23187 comments found.
Hello. My product pages are broken. As I sent in the picture. How can I fix this?
https://www.witramedikal.com.tr/urun/witra-2-motorlu-ekonomik-hasta-yatagi/Hello, @umituz,
I have just tested your provided URL and it is working perfectly fine for me, here is the screenshot: https://postimg.cc/5HzMTD24 it seems to be the cache issue at your end, please try to clear the cache of your site and check back again.
OR
If you are using the Skeleton Mode, then please try to disable it from Porto >> Theme Options >> General and check back again.
Regards, P-THEMES.
Hello. How can I translate the text “Load More” into Turkish?
Hello, @umituz,
You can use the Loco translate plugin and translate the text into the Theme and WooCommerce plugin language files, Please read and follow the instructions written in the thread here: https://www.portotheme.com/forums/topic/is-there-turkish-language-support/#post-731
Regards, P-THEMES.
Thanks..
You’re Most Welcome!! 
Hi Porto,
Just to let you know about a possible error. Single image widget you cannot use custom sizing. 100×100 results in an image not showing, just the image title. Version: 6.8.4
Image only shows with thumbnail, medium and large options.
Thanks Badd.
Hello, @badd,
Could you please explain your issue more clearly, if possible with some screenshots or with a small video clip for my better understanding, so that we will check it for you and help you out accordingly?
Regards, P-THEMES.
Hello, @badd,
I have just tested that element at my end on my test site and it is working perfectly fine for me, here is the screenshot: https://postimg.cc/5HzMTD24 please make sure that you are using the very latest version of the Theme and WP Bakery plugin, OR try to regenerate the image thumbnails and check back again.
Regards, P-THEMES.
hi, sir. I have a questions, that if i have a woocommerce shop for T-shirt with customer upload picture, Do the woocommerce have this function , if not and what element should I use, thanks a lot
Hello, @cmtendency,
Sorry for the inconvenience but by default WooCommerce does not have that functionality, so you have to try with any third-party plugin which better meets your requirements, but at your own risk.
To enable this feature in your WooCommerce shop, you can use a plugin called “WooCommerce Product Add-Ons” or “WooCommerce Product Add-Ons Ultimate”. These plugins allow you to create custom fields for your products, including fields for customers to upload their own images.
Regards, P-THEMES.
Hello,
Please help.
I am using the demo of Digital Agency 2, WPbakery (localhost). I would like to use my header and page layouts, but even if I create my own header, it still displays as transparent.
I have made sure to remove the banner html block too.
Also the sticky header is not showing my custom header, but just a simply header with black background.
The header on the homepage looks correct, but not on all pages. I have made sure to set the “condition” too to Pages and save.
Transparent heading which I don’t want https://monosnap.com/file/PfuPCs1Krnor0dUBl07ZIHjq56K44y Homepage Header is displaying correctly which I want for all the pages too https://monosnap.com/file/AaAgZiff2ypXbn0i15NTteVp5OkSBzI hope I’ve managed to explained it right.
Thank you in advance.
Hello again,
I have managed to figure it out. Just cannot figure out how I can display the normal header also as a sticky header. The sticky header is not displaying the social icons, get a quote button and the left side’s phone nr or email.
Thank you.
Hello, @naarwebz,
Sound’s Good!! that you have figured it out by yourself, you are the best
And for the sticky header issue, Could you please let us know which header type are you using on your site?
Pre Built
Header Builder under Customizer
Header Builder under Template BuilderBasically, the sticky header also known as the sticky menu as well, and the row which contain the menu in it always become sticky, so you have to try to place your content in the row which has the main menu if you want it to become sticky.
Regards, P-THEMES.
Hello,
Thank you.
Your tip was very helpful and managed to achieve what I wanted.
Thanks again.
Take care.
Hello, @naarwebz,
You’re welcome! I’m glad to hear that my tip was helpful and that you were able to achieve what you wanted. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. Best of luck!
Regards, P-THEMES.
i want to know everything about this theme from the author, can anyone tell me?
Hello, @mohammednahianc,
You can read all the features of our theme on our main site here: https://www.portotheme.com/wordpress/porto_landing/
You can read the theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/
If you have any specific question/issue, you can ask here…
Regards, P-THEMES.
on the swatch product label part. is it possible to make the product selector boxes bigger or change font color or size?
Hello, @americansignletters,
You have to do it using the Custom CSS code, Please share the screenshot of those swatches and also the live URL of the page having it, so that I will check and prepare/provide you the Custom CSS for it.
Regards, P-THEMES.
Question: Is it possible to switch off the Google Fonts or do I have to code this manually?
