1779 comments found.
Hi, a client of mine asks me to work on the site with the bellevue template purchased from the previous web designer which is no longer traceable, I found envato market installed with the Envato API Personal Token but the theme doesn’t update and I can’t contact you because I don’t have the item purchase code. Thank you
Hello! Sorry to see that you ran into an issue. How can I help?
Are you able to make a ticket?
https://themovation.ticksy.com/
Hello. I want to setup tax (VAT) on theme . I dont use woocommerce. How to do this.
Thanks
Hi, there is a tax area under booking / Taxes and fees.
Hi, the last update is not available from Envato Market plugin. Please can you check it? Thanks a lot!
Are you able to create a ticket for us?
https://themovation.ticksy.com/Sorry, I can’t because support for my Envato Market purchase code has expired…
Ah, no worries. You can renew here:
https://1.envato.market/renewI have installed the Chalet demo but would like to use a blog/post format from a different demo. Is it possible to do this? My support is expired, but would renew if needed.
Yes, that should be possible. Yes, please ask our team what can be done. I’m sure that they will help you.
Support system: https://themovation.ticksy.com/
If you have to renew: https://1.envato.market/renew
Booking confismation page brokes when in mobile . please check https://bellevuetheme.com/demo/tinyhome/booking-confirmation/
Thank you. Are you referring to the title?
Hi Team
Hope you are doing great
I am not able to find how I can add my account option in menu? Login, Logout etc etc etc so that people can do login and see their booking and so on
Waiting for your reply
Thanks
VERY URGENT
Also I just updated theme and found that search box I am using inline but on frontend site, it is appearing default. While editing with Elementor it appear ok but on frontend, it appear only default.
There is no cache or anything like this on site.
Any fix please
Hi Team,
I sent you ticket few hours ago.
Kindly check please.
It’s very very very urgent
Thanks! We replied 
Hi Team
Any update please
Since I have updated the theme, forms designs broken.
Kindly update please. I need to answer my client. Hope you understand that I am stuck
Regards & Many Thanks
We are looking into your ticket now.
Hi, I need to edit a page made with your theme. When I click on ‘Bellvue’ on backend I see the 5 submenus, but clicking on ‘theme setup’ there are no settings , only getting started, health and status. Where can I find all the seeings including the place where to insert the tracking code? Thank you
Hello! Thanks for your interest.
Can you please create a support ticket for our team?
https://themovation.ticksy.com/or try authenticating via our contact form on our profile.
https://themeforest.net/user/themovation#contactHello, pre-sale question: after a guest books a room, I need to have an e-mail automatically sent to the guest that includes an access code that is randomly generated (4 to 6 digits), plus have a CSV file of all active access codes and booking dates somewhere on the FTP. I guess this requires custom development, but I’m wondering if you have a feature close to this already implemented. Thanks.
Hello! Thanks.
You can automatically send an email but the autogenerated code is something custom that we can help you with.
A CSV export could also be created for you with customization.
Thank you.
Thanks for your answer. Where can I ask for a quote for these custom features?
Also, is the template already fully translated in French or do I have to manually translate each string? Thanks.
Thank you! Happy to assist. Can you please contact us directly here?
https://themeforest.net/user/themovation#contactAnything that you add to the website will need to be translated, but all areas that are included with WordPress or the Booking system should already be translated for you.
Hi Team
I found it too much complicated.
When I add any accommodation, it don’t appear in search till I don’t add seasons, rates etc etc etc.
Am I doing any mistake? As soon as I add accommodation, it should appear in search and must be available for booking, right?
And I am using it for my hotel, So I should put rooms or Accommodations?
And I don’t want to use woocommerce so how I can have my account page in menu and in working condition? I checked documentation but very complicated
It’s very complicated
Waiting for your reply
Kind regards & Many thanks
As well as I am facing Your theme (Bellevue – Child Theme) contains outdated copies of some WooCommerce template files issue…
I am keep getting this error
Hi Team
Any update please?
And how I can update checkout page design? I want to do it with WooCommerce
Hi Team
I am using php 8.1
It is showing error for Hotel booking plugin
Mainly this start coming when I updated theme
Can you please check it
it’s very urgent
Hello! Thanks for reaching out. I’ll try to reply to your questions here but for the future, please create a ticket for us here:
https://themovation.ticksy.com/1 – With regards to the booking setup, Pplease see: https://themovation.helpscoutdocs.com/category/225-hotel-booking
This will walk you through all the setup instructions.
You’ll need:
- A season
- A rate
- to Generate Accommodations
2 – Rooms vs Accommodations ( would pick Accommodations for you) but please see:
https://help.bellevuetheme.com/article/188-rooms-vs-accommodation3 – You don’t need WooCommerce. Are you using online payments at all? If so, please see:
And look for “Adding online payments”.
4 – The notices from WooCommerce should be fixed soon but they won’t effect the website at all, they are just version numbers. We are rolling out an update this week.
5 – Checkout page, this is through WooCommerce. You can use their templating overrides. What did you want to edit?
