402 comments found.
Hi, Pre-purchase question. Which donation form plugin is used in the theme? Thanks
Hi..The theme uses the GiveWP donation plugin, which is bundled and styled to work seamlessly with Unity for managing donation forms and campaigns.
Hi, the pt-one-click- demo import is not loading
Sorry for the late reply on weekends. Please check your ticket and provide the necessary information. We will check and solve the issue.
Please respond to our support request
Please check your ticket again — we’ve seen that our support team has already replied to your ticket.
Hi,
Does this Unity Theme support IgnitionDeck Enterprise – https://www.ignitiondeck.com/crowdfunding-pricing/?
If it does – does it also support the parent -> child https://docs.ignitiondeck.com/article/149-parent-and-child-project-hierarchy
Thanks, Sway
Hi.. Currently, the theme does not include the IgnitionDeck Enterprise plugin. We have not tested it with our theme. Thanks.
Hi,n possible to donate without give infos (name,..) ?
Dear mate,
Yes. You can settings disable it.
Thanks.
Pre-buy question, Does this theme support woocommerce, I am planning to sell something through woocommerce.
Unfortunately, this is not an option built into the theme at the moment.
Hi, I need help in changing the main banners of the all the pages. How can I change that. Also I am not able to find this single campaign section
Dear mate,
Pls Go to Customize -> Colors -> Page Title Then change BG Image.
Thanks.
Hi, What about single campaign section
Hi..
Pls click edit page then check the page settings and change Breadcrumb Background: https://prnt.sc/FXXe3Z_mrbvj
Thanks.
Hi, We have raised query on help@wpopal.com and have been chasing everyday but there has been no response.
Please check your email again. We have checked and found that the issues in your email have been resolved.
Hi, I just received an email from your end, let me get that looked into if still any issue will let you know. Thanks
Ok. Thank you for choosing our template.
Hi,
I hope you are well.
We had purchased Unity theme – below are the details but in the zip folder it does not have homepage 2,3,4 section.
Can you get that looked into and send us the complete folder so that we can download.
Thanks
Dear mate,
Pls click import the sample demo and choose home page you want. Or , please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you.
Thanks,
Am I the only one? After updating Unity Core plugin my site is not functioning properly. It was working great at first. It’s now asking to login to donate, but there is no login/registration forms. Additionally, donate buttons on homepage is showing some https://www.blabla.com#give-modal-form-2892 even though that form doesn’t exist. ALSO, button on the menu is set to /donations/just-a-test-campaign/ even though that page doesn’t exit. I set it to https://www.blabla.com/campaigns/. I NEED HELP ASAP. I CREATED A TICKET. TICKET #3231043
Ok. We will check ticket and solve the issues.
Guys, this is urgent. It’s been 3 days.
Hi.. Sorry for the late reply on weekends. We would like to inform you that we have resolved the issue you raised and would kindly request that you verify the resolution on your end. We appreciate your patience and understanding throughout this process. Thanks.
Guys, please address the rest of the questions on the ticket:
1. Where do I change the text that reads “Unsuccessful” on campaign images to “Open?” See image for visual.
2. Lastly, to make donations it’s asking users to login, but there is no registration or login forms.
Please check your ticket again. We have guided you in the ticket.
You guys are awesome! Thanks for the help.
Hi.. Thank you for choosing our template.
Folks, Unity Core plugin once activated is showing critical error on site. It breaks it. Urgent update needed. I deactivated all the plugins and leave Unity Core. Site show critical error only when Unity Core is active. There is not conflicts because I deactivated all plugins.
Dear mate, We are writing to inform you that our team is currently working on updating our plugin and fixing any issues that have arisen. To ensure that your experience is not impacted, we have two options for you to choose from:
1. Wait for the update notification: Our team is working to release the update as soon as possible. The latest you will receive the update notification is 17H today. Once you receive it, please update your plugin to the latest version.
2. Revert to an earlier version: If you need to use the plugin right away, you can revert back to using Elementor version 3.10.2. This version is stable and fully functional. We will notify you once the update is available and you can update your plugin at that time.
We apologize for any inconvenience this may have caused and we are working hard to resolve the issues as soon as possible.
