1779 comments found.
HI i need to build a web site for my customer and i would like to test this theme. I need to test the booking system, availability form , payment , booking confirmation . For example i checked the availability form and returned that the date format is not compatible. May i check a 100% working demo site? stefano
Thanks for reaching out.
When you say you checked the availability form and the date format is not compatible. Can you explain? Which demo / page were you testing?
We are happy to help make sure that the demo is working.
I do not remember which demo…i inserted 05 may 2023 and i received the wrong date format message. May i see a working booking and payment procedure in the demo? i need to see how all the booking system and calendar work!
Happy to help. Yes, please check out any of these demos. They all have end to end booking examples.
https://bellevuetheme.com/#demosIf you run into any issues, please let us know.
Thank you, i suppose you offer full support to the theme…. as a webmaster i need fast assistance especially for payments procedure for this theme. I suppose there is a full guide explaining all booking procedure and settings
Yes. We have guides and great support.
Our support is very fast as well. 
Is your WordPress theme compatible with latest PHP 8 version (PHP 8.0 ; PHP 8.1 ; PHP 8.2) ? Cordially.
Yes.
How do I disable or change settings from blog post recomandation articles in your theme case “Also Interesting…” ?
Think this is under WP Dash / Bellevue / Global Templates / Single Post
Update to the latest version 4.1.8
Hello, I have Bellevue version 3.5.11 running on my website, The question is can I update to the latest version? Or is there a problem doing it?
I thank you in advance for your kind help. Ana
Yes, you can upgrade. If you run into any issues, please create a ticket for us.
https://themovation.ticksy.com/Serious problem updating the Bellevue theme!!! 
I just updated the Traveler theme to the current latest version, but I had serious problems.
Problem that I could see, for example:
- The texts of the contents have disappeared. - Some sections have disappeared. - It seems that some styles also disappeared. - Some pages give error 404
(If you visit the web, now the web looks good, but because I have restored a copy and there is the old parent theme)
What happened? How is it possible that when updating the Bellevue theme all this happens?
I tried to write a ticket from my account in their support panel, (as you kindly indicated) but I think, since the support period has passed, it won’t let me submit it. But I consider that this problem clearly occurs due to the update of the theme, and that should not happen if I have always worked with the child theme and it is activated.
I hope you will be so kind and decide to help me in this case.
Thank you very much in advance.
Ana
Ana, there should not be any issues updating so it could be a conflict with a plugin.
You can reach us
https://themeforest.net/user/themovation#contactYou can also roll back with your host to get you up and running.
Hello, need to ask something. Is it possible to connect a room to an external booking system like the Hotel Booking theme from themegoods?
Hello! Yes. You can sync bookings so you can avoid double booking.
Let us know if you have any questions.
Sorry i guess i wasn’t understood. I don’t want to use the Motopress booking system. I’ll use an external provider (web hotelier). Is there a custom field where I can enter a booking link instead of using the integrated system like the theme mentioned above?
Yes, you can actually embed the hotelier form. Did you want to do that?
Yes. Embedding the form woud be great. a Simple button would still be ok. Is there something in your documentation that covers the process?
Yes, we can help you through this.
Hi, I would like to buy another licence for my client. I have tried on my demo site how the new demo works but after the import it is not working like it shoudl be. The mobile version is completely useless. Can you fix that so I don’t have to look for another theme? Thank you…
Hello! Thank you. Hmm, what version are you using to test? Can you ensure that you are using the very latest?
https://bellevuetheme.com/changelogDid you see any error messages?
Can you please reach out via our contact form?
https://themeforest.net/user/themovation#contactI sent a message.
Thank you.
I’m not sure what you are referring to but can you please reach out to us directly with any concerns? Then we have a direct link of communication with you.
Use the form to contact us:
https://themeforest.net/user/themovation#contacthi, ive installed this theme and added all the demo data but theres no homepage for this? How do i import an exact demo like the demo you are showing?
Thanks for letting us know! Sorry that you ran into issues. What homepage are you looking for?
i would like the site to look exactly like the hotel 2 demo but mine looks nothing like that right now
Hm, it should be identical. Did you run through the theme setup guide?
https://help.bellevuetheme.com/category/13-installPlease reach out to us on support, we will help you get setup today.
https://themovation.ticksy.com/Hi,
i installed another theme that also uses motopress hotel booking plugin. However, it’s a big issue with the customers login to their accounts, it simply doesn’t work and I don«t know when they will fix this. I’ve visited yoir demos but I couldn’t find if is it possible to have a front-end login/register for returning and new clients, with social login, check accepting preivacy policy and terms of use, syncronized whith the booking plugin’s “account details”. Thanks
Hello and tank you for your interest. Yes, we support all the features for the plugin. If you have any issues, please let us know. We will fully test these features to ensure a smooth setup.
