Hello, @xiangcong,

The error message you are seeing indicates that you do not have the necessary permissions to edit the product attribute.

You should check your user role and make sure that it has the appropriate permissions to edit products and their attributes.

If you are an administrator, you may need to adjust the settings for your user role or the permissions associated with the product attribute. You may also need to check if there are any plugins or third-party tools that are affecting the permissions.

If you are not an administrator, you will need to contact an administrator or someone who has the appropriate permissions to make the necessary changes.

In any case, it is important to ensure that you have the correct permissions to make changes to the product attributes you need to edit.

Please read this article as well: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-sorry-you-are-not-allowed-to-access-this-page-error-in-wordpress/

Regards, P-THEMES.

Hello, @badd,

By editing the SVG code in the Porto Ultimate Content Box you will be able to change the icon, and for changing the URL of the Learn More link and heading and content, you have to edit the Porto Heading element, just under that SVG code, please refer to this screenshot: https://postimg.cc/0Kgg5TXd and change it as per your requirements.

Regards, P-THEMES.

Hi Porto,

Yes TY I found the pop up content in the html text editor. The text editor under classic needs an update so that you can format the html text. Is there a way to format the html with vc_ and porto_ tags. It is a serious time waste having to format all 300 lines of code to find a phone number lol.

Thanks for the speedy response. You are the best.

Hello, @badd,

If you are using the WP Bakery page builder demo on your site, then please try to go to WP-Dashboard >> WP Bakery >> Role Manager and set the Post Type as “Custom” and check Yes the page, It will allow the WP Bakery editor on your pages and you will be able to easily edit those sections with element as I described above in my provided screenshot.

Regards, P-THEMES.

Hello, @bnvlvdev,

Please go to Appearance >> Install Plugins and Install and Activate the “YITH WooCommerce Compare” plugin from there, and then you will able to use the compare functionality on your site.

And if you are facing the issue with that plugin then please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site and help you out.

Regards, P-THEMES.

Thank you for reply. I already activated it but I don’t see that an option in my shop. And I don’t see compare option in your demos as well.

Hello, @bnvlvdev,

Ok, Could you please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site and help you out?

Regards, P-THEMES.

Hello, @dragosemi,

You can change the color from Porto >> Theme Options >> Menu >> Menu Styling as per your requirements, If you are unable to see the changes on frontend, that should be because of the cache, please try to clear the cache of your site and browser and check back again, Alternatively, Please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site and help you out.

Regards, P-THEMES.

Hello, @marianogi,

Please use the Porto Post Grid element on your site page and set the settings accordingly:

Content Source: Posts
Post Type: Products
Product Status: All
Terms: (set the ID of the product tag you want to show the products)

Please refer to this screenshot: https://postimg.cc/f3qPTvqV

Regards, P-THEMES.

Hello, @WESTTOWN,

Please read and follow the instructions provided by our member in this topic: https://www.portotheme.com/forums/topic/remove-newsletter-popup/

Regards, P-THEMES.

Hello, @yuda2006jp,

First of all, thanks for showing your interest in Porto WordPress

1. One single license is for the one single live URL only, this is Envato policy and with all the themes on the ThemeForest, you may wish to confirm from them as well.

2. The elementor plugin that came with the theme package is not the premium plugin, it’s the basic one if you want to use the premium plugin you have to purchase it separately, this is also Envato policy.

3. Our theme is based on 3-page builders, Elementor, WP Bakery, and Gutenberg, you can use any one of them on your site at the same time.

4. No need to purchase anything extra to modify the theme.

5. If you want similar functionality you may look for any third party plugin for this, a the default WooCommerce does not provide such functionality.

Regards, P-THEMES.

Hello, @Joaquim_,

You can use the Custom HTML code for columns in Text Block and set the columns content as per your requirements, you can refer to w3schools here: https://www.w3schools.com/howto/howto_css_two_columns.asp

Regards, P-THEMES.

Hi Porto,

thanks,

Hello, @Joaquim_,

Have you used the Custom CSS code too? If no then please use it as well and if Yes then please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site and help you out.

Regards, P-THEMES.

Hello, @yuda2006jp,

First of all, thanks for showing your interest in Porto WordPress

Yes absolutely, Porto WordPress supports variations in Product and Shop page as well.

Regards, P-THEMES.

Hello, @zekikaynak,

The plugins listed below, should be Installed before importing that Demo 40.

Porto Functionality
WooCommerce
page builder (WP Bakery, Elementor)
Contact Form
MultiVendor plugin (WCFM or Dokan)
Regenerate Thumbnail

Regards, P-THEMES.

I am so sorry mate I know my support time over but why your demo import never works like it should be. I have import via standart method I didn’t get any error message completed successfully.. But when I open website I saw issues. Than uninstalled and use alternative method again completed successfully again issues.Here is the some issues from my first 30 second looking.

I’m sure that if I dig a little deeper, I will meet with much more. I need to give 40$ more only because of this. Is this my support request or is the software not working as it should?

I love this theme so much but these are so sad.

Hello, @zekikaynak,

Please reset your WordPress completely and then contact us via our support system with your site WP Admin Login details so that we will check and Import the demo for you on your site and help you out.

Regards, P-THEMES.

Hello, @marianogi,

You have to translate it into the theme, porto functionality and woocommerce plugin language files, here are the screenshots: https://postimg.cc/YLCXHp4J & https://postimg.cc/MMP711TF

Regards, P-THEMES.

