Discussion on Zox News - Professional WordPress News & Magazine Theme

Discussion on Zox News - Professional WordPress News & Magazine Theme

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1431 comments found.

I know my support has expy, however how can I make tables scrollable or like this

https://ejesgist.ng/week-1-pool-result-2023-sat-july-8-aussie-pool-results-wk-1/

Hi ejesgist,

Unfortunately, that is not a feature of the theme, and while I do typically perform minor customizations for free, you would need to pay extra for more extensive custom help.

in widgets area there are showing very old posts, i’m uploading new posts but thease post not appear in top any solution..?

Hi animeshdm54,

It is not showing that you have purchased the theme. Please login with the username you purchased the theme with and post a comment here so I can confirm your purchase. Thanks!

if i purchase then can you solve the problem …?

Hi animeshdm54,

Posts that already appear in the Featured area will not be duplicated in the widgets below.

Hi, I have a problem with the post auto-load and I opened a support ticket and was told to read the documentation again which wasn’t the help I desired. I have since replied but didn’t get any response yet.

Hi ayex2012,

Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!

This theme have frontend News Posting System also?

Hi irabackup116,

Unfortunately, that is not a feature of the theme, so you will need to find a plugin to implement that feature.

Hello,

We would like to purchase this theme. I noticed your comment mentioning that updates would be provided in the near future, but I couldn’t find any estimated timeframe. Do you have an estimate for when the update will be available, such as a date or month?

Hi sina13,

Unfortunately, I don’t have an exact time frame, but I would like to have it updated by the end of the month.

Hi team, I have send you a support request its been more than a week still i am not getting any response. Name – Saranraj Gunasekaran. Please check & help me on this, my problem is latest article is not showing on homepage widget, it takes more than 2 days to show the article.

Hi AmmuAmrith,

1) It hasn’t been a week since I responded.

2) It is not showing that you have purchased the theme. Please login with the username you purchased the theme with and post a comment here so I can confirm your purchase. Thanks!

Hey team, I have already provided you with the purchase code. What else do you need? My client purchased the theme and provided the purchase code, which I believe should be sufficient. Secondly, you mentioned that you usually reply within 24 hours, but the last reply I received from you was on June 9th, and there has been no response since then. Are you experiencing any difficulties in replying? We have paid for support and we expect timely responses. Unfortunately, you are not meeting our expectations in terms of response time. I have used many themes with different support teams, and you are one of the few that is causing delays without any apparent reason. Firstly, the theme itself has several issues and is not functioning properly. I have also installed 6 or 7 plugins, including the theme’s recommended plugin. So, I’m wondering if the problem lies on your end or mine?

These are the two request, 16950, 16956 . Provided you the purhcase code that is i think more enough.

I was about to purchase this theme but when I checked the last update it was 7 Months ago. It’s far too long.

Hi carsaleph,

While that is understandable, I can tell you that the theme currently works just fine and as advertised. But I will also be updating the theme very soon.

Hello… wondering if this theme is compatible with PHP 8.1?

Hi bentspud,

It should be compatible, but if you have any issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!

Will you provide C Pannel & plugins?

Hi surbhibhawsar9,

cPanel is something your hosting company would handle. And I’m not sure what plugins you are referring to, but the theme does come with several plugins, as mentioned on the main theme page.

Can we expect anonther update to the theme and plugins, or has the further development of this theme been abandoned?

Hi C-Y-B-E-R,

Yes, the theme will definitely be updated in the near future.

Great… I have two licenses and there is nothing around as good as this theme!

Thanks so much for the continued business and kind words!

Hi there…

Are you aware of any plugins that have been tested with the theme to enable the offloading of images to an S3 Amazon Bucket to minimise the use of host resources?

Hi C-Y-B-E-R,

Unfortunately, I am not familiar with any such plugins.

I will let you know if I find one that works, I have narrowed a few down and will test them over the next few days.

Great theme! I was really lucky to find out. I leave you, if you are interested, my project: https://comohacerlotodo.com/. Thank you all!

Hi alexelia,

Great to hear!

If you have a second, I would greatly appreciate it if you could rate the theme (preferably with 5 stars, since anything less than that will lower the overall rating ;) ) via the Downloads section of your Themeforest.net profile page. Thanks! http://themeforest.net/downloads

issu with widget page, its broke, so i cant change anything on the homepage :

The “mvp_home_feat1_widget” block was affected by errors and may not function properly. Check the developer tools for more details.

The “mvp_home_feat2_widget” block was affected by errors and may not function properly. Check the developer tools for more details.

The “mvp_home_feat2_widget” block was affected by errors and may not function properly. Check the developer tools for more details.

Hi michelbonard,

If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!

Hello, I am brand new with the Zox News theme. I contact you because despite the changes I make on my home page, there are no visible changes. I would like a site like: https://intrld.com . What should I do to make my homepage look the same please? Here is my website: https://2paclegacy.fr

Hello, yes I did it yesterday on the support.

Hi florianc11,

Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!

After latest theme update, category page showing featured image twice

Hi Endtimenews,

This is likely a caching issue, but if you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!

After updating theme showing error “Notice: Undefined index: slug in /home/public_html/wp-includes/class-wp-theme-json.php on line 1628

Hi Endtimenews,

If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!

About 6 months ago, BashKOsman left a comment here stating that:

- After latest update, viewing all posts from a specific author shows no featured image on every fifth post (shows just the title and excerpt).

This still appears to be happening, do you plan on releasing an official fix for it?

Additionally, could you add a toggle feature to disable the large image on every fifth post, as this was just dropped on us with a recent update, and many of us would love an option to disable this. It’s aggressive, even more so on mobile.

Hi sujpatel,

If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!

My support has expired, so there’s no reason for me to submit a ticket only for you to tell me that I no longer get support. I’m just letting you know publicly since it was brought to your attention over 6 months ago and yet it still seems to be an ongoing issue.

As for the large image “feature”, as someone who’s been using this theme for years and years now, I was surprised that you would introduce a feature like this without warning or any way to disable this for those of us who want to keep things running as they were.

Hi sujpatel,

I do plan on including a toggle for that option in a future update. And the above issue will be addressed as well.

Hi, I need to upgrade an old Wordpress theme to a new one (lots of news posts in categories are made in plain html text with the Featurered Image for the thumbnail and header image), is your theme supporting this?

Also will php 8 work correctly with the theme (last update is from 2022).

Thanks!

Hi lupker,

The theme does use the Featured Image feature. And I am not aware of any conflicts with PHP 8, so if any arise, I will certainly address them in an update.

It seems that the auto-load post function in your theme is no longer being registered in Google Analytics. Additionally, Theia Post Slider’s ability to increase page views with Analytics has also stopped working in both Universal Analytics and the new GA4. More details

Is there any solution to fix this issue so that the theme can still provide this functionality?

Best regards

Hi benetworth1,

It is not showing that you have purchased the theme. Please login with the username you purchased the theme with and post a comment here so I can confirm your purchase. Thanks!

AMP is not working with the theme plugin this is weird because its not compatible, this is a very big issu

yes i hope you will find a solution on this very big AMP issu

Ok this theme is Absolutly not AMP !

Hi michelbonard,

The demo is showing as AMP compatible. I believe the last thing I asked from you at the Support Center was to switch to a different theme to see if you still had the same issue. If you have responded to the ticket, I will get back to your shortly. But please do not spread falsehoods about the theme just because you’re having a specific issue with your site that may not even have anything to do with the theme.

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