26936 comments found.
hi theme was auto updated to Version: 12.2 Now im getting few issues 1) Im getting random issue with theme Activation some times its show Activate and some time it says UNREGISTERED 2) same with saving Theme panel when I hit Save Setttings it saves but some times it load some random or or last saved settings. I try to remove backup settings as well. clear browser and wprocket cache as well same issue. P.S im using php 8.2
Also kindly add option in “Force full width” for post or who site as well
Hi,
Are you perhaps using object cache? That could cause problems like the you are describing. Try to disable it temporarily and check if the settings are saved correctly. We can take a look as well, you can send us an email at contact@tagdiv.com and provide a link to the website, admin login, also cPanel or similar.
Regards, Simion C.
Dear creator of the Newspaper theme. I bought this theme from themeforest with this email address. In my development, I had assigned the wrong domain , can you remove it for me and active the in active domain
For detail, I had sent an email to you from “vinh261100@gmail.com”
Hi,
Sure, we will check as soon as possible. Please also include the license key in the email.
Regards, Simion C.
Hi,
Something seems to be wrong with that page specifically, as the rest of the website is functioning correctly from what I see. We can take a look, I suggest sending us an email at contact@tagdiv.com and there please provide admin login. Also we may need access to cPanel or similar, so please provide this as well if possible. Let us know.
Regards, Simion C.
Hi I’ve been having this issue. https://prnt.sc/rThq0osY0Xor
I can’t undo and the error doesn’t seem to be going away. Unable to edit the page.
Hi,
We can take a look at it. It could be a general issue, if it happens on every page or template. Or it could be a specific issue, in case it happens only on one page or a template. We can investigate the problem, please send us an email at contact@tagdiv.com and provide a link to the website and admin login.
Regards, Simion C.
Hi, with recently update it’s now impossible to add license key “No domains associated with your license key” ! Before it was much easier to manage the licenses and now we have the right to activate only 1 license and we have to wait 1 month.
Hi,
If that message is displayed it means that there is a problem most likely. Sometimes if the theme is blocked from checking the key with our server, there can be problems such as that one. In order for the theme to verify the key, it must check it with our server. But if maybe a security setting, or a firewall, or a hosting restriction does not allow this, the theme can’t perform the check. We can take a look, please send us an email at contact@tagdiv.com and provide a link to the website, admin login, also cPanel or similar. Let us know.
Regards, Simion C.
Thanks you it’s that, it was about hosting service
Hello, just a little suggestion: Inside Theme Panel in Category option, an option would be nice to choose a header / footer based on the specific category. Right now it’s only possible to change category template and single post template per category. 
Oh, I got another suggestion: When choosing a category for the Mega Menu in “Appearance > Menu”, then it would be nice, to not only be able to select a category, but also to filter by additional tags. For example category A and only posts with the tag xy and xx.
Hi,
The category templates or the post templates you set can have a header and footer template attached to them. So for example if you set a specific category template for a category, you can edit that category template with the composer and instead of the global header/footer you can set specific ones using the website manager https://prnt.sc/FOSrcEB0Q3_w This means that basically any template can have its own header and footer, same for pages.
For additional filtering for the mega-menu there are no options at this time unfortunately. It could be done using a page menu perhaps, so that instead of the mega-menu you can display a page which contains a block filtered by a category and also by tags https://forum.tagdiv.com/page-menu/ It involves more work, as a page will have to be created and built, and set for the respective menu item. And if there are more menu items this presumes more pages, in case the same has to be done for them as well.
We can discuss more if you want to, you can send us an email at any time at contact@tagdiv.com and let us know if you have questions.
Regards, Simion C.
Hello, thanks for the reply,
Yes, I know I can change the header / footer on every single post template. That’s what I will actually do. But imagine having 30 categories and maybe there will be added more regularly. It means having 30 single templates, 30 category templates etc. Even they’re actually all the same. Also, changing something or updating the single post template means, doing it 30 times instead of just having one template. Because the only thing that’s different is the header. It was just a suggestion for maybe the future. But yes, I’ll do it the way you said.
Same with the mega menu. Imagine 30 categories with each their own header menu. If there are like 4 menu items for each category tag that I want to be a mega menu (category A, tag 1, 2, 3, 4 – category B, tag 1, 2, 3, 4,..), it means I have to create 120 page templates, instead of the possibility to just filter the mega menu by category and tag.