Thanks. But the theme has some login feature such as login with ajax?
I bought the theme. Hope this the one after other two. Anyway, is there a frontend login/register available for clients?
Happy to help. We are online today, please create a ticket so we can walk you through any issues / questions.
https://themovation.ticksy.com/We are pushing an update today actually to tidy up some styling on the frontend login pages.
i cant find the widget for reservation received nor booking canceled
Happy to help. Can you please create a ticket for us?
https://themovation.ticksy.com/I purchased the theme but my booking calendar is not allowing me to book a room. it is showing a line on all dates. can i get a help on this?
Hello! Yes, please see:
https://help.bellevuetheme.com/category/15-bookingi followed the steps mentioned here. still issue is there.
tried installing a new demo as well
Happy to help. Can you please create a ticket for us?
Also Please see: https://themovation.helpscoutdocs.com/category/225-hotel-booking
This will walk you through all the setup instructions.
You’ll need:
- A season
- A rate
- to Generate Accommodations
I added both items still dates are crossed
Sure thing, please create a private ticket and include access to your website. WE can take a look.
The theme won’t work when the server has been updated from php7.4 to 8.0 or 8.1. Is this a common problem? Is there a solution? Going back to 7.4 is the only fix I have found.
Sorry, ignore this, I’ve identified the issue is with a plugin.
Thank you.
Hello, I want to buy a theme for hotel reservations and flights that allows hotel owners to display their products with us. Abdelrahman Belal Mob : 00966530504265
Thank you! You can certainly showcase multiple hotels and accommodations with Bellevue. It supports multiple locations. Is that what you are asking?
Hello. Is Hotel “Booking Checkout Fields” add-on included when you buy the theme?
Yes.
Great. How can I get it? I don’t see it on my WP dashboard.
oh! It’s something we added recently. I’ll make sure it’s added to the dashboard for next release.
Contact us directly for a private link.
https://themeforest.net/user/themovation#contactHello. I have a few question regarding the WP theme and add-on-s.
1. Is it possible to set two deposit types? One for Direct Bank Transfer (30%) and one for Paypal and Stripe (100%)? Is it possible to do that with any other plugin?
2. Is it possible to sent different emails to customers for different accomodation types when they make a reservation?
3. Is it possible for customers to choose reservation dates directly on the Accommodation Availability Calender?
4. Is it possible to synchronize dates with Booking.com? Just to prevent double bookings on the same date?
Hi!
1. Is it possible to set two deposit types? One for Direct Bank Transfer (30%) and one for Paypal and Stripe (100%)? Is it possible to do that with any other plugin?
- As far as I can see there is on deposit setting. You can change the percentages or ask for a flat fee.
2. Is it possible to sent different emails to customers for different accomodation types when they make a reservation?
- I think reserved_rooms_details contains different text for each accommodation. You could try to use that?
3. Is it possible for customers to choose reservation dates directly on the Accommodation Availability Calender?
- Sort of, I think you can select and the dates automatically get put into the Accommodation Request Widget if you have below.
4. Is it possible to synchronize dates with Booking.com? Just to prevent double bookings on the same date?
- Yes.
Hello.
1. So the problem is there are only general settings. You can choose just one deposit amount for all the method of payments. Or can you set deposit amount for every method of payment separately?
2. Ok.
3. Hmm…this doesn’t work. Are you sure?
4. Automatically?
1 . You can set the deposit settings for all the methods of payment. I don’t see a way to separate them for each payment method.
You can always use the Payment Request add on that is included and send a payment request once a booking is made. That way you can control what is requested for a deposit.
2. Thanks.
3. Yes, a new update for the Booking System is rolling out this week
4. Yes.
1. I don’t think I explained well. I would like to charge the full amount (100 %) if customers pays with Credit Card (via Stripe) or Paypal.
But only 30 % if the customer chooses to pay via Direct Bank Transfer.
