26935 comments found.
Hi, How to display services in a flex block in the sidedar ?? This theme is all complicated !!!
Hi,
What are these services exactly? If they are a custom post type or perhaps a taxonomy, blocks can be set to display them. The name of the CPT can be entered in the provided field, and also the IDs of the taxonomies, for example https://prnt.sc/hnW5cn_35KVM This is general information however, it depends on what you want to do. I suggest either creating a new topic in the support forum or sending us an email at contact@tagdiv.com and provide a few more details about it. We will help.
Regards, Simion C.
Services are those from East Cost Demo. How can I display all services from a category in a Big Grid Flex 1 ? This bolck is only limited to display 1 post ??
Big grid flex 1 can display up to 5 posts, please check like this https://prnt.sc/HkbQd_E7JeYD As an example, if you want to display posts from a term belonging to the services taxonomy, first the post type has to be entered in the field like so https://prnt.sc/tuoqF6g6e5pF Then you can filter by the term you want, for example “Cafe” is a service https://prnt.sc/Stdga40qg7aC so it’s ID can be entered like so https://prnt.sc/MTcauIsqfbrE The grid will display posts from the respective service. You can enter multiple IDs there. Please try it. And please if possible let’s discuss further via forum or by email. Let us know.
Regards, Simion C.
As I want the services in the sidebar, i’d like 5 services one below the other ? Not possible with a block ? How can I access the forum ?
Hi,
That is possible with blocks. You can use the block setting to choose how many modules are displayed per row, so for example if you want them one below the other https://prnt.sc/RkRSPw9tEz36
About the forum, I see you have created an account. I can provide the details via email. We can also continue by email. Let me know.
Regards, Simion C.
Bespoke Web Development & Design Services… Please make the theme as light weight as possible with no ads etc. A robust basic theme was what 90% of the people bought newspaper for. But unfortunately it is now being way too much bloated. Even the very basic theme does not load quick anymore, and yes… not everyone want the additional website designs that are extremely complex to setup and work upon.
Thanks.
Hi,
We will be releasing a new update today most likely. It will include an option for disabling the advertisements. Not long after this one, there will be another update. We have to add new features in the theme regularly, so the theme remains competitive. We add features that are requested by many users, and also features that we know will be helpful. But we do also have optimization in mind, improvements where possible, fixing issues, etc. We will try our best.
Regards, Simion C.
Hi there, have a q, on the pc the theme looks well just like demo. Only when looking site on mobile, its so diffrent and hard to change. Can you help me out?
Hi,
Maybe you activated the mobile theme, which looks like this https://forum.tagdiv.com/mobile-theme-introduction/ This plugin is optional, and it is not activated by default. If you want to use the responsive eversion for the website, please deactivate the mobile theme plugin. Let us know at any time if you have more questions https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
why are you guys messing up my business with adverts that cant be removed
For days I havent been able to sleep trying to keep the site running and with your forced adverts I cant do anything
I PAYED FOR IT AND I CANT USE IT WITHOUT STUPID INTERFENING ADVERTS AT BOT THE BACKEND
YOU DEMANDED MY LOGIN ONLY TO INJECT MY SITE WITH VIRUS THAT MADE IT EVEN WORSE, JUST TO KEEP SHOWING YOUR ADVERTS
Hi,
We are sorry you had to resort to threatening and this kind of bad language. Some of your replies have been reported as they contain unacceptable threats and swearing. We have been discussing by email in a civilized manner so far. We are trying to help you with the problems you are having with the theme on your website. The adverts can be disabled starting with the next theme update, as I mentioned in the email. They are simple images however, I am sorry they caused such great problems for you personally. We can continue by email if you wish.
Regards, Simion C.
Its quite easy to report and flag my presumed threatening comment but your team have consistently practiced unwholesome business practices. I will be taking legal action against your organization for the mental breakdown and near suicide that I have experienced as a result of injury and lost of potential customers for a theme that I bought and was supposed to work without undue interference. I am quite sure you are one of those selling buyers information on GENESIS MARKETPLACE
Hi,
We are very sorry to hear that the advertisements we added in the backend caused so many problems for you personally, and for your business. As I mentioned before, the update which we will release today will include an option to disable the ads. Then you can simply use the option and disable them permanently. We only added them to make it easier for interested theme users to reach us. They are very helpful for many of our users, and if we could display them just for them, we would. I’m not sure what you mean by selling information, we don’t do that. We hope you feel better, health is the most important thing.
Regards, Simion C.
Its not just about the advertisement on the backend, its not possible to edit any single line of Home page template, social media links and many other features doesn’t save even after clicking save several times. I had to delete your advertisement picture for it not to show on the website front end, but still cant add any other advertisement on that spot (very deliberate act on your part) it kept on showing spot_img and on the Home page banner advert that I succeeded in adding test banner, the link doesn’t save.
Please make sure that you are adding the ads correctly, using the ad box element https://forum.tagdiv.com/ads-adsense-overview/ The ad boxes can either be set to display ads from the theme panel ad spots, or the ads can be set in them directly. Double check the ad codes and how you are setting them in the ad boxes. There is no problem with the ad boxes in the theme at this time, so they should work properly on your website as well.
