59228 comments found.
Hi there, I have purchased Rehub Themes recently.
I need support with how to configure the website for phone, tablet and other devices?
When I am going through “structure” and edit something on a phone device then the changes happens everywhere.
There is any article about this?
Thank you!
Thank you, this is what I was looking for, also I will need a video with “Theme Options” to be explained what each section is designed to do.
Each theme option has name and short description which shows what it makes
Can I use the getMerhantName helper to create an if statement?
So, if merchant name = X { }
I’d like to display merchant specific information on product listings. Thanks
It’s okay, I used another method. Fixed!
How do I align header menu to the left? https://prnt.sc/sGv0rJF2PKcU
I believe by default it should have been to left but it is somehow on the right side. Kindly help.
It works correctly. Theme options-header option-header layout and select another layout
I tested everything, rest doesn’t suit my requirement. I just want menu to be on left
Then you need to build custom header
https://rehubdocs.wpsoul.com/docs/rehub-theme/basic-settings/how-to-add-custom-header-or-footer/Please can you check css Code of grey-scaled and Green shit Plugin.
See first Post. Its not grey-scaled. bit.ly/3kJ0JsA0
https://rehubdocs.wpsoul.com/docs/rehub-theme/advanced-tips-and-customizations/how-to-make-grey-scale-color-post-with-expired-offer/Hello! I use greenshift and Gutenberg.
I Can’t find this element https://rehubdocs.wpsoul.com/docs/rehub-theme/shop-options-woo-edd/how-to-add-cool-category-blocks/#hover-banner-sections
can you help me, please?
It’s not separate block in Gutenberg. You can use Css grid block and add background images in items
When I submit my purchase code on registration page, its show “License is incorrect or this license is not assigned to you, please contact support!” Please help me about this issue.
Theme: Rehub Username: StarLinkHost
Thank you
Use username which you had while purchasing
I’ve changed it a few times. And when you download the text file from the download option, I have used the username that shows it.
I have used this old username: Nagalei1971 but its seems the same issue.
Which usernames did you try?
I have try Nagalei1971 and StarLinkHost but the license code is not working.
You have two other names https://themeforest.net/user/starlinkhost
I have enabled the Wishlist, set up the page etc, when the user clicks on the “choose offer” button, I wish for them to be redirected to the vendor, not back to my site where the product is. How do I set this button to redirect to the vendor (amazon)?
Add only one offer if you don’t need price comparison
This is for wishlist, we would have trouble trying to mention to users that it’s a price comparison feature only – The user will use the wishlist to add products as they shop and select, then perhaps when finished shopping go to the wishlist page and then just click through to the vendor as opposed to being directed back to the product in my site.
Wishlist uses the same logic. If you have multiple offers – user must visit page to choose offer
Hi There,
When A New User Tries To Signup Through Social Login, It Get’s Redirected To This URL “https://praafit.com/?cache” But I Have Not Added Any Redirection In Either Theme Option Or Social Plugin. But When Existing User Try To Login Using This It Works Perfectly Without Any Redirection. What Can Be The Issue
Screen Recording – https://screenrec.com/share/EVTjQ3mXlW
Thank You Mohd Aquib
Please write to support of social plugin if you have questions about social plugin
I am trying to use “Title inside Image” post layout for new post in remag and it isn’t working.
I am setting it locally in right panel of post. Not working. I even checked the demo page of “Title inside Image” can’t figure it out.
I have the same problem with other post layouts.
Talk Soon
Hi. What is not working?
Please, create topic according to guidelines, with all information, links, screenshots. This will allow us to understand your issue and give you a better and fast answer.
https://sizamtheme.support-hub.io/articles/how-to-write-to-support-if-you-need-technical-helpThis issue doesn’t need any of those… What don’t you understand? I can’t get the “post layouts” working for me that I see on demo. I think I am using the default editor.
I am starting building my site with the post layout “title inside image” but am experiencing the same issue with all post layouts. I can’t get the post layouts working for me. It may be the editor I am using. Do you need elementor editor to make the post layouts the same as they appear on demo, from scratch?
Talk Soon, What don’t you understand?
I can’t make the post layouts working / building from scratch. I want to build them to like the demo(s) posts.
Please send link
What will the link say??... Everything is the comments above. What are you not understanding?
I am trying to build remag posts with remag post layouts… from scratch. You know what post layouts are, right?
Once you understand what post layouts are you can answer my question.
There is no error messages.
Thanks
Go here on your phone/laptop https://remag.wpsoul.net/
Select the menu and you will see all the different post layouts I am talking about. They even say post/page layouts on them
I am trying to make these post layouts on my blog by scratch by new posts.
How do I do this?
