518 comments found.
I just bought the theme but when i installed the demo version of the EMAIL MARKETING templates, i don’t have the submenu that you created for the demo !
Hi, if you already had a menu configured, go to Appearance – Menus and select the Email Marketing Menu as primary. If there is no menu available, run demo import again, and only check Navigation Menu Item for import.
Well its a new installation. I had no menu. I ran as you said the import again just with the navigation menu checked and still i don’t have the submenu. I only have the 1st menu but not the submenu.
Understood. Please set up temporary admin access to your install at https://support.uicore.co/ and we’ll check.
I checked out the theme demos and they look fabulous. But, it’s hard for me to select a single demo website to build my website. Therefore I’m wondering if I can copy desired components from different demo sites and then paste in the constructing site. Is it possible?
Multiple demos has various compotents that I would like to use in my website and I’m eager to get them in my website.
Thanks in advance
Hello, sure, you can copy / paste sections from multiple demos, or even better, you can use the template library to add individual sections. All demos are already split into sections which are accessible through template library.
Excellent. Gonna buy this now. Honestly your theme looks much better compared to other themes on ThemeForest. Cheers to that!
Hi When I installed the plugin, the error 502 Bad Gateway
2875
Hi, we answered your ticket.
Errors occurred during import. See Error Log. “Run Demo Import”
Hello, please open a ticket on https://support.uicore.co/ and set up temporary admin access for our team to investigate. Thank you!
Hello team,
Just bought Vault theme and testing it. Some q plz:
1. In your theme builder i need to create templates for different post categories, so not sure if filter works for each category to have different template, does it?
2. Cannot easily add all single post elements in theme builder template (single post), so can you please explain eg. post title, featured image… Can we add dynamic data in all your UI/Ele Pack Pro elements w/o Elementor Pro?
3. If i need finally Ele pro, does Vault & your theme builder work nicely together? (or which theme builder should i use?)
It is supposed i should not need Ele pro, bcoz you offer same functionality
Thanks
Hello,
1. Yes, you can set individual templates for each category archive.
2. Look for the UiCore tab in Elementor widgets list. There are some theme builder elements like The Title, Post Content, Post Meta, etc. The featured image is integrated directly in the section background. All Element Pack Pro widgets have the dynamic data enabled.
3. Yes, the theme works fine with Elementor Pro. Both theme builder functionalities work almost the same, so you can use either of them.
4. There might be some extra features available only on Elementor Pro, but it’s not required to run the theme.
When I buy the template, is there a photoshop or Adobe XD theme included?
Hello, we only have the Figma file for some of the demos, and we can send to you if needed.
Can you send it if you please?
Sure. After purchasing the theme, ask for the file in a support ticket here: https://support.uicore.co/
hi! How can i remove the “staging environment” banner from the footer?
Hi, if you changed your domain, go to Theme Options – Updates and Reconnect. Choose Transfer in the next screen.
Hi! Is it possible to install more than 1 template in a website? I mean, for example, can i install seo agency and email marketing home?
Hello! Yes, you can but you need to choose only one as the main (to use the global styles from) and that will be imported. the second one can be imported directly into Elementor using UiCore Library.
Hi team, quick question is the new charity theme – https://vault.uicore.co/charity/ included in this?
Hello, yes, all demos in our landing page are included in the theme.
I have a domain xyz.com and some subdomains a.xyz.com, b.xyz.com. Can I use this theme for all the wordpress websites under same domain?
Hello, yes, you can use the same license on as many subdomains and subfolders as needed.
Love this theme! Is there a way to set a separate menu only for mobile?
Hello,
Yes, you can achieve this using a custom filter. 1. create your menu and then get the menu id from the edit link of the menu 2. Install and activate the Child theme from Theme Options System 3. add this code to functions.php https://uicore.d.pr/n/VFKSeO and update the menu id with yours.
For future assistance don’t hesitate to open a ticket here ( https://support.uicore.co/ ) and we will be happy to assist you.
Awesome design! Please, add some more required pages, in the “IT Business” demo like > Service Details, Contact Page, and Portfolio. And, having a Next.js version of the “IT Business” demo would be even better!
Hello, you can use Template Library to add other inner pages to your website using the IT Business demo. Unfortunately, we won’t be releasing a Next.js version of this theme.
Hello I have a problem. On the PC my website looks perfect, but on the mobile it scrolls to the right and leaves a blank space, it seems like a responsive problem. How can I solve that?
Hello, We have a complete guide on how to use elementor overflow on sections to fix this problem here https://support.uicore.co/help-center/articles/52/find-overflow-element-in-elementor-causing-horizontal-scroll
If you are not able to identify the section/element open a request on our support board and we will be happy to assist you!
Hello team, quick question. How do i access the zoom settings on the (Post Grid) portfolio feature on the elementor editor, doesn’t seem to be available on the style & advanced settings.
Regards.
Hello, the Post Grid widget will use the setting in Theme Options – Blog. This widget can be used to replicate the blog grid anywhere on your website. If you need a more flexible grid, please use the Advanced Post Grid widget.
Hello, Do you offer theme customization services? Thanks.
Hello, unfortunately, we do not offer customization services at this time. Our team is currently focused on developing and improving our products, so we do not have the resources to provide custom website building services.
Hello, Do you know a very good web agency or freelance that can do a “design to Uicore” integration. This would be very helpfull! Thanks
Unfortunately, we can’t recommend any agency, and at this point our team is at 100% capacity.
I’ve been developing on the theme for a few weeks, it’s been working as intended so far, but now there seems to error when using Elementor. Elements aren’t able to be move, edited or deleted they’re just froze. I’ve updated the theme but still receiving the same error.
Hi, we’ve replied to your ticket and we’ll continue the conversation on our support system. Thank you
I bought it because I needed to install it on two websites and now I find that it can only be installed on one 
there should at least be a discount for extra licenses
Hello, unfortunately, Envato licensing rules only allow one website per license. Volume discounts aren’t available either.
Can I buy this theme and install it on 2 websites. Will this affect copyright and future updates?
Hello, according to ThemeForest licensing, you can only use one license / website. For the second website, you will need to purchase an additional license.
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