1457 comments found.
Hi;
Is it possbile to change background color of topbar?
Dashboard > Appearance -> Customize -> Header -> Top Bar -- here only allows dark or light.
Hello,
You can use this CSS to change the background color of the top bar:
.topbar {
color: #fff;
background-color: #000000;
thanks for your full support every time, but unfortunately this css is not working :/
We’re sorry the CSS missed the close tag. It should be like this:
.topbar {
color: #fff;
background-color: #000000;
}
Thank you again but this css also doesn’t work. 
Could you please share your website address, so we can test it and assist you better?
Thank you
Sure but is there a way to share it privately? Because it’s an active e commerce website. Thank you for your supoort.
You can use the contact form on the profile page to mail us directly.
https://themeforest.net/user/uixthemes#contactThank you
Thank you, i’m writing a mail to you right now.
Hi again;
I wrote an e-mail that includes my site’s link. Could you check it out?
Thank you. We’ve replied on your email. Please check your mail box.
Hi,
Is it possible to disable the hover effect for product catalogues, so that the ‘Add to cart’ button is always visible, without the user having to hover over to see the button? I can only find this option for Mobile view, but would also like to use it for Desktop view.
Thank you
Hello,
Yes, you can use custom CSS to disable the hover effect. The CSS code depends on what product card layout you are using. Could you please share your website address, so we can check it and provide the CSS for you?
You can try this CSS to disable the hover effect on product cards.
.woocommerce ul.products li.product .buttons {
position: static;
height: auto;
opacity: 1;
transform: none;
}
.woocommerce ul.products .product-inner:hover {
background-color: transparent;
box-shadow: none;
}
.woocommerce ul.products .product-inner:hover .product-summary {
background-color: transparent;
transform: none;
}
Besides, you can use this CSS to align the add to cart button to the left. On your website, because of the buy now plugin, this button is aligned right.
ul.products li.product .add_to_cart_button {
float: left;
}
Thank you
Hi, I stumbled upon one issue with your theme.
I’m using the currency switcher which you support with the theme. All works all right just the thing is that this currency switcher loads react lib on the front end of the website. I see that you managed to handle that on your demo page. This is a big thing for me as it lowers speed scores significantly.
The theme is purchased by the client. I’m the one who does the dev work on it.
thank you
Hello,
Thank you for your feedback. It seems the plugin for the currency switcher just updated and use the react js. You can use a cache plugin to optimize the page speed and increase the score. Please check this document:
https://docs.uix.store/konte/#/misc/site-speedHello. Can I have some quick help? I made all the products corners rounded using this code:
.woocommerce ul.products li.product a img { border-radius: 10px; }
The problem is when hovering over the product, there’s a white background and the corners aren’t rounded. Can you provide me with the code/selector to make them rounded? Please see the attached screenshot:
https://snipboard.io/xjIDSi.jpgThank you!
Hello,
You can try this code:
ul.products .product-inner { border-radius: 10px; }
Thank you
Thank you! I have another question. I am creating my own footer using Elementor Pro. How can I make it show on the site?
You can enable your custom footer in Elementor > Site Builder. Please open a ticket on the support site and share your website if you need further assistance. Our supporters will help you.
https://uix.ticksy.com/Thank you
Hello, I need an advice from you! Should I change the Theme builder from wpbakery to elementor!? I keep on having strange behaviour ex. on homepage if trying to made some design changes…
Hello,
In our experiences, Elementor provides more features that help you build you website faster and easier. You can change to Elementor if you want to customize the design in the future. And you should make a backup before changing the page builder plugin, so you can restore it whenever you want.
Thank you
Hi dear Konte, I am going to purchase your product. 1- I want to know how many built in plugins are there? 2- Which of plugins will be updated for future and for which of them should I pay for future? 3- Theme loading speed for mobile and desktop?
Hello,
Thank you for your questions:
1. There is only one built-in plugin for this theme. It contains all theme’s additional features.
Besides this plugin, you will need to install some other plugins to ensure the theme work with full features. You can check this document for more information:
https://docs.uix.store/konte/#/installation/install-plugins2. All of these plugins are bundled in the theme for free. You don’t need to pay any extra fee. They will be updated with the theme on every release.
