1431 comments found.
1. I can’t find where to increase the font size. 2. Where I configure the caption so that I can give credit to the source as seen in this example where they give credit to Photo: Shutterstock? http://preview.themeforest.net/item/zox-news-professional-wordpress-news-magazine-theme/full_screen_preview/20381541?_ga=2.178545572.1608900387.1680982122-1904795424.1654106483&_gac=1.51921371.1681235945.CjwKCAjwitShBhA6EiwAq3RqA11NiHI7f2LArOcjnc7MJbXB1kG-vn5clPpxJQKoD0doBFZze6bxahoCiQQQAvD_BwE 3. All post views are displayed very small in rows in mobile view, how can I make them display large, so that they appear one below the other? 4. The Arial font style I set does not apply to scroll post headlines. How can i fix it?
Hi aliexmtnez,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
That’s how it was done since Tuesday and they still haven’t responded
Hi aliexmtnez,
As I mentioned in your review, I apologize for the delayed response, but I will respond to your ticket ASAP and I hope you are able to change your review once everything is resolved.
We have already decided not to continue with the theme due to the problems it presents and the lack of advice. It is incomprehensible that you have time to debate in this forum and not review the legitimate claims. We will demand a refund from Themeforest.
Ok, so one more time.
PHP 7.4 was deprecated, so I’ve tried to switch to 8.0 but I’ve received the same error as other user (I’ve check other comments) This error is displaing on front of page, in article, in red color, but no additional info about error. Could you check it and fix this error? It is in social-button plugin /wp-content/plugins/mvp-social-buttons/mvp-social-buttons.php on line 27
No additional info only long red link instead of Pinterest button on front.
Back to php 7.4 with no error.
Hi sbudzik,
Thanks for verifying. If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
PHP 7.4 was deprecated, so I’ve tried to switch to 8.0 but I’ve received the same error as other user (I’ve check other comments) This error is displaing on front of page, in article, in red color, but no additional info about error. Could you check it and fix this error? It is in social-button plugin /wp-content/plugins/mvp-social-buttons/mvp-social-buttons.php on line 27
No additional info only long red link instead of Pinterest button on front.
Back to php 7.4 with no error.
Hi typ,
It is not showing that you have purchased the theme. Please login with the username you purchased the theme with and post a comment here so I can confirm your purchase. Thanks!
Ok, done
Hi MVP Themes. I want to add responsive ads to my article page before the article title As shown in this picture: https://ibb.co/kqBCQz8
Hi sawcom,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Please don’t tell me to make a support ticket. I just want to know why I can’t change the widget in a post from the left side to the right? None of the article templates are working after cache clearing. It’s just stuck at the left side and even after changing the article template nothing changes. The title also doesn’t show upon scrolling in an article in the top right bar, just the navigation logo in the middle.
Hi DaltonMcGheeStudios,
If I start answering support questions here, everyone will start asking questions here, and it wouldn’t be fair, nor organized, to answer support questions here. It is for this reason that I direct support questions to the Support Center. I hope you understand and I appreciate your cooperation.
Yeah, I know. 
I made one for you. I’d appreciate your help. I’m about to just give up and use a different theme. I’ve always had some level of difficulty with this theme and I prevail but this is a new issue I’ve never faced before. Usually, I just change the default post template and it changes the look of an article and the widget will move, but literally nothing is changing. :/
Hi, Where are the header settings ? I can’t find them. I’d like to change the header background color. The question is often asked but there’s no answer here. Why don’t do a video for instance ?
Hi davidsyl,
Hi, if you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks! https://mvpthemes.zendesk.com
hi, i loved the homepage look of zox news and purchased it, after installing it is looking very ugly and cheap. please help me by making my site look as your demo.
Request #16752 this is the ticket i raised at mvp support
Hi Surya7t,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
I only need my site to look exactly as the demo, nothing else.
I raised ticket where I was told to go through documentation,
I already went through the documentation for installation, but the end result is very bad, the site is looking cheap and bad
Hi Surya7t,
This ticket also mentioned if you still need help after reviewing the documentation, to provide your login credentials and I would look into it for you.
But thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
I have already shared login credentials in the ticket itself so that I don’t have to reply again and again for these things to save our time.
Please make my site look just like the demo, thanks
still got no solution.
after installation, the menu on home page are looking bad and overflowing.
I have been using this template on the web portal that I maintain for a long time. I am quite satisfied with its appearance, but I was not happy with some minor technical details regarding SEO optimization.
The web portal is Grenef.
I have made some modifications to the modules and plugins, semantically arranged the <article><header>, etc. tags, added h2 links to the posts and performed page speed optimization. This template is not as demanding as some similar news templates. I have set caching at the nginx server level.
I received a mobile score of 89/91 and a desktop score of 100 for Accessibility, Best Practices, and SEO on Pagespeed Insights. On GTmetrix, I received an A grade with a Performance score of 95% and a Structure score of 94%.
Great to see, damirbtc!
If you have a second, I would greatly appreciate it if you could rate the theme (preferably with 5 stars, since anything less than that will lower the overall rating 
) via the Downloads section of your Themeforest.net profile page. Thanks! http://themeforest.net/downloads
Hi, i am messing around your theme (from envato elements) and am considering to buy it but have some presale questions.
1) I noticed i cannot add any content when using your templates. For example when i am trying to add some youtube videos on the homepage, i cannot (through page editor). This is the normal behaviour? This is how every page that is set to your preset page templates will work?
2) When i set some news as featured, they do not appear in the newsfeed (in homepage). Can i change this behaviour(i want them to be shown in both places)?
Thanks in advance!
