Discussion on Sober - WooCommerce WordPress Theme

Discussion on Sober - WooCommerce WordPress Theme

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The carousel image gallery for Product View V5 on “variable products” is not looping. Can you please check and let us know if there’s a patch?

Hello,

By default, WooCommerce script will replace the first image of the gallery once the variation changed. Therefore the image carousel can’t run in loop. It will break the default behavior of WooCommerce.

Hi there from Greece!

I have this website running sober theme for 2 years now using PRODUCT CAROUSEL right from the start being really happy.

Suddenly, one week ago, ​homepage had severe difficulties to load. After malware check, php, wp and theme update, I realised problem comes from PRODUCT CAROUSEL module while fetching products. I deactivated them from homepage and works fine. What is happening? Please check this test page containing a product carousel: https://amenomade.com/this-is-a-test/

Thank you very much!​

Hello,

Thank you for your feedback. The issue is related to the high number of product images that need to be loaded, causing slow loading of the product carousel. To improve its loading speed, we suggest reducing the number of images. You can achieve this by changing the product card style under Appearance > Customize > Shop > Catalog, where you can opt to display only product thumbnails instead of the full product gallery.

Thank you

Hi could the theme be used with a single product? Do you have any demos? Thanks :)

Hello,

Yes, you can use this theme to build a site for single product. Unfortunately, we don’t have a demo for it yet. You can use the page builder to create your own layout.

This error message appears on logs: Got error ‘PHP message: woocommerce_add_order_item_meta is deprecated since version 3.0.0! Use woocommerce_new_order_item instead.PHP .. referer: https://.../checkout/

It’s significant?. I’m using theme’s last version.

Thanks.

Hello,

Thank you for your feedback. It looks like a problem with a plugin on your website. You can try to change the theme to test it.

You can also disable the debug to remove this message. Please check this document for more information:

https://wordpress.org/documentation/article/debugging-in-wordpress/

Ok, I’‘ll try to investigate the plugins. The debug is disabled, this error message appears on server log.

Thanks.

Hello! Is it possible with these theme to place some Seo text after products on product category page using elementor?

Hello,

Unfortunately, this feature is not available yet. Our developer is working on it. At this time, you can only display the category description on top of products.

If you need further assistance, please open a ticket on the support site. Our supporters will help you.

https://uix.ticksy.com/

Thank you

Hello, I’m using Footer Widgets Layout 4 columns, by default their width is on one line: pc 4×25%, tablet 2×50%, mobile 1×100%. I need to change 4×25% on tablet, 2×50% on mobile, can you help me with that?

Hello,

Thank you for reaching out. You can open a ticket on the support site and share your website address. Our supporters will help you check it and give you the CSS code to customize the footer widgets layout.

https://uix.ticksy.com/

Hi, May i know how ro set the mega menu into full-width?

Hello,

Unfortunately, this theme doesn’t support full-width mega menu. It only supports wide mega menus. You can check this document for more details:

https://docs.uix.store/sober/#/header/menus?id=setup-mega-menu

Thank you

I tried this css and it works

.site-navigation .mega-menu-container{ width:1920px!important; padding: 20px 100px; box-shadow: 0 4px 10px 0 rgb(3 3 3 / 10%); transform: translateY(39px); position: fixed; top: 50px; left: 0px; }

Thank you for your sharing!

Good morning, I’ve been using this theme for 2 years on my site, wanting to update it to the latest version (not of wordpress but of the theme) how do I do? Thank you

Hello,

You can follow this document to update your theme.

https://docs.uix.store/sober/#/update/update-theme

Thank you

Hello. Congratulations for this nice theme ! I would like to change the size of the font of the product title (on a product page) but cannot find where this is possible… Could you help ? Thx.

Hello,

You can find the typography settings for products in Customize > Typography. Or you can use custom CSS to change the font of product title. Please open a ticket on the support site. Our supporters will help you.

https://uix.ticksy.com/

Thank you

Hi, I just update the latest theme version and the new wishlist plugin has a bug when I visit the page it throw PHP error, can you recheck this again thanks

Hello,

Thank you for your feedback. Could you please share screenshot of the problem? Our developer has just tested the wishlist but didn’t see the error.

You can also mail us your website address, so we can help you test it.

https://themeforest.net/user/uixthemes#contact

Hi, so do I need to activate Soo Wishlist plugin too? also the wishlist page need to change the shortcode too right?

Hello,

You should deactivate the Soo Wishlist plugin to avoid conflict issues. With the new wishlist plugin, you will have a new wishlist page. Or if you wish, you can change the shortcode of the current wishlist page.

