1950 comments found.
Hi!
WPBakery Page Builder 6.13.0 patches two vulnerabilities, please update it as soon as possible.
Thanks.
Hello,
Thank you very much for your feedback! We’re going to release a new update for the theme soon. At this time, you can delete the plugin, then reinstall it in Appearance > Install Plugins to get the latest version.
Many thanks!
Hello guys, on the web I am having very high loading times and I don’t really understand what could be happening.
From the server they have informed me that the hosting is working correctly and that its times are correct.
could you help me in any way?
Thank you
Hello,
Thanks for your feedback. The performance of a website depends on many factors. In the documentation of the theme, we have a short guide to improve it. You can check this link for more information:
https://docs.uix.store/sober/#/misc/site-speedFurther, you should also test your website on metric sites like Google PageSpeed Insights, or GTMetrix.
https://pagespeed.web.dev/ https://gtmetrix.com/Hi, Pre-sales question. Will your theme Sober support the following plugins:
- WooCommerce Measurement Price Calculator
- WooCommerce PayPal Checkout Gateway
- WooCommerce Weight Based Shipping
- Advanced Flat Rate Shipping For WooCommerce
- WooCommerce Product Samples
Thank you!
Hello,
Thanks for your question. At this theme, the theme was tested with most of plugins for payment methods, including the Paypal Checkout Gateway. They work well with the theme. With other plugins that you reminded, unfortunately, we haven’t tested them. However, if they don’t have any special requirements for themes, they will work properly with Sober.
Ok, we will buy the theme. Thanks.
Thank you! If you need assistance, please feel free to reach out to us on the support site. Our supporters are alway ready to help.
https://uix.ticksy.com/Hi can you show me the example page of this new feature?
New – Add a new option for checkout layout 2 columns
Hello,
You can try it in Appearance > Customize > Shop > Checkout. There is an option to change the layout of the checkout page.
Thank you
Hi Uix team sober
I encounter a bug concerning the sober addons plugin and another “booking activities” plugin
you can test on the url I provided thank you https://www.latelierdeslanges.fr/ateliers-couches-lavables/The selection of a date (impossible to book) is not done correctly when Sober addons is activated.
When the sober addons plugin is disabled it works fine.
Do you have any idea what is the javascript code of sober that interferes in the proper functioning?
I use SOber as my general theme and can’t do without sober addons for other features either.
Thanks for looking/helping Best regards Thomas
Hello,
Perhaps there is conflict with the JS of the Sober Addons plugin. Please mail us the admin login credentials via this form:
https://themeforest.net/user/uixthemes#contactOur developer will help you check the issue.
I want some customization done. How do I go about it?
Hello,
You can mail us directly via the contact form on the profile page:
https://themeforest.net/user/uixthemes#contactThank you
Hello, how to make not 3 but 4 columns in sober product tabs css for tablets
Hello,
By default, it is automatically controlled by the theme. You can use custom CSS to adjust it.
Thank you
Support WP 6.2?
Hello,
Yes, this theme fully supports WordPress 6.2 and WooCommerce 7.6.
Hello, I would like to know how order tracking works? for example, how could I provide the tracking information for the clients? do I need to download another plugin for it?
Hello,
By default, WooCommerce has a built-in order tracking form that returns the order status. If you want to provide a tracking form with more features, you may need to use a plugin. There are some plugins you can try:
https://woocommerce.com/products/order-tracking-for-woocommerce/ https://woocommerce.com/products/shipment-tracking/ https://wordpress.org/plugins/woo-orders-tracking/If you need further assistance, please open a ticket on the support site. Our supporters will be ready to help you.
https://uix.ticksy.com/Thank you
How could I add size like s, m, l to the products?
Hello,
To add product options like sizes, colors, etc, you need to use variable products. This product type allows you to set attributes to products and setup variations for them. Please check this documentation for detailed information.
https://woocommerce.com/document/variable-product/If you need further assistance, please feel free to open tickets on the support site. Our supporters will be ready to help you.
https://uix.ticksy.com/Thank you
The carousel image gallery for Product View V5 on “variable products” is not looping. Can you please check and let us know if there’s a patch?
Hello,
By default, WooCommerce script will replace the first image of the gallery once the variation changed. Therefore the image carousel can’t run in loop. It will break the default behavior of WooCommerce.