Thank you! I didn’t realize it was on woocommerce plugin, although I pasted that code here, sorry!

Hello, @marianogi,

No problem, I am always here to help you, Thanks for contacting us. Have a nice weekend.

Regards, P-THEMES.

Hello, @baspax1989,

This is not our theme but the Elementor Pro latest version issue, In elementor pro new version(3.12.0), it removes the default woocommerce cookie parameter: https://postimg.cc/SndJf20P So this issue can be notified to the Elementor Pro support, they will fix it in their plugin.

And for the temporary fix, you can use the below given code to your Child Theme functions.php file.

// fix elementor 3.12.0 mini cart compatibility issue. They will fix soon, then this code should be removed.
add_action(
    'init',
    function() {
        if ( ! is_admin() && defined( 'ELEMENTOR_PRO_VERSION' ) && 'yes' !== get_option( 'elementor_' . ElementorPro\Modules\Woocommerce\Module::OPTION_NAME_USE_MINI_CART, 'no' ) ) {
            remove_filter( 'woocommerce_add_to_cart_fragments', array( ElementorPro\Modules\Woocommerce\Module::instance(), 'e_cart_count_fragments' ) );
        }
    }
);

Regards, P-THEMES.

It works thank you!

You’re Most Welcome!!

Hello, @marianogi,

Sorry for the inconveniance but we always solved your issues via your tickets and this time too, our support expert replied to your support ticket, so please check back to your support ticket reply now and then reply to it accordingly and please do not ask here for the support tickets, as you will always get the reply to your support ticket as always.

Regards, P-THEMES.

Hello, @WESTTOWN,

In order to address your issue, please go to Products and edit them as bulk: https://postimg.cc/9r180KCs and set comments as Allow and then update it, please refer to this screenshot: https://postimg.cc/mzNqwDWg finally check back to your site after clearing the browser cache.

Regards, P-THEMES.

I did everything as described but I don’t have an evaluation form where the customer can rate it

Hello, @WESTTOWN,

OK, then please try to disable all the third-party plugins on your site except Theme Required/Recommended plugins, and check back your site after clearing the browser cache, might be any additional/extra third party plugins conflicting on your site and creating that issue. If this will resolve your issue then again you have to activate all the third party plugins one by one and check which one is creating the issue on your site, and try to reach out to the Plugin Author for further help on this.

And if the issue will still persists then please remain all the third party plugins deactivated on your site and provide me the permission to debug your site which includes deactivating all the third party plugins and on site Customziation as well. we also request you to please share the site WP Admin URL and Credentials with us as well for further investigating the issue on your site via our support system.

Note: Please take the complete backup of your site before following the above steps as that might affect your site.

Regards, P-THEMES.

Hello, @johnniek2,

Then please try the second and third one, alternatively, please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site and help you out.

Regards, P-THEMES.

I did, my support expired, as I didnt have any needs, but please show me how I can as thats the main issue Iam trying to decide to buy a new license. I have sent a ticket.

Hello, @johnniek2,

Ok Great!!, Now please be patience, once the support ticket will be resolved, you will get the reply to your support ticket accordingly.

Regards, P-THEMES.

Hello, @Zyxel,

This is your site SSL certificate issue https://postimg.cc/KRfzxD3q , please read and follow the instructions written in our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/faq/site-distort-because-of-mixed-content-ssl-certificate-issue/

Regards, P-THEMES.

That fixed it immediately, thank you for the quick support!

You’re Most Welcome!!

Hello, @sdjewels,

The issue you are facing is because of the Lazy Load images, In our theme we have the option under Porto >> Speed Optimization Wizard >> Performance and make sure to uncheck the “Image LazyLoad” from there.

And I can see your site complete CSS is coming from the cache CDN and NitroPack, If you are using Nitropack as plugin on your site, then please flush its cache or deactivate the plugin and recheck your site after clearing the browser cache.

OR

Contact your hosting provider and ask to flush all sorts of cache from your site and deactivate them including the CDN as well and check back your site after clearing the browser cache.

Regards, P-THEMES.

Hello, @sdjewels,

Could you please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site and help you out.

Regards, P-THEMES.

Hello, @BeoHosting,

Unfortunately, it’s not possible because the Parent Menu item also has a link to the page, so if you click on it, it will take you to the particular linked page, that is why we used those arrows in our design, and you have to click on that arrow to open the submenu in mobile version, this is the default functionality and this is how it works.

Changes you want require extra Customization.

Here is an example code snippet that you can try under Porto >> Theme Options >> Skin >> Custom JS:

jQuery(document).ready(function($) {
  // Open submenu when clicking on menu item text
  $('.menu-item-has-children > a').on('click', function(e) {
    e.preventDefault();
    $(this).siblings('.sub-menu').slideToggle();
  });

  // Close submenu when clicking outside of the menu
  $(document).on('click', function(e) {
    if (!$(e.target).closest('.menu-item-has-children').length) {
      $('.sub-menu').slideUp();
    }
  });
});

Note that this code assumes that your menu items with submenus have the menu-item-has-children class. If your site uses a different class or structure for menus, you may need to adjust the code accordingly.

Regards, P-THEMES.

Hello, @sdjewels,

I have reset your purchase code, now you can use the same purchase code for the activation of your theme.

Regards, P-THEMES.