917 comments found.
Hi there! I cannot figure out where the settings for the header/footer area are, because under the global settings changing what they are set to doesn’t seem to do anything on the website after saving.
Can you please help? Many thanks
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello Are you plan to update your theme? When? are you have some template on envato elementor kit i just want to use a design on hello theme and not use the theme, for making all easy and fast
Hi,
Very sorry, things are not as simple as you think, because these are not simple pages. So cannot create template kits for the hello theme.
Thank you for your ideas!
Hello,
Does this theme support Arabic language ? is it possible to see demo pages ?
Hi,
Our theme support RTL languages (including Arabic, Hebrew, Kashmiri, Pashto, Persian, Uighur, Sorani Kurdish, Punjabi, Sindhi, and Urdu are the most widespread RTL writing systems in modern times). But we don’t have a demo for RTL language, we will set up an example website of RTL language as soon as possible.
Thank you for your interest in our theme!
Hello.. Is there a way to white label this theme? Thanks
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, I need to figure out how to change the menu color. I need to replace that purple. Another thing: I need to change the name PORTFOLIO. How do I do that?
18c78044-3a2e-4123-88eb-63e966da104f – 31 Jan 2023 REGULAR LICENSE
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello, We are planning to buy your Engitech It company’s theme But we are not getting your career page. If you give us carrier page details, It will helpful for us. Thanks.
Hi,
We try create a new careers pages:
http://wpdemo.archiwp.com/engitech/careers/ http://wpdemo.archiwp.com/engitech/single-career/ http://wpdemo.archiwp.com/engitech/job-apply/Thank you!
Hello, i’m purchased engitech theme in themeforest.net. Installing theme in wordpress complete successfully, but when I install all necessary plugins, I can’t install Slider Revolution plugin (without error messages). How i can install it. Wordpress version is 6.1.1. Thank you.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, I have a problem installing the theme. I’ve installed the theme and the plugins correctly. When I enable Kirki Customizer Framework I get a error on the website – some CSS code is shown. Do you have a Idea how I can fix this problem? I let the website in this state that you can check it https://www.ib-font.de/
The error must be related with Kirki because I can enable all other plugins without an error message.
Thanks and best regards, Christoph
Hi,
Please don’t worry, we’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello,
When I edit pages I am able to choose which header and footer to use in the page settings. However, when I edit “portofolios” this option does not come up, and it makes the header on the mobile phones look bad.
Is there a way to fix this issue so I can the header/footer setting in portofolios, or edit the header for mobile for the portofolios?
Hi,
Please don’t worry, we’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi,
I just purchased this item and when installing it to wordpress i get this error:
Installing theme from uploaded file: themeforest-ACfDTsiP-engitech-it-solutions-services-wordpress-theme.zip Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hi,
Missing style sheet error when installing the theme A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix: https://help.market.envato.com/hc/en-us/articles/202821510
Thank you!
Hello, on page blog of my web the social icons in the header and footer are not displayed properly. It’s fine on other sites. Please help me?
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hey. The logo is not loading. I add in the correct header but it does not appear. The image is the same size as the original. Now neither the original one is not loading anymore. Please check if you can.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hey, good morning. How can I install the new demo 17?
Hi,
Please watch the video tutorial before import demo content for your website: https://youtu.be/sVgZ6y_ThkU
Thank you!
Hi OceanThemes, first of all, great job with the Engitech template!
I’m trying to extend the theme with a child one but I’m having issues overriding some widgets. The only way I’m able to use my custom code is to change the content of the file ”./inc/backend/elementor-widgets/widgets.php”, replacing “get_template_directory()” with “get_stylesheet_directory()”.
AFAIK the issue is related to the usage of this 2 functions: if you use get_stylesheet_directory(), then the path to the theme folder is the same of the CSS (ie. the path to the child theme), otherwise you’ll get the path to the parent theme.
Since it’s not a best practice and it could be harmful, I would not change the parent theme files. I would ask you whether you can change the files on your side so that I can continue to use a vanilla parent theme.
Best. Paolo
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi; Trust you are well.
There are 2 things I need help with.
1. There’s a gallery feature just under the navigation menu. I want to remove it and have spent almost 4 hours struggling to remove it. How can I remove it?
2. The top Bar appears to be Big and it’s not like the previous version of the theme. How can I reduce the margins on the top bar?
Thank you. Kind Regards Collen
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
I just purchased the support for your assistance, however when i try to post on your website https://oceanthemes.ticksy.com/submit/#100016422. It will not let me use the new license number or see i have a valid support license order. I need your assistance asap. Thanks you I’ve attached the screenshot. I see the pages that these side panels are built in however when i try to open either one(there are 2 one for the single blog post and one for the scrolling blog posts layout) i cannot edit this or anything. Am i stuck with the default content? this is the only thing holding me up from wrapping up this and getting my website published. Please help!
https://old2.reizertech.com/wp-admin/post.php?post=11&action=elementorHi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
I bought the engitech theme, on sliderevolution I would like to know if I have access to a license key.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Good evening, where can I download the .psd files included in the Engitech theme?
Hi,
1, Please download “All files & documentations” and extract to a folder: https://themeforest.net/downloads
2, You can open guide.html file and will be found the link download psd files.
Thank you!
Hi, I have downloaded your theme Engitech and have been editing it on a dev site for my company TSP Consulting. I am very pleased with the way the site looks on desktop, laptop, and tablet extra so far, however I am having much difficulty editing the tablet and mobile breakpoints of the site.
I have been browsing the placeholder and documentation folders from the original downloaded theme folder and found several html guides as well as JS and CSS files. My question is about the header-mobile.js file and other files that might contribute to the look of mobile versions of the site. Do we have to specify how we want the mobile header to be displayed in the corresponding Javascript file and then re-upload that to Elementor in addition to the original folder?
Please help me understand how to properly edit tablet and mobile breakpoints on our site. > http://dev.tsp-consulting.com/ Am I making an error in simply editing those specific breakpoints inside of Elementor?
Hi,
It’s easy to edit your site in tablet and mobile: https://elementor.com/help/mobile-editing/
Thank you!
Hello, I don’t have money to extend the support license, I’m asking for your help on behalf of customer satisfaction,
I want to shrink the whole view of the theme. Is there a way to do this? For example, I want the 100% view to look like 80% in the Chrome browser. There has to be an easy way around this
please help me.
Hi,
Sorry, I still don’t understand what you mean, can you explain more?
Thank you!