3. The loading speed of this theme is very good. But you still can optimize it more with a cache plugin and a free CDN like Cloudflare.
Kind regards
How can I enable the ajax search feature after using the demo installer cannot seem to figure it out. Is there an option in the customize section, thanks
Hello,
You can enable the search modal to use Ajax search feature. With the default search form, the Ajax search is disabled. You can check the search icon behavior to open the search modal in Custmize > Header > Search.
Thank you
Hello,
Unfortunately, the theme has no option to edit the toolbar. You may need to customize the theme to modify it.
If you need further assistance, please open a ticket on the support site. Our supporters will help you.
https://uix.ticksy.com/Thank you
I’m having the same problem as juanjomunozlorencio and Lucian2 about the side panel not opening or notification not appearing after a user added a product to cart… UX is getting really affected by this.. I’m seeing Hotjar recordings of people adding multiple times the same item.. We need a fix ASAP please
Hello,
Thank you for your feedback. We found it is a problem of the theme. We will release a new update to fix it soon.
Hi,
Was yellowpencil plugin included in older versions of the theme? Is it still needed? I cannot find it in the downloaded files of the theme.
Kind regards
Hello,
The YellowPencil plugin is no longer included in the theme. Now it is available as a free plugin on WordPress.org already. You can find it here:
https://wordpress.org/plugins/yellow-pencil-visual-theme-customizer/This theme doesn’t use it to build pages. It was included as an extra gift for our buyers. But now it is a free plugin already.
Thank you for the information 
Hello! How can I remove the following info from the product page? See attached screenshot for reference (red square): https://snipboard.io/2beGTd.jpg I don’t want this info to appear on all product pages.
Also, why when scrolling down on a single product page, the header gets a little transparent? It is supposed to stay solid white. Cna you explain how to fix that? Seee attache screenshot: https://snipboard.io/PohgCT.jpg
One more thing: How can I change the hamburger icon on mobile and desktop? I want ot uploaded my own icon. Thanks!
Hello,
You will need some customizations to change these parts. Please open a ticket on the support site. Our supporters will help you.
https://uix.ticksy.com/Thank you
Hey, presale question, I really like HomeV4 (https://konte.uix.store/elementor/home-v4/?header_version=v6&header_search_style=icon&footer_container=konte-container-fluid&footer_main_left%5B0%5D%5Bitem%5D=copyright&footer_main_right%5B0%5D%5Bitem%5D=menu) but I want to add some content/sections below the 4 sliders. Right now the page isn’t scrollable. Can we add some text below it so that the HomeV4 functions as the slider on the top but is scrollable?
Hello,
Thank you for your questions. Yes, it is possible. All homepages are editable, so you can add more sections to them. With the home v4, you can edit it with a page builder like Elementor or WPBakery Page Builder and add more sections bellow the slider.
Hello, We also facing the same problem as @juanjomunozlorencio. The cart panel will not open after a new item is added so we’re forced to redirect the user to the cart after a product was added.
Hello,
Thank you for your feedback. We found it is a problem of the theme. We will release a new update to fix it soon.
Hi, I think I’m experiencing a bug related to the text color in the menu bar.
I configured the header background as Dark to get the Light logo, menus and icons. This is a screenshot of the configuration: https://snipboard.io/qPlOa2.jpg
It works on most sections, I get the light logo, menus and icons as intended: https://snipboard.io/TcLNXi.jpg
But in the single product screens the logo menus and icons change to Dark: https://snipboard.io/wi7aju.jpg
I tried configuring a custom background for the Shop and that didn’t work. I also tried configuring a custom background for the whole site so I could select explicitly the Light text color but that didn’t work either. No matter what I do inside the single product the logo, menus and icons are always changed to Dark.
Is this a known issue? Is there a way to fix it?
Thanks in advance for your help. Best.
Hello,
Thank you for your feedback. Actually, it is a default style of the theme. Depends on what product layout you are using, the theme may fixed the header style. In this case, the header text color is fixed as “Dark”. You can use a custom code to change it. Please share your website address, so our developer can test it and provide the code to help you.