Hi owltech,
1) While you can add Youtube videos to your posts, you will still need to use a Featured Image or the post since that is what will be displayed on the homepage and around the site. The actual video will not be displayed on the homepage.
2) This is likely an issue with whatever tag you are using for the Featured Posts area. It sounds like the tag you have set for the post is not the same as the one set for the Featured Posts area. This is something I could look into after you purchase the theme.
Hello,
The theme is really nice, but too rigid to do basic things. Example:
1) I was not able to set blog posts listing at home page without featured categories;
2) How can I set fullscreen home layout when I’m not using the widget area?
3) How can I disable the label “Related topics” and the button “click to comment”.
Free themes used to be more flexible.
Hi porteiroweb,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hello, I have updated to version 3.15.0, and the share icons are not showing. I attach the capture: https://prnt.sc/jFTI5A5OflnG
Hi pokkus,
It’s likely because you have not updated the MVP Social Buttons plugin that comes with the theme.
But if you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Please reply Request #17148 (Support Center)
hola! me apareció este mensaje “Está disponible una nueva versión de Theia Post Slider. Renew your license now to access version 2.7.5 security & feature updates, and support.” Ayuda
Hi cbarcenas,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
these theme does not seem to be maintaining or updating the bundled plugins. I have updated the theme a website I am working on to the latest version, but the wpbakery plugin is still very very out of date and casuing loads of errors. Same with the zox plugin.
Hi CommanderObvious,
The theme does not come with WPBakery.
Also, it is not showing that you have purchased the theme. Please login with the username you purchased the theme with and post a comment here so I can confirm your purchase. Thanks!
ok sorry, I assume dit did, since every other theme on here is bundled with it.
and I am already logged in with the user I purchased the theme with.
any chance you can reply to my ticket “[MVP Themes] Re: zox press error”, as I have various other issues being caused by the zox plugin.
Hi CommanderObvious,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks
Hello guys here is my request number 16699 I still didn’t get any help I’m struggling to edit this theme I can’t see where to add a video link. I copy the link and passed to the video embed is not working. and you guys respond are very slow.
Hi lat2gprod,
I responded to every open ticket in the past 12 hours, including yours. I typically answer within 24 hours, so if you are expecting anything quicker than that, unfortunately, I am simply not able to answer each of my customers’ tickets immediately. I appreciate your patience and will respond to your ticket in the order it was received. Thanks!
all that you saying should be just the respond I need witch is help. try to do a better costumer service is better thane bla bla. a lot people complain and that’s not good for your business. if I read the comment before I won’t purchased the theme. I’m not happy.
In the entries I see a column where you can only change the title. They are tickets from 6 years ago and they told me that this cannot be changed. I really want my money back. It seems to me a very bad theme. I feel cheated.
Hi paulalejandro,
I’m not entirely sure what columns you’re referring to or what ticket you’re referring to, but if you have a question or issue with the theme, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hello, Do you guys have any videos that show step-by-step instructions on how to fix the themes?
Hi lat2gprod,
Please make sure you have carefully read through the documentation (located in the /documentation folder of the original zip file you downloaded from Themeforest), which will guide you through the setup process and explain the features of the theme. If you have any specific questions after reading through the documentation, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
that’s crazy if I knew that this them doesn’t have video instruction i will not purchase it. I would not recommend this theme to anyone is very difficult and complicate.
Hi lat2gprod,
As I mentioned previously, if you still need to help, please submit a ticket at the Support Center and I will help you through any questions you may have that you would’ve needed a video for.
Hello,
The auto load post function of this theme is no longer registered in Google Analytics. On the other hand, the possibility of increasing page views with Theia Post Slider has also stopped working with Analytics. Well in Universal as in the new GA4.
Is there any way to fix this so that the theme is still useful for this functionality?
Greetings,
For example, this wordpress theme’s auto load post & teaser posts generates page views on GA Universal and new GA4: https://foxiz.themeruby.com/default/ The functions look like the same of Zox News, but this page views doesn’t registered on GA.
Hi iamaudience,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Dear, it does not work for me to load a new post because it tells me:
Theia Post Slider Dismiss Hmm… Your license has expired. You can still continue using all the Premium features, but you’ll need to renew your license to continue getting updates and support.
Hi dwvisual,
It is not showing that you have purchased the theme. Please login with the username you purchased the theme with and post a comment here so I can confirm your purchase. Thanks!
Hello, a presales question: I want to buy a theme from MVP Themes but I could not find the details about differences between the Zox News, Zox Press and Flex Mag. Can you give some information about the differences / ( & feature list comparison) between these themes? Thanks.
Hi ozgurunlu,
The main differences are design, but ZoxPress easily has the most features and customization options.
Hi please answer ticket ID 16616. Thanks!
Hi mrfab78,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
Hi your support does not support at all this is outrageous!!
Hi mrfab78,
I last answered your ticket on Friday, and I don’t typically answer questions on weekends. But you provided the wrong purchase code, which is why I asked for your correct one.
I appreciate your patience and will answer your ticket in the order it was received during normal business hours.
Patience… It’s been 6 days we raised the issue and few issues not fixed. You call this support???!
I replied with all you wanted and still you didn’t do anything. You said you reply within 24 hours yet it’s over that and it’s not a weekend!
We want featured post to show most recent entries and not from years ago.
On homepage featured post, It shows posts from 5, 6 years ago. We want this to stop as it’s bad for blog or news type of website.
Please do better, lot’s of people complaining about your support. We all like your theme that’s why we bought it but YOUR SUPPORT IS NOT OKAY AT ALL!!
Hi mrfab78,
I have responded to your ticket. If you have any other questions or issues, please include them in your ticket.
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