As I said, It’s just a suggestion and I don’t know if many more people got these problems or it’s just my specific case. I guess the header problem is very specific while the mega menu filter by categories and by tags could be useful for a larger audience.
Greetings, Andy
Hi,
That is indeed a case where having an option to set a header/footer per category would be useful. It will still require creating 30 headers/footers however. But if the categories must have different headers/footers, it will have to be done. While in some cases such an option is useful to have, most of the websites I see myself each day don’t require it. I will however add a request on our list based on what we discussed here. Perhaps at some point it will be considered for implementation in the theme. It remains to be seen.
Regards, Simion C.
Hello,
After updating to 12.2, all templates are broken on my site. What should I do?
website: unibilgi.net
Hi,
If perhaps you were using standard templates, please make sure the standard pack plugin is updated and activated https://prnt.sc/9fu7-9bj6zH9 This plugin contains all the standard templates, meaning for the header, footer, post, category, etc. Please activate it in case it is not. But if the problem remains, please send us an email at contact@tagdiv.com and provide a link to the website and admin login.
Regards, Simion C.
How to theme our blog Mamaearth Product Review
Hi,
I don’t quite understand what you mean exactly. Could you please mention a few more details about it?
Regards, Simion C.
Can I design a homepage like this website by using your theme? The website I am talking about is here: Sarkari Result
Hi,
Mostly yes, but there are a few elements in that page that the theme does not have. Like these elements – https://prnt.sc/J0ouRjnsMgnc For that accordion however, there is a similar element that could be used, called tabs. Or perhaps it can be done with a plugin. Same for the testimonial slider, there should be a plugin for it that can be used. In terms of design the composer is a very capable builder, so a similar design can be achieved. Please let us know if you have more questions.
Regards, Simion C.
i have a client site with tag builder infected with a jack.js violet. How can i fix it ?
Hi,
There’s all kinds of malware around unfortunately. If you haven’t already, I suggest installing a security plugin like Wordfence and performing a full website scan. We will take a look at it as well and try to help. Please send us an email at contact@tagdiv.com and provide a link to the website, admin login, also cPanel or similar. Let us know, we will check as soon as possible.
Regards, Simion C.
The virus is on the database with codetochar inside custom js of the theme and 1000 more places inside the database and not on any file. Just sucuri was able to detect it. I have created a bashfile and i am trying to remove the virus from the database. #!/bin/bash
if [ ”$#” -ne 2 ]; then echo “Usage: $0 input_file output_file” exit 1 fi
input_file=$1 output_file=$2
count=0 while IFS= read -r -N 1 char; do if [ ”$char” = “e” ]; then # Peek ahead to see if the target string is present peek=$(dd bs=1 count=32 2> /dev/null) if [[ ”$peek” =~ eval\(String\.fromCharCode\(118,97[^\)]*\) ]]; then count=$((count+1)) # Skip the target string dd bs=1 count=${#peek} 2> /dev/null > /dev/null echo “Found occurrence at line $count” continue fi fi echo -n ”$char” >> ”$output_file” done < ”$input_file”
echo “Done! Removed $count occurrences of ‘eval(String.fromCharCode(118,97’ and ‘)’ from the file.”
Hi,
I hope it can be removed. In past cases I investigated the malware was found in quite a few files, even core wordpress files, like the index file or js files. Sometimes it created an extra plugin in the wordpress plugins folder, or extra files in the main wordpress folder, or in other folders. Eventually we managed to help remove it from most of the cases. Be sure to check this article carefully as well https://blog.sucuri.net/2023/01/massive-campaign-uses-hacked-wordpress-sites-as-platform-for-black-hat-ad-network.html and check the files mentioned in it.
Regards, Simion C.
The code didn´t worked well. i downloaded the sql of wp_options and removed all the eval. Please add security to avoid eval into parameters of theme configuration Find in the files was not the problem. The database was harder to fix.
Hi,
We did add this as a security measure in a previous theme update, so such code should not be found in the theme panel anymore, mainly in the custom code sections and a few other fields. The theme should not allow it. But since you mention finding the malware code in the custom js field, then perhaps there can be some special cases. We’ll check and make further tests in this matter.
Regards, Simion C.
please wipe all domain of my license
Hi,
I have removed the websites where the theme isn’t used anymore. Please check as well.