Hello, @normaldenker,
First of all, thanks for showing your interest in Porto WordPress
Yes our theme have the options to turn OFF the Google Fonts found under Porto >> Speed Optimization Wizard >> Other Minify and under Theme Options >> Typography which you can enable/disable as per your requirements.
Regards, P-THEMES.
Hi, when I edit one of my product attributes, it gives an error: You need a higher level of permission. Sorry, you are not allowed to edit this item.
Hello, @xiangcong,
The error message you are seeing indicates that you do not have the necessary permissions to edit the product attribute.
You should check your user role and make sure that it has the appropriate permissions to edit products and their attributes.
If you are an administrator, you may need to adjust the settings for your user role or the permissions associated with the product attribute. You may also need to check if there are any plugins or third-party tools that are affecting the permissions.
If you are not an administrator, you will need to contact an administrator or someone who has the appropriate permissions to make the necessary changes.
In any case, it is important to ensure that you have the correct permissions to make changes to the product attributes you need to edit.
Please read this article as well: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-sorry-you-are-not-allowed-to-access-this-page-error-in-wordpress/
Regards, P-THEMES.
Hey Porto,
I am playing with the Law Firm theme and the porto ultimate content box for services. in the “Content Box Link” URL: #home_projects_content. How can I edit to pop up content box information. change svg icon etc.
Thanks Badd
Hello, @badd,
By editing the SVG code in the Porto Ultimate Content Box you will be able to change the icon, and for changing the URL of the Learn More link and heading and content, you have to edit the Porto Heading element, just under that SVG code, please refer to this screenshot: https://postimg.cc/0Kgg5TXd and change it as per your requirements.
Regards, P-THEMES.
Hi Porto,
Yes TY I found the pop up content in the html text editor. The text editor under classic needs an update so that you can format the html text. Is there a way to format the html with vc_ and porto_ tags. It is a serious time waste having to format all 300 lines of code to find a phone number lol.
Thanks for the speedy response. You are the best.
Hello, @badd,
If you are using the WP Bakery page builder demo on your site, then please try to go to WP-Dashboard >> WP Bakery >> Role Manager and set the Post Type as “Custom” and check Yes the page, It will allow the WP Bakery editor on your pages and you will be able to easily edit those sections with element as I described above in my provided screenshot.
Regards, P-THEMES.
Hello. Does Porto Shop supports product comparison. I see plugin YITH WooCommerce Compare but there is shown message that “This option isn’t available for Porto!”. If not, when it will be available and can you suggest alternate plugin because it is very important for me. Thanks in advance.
Hello, @bnvlvdev,
Please go to Appearance >> Install Plugins and Install and Activate the “YITH WooCommerce Compare” plugin from there, and then you will able to use the compare functionality on your site.
And if you are facing the issue with that plugin then please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site and help you out.
Regards, P-THEMES.
Thank you for reply. I already activated it but I don’t see that an option in my shop. And I don’t see compare option in your demos as well.
Hello, @bnvlvdev,
Ok, Could you please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site and help you out?
Regards, P-THEMES.
Hi! How can I change the main and the secondary color? I made the changes in the theme settings, but nothing changes. Thank you!
Hello, @dragosemi,
You can change the color from Porto >> Theme Options >> Menu >> Menu Styling as per your requirements, If you are unable to see the changes on frontend, that should be because of the cache, please try to clear the cache of your site and browser and check back again, Alternatively, Please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site and help you out.
Regards, P-THEMES.
Hi!, Is there any way lo list products by tag? You have by ID,SKU, Category… but I can’t find something that basic and irreplaceable as listing products by tags.
Hello, @marianogi,
Please use the Porto Post Grid element on your site page and set the settings accordingly:
Content Source: Posts
Post Type: Products
Product Status: All
Terms: (set the ID of the product tag you want to show the products)Please refer to this screenshot: https://postimg.cc/f3qPTvqV
Regards, P-THEMES.
Hello I’m desperate I can’t get the popup from the newsletter deactivated on the start page
Hello, @WESTTOWN,
Please read and follow the instructions provided by our member in this topic: https://www.portotheme.com/forums/topic/remove-newsletter-popup/
Regards, P-THEMES.
Hello ,
Thank you for your reply. Can I build multiple websites or just for one site? Is elementor coming with license? what is theme built by? Elementor? what tool you suggest to buy?
do you need coding for similar function of the link? https://medicsmobility.ca/tilt-wheelchair-monthly-rental-1.html
Hello, @yuda2006jp,
First of all, thanks for showing your interest in Porto WordPress
1. One single license is for the one single live URL only, this is Envato policy and with all the themes on the ThemeForest, you may wish to confirm from them as well.
