update the theme i always face some problem. i come to check the comments and i find comments with the same problem…This happens too many times lately in updates.
The last problem I encountered with :the server can’t process the image. This can happen if the server is busy or doesn’t have enough resources to complete the task. Uploading a smaller image may help. The suggested maximum size is 2560 pixels.
You must have php8.0 with Version: 5.3.9.
Hello dear,
Thank you for the shared info, we have sent the issue to our developer’s roadmap to check and resolve the unexpected case. At the moment, we recommend you use the PHP 7.4 version as a temporary solution
Cheers
does car rental manage car availability?
Hello,
Rental items are Woocommerce products, so if you want to control the Stock, you can simply manage it from the Woocommerce > Products section by managing needed products stocks
Cheers
hi dears,
I am very interested in buying the theme, but I have a question: the company has 4 stores in different locations. I would like the home page to have a dropdown for choosing the location and then the offers of the location would appear highlighted. Is there a way to do this with this theme?
Hello,
Unfortunately, there is no such kind of ready option in the theme demo contents and demo layouts. However, you can try to create locations as Menu Items, by creating new pages and setting them as locations for the header menu section
Cheers
Hi, how can i set the “recently added cars” module to show random listing instead of recent added listing? So everytime i refresh the homepage it will show car listing randomally.
Hello,
Unfortunately, there is no such kind of function in the element settings by default. We will try to integrate such kind of feature in the future updates
Cheers
Can you please tell me how to change it through the code? it should work like the ‘show random posts’ feature wordpress already has.
Hey hi….After i updated the theme, i can’t access my admin dash board any more. It’s saying can’t open the page, but when i turn off the plugins from Cpanel am accessing and when i check the error log it’s saying ( public_html/wp-content/plugins/stm_vehicles_listing/includes/vehicle_functions.php on line 122)
And when i turn off that stm vehicles listing plugin i still can’t access still
Hello,
We couldn’t detect such kind of issue in our testing environment with the latest version of the theme and pre-packed plugins. We recommend you try to upload the latest version of the theme on the local host, then import the same demo layout, after it you can get the pre-packed plugins with the latest versions as well, try to upload the latest versions of the plugins to your live domain
Cheers
is it only specific to Cars ? Can we use it like homes, cars, furniture and so no like olx ? 2) Can we use woocommerce booking feature with this listing ?
Hello,
Yes, the theme’s main purpose is for vehicles and car items in general. It needs to make some changes and modification to the core custom design and other aspects to integrate for other listings (modification and customization is not part of Support). In addition, listings are not part of products and couldn’t be used with the Booking of Woocommerce by default
Cheers
Hello, I like this theme but every time I try to update the theme the wordpress control panel breaks and does not allow me to access it. I have already tried it 4 times this week… this morning I have seen a new update of the theme and when applying it the cpanel breaks again. Help please
If I try to access to the Cpanel after upgrade, the sistem sends me to this url wp-admin/admin.php?page=stm-admin-plugins#core
I buy this theme twice …
Hello,
The latest version of the theme is 5.4.0. There is no need to enter to cPanel. We recommend you activate the parent theme and update it to the latest version, here below you can find multiple ways to update the theme correctly >>> https://docs.stylemixthemes.com/motors-theme-documentation/getting-started/how-to-update-motors
After it, update all the theme pre-packed plugins as well under the WordPress dashboard > appearance > install plugins section
All the best!
Guys I have 2 support tickets raised on the support system. 1 ticket was raised 4 days ago & i have not had a reply, the other ticket was raised 3 days ago & i still have not got a reply. Do you know when these will be answered?
I have recently purchased then theme & these questions are in relation to the setup & configuration so i cannot continue until i get answers.
Hello dear,
Sorry for the inconvenience caused, we do appreciate your reminder and patience! We have a large queue these days due to several factors like holiday breaks and unexpected cases. All of your submitted tickets are in our tickets platform with their own unique ticket ID queue. Your tickets will be checked as soon as possible according to this queue.
All the best!
I am recently facing this issue when uploading a photo after the latest update: The server cannot process the image. This can happen if the server is busy or does not have enough resources to complete the task. Uploading a smaller image may help. Suggested maximum size is 2560 pixels. It’s urgent as we can’t upload any new listings even changing the icons
Hello,
Please make sure that you are using the latest version of the theme and all the theme pre-packed plugins should be updated as well on your site. Moreover, make sure that your server limits are according to the theme’s required limits.
Cheers
When will there be support for PHP8?
Our website is down and our host only has PHP8 available for security reasons
Hello,
The theme supports PHP 8 by default, you can check from the change log > https://docs.stylemixthemes.com/motors-theme-documentation/changelog
Some of the additional plugins of the theme (that are not our plugins) recommend using the 7.4 PHP version
Cheers
hello, how to enable dealer review without registration ? thank you
Hello,
There is no option to use the dealer review without login/registering by default
Cheers
I posted a new support ticket # Z42514 four days ago about problems I am having scrolling through the photo gallery in my single car listings. I’ve learned that the issue only occurs when my Child theme is active. I’ve updated the ticket with this information. Please respond to it soon. Thanks.
Hello dear,
Thank you for your reminder, we do appreciate it! Your ticket in the general tickets ID queue and will be checked according to this queue as soon as possible
All the best!