Hello I have a minor question and very appriciate it if you can answer it.
On homepage I want to add a featured image, but I want it to be hidden on page. (I need it for my google search results) Is there a way to make it hidden? For example by a CSS code or something else?
Hello,
You can use the CSS class “hidden” to hide that image.
Thank you
if you can you write the exact css code, I would be grateful.
If you are using Elementor, you can use the Responsive settings, like in this screenshot:
https://prnt.sc/QRjLK6c-NK8bIf you are using the WPBakery Page Builder, you can add the class “hidden” to the row that contains the image.
https://prnt.sc/zjFl7I88jYD6Thank you
Hi! Open the shopping cart panel after successful addition isn’t working. I see in public tickets in support same isuue. My support is finisehd. Any idea?
Thank you
Hello,
It could be a conflict issue of plugins. Please try to deactivate plugins to test the problem again.
Thank you
Hello! Thank you. It’s not a conflict issue plugins. I see in public tickets in support it is JS theme problem. Waiting you fix this.
Thank you
Thank you for your feedback. We have tested and found it a problem in JS of the theme. We’re going to release a new update to fix it soon.
Thank you. In case it helps, it also happens that from the product catalog you can only add a single product to the cart and that they cannot be removed from the cart modal panel.
Thank you so much
We will test it too. Thank you very much for your feedback.
I am trying to use just the slider revolution plugin on my homepage but it leaves a little white space and I don’t want that to show. I want the image on the slider to show. Can you assist me in fixing that white space showing? Please find the link to the image below. I want to take out the white space that I have used pencil to indicate
https://drive.google.com/file/d/1xFwOe9iLizNDS_Fx5hWl0eYpc5ad3Z3E/view?usp=share_linkHello,
You can check the layout settings for the slider again and correct it to fix this issue.
1. Ensure the slider layout is “Full screen”, as in this screenshot: https://prnt.sc/hvwhu8wdFMWN2. Ensure the option for decreasing the module’s height is empty: https://prnt.sc/oc87gnq5tZKS
Thank you
I have done all you have asked yet the layout is still the same. Can you still assist. You can check my website out on kingsshot.com
It’s the the bottom spacing of pages. You can edit your homepage and remove the bottom padding in the Display Settings box. There is an option “Content Bottom Spacing”. You can select it as “No spacing” to remove the bottom padding.
Please check this document for more details:
https://docs.uix.store/konte/#/page/display-settings?id=layoutThank you
Voila…Thanks very much. Problem fixed. Helpful
Hello, I need some help regarding changing my footer. I want to use widget to elaborate my footer from one line footer to two lines footer but I kept received this error “The “text” block was affected by errors and may not function properly. Check the developer tools for more details.” whenever I try to edit the block of widget. My support has been expired so how can I get any assist on this? Thank you
Hello,
Thank you for your feedback. Please share your website address, so we can test it and assist you better.
Can I email it to you? Since our website is under maintenance for a revamp. Let me know, thank you so much.
Yes, you can use the contact form on this page:
https://themeforest.net/user/uixthemes#contactYou should also try the classic widget to fix errors with the new widget editor.
https://wordpress.org/plugins/classic-widgets/Thank you
Hi, I’m looking to purchase this theme but in the demo I don’t see product images on the checkout page, is there any way to include that in a setting?
Hello,
By default, WooCommerce doesn’t display product images on the checkout page. But this theme has an option for it. You can enable this option in the Customizer to display product images on the checkout page.
Hi, I’m having a weird issue, hope you can point me in the right direction.
I was using your Sober theme and now I switched to Konte. I tried to import some demo content but when I went to Appearance/Import Demo Data I got the Sober demo content instead of the demos for Konte.
I deleted the Soo Demo Importer plugin, deleted the Sober theme and went digging in the database for any rows related to the Soo Demo Importer plugin and deleted those.
After that I reinstalled the plugin, went to Appearance/Import Demo Data and I still get the Sober demos instead of the Konte ones.
How can I fix this?
Hello,
It seems you keep the Sober Addons plugin activated. Please deactivate it to disable demo data importer of the Sober theme.
Thank you
It worked, thanks a lot.
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