Regards, Simion C.
Please detached my license from desherkalom domain.
Hi,
I se the respective website doesn’t exist anymore. I have unassigned the key from it now.
Regards, Simion C.
Thank you.
Hi,
How to completely disable Lazy Loading in Newspaper? I just wont to use Lazy Loading in Newspaper.
Best regards
Hi,
The theme lazyload can be disabled in the theme panel https://forum.tagdiv.com/loading-image-effects/ Deactivating that option will completely disable the theme lazyload. Please try it if that is what you want to do.
Regards, Simion C.
Hi I the template builder takes very long to load. May I know if there’s something that I need to do for it to load faster?
https://prnt.sc/IFDZHsLdUGDTHi,
That can happen if perhaps you are using a slower internet connection. Try it using a faster connection if possible, and it should load the templates much faster. We can take a look as well if you want us to, you can send us an email at contact@tagdiv.com and provide a link to the website and admin login, so we can check how it loads as well.
Regards, Simion C.
Alright sure. Will send the email shortly. THanks
Hello, where can I see a list of domains or websites that use my license code?
Hi,
There is a license panel where you can see the websites where the key was used https://prnt.sc/XcYPUPpV45wM Please note that this license panel was added in theme version 11.4.3 so it will not be available on older versions. In this case we can check in our database directly. You can contact us at any time by email at contact@tagdiv.com and provide the key so we can check it.
Regards, Simion C.
I have same issue with other others here, i try to activate my license ending with *af627 I already fallowed the instruction and still the license key is not valid.
Hi,
To avoid misunderstandings please send us an email at contact@tagdiv.com and provide the key in full, so we can check it. Also please mention in the email a few more details about the issue that happens when you try to activate the theme with the key. Let us know.
Regards, Simion C.
Hello team, Is there any way we can create a pop-up and manage it from the dashboard? I see there is a way to create Modal Popup. But I’m asking to create a pop-up from the dashboard and its design and then assign where to show the pop-up. A single setting to show the pop-up in all posts or some specific posts.
Hi,
The pop-up element we provide is based on the composer https://tagdiv.com/newspaper-theme-popup-shortcode-examples/ This is a very versatile element, which can display basically anything, has plenty of customization options, and a few triggers to choose from. You can place it anywhere, in specific pages, posts, etc. or globally. You could give it a try. And let us know at any time if you have questions or if you need help with it. You can send us an email at contact@tagdiv.com and we can discuss more.
Regards, Simion C.
Hi. are you planning to include som more new demos, that includes a mix of news and podcasts?
And is it possible a new speech to text feature, similar to soledad template?
Greetings
Hi,
There are a few new demos in development at this time, but not for a podcast based website content unfortunately. I could add a demo request for it, and if you could provide some examples if possible they will be very helpful. About a text to speech function, as far as I know there aren’t any immediate plans to add this feature. There is always a chance however, perhaps at some point it will be added.
Regards, Simion C.
Good morning and thank you for replying so quickly. I wasn’t referring so much to a new template for a podcast exclusively but to a template for a news media that incorporates podcast / audio and video naturally, as it already happens with the most important news media.
Here I send you some examples that combine news with audio.
https://cadenaser.com/I also encourage you to develop the automatic speech-to-text module. It not only allows users to subscribe to the audio feed but also adds accessibility improvements to the content, for people with visual impairments.
Many thanks again
Thank you very much for the details. They are all noted and appreciated.
Regards, Simion C.
Hi,
Does this theme include live blogging support?
Sincerely, Abdul Ahad Ehsan
Hi,
Thank you for your interest in our theme. I’m not sure what you are referring to exactly. Could you please mention a few more details about it? Or provide some examples if possible. Let me know.
Regards, Simion C.
My ENVATO PURCHASE CODE: *e956-4efd-bb92**
Your purchase key is not valid
Now what can I do?
Hi,
The correct license key can be found like so https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code Please check in your themeforest account and make sure you are activating the theme with the correct license key. In case there is a problem, let us know.
Regards, Simion C.
I have download correct license key but It is not working for me. If you found any active website with this license key, Please deactive all that website
Hi,
The key your provided doesn’t seem to be valid. Let’s try and sort this out faster. Please send us an email at contact@tagdiv.com and provide the license pdf/text which can be downloaded from your themeforest account. Let us know.
Regards, Simion C.