I only am on my phone right now. If you don’t know where you can select the different post layouts in editor I will get a screenshot tomorrow.
How can I fix it? This is the post: https://www.bookonpoker.com/product/poker-tracker-4-honest-review/
Because you have wrong cache plugin configuration or disabled indexation of wp-content folder in robots.txt
How can I fix it? The post is in Google but at the very end and it was located on 3rd position before.
You need to check your cache and SEO plugin, disable them, test again your page
Also check robots.txt file, maybe you need to remove it
I disabled the SEO and cache plugins, and also checked the robots.txt and I still have the same issues.
Interestingly, the Search Console doesn’t always show these errors. Once it shows the errors and then after a few minutes it doesn’t show it (without me doing any changes to the website).
Can you please help?
I don’t see that you have mobile problem now
https://monosnap.com/file/mV9RnBF0XJbqcUMukPFA7R9KAAoMt0 https://search.google.com/test/mobile-friendly/result?id=N6abJftgbbqhzjY1hk0tmQbut images are not allowed to index somewhere on site
yes, the mobile problem seems to be fixed. For the last few days the post was back on 3rd position (for the main keyword: poker tracker 4 review). And today it no longer appears in search results so I ‘requested indexing’ again.
I have no clue what’s the reason now that it gets removed. Any ideas?
I already wrote you possible reasons why google can’t index mobile styles
You did write but these weren’t the reasons as I have stated in my reply
Hi there, I am trying to build a custom brand page using elementor. Is there any way I can pull the brand logo from each archive and use that within an image element? – or a shortcode for brand logo from this page for example https://sexsitoys.com/brands/satisfyer/
Please, update your support for customization help. Without actual support you can expect help only with possible issues
You can read about Envato’s support policy here
https://themeforest.net/page/item_support_policyThank you for understanding that our time has price.
Following up with this. I’m renewing support right now so it will be done before you see this 
I am also trying to display the content from the ‘Set bottom description’ (Will be in bottom of page) with elementor , how can I display this? is there a shortcode I can use?
I can’t tell you exactly which block is used for Elementor, but what you need is taxonomy meta.
Brand image is stored in taxonomy meta brandimage
You can also find all keys for other fields in file taxonomy-dealstore.php
You need to ask Elementor support which field to use to get taxonomy meta, I think this requires Elementor PRO
Also, it’s possible to use Query addon for Greenshift for such purpose. Image block has dynamic fields and taxonomy meta type
Hi,
I have issue to import the products to my wordpress theme.
How can i do it correctly. Please help!
Hello,
I have 17.3.1 version of theme. I can’t make new updates. Do I need to buy support for next 6 month to update the theme?
Dears,
I am using VigLink offers. the name of the products is not displayed on the blocks on the product page. also, the store logo is not displaying.
https://drive.google.com/file/d/1pMBxPaZs2wz4RSf8S4B25C4wLWOxNz12/view?usp=share_linkYour support is highly appreciated.
Thanks,
Please write to support of Content egg if you have questions about content egg
Hello,
I am setting up my community and am having some issues.
I created a test user account for testing.
2 things:
1. How do I make them able to upload media via posts via rh frontend pro?
2. How do I let them upload images for thumbnails via posts via rh frontend pro? I am getting the “Unfortunately, you do not have enough rights to upload images.” problem in thumbnail field right now.
Talk Soon
can you please be more specific? I can’t find the answers to my questions on that page
Pleae, watch video on page, it’s described exactly what to do and how to setup form, please, do the same as in video
I watched it still no luck
I know how to make form but don’t know how to unlock media upload and allow feature image
It’s even added in timecode and description of video. Check 0:21
thanks i am blind
How to hide compare and add to wishlist from all products pages?
You can find information how to hide in our documentation http://rehubdocs.wpsoul.com/ or consider to update support if you need help from our team.
Without actual support you can expect help only with possible issues
You can read about Envato’s support policy here
https://themeforest.net/page/item_support_policyThank you for understanding that our time has price.
One more time. It’s correct. First image is small because in this way it makes good web vitals score on google insight.
You can try other product layouts, some product layouts have another architecture for slider
Hi, In the Side Block layout, if you add Pros then it is it displayed on top of post with header “You will Get”, how can we modify the header “You will Get”?
please, update your support if you need customization help
Please use own username
I use my user name but not working….my user name
Shopayman
And i put code but not Working
You can see your username from your comments lipayj543
Thanks It’s working
How can I import the demos and create a website exactly like the samples?
You can find information about demo import in our documentation http://rehubdocs.wpsoul.com/ or consider to update support if you need help from our team.
Without actual support you can expect help only with possible issues
You can read about Envato’s support policy here
https://themeforest.net/page/item_support_policyThank you for understanding that our time has price.