903 comments found.
Hi there! Does the Engitech theme meet level AA conformance criteria of the WCAG-2.1 guidelines?
Hi,
Sorry, we didn’t check with these standards, so not sure if they all meet the above criteria or not.
Thank you!
Hello,
I have updated my php version from 7.4 to 8.2 and now i have a error message ” Warning: .../sites/network-partner.be/wp-includes/nav-menu-template.php on line 211” on the top of my web site can you help me ? Thank you.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello, I am getting this error message on the start page: Warning: Undefined array key 2698 in /homepages/9/d236199825/htdocs/BTWIT-Neu/wp-includes/nav-menu-template.php on line 211
What is the probleme here?
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
(this issue was solved- thanks)
Great, Thanks!
Please, I can’t make edits to the header. I can’t add the logo, when I change the header it doesn’t change anything, when I edit it outside of Elementor it disappears, I really can’t change anything. I’m using Header 4 Transparent. Can you help me please?
Hi,
Please read more this guide: http://oceanthemes.net/docs/engitech/2-1-edit-header-footer-after-imported-demo-content/
Thank you!
Hi, I cannot find the pages “Careers” and “Job apply” in “add menu items”. How can I add these pages to my menu/website?
Hi,
We’ll check and provide demo page for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi there! I cannot figure out where the settings for the header/footer area are, because under the global settings changing what they are set to doesn’t seem to do anything on the website after saving.
Can you please help? Many thanks
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello Are you plan to update your theme? When? are you have some template on envato elementor kit i just want to use a design on hello theme and not use the theme, for making all easy and fast
Hi,
Very sorry, things are not as simple as you think, because these are not simple pages. So cannot create template kits for the hello theme.
Thank you for your ideas!
Hello,
Does this theme support Arabic language ? is it possible to see demo pages ?
Hi,
Our theme support RTL languages (including Arabic, Hebrew, Kashmiri, Pashto, Persian, Uighur, Sorani Kurdish, Punjabi, Sindhi, and Urdu are the most widespread RTL writing systems in modern times). But we don’t have a demo for RTL language, we will set up an example website of RTL language as soon as possible.
Thank you for your interest in our theme!
Hello.. Is there a way to white label this theme? Thanks
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, I need to figure out how to change the menu color. I need to replace that purple. Another thing: I need to change the name PORTFOLIO. How do I do that?
18c78044-3a2e-4123-88eb-63e966da104f – 31 Jan 2023 REGULAR LICENSE
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello, We are planning to buy your Engitech It company’s theme But we are not getting your career page. If you give us carrier page details, It will helpful for us. Thanks.
Hi,
We try create a new careers pages:
http://wpdemo.archiwp.com/engitech/careers/ http://wpdemo.archiwp.com/engitech/single-career/ http://wpdemo.archiwp.com/engitech/job-apply/Thank you!
Hello, i’m purchased engitech theme in themeforest.net. Installing theme in wordpress complete successfully, but when I install all necessary plugins, I can’t install Slider Revolution plugin (without error messages). How i can install it. Wordpress version is 6.1.1. Thank you.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, I have a problem installing the theme. I’ve installed the theme and the plugins correctly. When I enable Kirki Customizer Framework I get a error on the website – some CSS code is shown. Do you have a Idea how I can fix this problem? I let the website in this state that you can check it https://www.ib-font.de/
The error must be related with Kirki because I can enable all other plugins without an error message.
Thanks and best regards, Christoph
Hi,
Please don’t worry, we’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello,
When I edit pages I am able to choose which header and footer to use in the page settings. However, when I edit “portofolios” this option does not come up, and it makes the header on the mobile phones look bad.
Is there a way to fix this issue so I can the header/footer setting in portofolios, or edit the header for mobile for the portofolios?
Hi,
Please don’t worry, we’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi,
I just purchased this item and when installing it to wordpress i get this error:
Installing theme from uploaded file: themeforest-ACfDTsiP-engitech-it-solutions-services-wordpress-theme.zip Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hi,
Missing style sheet error when installing the theme A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix: https://help.market.envato.com/hc/en-us/articles/202821510
Thank you!
Hello, on page blog of my web the social icons in the header and footer are not displayed properly. It’s fine on other sites. Please help me?
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hey. The logo is not loading. I add in the correct header but it does not appear. The image is the same size as the original. Now neither the original one is not loading anymore. Please check if you can.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hey, good morning. How can I install the new demo 17?
Hi,
Please watch the video tutorial before import demo content for your website: https://youtu.be/sVgZ6y_ThkU
Thank you!
Hi OceanThemes, first of all, great job with the Engitech template!
I’m trying to extend the theme with a child one but I’m having issues overriding some widgets. The only way I’m able to use my custom code is to change the content of the file ”./inc/backend/elementor-widgets/widgets.php”, replacing “get_template_directory()” with “get_stylesheet_directory()”.
AFAIK the issue is related to the usage of this 2 functions: if you use get_stylesheet_directory(), then the path to the theme folder is the same of the CSS (ie. the path to the child theme), otherwise you’ll get the path to the parent theme.
Since it’s not a best practice and it could be harmful, I would not change the parent theme files. I would ask you whether you can change the files on your side so that I can continue to use a vanilla parent theme.
Best. Paolo
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you