6 – Hm, can you share the notices? I don’t see any issues with 8.1
You’ll find faster replies if you use our ticket system.
https://themovation.ticksy.com/Hello. Its possible only use templates parts, like header or footer, without install the theme on my site, that use another theme?
Hello! Yes, we are offering this very soon.
I am unable to get the system to accept the registration code. Purchased in 2002, but didn’t do anything with it until this year. Support is expired, otherwise I would open a ticket.
Thank you. Hm, that could be something with your host. I’m not sure. We have tested registration and it works well for us. Are you able to renew your support so that we can get our developers to look into that for you?
https://1.envato.market/renewGuess I’m not too excited to spend $41 to get it registered.
Hello! Can you please reach out to us here: https://themeforest.net/user/themovation#contact
All of a sudden my theme states that is unregistered. Should I contact envato or could you assist me?
I’ve been using this theme for a couple of years but an update over the last month or two (don’t know exact date!) means that a whole load of admin menu items are missing so no calendars, amenities, accommodations etc. I’ve tried reinstalling the theme v4.1.2 and the hotel booking plugin 4.6.0 but no luck. My accommodation is still there, it’s just I have no way of editing it!
Thank you. Which version did you update from? We can help. Can you please reach out to us directly?
https://themovation.ticksy.com/or
https://themeforest.net/user/themovationI have 5 licenses for this theme and on the recent theme updates wordfence has flagged spammy code mentioning viagra. Please can this be investigated and removed with another update.
Yes, please reach out to us through our author profile.
https://themeforest.net/user/themovationHappy to help
Thanks again for letting us know you had a concern. I asked our developers to investigate, they have released version 4.1.2 which should clean up any issues. That update has been pushed out this morning.
thank you
Can you stay in touch with us via our author profile?
https://themeforest.net/user/themovationI would like to know how it’s going.
Hi, I have a few questions before purchasing:
1) is there an automatic review import feature for AirBnb? 2) is there a live sync between the airbnb calendar? 3) is there live sync of prices between airbnb and this theme
Thank you
Hello!
1) is there an automatic review import feature for AirBnb?
> I’m not sure what you mean by this. The bookings sync with Airbnb. It’s a two way sync.
2) is there a live sync between the airbnb calendar?
> Yes.
3) is there live sync of prices between airbnb and this theme
> Yes. You can have the calendar listed on your website show the bookings from your Airbnb.
Thank you.
Thank you. To clarify questions 1: this is regarding the reviews. Is there an option that automatically takes the reviews from your airbnb listing and imports them directly into the theme/website?
Hi!
1: this is regarding the reviews. Is there an option that automatically takes the reviews from your airbnb listing and imports them directly into the theme/website?
Nothing automatic at this time but we will take this under consideration. Thank you!
Hello, I have a few presale questions. Is the booking calendar 100% translatable? Does the theme works with logo translate? Does the Booking calendar works also without woocommerce attached?
Hello! Thanks for reaching out.
1 – Yes, it’s 100% translatable with Loco Translate
2 – Yes, you can use it with or without WooCommerce.
Let us know if you have any questions. Happy to assist.
I’ve been trying to change the header and have tried with light header, dark header, transparent header and the changes are not taking effect. Please advise
Hi! Happy to help. Can you please create a ticket for us?
https://themovation.ticksy.com/Feel free to contact us via our profile page. Can you please send us a purchase code as well?
https://themeforest.net/user/themovationThere was initially a problem upgrading to v4 and the fonts & colors not carrying over. Activating the Aloha PowerPack did not work either, but despite our support having already ended, the Themovation team immediately attended to the issue and released a hotfix. Thank you for the amazing support.
It’s best to use the following links (writing directly through the author profile worked for me since my active support had expired):
Author Profile: https://themeforest.net/user/themovation
Ticket System: https://themovation.ticksy.com/
Thanks. The issues have been resolved. If you have the latest version of Bellevue and the Aloha PowerPack you should not have any issues.
Bellevue 4.0.1 Aloha PowerPack 4.1.1
Thank you!
Hi, I bought 6 months of support I wrote on the support form but still no response. I have a WP site with your theme installed, but I did the updates and it lost all the fonts and style. Can you please help me?
Thank you. I see your ticket. Please be sure you have the very latest version.
Bellevue 4.0.1 Aloha PowerPack 4.1.1
I’ll chat with you on your ticket
Looking great now
Yes everything looks great!!! Thank you very very much for your help!
Thank you! Happy to help.
Hi there, we are just 1 step away to buy your theme but we would like to clarify a few things. 1) With the theme we get the bundle of motopress booking plugin and addons with ongoing updates? 2) Is there a way to add a reservation from the dashboard? 3) Is seasonable pricing supported? 4) The booking plugin has a 2 way ical sync?
Thanks in advance for your quick reply!
Thank you!
- With the theme we get the bundle of motopress booking plugin and addons with ongoing updates? Yes. Lifetime Updates
- Is there a way to add a reservation from the dashboard? Yes, you have a full admin interface to add bookings in teh dashboard
- Is seasonable pricing supported? Yes
- The booking plugin has a 2 way ical sync? Yes
Let us know if you have any questions.