Regards, Simion C.
Hi there,
Your plugin Tagdiv Cloud Library didnt compatible with WPML, cause if i click Category menu i got Notice: Undefined index: tdb_templates in /home/12345/public_html/wp-content/plugins/td-cloud-library/includes/tdb_functions.php on line 525
But if i click homepage or the other page notice dissapear also disable wpml plugin
can you help me to fix it
thanks lo
Hi,
I’m not sure how I can recreate or see the problem. Please send us an email at contact@tagdiv.com and mention a few more details about it. Once it is clear, we will check on our end as well. If there is an issue, it will be fixed. Please let us know.
Regards, Simion C.
I am asking you very much. You speed up the refund process. For two days I have been writing and asking for the same sentence over and over again
Hi,
The refund is approved.
Regards, Simion C.
tagDiv 본사는 어디에 있습니까 문의 시 시간의 차이 계산이 필요할 것 같습니다.
Hi,
We are located in Romania https://themeforest.net/user/tagdiv Please let us know if you have more questions.
Regards, Simion C.
Hi , good day to you.
Please I will love to use your theme for a client work which is to design a platform where people (visitors) can easy download his art pictures .
Is this possible, as the website will focused on easy download of pictures probably with no or little description as the post content.
Hi,
Thank you for your interest in our theme. The post content can be created with the wordpress editors. An easier method to provide the option to download files is using this element from Gutenberg https://prnt.sc/BJ3fWqMuRCn1 Or maybe using a plugin such as this one https://wordpress.org/plugins/easy-media-download/ It depends on how it should be exactly. If for example there will be many images, then perhaps it would be best to find more automatic methods for downloading them. There should be plugins for this as well, like gallery plugins.
Regards, Simion C.
Okay , thanks. I have went through the 2 methods you suggest but from my previous comment you will have noticed that there will be a lot of pictures to download as the blog will only be focused on pictures .
So is there any suggested plugin that I can use to automate the processing?
Hi,
In that case a method to add a download function per image won’t be the best choice. I’ve searched some more. So far the only solutions I find are either gallery plugins with addons for providing the option to downloads the images (paid plugins), so you can create galleries with the plugin, then display them in the posts via shortcode usually. Some gallery examples that I found which can do it https://enviragallery.com/addons/downloads-addon/ and https://supsystic.com/documentation/how-to-allow-users-to-download-gallery-images/ Another solution would be a custom solution, maybe also through a gallery or maybe by adding a custom download option for images inserted directly in the post content. If this can be done, then the images that are added in the post content will automaticity have download options. This will require developer work, which we provide as well. Let me know.
Regards, Simion C.
Okay , thanks. I have checked the two plugins provided by you and I think I will go for the “envira gallery” but I’m still confused as I will love to host the files (pictures) on external source like Drive, Dropbox etc but will it still works perfectly with all the features of the envira gallery like watermark and the force download button?
You know hosting the pictures on these external storage space will helps in fast loading of my website, since I will be having a lot of pictures soon as time goes on.
So maybe something like this https://enviragallery.com/docs/using-envira-with-an-image-cloud-service/ Please note that I have not tested this plugin or this method myself. These are just suggestions. While they should work, I can’t say for sure. If you would like to test, you could purchase the theme and do so. We will help as much as we can. In case there are problems that cannot be solved, we can provide a refund.
Regards, Simion C.
Hi, I’ve created a page with gutenberg editor. Your builder don’t detect any text block. What’s the method to create text with this theme ??? Which block can I use to paste text in ?
Hi,
Please create pages with the composer if possible. The composer is a way more capable page builder than Gutenberg. There are text elements as well. You can use the search function in the composer to find them easier, for example https://prnt.sc/EYmTuSUON2VH Use the column text element, it is usually the best suited for this. Please let us know at any time if you have questions, we will help https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
The problem with your editor is I can’t paste a text from word in your text block…i loose any format of my text : bold, Italie…. Your text editor is soo poor
Hi,
Normally if the text is pasted in visual mode, it should retain its formatting, for example https://prnt.sc/Cxnm3VSGzvmf Could we take a look at this issue? Please send us an email at contact@tagtdiv.com and provide an example, so we can check more. Let us know.
Regards, Simion C.
For 4 days I have been trying to edit The home page template to no avail, its time for me to look for another theme from another publisher.
Hi,
We will try to sort this out, there must be a problem on the website if the theme is not functioning correctly. We will check as soon as you can provide access to the website. Please let’s continue by email.
Regards, Simion C.
Hi,
On mobile, my logo is displayed above another demo logo, do you know how I can remove this demo logo? https://cdn.shopify.com/s/files/1/0263/6270/8027/files/Sans-titre-4.jpg?v=1680545057Thanks
Hi,
That looks like the default logo of the demo. Please switch to the mobile header in the composer like so https://prnt.sc/KFhhbOsbQQRK then click on the mobile logo and make sure the default demo text logo is removed https://prnt.sc/EXbriefjS-oX Or if you want us to take a look, you can send us an email at contact@tagdiv.com and provide admin login for the website. We will gladly help.