2. The elementor plugin that came with the theme package is not the premium plugin, it’s the basic one if you want to use the premium plugin you have to purchase it separately, this is also Envato policy.
3. Our theme is based on 3-page builders, Elementor, WP Bakery, and Gutenberg, you can use any one of them on your site at the same time.
4. No need to purchase anything extra to modify the theme.
5. If you want similar functionality you may look for any third party plugin for this, a the default WooCommerce does not provide such functionality.
Regards, P-THEMES.
Hi Porto,
Is possible to add 2 columns here in a block text ? I don’t know if maybe adding some code, but I couldn’t. Or if there is any option in Porto.
https://candleart.es/columns.JPGthanks,
2 columns for text I mean
Hello, @Joaquim_,
You can use the Custom HTML code for columns in Text Block and set the columns content as per your requirements, you can refer to w3schools here: https://www.w3schools.com/howto/howto_css_two_columns.asp
Regards, P-THEMES.
Hi Porto,
I tried but I don’t know why is showing as a row not as a column. I placed the column code : ( https://www.candleart.es/columnas1.JPGthanks,
Hello, @Joaquim_,
Have you used the Custom CSS code too? If no then please use it as well and if Yes then please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site and help you out.
Regards, P-THEMES.
I want to buy the theme just want to confirm is this support variations in product page?
Hello, @yuda2006jp,
First of all, thanks for showing your interest in Porto WordPress
Yes absolutely, Porto WordPress supports variations in Product and Shop page as well.
Regards, P-THEMES.
I want to use Shop Demo 40 (Grocery 2) can you say me please which plugins should be installed before import this demo..
Hello, @zekikaynak,
The plugins listed below, should be Installed before importing that Demo 40.
Porto Functionality
WooCommerce
page builder (WP Bakery, Elementor)
Contact Form
MultiVendor plugin (WCFM or Dokan)
Regenerate ThumbnailRegards, P-THEMES.
I am so sorry mate I know my support time over but why your demo import never works like it should be. I have import via standart method I didn’t get any error message completed successfully.. But when I open website I saw issues. Than uninstalled and use alternative method again completed successfully again issues.Here is the some issues from my first 30 second looking.
https://imgur.com/0aot6pF https://imgur.com/ZzGVXbU https://imgur.com/v3V4ug3 https://imgur.com/6sSiMK5I’m sure that if I dig a little deeper, I will meet with much more. I need to give 40$ more only because of this. Is this my support request or is the software not working as it should?
I love this theme so much but these are so sad.Hello, @zekikaynak,
Please reset your WordPress completely and then contact us via our support system with your site WP Admin Login details so that we will check and Import the demo for you on your site and help you out.
Regards, P-THEMES.
Hi, in the single product page I can’t translate SKU. I think it is because your code is:
esc_html_e( 'SKU:', 'woocommerce' );
when it should be:
esc_html_e( 'SKU', 'woocommerce' );
Hello, @marianogi,
You have to translate it into the theme, porto functionality and woocommerce plugin language files, here are the screenshots: https://postimg.cc/YLCXHp4J & https://postimg.cc/MMP711TF
Regards, P-THEMES.
Thank you! I didn’t realize it was on woocommerce plugin, although I pasted that code here, sorry!
Hello, @marianogi,
No problem, I am always here to help you, Thanks for contacting us. Have a nice weekend.
Regards, P-THEMES.
Hi! Suddenly my side cart function doesn’t work as you can see in screenshot stuck on loading. https://prnt.sc/w5fLh_hAk58w can you help me to fix that please? Im running the latest version of theme. website: lecocoon.gr
Hello, @baspax1989,
This is not our theme but the Elementor Pro latest version issue, In elementor pro new version(3.12.0), it removes the default woocommerce cookie parameter: https://postimg.cc/SndJf20P So this issue can be notified to the Elementor Pro support, they will fix it in their plugin.
And for the temporary fix, you can use the below given code to your Child Theme functions.php file.
// fix elementor 3.12.0 mini cart compatibility issue. They will fix soon, then this code should be removed.
add_action(
'init',
function() {
if ( ! is_admin() && defined( 'ELEMENTOR_PRO_VERSION' ) && 'yes' !== get_option( 'elementor_' . ElementorPro\Modules\Woocommerce\Module::OPTION_NAME_USE_MINI_CART, 'no' ) ) {
remove_filter( 'woocommerce_add_to_cart_fragments', array( ElementorPro\Modules\Woocommerce\Module::instance(), 'e_cart_count_fragments' ) );
}
}
);
Regards, P-THEMES.
It works thank you!
You’re Most Welcome!!
