I have installed the theme and activate it, when all plugins are activated, it redirects me to the this url and refresh the page consistently https://howow-studio.com/wp-admin/undefined What is the issue behind this? Also I have submitted the ticket but no response yet.

Hi, I would like to know if there are any possibilities to open an image in lightbox by clicking on a button?

Phlox Shop plugin has been disabled automatically due to following reason:

Phlox Core Elements plugin is required in order to use this plugin. Please install and activate the plugin. How to upgrade

I want to change my registered domain.

As they said long before me, is too SLOW! I am thinking of asking for refund. I can’t understand how is possible, you have so many sales and you haven’t done anything to fix this. I have made the settings as you suggest and the improvement is very small. It is clean without almost any extras and plugins.

Is it possible to import portfolio demos after our theme has already been configured?

Hello there,

I have already sent three messages to your technical support team, but have only received one response with a procedure that did not work. This was two days ago. I was asked for my license number, which I promptly sent in response to the request. However, it is not possible that I have ever used this theme before, and when I did use it, it was on a test domain that no longer exists after a month. Therefore, the license does not work.

I urgently need to install the theme that I purchased, but I am unable to do so at this time. As a business owner, I believe that faster responses are necessary, as every minute that passes is a loss. Therefore, I kindly request that my license be renewed so that I can use it.

Thank you very much and I look forward to your response.

Hi,

I my copy of Phlox Pro is attached to a domain that doesn’t exist anymore, I need to attach it to another domain. Please can you help with this?

Hi I would just like to know how do I solve this problem if there is a solution in the settings I would like the product photos below the main one can be seen to slider or all in a horizontal row this is what I get with the current settings I am attaching a picture to better explain the problem : https://www.awesomescreenshot.com/image/39050296?key=0cfd5c1624219c4c980c4e5e2e348038

3 days and counting for you to get back to me with my tickets.. Anyone there??

hi, i’m unable to update my phlox theme: “Download failed. A valid URL was not provided.”

Hello, I am writing to you from Turkey. First of all, I’m mad at myself for noticing this great theme late. I have a question before purchasing. I want to use it on more than one domain, but I didn’t see an extended license. How can I do that? Thank you. Greetings from turkey.

Dear averta,

I hope this letter finds you well. My name is Merab and I am reaching out to you on behalf of Gridgum Marketplace. As a fellow Themeforest affiliate, we understand the importance of driving traffic and sales to your templates. That’s why we wanted to extend an offer to you to showcase your templates on our marketplace. For just $25 yearly per template, we can insert them in our marketplace as an affiliate link. This means that when a customer clicks “buy now” on your template, they will be redirected to your Themeforest page to complete the purchase. Not only is this a great way to increase exposure for your templates, but it can also help with SEO as backlinks to your Themeforest page can improve your search engine rankings. At Gridgum Marketplace, we pride ourselves on offering the cheapest prices on the entire web, making it a great option for customers looking for affordable templates. We believe that our offer to showcase your templates on our marketplace can help you reach a wider audience and drive more sales. We also want to assure you that if you decide to list your template on our marketplace, we will handle all of the SEO descriptions and ads for you. This means that you can focus on creating great templates, while we take care of the marketing and promotion. All templates content will be hosted on our Gridgum.com website, which receives high traffic and has a strong reputation in the template marketplace community. By listing your template on our marketplace, you can benefit from our large customer base and extensive marketing efforts. For a demonstration of how the “buy now” button works on our marketplace, please visit our website and check out one of our listed templates. When you click the “buy now” button, you will be redirected to the template’s page on Themeforest, where you can complete the purchase. See here: https://gridgum.com/themes/druco/ If you are interested in this offer, please let us know and we can provide more details on how to get started. We look forward to the opportunity to work with you and help promote your templates.

Thank you for your time and consideration. Best regards, Merab Vacheishvili (MecoNata)

Amazing : USE : https://help.averta.org/

Why i can use license the domain on which i used this license is already deleted and now domain is hosted on blogg.com where i cant use this theme?

then why i am unable to activate?

Same problem, support page doesn’t work yet. As I can see the problem came from 8 days ago??? How can it be possible, the Averta support team used to be very efficient, hope they fix this issue soon

Hey guys, use this URL for support https://help.averta.org/ , this works for me and I can see all my tickets.

Hello, I bought this theme and activated it on a test domain a while ago. Today, I would like to change the domain, but unfortunately, like many people here, I cannot access the support and license management to deactivate my old domain.

As a result, I am completely stuck…

Do you have an estimated date for fixing this bug?

Thank you.

buenos dias tengo un problema con phlox pro y no me deja levantar ni un tiket ni nada en la pagina https://help.averta.net/dashboard Averta Support Center necesito cambiar mi licencia a otro sitio web y no me deja NECESITO UNA SOLUCIÓN

Support system show error.. How can I submit request