2. Thank you.
3. Great. Thank you.
4. Great. Thank you. Will have to update it.
Thank you. There was a big update that was just sent for many options to do with Direct Bank Transfer. Please update the Hotel Booking Plugin
Hi, i want to disable transparent menu on mobile and want to only show in desktop ,kindly guide me how to do that here is the link https://bit.ly/3olvplk . you can check on mobile view its not properly showing thanks
Happy to help. Please create a ticket for our support team.
https://themovation.ticksy.com/Hi, My support is expired and dont want to renew for now please fix this small bug/ or give me some custom CSS thanks
It actually looks like you have some custom css to make the mobile menu transparent. The stock header does not include transparent mobile menu.
Can you please reach out to us directly?
https://themeforest.net/user/themovation#contactTry something like this:
button.navbar-toggle.collapsed {
display: none;
}
hi, I just want to hide the transparent menu only on mobile, not the desktop please check this link https://bit.ly/3olvplk on mobile and open the menu you will understand. I have also reached out through the above contact link but have not received a reply yet
kindly open this link https://bit.ly/40r5zcS on mobile i just want the same menu setting only on moblie view ,actually after upgraded the theme it shows transparent menu item on mobile so please send me the css or reply thanks
Thanks! Hmm, I don’t know why that won’t work. When I resize I don’t see the mobile menu, but on desktop I see the navigation.
button.navbar-toggle.collapsed {
display: none;
}
Master Slider Pro is missing in new version, can you please add it because old one is not working with the new theme version, thank you
Thanks. We will push a new version out this week
after update after 4 sticky is gone and is no longer displayed, can you tell me how i can add it again, i can’t find a way.
https://share.febko.de/repository/codecanyon/15-04-_2023_13-56-55.jpg
Hi! Sorry to see that you ran into an issue. Are you using WPML or a translation plugin?
Are you able to create a ticket?
https://themovation.ticksy.com/Many thanks for the tip, since my support has expired, I can’t create a ticket. I was able to solve it (without knowing why) by rebuilding the page. If it happens again, I will book support for 6 months and come back to the ticket. Then I would also like to know why this happened, so far it works as it should. Thanks very much
Thank you. Hmm, very sorry to see that something strange happening there. I’m not sure what that is. I haven’t seen this before.
Please let us know if you run into any issues.
If you do renew, please use this link:
https://1.envato.market/renewDid that work out?
Hello good morning.
Quick question before buying.
Is it possible to see the reports generated by the hotel manager? (Most booked room), (Most booked week), Income earned by date range, Sales Report, Booking Reports…
Is it possible to add single-use coupons? or use x number of uses?
Is it possible to run a full demo and later import a single page from another demo without affecting the configuration of the previously added/modified demo?
Thanks!
Hello! Thanks for your interest.
- Yes, you have access to a nice dashboard for viewing booking data inside the admin. You can also export bookings via CSV and view details in your favourite spreadsheet software.
- Yes, you have access to coupons. Yes, to the number of uses.
- Yes, you can use the template importer to pull a single page.
Let us know if you have any questions. https://bellevuetheme.com/
Hello thanks for the reply.
Just a few more questions.
In some of your demos when I press “Check availability” it appears this msg : ” Request does not pass security verification. Please refresh the page and try one more time.”
Is there any reason? or is it a Bug?
Also… The mobile app… is just for “Add and manage booking” or have anything more features? Thanks. Regards.
Thank you for letting us know.
- I’ll take a look at the security message. This is probably a caching thing. Not a bug.
Can you show me what ones are showing this message?
With teh app, you can:- - Add bookings
- - View information about bookings and customers
- - Work with individual bookings
- - View payment and transaction information
- - Find the needed bookings quickly using filt
I hope that helps.
Thanks for the reply…
Well, i dont search every demo but where i find this issue is in:
https://bellevuetheme.com/demo/hotelclassic/accommodation/studio-suite/ https://bellevuetheme.com/demo/cabin/accommodation/room-with-sidebar-booking/ https://bellevuetheme.com/demo/chalet/And maybe… will be more than that…
in the Mobile app it can export some information like reservations, payments, etc…?
Thanks for letting us know. It was a caching issue. All fixed now
I have purchased this theme, installed as documentation, but the page does not contain booking form, as it was in the demo. It is showing contact form on the home page slide rather than showing booking form. Does it mean wrong advertaisement?
Hello! Thank you. You need to setup your booking rules. Everyone will have different seasons and rates.
Please see:
https://help.bellevuetheme.com/category/15-booking
