Hi jacobstoops! If you have a strange issue that other users don’t have you need the developers to access your installation. If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi kerngebiet_digital! I think I understood even without even a screenshot it is very hard to tell. Your server doesn’t seem to have some active permissions for your WordPress installation. Try opening the wp-config.php file and paste this where the definitions are:

define('FS_METHOD', 'direct');

.

Hi rod-ramirez, and thank you for your interest!
Yes, you can underline only some words, this is a simple example, only the second part is underlined: https://undsgn.com/uncode/homepages/creative-vcard/
You can avoid the hover effect, but you cannot insert a section. You can insert a section only if the images are 50% width, here a quick example: https://undsgn.d.pr/v/7OnCqO

Hi martinlatal_! As you can see WordPress team still officially recommends PHP 7.4: https://wordpress.org/about/requirements/
The fact that WordPress is compatible up to PHP 8.2, as well as Uncode is another thing.
To be on the safe side they suggest a lower version because for example many plugins still are not compatible with newer versions of PHP.

We are flexible but in the limits of what we promote and show on our demo. The Sticky Scroll cannot be used to “move” normal sections, and it’s not something we can suggest a few lines of CSS code. Anyway, the Media Gallery is capable of accept also Texts, you just need to insert them using the Add Multimedia, and inserting the Text in the oEmbed code field.

OK thanks, will work with “Custom Post Type”

Thank you for the confirmation!

Hi musimon, and thank you for reporting! Please find here the fix: https://www.dropbox.com/sh/b7gr3cilsp6qswh/AABw875NktMsiWJzbcoMbB88a?dl=0

These are the files to update:

• wp-content/themes/uncode/library/js/app.js
• wp-content/themes/uncode/library/js/app.min.js
• wp-content/themes/uncode/library/js/lightgallery.js
• wp-content/themes/uncode/library/js/lightgallery.min.js

The fix will be part of the next Uncode update.

Awesome! Thank you!!

Thank you for the confirmation!

As you see here (and this is not our official Help Center) there are as many as 7548 requests where we help users. You are the one who doesn’t have the badge showing that you purchased the product and moreover you don’t want to share the link to your site. So it is you who decide not to help yourself not us.

are you sure you want to answer like that? I mean I stated before I want to buy the theme and also I stated before my link is not to be published here until I am able to bring it to date. Why would I risk it to be hacked or whatever else just cause u dont provide help within an email?? Are u serious? thanks but no thanks. From what I see here, theres no WILLINGNESS from ur side to help someone in need ... so stop trying to swich the blame

Thank you and enjoy ur day!

Hi elenaiosub! Please read our first response from 5 days ago, I think that explains it. No one is denying you help, you just have to do it by abiding by the current terms of support in the Marketplace: https://themeforest.net/comments/29146776

Hi rod-ramirez, and thank you for your interest!
Yes this can be configured also to open blank custom links, it’s very configurable module, ex: https://www.youtube.com/watch?v=i45KjhZ8Q4k
If after purchase you need our help to change options here you will find our Help Center: https://support.undsgn.com/hc/en-us

That’s great! Thanks!

Thank you for the confirmation!

Hi aldaron1! 1. To have them one next each other you need to use the Display > Block option: https://undsgn.d.pr/i/h0lbmY
Try to paste these and adjust to your needs:

a.custom-link.btn.btn-lg.border-width-0.btn-color-xsdn.btn-circle.btn-icon-left {
    color: red !important;
}

a.custom-link.btn.btn-lg.border-width-0.btn-color-xsdn.btn-circle.btn-icon-left:hover {
    color: pink !important;
}

a.custom-link.btn.btn-lg.border-width-0.btn-color-169672.btn-circle.btn-icon-left {
    color: violet !important;
}

a.custom-link.btn.btn-lg.border-width-0.btn-color-169672.btn-circle.btn-icon-left:hover {
    color: blue !important;
}

a.custom-link.btn.btn-lg.border-width-0.btn-color-210407.btn-circle.btn-icon-left{
    color: black !important;
}

a.custom-link.btn.btn-lg.border-width-0.btn-color-210407.btn-circle.btn-icon-left:hover{
    color: yellow !important;
}

thanks – works perfectly!

Thank you for the confirmation!

Hi xRacer! Please send a private message using the form you find on this page and include your Purchase Code: https://themeforest.net/user/undsgn

Hi ALIBEE71! Uncode is based on a tailored version of WPBakery, some users used Elementor but you are going to loose the best parts of Uncode and Demo Designs (that are based on WPBakery), ex: https://undsgn.com/uncode/frontend-editor/

Hi b-jou! Yes, compatibility was introduced on 2020: https://support.undsgn.com/hc/en-us/articles/213454129

Thanks for the clarification, then I must have some problem with a plugin Best regards

Hi b-jou! What is the error you have?

Hi pixel-hustler! Yep, confirmed!

Hi shad_mo! Yes, you can use for local host but you cannot use to register the new website when ready and installed on the final server: https://themeforest.net/licenses/standard

Hi boccarossamichele! Your version is from 2016: https://support.undsgn.com/hc/en-us/articles/213454129
Yes, you can update without logins any contents, but since this is a very old version, we suggest you to perform a backup first: https://support.undsgn.com/hc/articles/360001216518
Than you can update using the Envato Market plugin method described here: https://support.undsgn.com/hc/en-us/articles/214001205
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi Nellissima! How are you? Please send us a private message using the form you find on that page, and include the Purchase Code you are trying to use so we can check and help: https://themeforest.net/user/undsgn

Hello again! Each slide consists of a row made with the Page Builder, and the rows can have as background: video, image or colour. Best

Thanks very helpful. A last question. Is it possible to change the layout of the post archive page? For example without using masonry but grid? Do I have to work on the php files? Thank you

Hi alex4dorothy! You can make any archive the layout you prefer (also a carousel). Please follow this guide and video tutorial: https://support.undsgn.com/hc/en-us/articles/213459549
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi luciamyv! Yes, sure. Just the Widget ID must be unique: https://support.undsgn.com/hc/en-us/articles/213456809#&gid=1&pid=2

Thank you very much!

Thank you for the confirmation!

I haven’t install any extra plugins yet, except for the ones required/installed by the theme. Can I deactivate them?

I tried deactivate those theme and then website is not working anymore. Please can you take a look. This is really weird

Hi Ektiva! Jetpack is not native of Uncode, anyway, we see that it’s options are still active in the code, this is not native of Uncode: https://undsgn.d.pr/i/BT1aa3

Hi zzbeck! As noted in the admin the option refers to the other menu layouts (the Overlay menu is calculated automatically): https://undsgn.d.pr/i/3uerGa
Anyway, you can use this simple code:

@media (min-width: 960px){
.menu-overlay .vmenu-container .menu-smart a:not(.wc-forward) {
    font-size: 6.5vh !important;
}
}

Hi! I know. I want to change the burger menu icon size – not the font

.lines-button .lines {
    transform: scale(1.5);
}