Regards, Simion C.
Issue fixed, I wouldn’t be able to find this by myself, I learned something!
Thank you a lot !
How did you think that putting your ads will be helpful for your users? Developers buy your themes and use it for their clients. If at all direct consumes itself buy your theme, they already knew about you and can certainly reach you for design help if needed. There is no need for dumb ads.
For all those who are annoyed by the dumb banner “Bespoke Web Development & Design Services” that indirectly impacts your livelihood, I used “Hide Admin Notices” plugin to hide all notices and it is gone.
https://www.youtube.com/watch?v=StQ6MmFPfYEHi,
The advertisements are actually very helpful for some users. If we could display them just for those theme users, then we would do so. We will be revising the ads, meaning how they are displayed and where, and we will add an option to disable them as well. There will be a new theme update the day after tomorrow if all goes well during testing. We are very sorry for the inconvenience/issues caused by the ads.
Regards, Simion C.
Hi, Is it possible to display all services/locations in a block on a page for the demo newspaper_eastcoast_check_pro ? Thanks
Hi,
That can be done regardless of what demo is installed. The blocks can display posts from custom post types and from the taxonomies you want. You can enter the name of the post type, and then the IDs of the taxonomies you want the block to display posts from. For example https://prnt.sc/KwWl-4sHCdMo So it should be possible to display what you want. In case there is a problem, please send us an email at contact@tagdiv.com and we will check.
Regards, Simion C.
Hello all, is there a way for us to pull resources together a sue tagdiv for unwholesome business practices, I raised this issues sometime ago, it seems that they are using our platform for forced display of the theme that we bought with our money. This practice is really worrisome, you cant change or edit anything on the Home page because there was a code that prevents you from doing so, I have been trying for two days on a row to solve these issue before Monday but all to no avail. I cant change the font colors on the home page, cant change any of the label on the front page either and its making it impossible for google to approve my adsense account on the website. I just received an email from google that my website has malicious code inserted and that they cant approve my account.
Hi,
I’m sure that this must be a misunderstanding. Please send us an email at contact@tagdiv.com and explain the problems you are having with the theme on the website. We will take a look and help and explain what is happening. You can always contact us when you have questions or when there are issues, so we can check as well. Let us know.
Regards, Simion C.
I have tried all variations that you guys wanted me to try and its still the same issue. I am really tired. First, once there is an update it messes with all your settings, and now none of the theme Home template is editable.
Hi,
I have replied via email, please check as well and let me know.
Regards, Simion C.
I have “Users must be registered and logged in to comment” set on my WP site. I’ve also disabled the “Sign In / Join” (login) modal as I don’t want to use it in general. When this is the case, under “LEAVE A REPLY” underneath a given post, when a visitor clicks on “Log in to leave a comment”, this login modal pops-up again. This also happens when none of the Prebuilt Websites is installed. If I’m not missing anything, this seems weird when there is an option to not use this login pop-up modal at all. Please advise if there is a way to get rid of the login pop-up entirely.
Hi,
The login modal will still be used when attempting to log in from the comments section. If you don’t want to display this modal, we will try to provide a solution. Please send us an email at contact@tagdiv.com and provide a link to the website. Let us know.
Regards, Simion C.
Thanks. I hope this would be available as an option in future versions.
Hello here, I have been awake since yesterday trying to use different demo, edit different demo and wondering why none of my edits are showing up. Right now am using the pulse pro template and I cant change the colour neither can I change the category name. I will change it but it wont show up after saving and closing tagdiv composer.
Hi,
Could be a caching issue perhaps, or a different kind of problem. We will take a look at it, please send us an email at contact@tagdiv.com and there provide a link to the website and admin login. Also please mention some examples of the issues. Let us know.
Regards, Simion C.
Please See my request for a refund. I have been waiting for your reply for 24 hours. After all, the client expects an answer from me
Hi,
Sorry for the delay, I have replied via email. Please let us know and we will investigate the problem as soon as possible.
Regards, Simion C.
Dear friend, tagDiv Composer is not working. Everything that I have made, changed, transformed is destroyed. please. this problem will always haunt me. so please consider my refund offer. Let our cooperation with you end
Hello. How can I make modules of a block height fixed; like 200px? I have been looking through all the documentation but there is no option for customizing module height.
Hi,
Height settings are available for the rows and for the columns, but for modules there is no setting. You could use a bit of CSS, or perhaps the result you are looking for can be achieved in other ways. I suggest to send us an email at contact@tagdiv.com and there please mention a few more details about it, we will try to help. Let us know.
Regards, Simion C.
Which tables plugin or to show bet results could you recommend that is compatible with this theme? Review my website theme is this compatible for my website or not Tech Solution
Hi,
Most plugins work fine with the theme. You could try a few plugins for tables, for example https://helpiewp.com/wordpress-table/ In case there are problems with the one you would like to use, we can take a look and try to help. Please let me know if you have more questions.
Regards, Simion C.
Product titile and photo is not showing. Because it covered by header.
Hi,
We will take a look. Please send us an email at contact@tagdiv.com and provide a link to the website where we can see the issue you mention. Let us know.
Regards, Simion C.