Hi there from Greece!
I have this website running sober theme for 2 years now using PRODUCT CAROUSEL right from the start being really happy.
Suddenly, one week ago, homepage had severe difficulties to load. After malware check, php, wp and theme update, I realised problem comes from PRODUCT CAROUSEL module while fetching products. I deactivated them from homepage and works fine. What is happening? Please check this test page containing a product carousel: https://amenomade.com/this-is-a-test/
Thank you very much!
Hello,
Thank you for your feedback. The issue is related to the high number of product images that need to be loaded, causing slow loading of the product carousel. To improve its loading speed, we suggest reducing the number of images. You can achieve this by changing the product card style under Appearance > Customize > Shop > Catalog, where you can opt to display only product thumbnails instead of the full product gallery.
Thank you
Hi could the theme be used with a single product? Do you have any demos? Thanks 
Hello,
Yes, you can use this theme to build a site for single product. Unfortunately, we don’t have a demo for it yet. You can use the page builder to create your own layout.
This error message appears on logs: Got error ‘PHP message: woocommerce_add_order_item_meta is deprecated since version 3.0.0! Use woocommerce_new_order_item instead.PHP .. referer: https://.../checkout/
It’s significant?. I’m using theme’s last version.
Thanks.
Hello,
Thank you for your feedback. It looks like a problem with a plugin on your website. You can try to change the theme to test it.
You can also disable the debug to remove this message. Please check this document for more information:
https://wordpress.org/documentation/article/debugging-in-wordpress/Ok, I’‘ll try to investigate the plugins. The debug is disabled, this error message appears on server log.
Thanks.
Hello! Is it possible with these theme to place some Seo text after products on product category page using elementor?
Hello,
Unfortunately, this feature is not available yet. Our developer is working on it. At this time, you can only display the category description on top of products.
If you need further assistance, please open a ticket on the support site. Our supporters will help you.
https://uix.ticksy.com/Thank you
Hello, I’m using Footer Widgets Layout 4 columns, by default their width is on one line: pc 4×25%, tablet 2×50%, mobile 1×100%. I need to change 4×25% on tablet, 2×50% on mobile, can you help me with that?
Hello,
Thank you for reaching out. You can open a ticket on the support site and share your website address. Our supporters will help you check it and give you the CSS code to customize the footer widgets layout.
https://uix.ticksy.com/Hi, May i know how ro set the mega menu into full-width?
Hello,
Unfortunately, this theme doesn’t support full-width mega menu. It only supports wide mega menus. You can check this document for more details:
https://docs.uix.store/sober/#/header/menus?id=setup-mega-menuThank you
I tried this css and it works
.site-navigation .mega-menu-container{ width:1920px!important; padding: 20px 100px; box-shadow: 0 4px 10px 0 rgb(3 3 3 / 10%); transform: translateY(39px); position: fixed; top: 50px; left: 0px; }
Thank you for your sharing!
Good morning, I’ve been using this theme for 2 years on my site, wanting to update it to the latest version (not of wordpress but of the theme) how do I do? Thank you
Hello,
You can follow this document to update your theme.
https://docs.uix.store/sober/#/update/update-themeThank you
Hello. Congratulations for this nice theme ! I would like to change the size of the font of the product title (on a product page) but cannot find where this is possible… Could you help ? Thx.
Hello,
You can find the typography settings for products in Customize > Typography. Or you can use custom CSS to change the font of product title. Please open a ticket on the support site. Our supporters will help you.
https://uix.ticksy.com/Thank you
Hi, I just update the latest theme version and the new wishlist plugin has a bug when I visit the page it throw PHP error, can you recheck this again thanks
Hello,
Thank you for your feedback. Could you please share screenshot of the problem? Our developer has just tested the wishlist but didn’t see the error.
You can also mail us your website address, so we can help you test it.
https://themeforest.net/user/uixthemes#contactHi, so do I need to activate Soo Wishlist plugin too? also the wishlist page need to change the shortcode too right?
Hello,
You should deactivate the Soo Wishlist plugin to avoid conflict issues. With the new wishlist plugin, you will have a new wishlist page. Or if you wish, you can change the shortcode of the current wishlist page.
The new wishlist is [wcboost_wishlist]
