Hi, theme looks great but i need help with some details. I can’t get lighbox gallery to work on home page, and I have some problems with slider, it wont go trough images automaticly. Can you provide support, i did create a ticket

Good theme !

I would like to buy your theme, but I have 4 questions before:

1- Does the synchronization with AirBnB, Booking, etc. is done automatically and in both directions? For example, if a client makes a reservation on AirBnB, will the date no longer be available on my site? And conversely, if a customer makes a reservation on my site, will the date no longer be available on AirBnB and other OTAs? If so, is this synchronization done automatically or do you have to click a button to refresh the iCal?

2- How do notification emails work? Can we create a series of emails based on specific conditions (before arrival, after payment, etc.)

3- Can customers make a cancellation request on the site? And can it be accepted and refunded automatically?

4- Can we put videos in the presentation gallery of a room? And is it possible to integrate 3D tours?

Thank you in advance and good day!

Greetings, First of all, excellent theme. I’m having an issue with the mobile header though. Using header 3 for my website. Logo shows perfectly fine on desktop and on responsive chrome when i’m testing sizes. It doesn’t show on iphone mobile though. Is there something i could do to fix? Website is https://demo1.artepefki.gr/

When I click on the “Check Availability” button on a single room, it doesn’t redirect me to the booking checkout page, it just reloads the single page. Kindly assist it is urgent. Thank you

Before purchasing this theme, I would like to know that, dose your theme offer e-signed agreement via email before booking confirm?

when choosing to use woocommerce for reservations, are reservations no longer being recorded in the reservations dashboard of the template?

Hello, uxper. How are you guys?

I have some pre-sales questions. I have looked at the description of your plugin, but I’m not sure if it fits to our scenario here. Could you help me, please? These are very specific to our situation, so don’t worry if your plugin doesn’t cover everything.

Situation: I have a project that receives people only when we have events. It is a project that has 3 hostels of different sizes and features. There are different kinds of events and, therefore, the price to visit and to sleep here are different according to each event. If someone wants to sleep here, they cannot sleep on varied dates. They will pay the price of the total event and enjoy all the perks of the event.

For example: There are 2 events in a given month. 1. The first event costs $100 to visit and $350 to sleep the 3 days of the event. 2. The second event costs $70 to visit and $600 to sleep the 7 days of the event.

We would like to know if it is possibile to do the following with your plugin:

1. Rent entire hostel, room or only beds: we have family and group options to rent not only the bed, but the entire room or the entire hostel for the event. Each with its own prices.

Something like this: - Category: Hostel ($1500) - Sub-category: Rooms ($1000) —- Items: Beds ($350)

The person can rent just a bed for the duration of the event, they can rent the room for their family for the duration of the event or they can rent the entire hostel for their group for the duration of the event. They can always checkout early if they wish, but they can’t purchase fewer days than the event’s duration unless the event allow it.

For example: In an event of 10 days, you can stay 10 or 5 sequential days. There would be two options when deciding to rent the bed/room/hostel. Something like this: - Category: Hostel (10 days – $1500; 5 days – $900) - Sub-category: Rooms (10 days – $1000; 5 days – $600) —- Items: Beds (10 days – $350; 5 days – $250)

2. Sell participation tickets for those who will be here to visit. Somebody can buy the pass for only one day (whichever day they wish to participate). Possible to buy multiple passes (for example, I can only visit the place on monday, wednesday and friday).

3. Option to add items they consume here (like books, soda, etc). Point of sale, for example. Items tied to the person’s expense history.

4. Possibility to only allow purchase of fixed dates of the event like in a plan option. For example, if the event is for 3 days, somebody can’t rent a room for only 1 day. They can only buy the full plan of 3 days for X price. There can be multiple plans like standard and VIP. All options for the 3 days, but with greater or fewer perks.

5. Allow people to manage their bookings and payments.

I understand these are very specific and the plugin may not cover every aspect. If you could just inform me what can e done, I’d be very grateful. Thank you ahead of time for your time and work.

Hello, where can i find the “Send me a message” form so i can change it ? Also where does it send the emails ?

one more thing, i installed loco, but i can’t translate “bathroom”, “beds, “room details” etc…. i tried the theme, and your 2 plugins. Where can i change those texts ?

Hi, is it possible to translate the texts on the calendar? (Su|MoTu|We|Th|Fr|Sa) they are not visible through the strings on wpml and changing the texts from theme option and switching the language on backend always and only use the last entry for all languages. thanks

Hi. I am interested to buy but I want to ask first if when you will have an hourly room booking feature? So that we can accommodate people who wants to stay to our room for like 3 hours or 6 hours or 12.

Hello 1. Can you pay for reservations with WOOCOMMERCE?

2. Which reservation plugin do you use? you can get a demo or a video to see how the backend is

Greetings, pre-sale question. Is it possible to use an external booking service with your theme? Need the page just for presentation, each rooms book now button should be linked to a custom URL.

Hi i want to use this for hot tub rental but need to include a delivery fee based on distance is this possible ? https://wordpress.org/plugins/distance-based-shipping-calculator/#:~:text=In%20your%20WordPress%20dashboard%2C%20go,link%20to%20activate%20the%20plugin.

Hello, it would be very important for me to block the day before check-in and the day after check-out. As far as I can see, there is no automatic option to set blocking days before and after the check-in and check-out period. I sent an email requesting clarification on how to proceed, but I believe they have not had the opportunity to check it yet. I appreciate your help with this configuration. Regards.

Hi, i have repurchased liscene so that i could extend support, but when i enter the purchase code, it just says a ticket is already open with that purchase code, and when i got to the old tickets it just justs tickets expired purchase further support. Which i have already done.

Hi there. Is there a way to share the demo website without showing the right side widgets? The ones that say “demos” and “buy now”

Hi support, Can the woo-commerce words like cart to booking, product to room and also the checkout page to book without any payment gateway just email exchanges

Good morning! I have been using your child theme for some time now, and I have always had some issues with the Elementor PRO headers and theme widgets. Currently, the sticky menu mode is not working, and I noticed that there have been many updates for Elementor, Elementor PRO, and the theme. Can I safely update to the latest version? Also, my PHP version is 8.1.18. Is that compatible with the updates?

Could you kindly assist me with this? Your feedback is very important to us.

Thank you!

Hello,

For some reason, whenever i make a change on the website, i have to clear the browser cache to view the change. Otherwise i still see the previous version.

Can you fix this?

Thank you