The new wishlist is [wcboost_wishlist]

Hi. I’m developing a website using this template, and on the page “SHOP” when it reaches the loading infinite, it creates a white space without any product or text or anything. I was wondering how I can get rid of that white space or put a product in there. Thanks

Hello,

Thank you for your feedback. Please open a ticket on the support site and share the website address. Our supporters will check it and help you.

https://uix.ticksy.com/

Hi, is there a way to change the prices font and size?

Hi,

Yes, you can use custom CSS to change it. You can try this CSS:

// Price on the single product page.
.woocommerce div.product p.price {
    font-size: 26px;
    font-family: Poppins;
}

// Price on the catalog.
.woocommerce ul.products li.product .price {
    font-size: 12px;
    font-family: Poppins;
}

Unfortunately, this template file is outdated sober/woocommerce/cart/cart-shipping.php.

My customers can’t order on the site because of this.

What can be done? When will there be a new update?

Thanks for the help.

Best regards, Alvin

Hello,

Thank you for your feedback. We’re updating the theme soon to fix it.

Hi dear Sober, I am going to purchase your product. 1- I want to know how many built in plugins are there? 2- Which of plugins will be updated for future and for which of them should I pay for future? 3- Theme loading speed for mobile and desktop?

Hello,

Thank you for your questions:

1. There is only one built-in plugin for this theme. It contains all theme’s additional features.

Besides this plugin, you will need to install some other plugins to ensure the theme work with full features. You can check this document for more information:

https://docs.uix.store/sober/#/installation/install-plugins

2. All of these plugins are bundled in the theme for free. You don’t need to pay any extra fee. They will be updated with the theme on every release.

3. The loading speed of this theme is very good. But you still can optimize it more with a cache plugin and a free CDN like Cloudflare.

Kind regards

Hi, can I change the button colors? From black to pink or another color? Or the dividers? Thanks

Hello,

You may need to use custom CSS to change the style of the theme (including the button’s color).

Hi, I have some issues on Woocommerce Templates Overrides sober/woocommerce/cart/cart-shipping.php version 3.6.0 is out of date. The core version is 7.3.0,

Thanks

Hello,

Thank you for your feedback. We will release a new update soon to fix it.

Hello This is my first time buying a theme, so i have some questions -Having the Elementor Pro is a must to run this theme ? or just having the normal Elementor is enough and will i take all features or there will be some disabled features ? -Price of the theme paid once for lifetime or it is monthly or annually ? -The price of the theme includes 6 months support, can i pay for the support after this 6 months period ?

I need to create a footer contains 3-4 columns, is the footer editable ?

And why the seven versions of product pages are almost the same on mobile, while on desktop they are different, is this a bug will be fixed or you meant the changes to only be on desktop ?!

Hello,

Thank you for your questions.

1. No, you don’t need the Elementor Pro to run this game. The free version is enough. Besides, this theme also provide the extended version of WPBakery Page Builder plugin, so you can use it if you don’t want to use Elementor.

2. The price is for a lifetime update. But for one finished website only. If you want to use the theme on another website, you will need to buy another license.

3. You can extend the support license whenever you want.

4. Yes, you can edit the footer with the widget system of the theme.

5. On mobile, the product layout is pretty similar. It is not a bug. It is the design of this theme.

Thank you

Does this the interface well with the Square payment module?

Hello,

We’re sorry for the late reply. This theme can work with all payment plugins of WooCommerce. If you have any issue with the payment module on your website, you can open a ticket on the support site. Our supporters will help you check it.

Thank you

Hello, I got again this message on the dashboard: Your theme (Sober) contains outdated copies of some WooCommerce template files.

When do you think you will update the theme, and does it affect the overall funcionality of the store?

Please let me know

Hello,

Thank you for your feedback. We will release a new update soon to fix it. This is a message of WooCommerce that recommend to update included template files. It won’t affect to your website, so you don’t need to worry about it.

Thank you

Good Day,

I used this theme to design a site for a client. Everything was working as expected with the variable products on the previous version. When I select the product variables, the price would displays expected. However, since updating to 3.4.5, the products that I’ve already created still work as expected, but when I try to create new products, the variable prices do not display.

As you can see in the screenshots, the product with an image was a product created pre-3.4.5, and the product without an image was created with 3.4.5. The images that display the “Clear” text have had variables selected. The pre-3.4.5 product displays the variable price, whereas the 3.4.5 created product isn’t displaying the price.

Please send help! Thanks!

SCREENSHOTS: https://imgur.com/a/o0tJ2Wj

disregard. solved the problem myself. award winning customer service over here.

Thank you for your feedback. If you need further assistance, please let us know.

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