If you have any questions or concerns, please do not hesitate to contact us.
Best regards,
Hi there, I liked the theme. I have few questions however before asking.
1. In the campaign or donation page, instead of direct donation, can you help me by keeping different grocerry options? Please refer to this page to understand my requirement: https://www.donatekart.com/Allahabad-Navnirman-Kusht-Rogi-Ashram/help-durgalal-to-fight-leprosy
2. Do you support RazorPay or any other payment gateway of India?
Thank you.
Hi there, thanks for contacting us.
1. Our theme doesn’t support this idea.
2. You can check payment gateways that the theme and the donation plugin support here: https://givewp.com/addons/category/payment-gateways/
Thanks,
Hi, I love this theme and already gave it a 5-star rating. I need help with something. Since this theme is not using Woocommerce I cannot use an affiliate plugin to allow people to promote campaigns and get a percentage when people donate from their affiliate link. Do you guys have any suggestion how I can have an affiliate program attached to campaigns?
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you.
Thanks,
i installed the theme and imported the demo… but it seems many pages are missing, pls check the header navigation – home, there is only 1 homepage option, but when i checked your demo link there was 4, also the blog details page. Many images are not imported as shown on the live demo u have.
pls provide the full data so that i can edit according to my own images and text
thank you
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you.
Thanks,
I have already created a ticket but haven’t received any reply yet, pls check my ticket id – 3048771
I did not find the child theme when i recently download the file. Please send me child theme. I want to change and make update on elimentor version. And neither the blog page nor any other pages except home page seems working. I cannot see the bacground image in my blog pages or other pages as in demo.
www.nyanopan.org my email: rimalpramod@hotmail.com
regards
Hi, you can use this plugin to create a child theme: https://wordpress.org/plugins/child-theme-configurator/
Thanks,
Hi, the theme is great, i’m using it for my no profit and it’s going well.
In these days i’m getting some issues with the 3rd party included plug ins that don’t allow me to update them (so it gives critical errors on many fronts). Mostly it’s about “deprecated” functions.
How do i fix those? How can i update them (js visual composer and revolution slider)? Ty
Hi there, which plugin are you mentioning?
js visual composer and revolution slider, or at least, that’s what the debugger says
Please contact us via this email support help@wpopal.com, we’ll help you. Thanks,
Unfortunately the support falls short. I already acquired 02 real estate themes at ENVATO and I had no problems. Unfortunately I have no way of evaluating.
Hi there,
Thanks for choosing our theme. If you are facing technical issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
Não adianta! Esse suporte deixa a desejar. Tenho que recorrer a um freelancer, fora da equipe Opal.
The live preview seems to be down, gives the following message:
“Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include. This includes make eliminates the revolution slider libraries, and make it not work.
To fix it you can: 1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true. 2. Find the double jquery.js include and remove it.”
Please check the theme demo here: https://demo2.wpopal.com/unity/
Thanks,
how do i change the give form button “Donate Now” to other text ?
Hi there, thanks for choosing our theme. Please contact our support at https://wpopal.ticksy.com/, they will guide you. Thanks,
Buongiorno ho acquistato questo pacchetto, questo tema non viene aggiornato da un bel po, mi chiedevo se posso aggiornare a wordpress 5.5.X e fare update del page builder elementor dalla 2.9 alla 3.X senza arrecare malfunzionamenti alla struttura del template. PS È previsto un update per il tema?
Hi there, you can update the theme with WordPress 5.5. Before update, please backup your site. And the theme is not compatible with Elementor 3.x, please see this https://www.wpopal.com/elementor-3-0-issues-announcement/. Thanks,
thank you
I can’t preview this theme. I am getting ” Server Redirected You Too Many Times” error. Its a real shame because I wanted to purchase this them badly. Going with something else as I’m short on time.
Hi there, thank you for informing us. The demo is working well. You can check here: https://demo2.wpopal.com/unity/
Hello Sir, I am interested in the Crowdfunding themes based on a share in revenue or Equity, not in donations or rewards?
does this theme compatible with that?
Best Regards
Hi there, thank you for contacting us. Our theme is for donation, not for share in revenue. Thanks,
