752 comments found.
Nice! How can I replace it with the Spanish language? Do you have any guide or suggestion?
Hi,
Please read more this guide: https://elementor.com/blog/what-is-elementor-for-wordpress/
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, I am wondering if the pre made templates are also in spanish?
Hi,
Sorry, the default demo content is english language, but you can easily replace it with spanish language.
Thank you for your interest in our theme!
Nice! How can I replace it with the Spanish language? Do you have any guide or suggestion?
Hi,
Please read more this guide: https://docs.oceanthemes.site/onum and https://elementor.com/help/
Thank you!
Onum Theme it seems that the current theme’s update is not well optimized for speed, and especially the home page is attracting my attention. Possibly, the home page is either number 6 or number 9. It looks very beautiful and loads fast. I wanna perches this one . Could you please help me?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
“It seems that the current theme’s update is not well optimized for speed, and especially the home page is attracting my attention. Possibly, the home page is either number 6 or number 9 but that’s i cant find no more . It looks very beautiful and loads fast. I wanna perches this for that’s one Thanks in advance
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, is this compatible with Mutilingual plugin like WPML? Or is this theme available for visitors to choose language?
Hi,
Please use the Polylang plugin for your website: https://wordpress.org/plugins/polylang/
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi I have this theme but after restoring to a new hosting it gets corrupt. Can you give me a theme file? “Onum – SEO & Marketing Elementor WordPress ” Thanks
Hi,
Please sign in with the account you purchased and download the Onum theme here: https://themeforest.net/downloads
Thank you!
The theme is amazing. just want to ask how to remove the like function on the blog posts?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi,
I tried to repurpose the Onum Tab Titles on the “Our Process” page.
I managed to delete some titles. I understood how to add new titles. But now I’m scratching my head trying to figure out how link it to an inner section. And honestly, I’m a bit lost on how to create that inner section too.
Basically, what I’m aiming for is to revamp the inside of the inner section and merge it into one big section instead of having those two separate sections with the text on the right and the image on the left.
I would be super grateful if you could lend me a hand with this. Could you share some simple instructions or point me in the right direction to get this done?
Thanks for your help,
Axelle
Hi,
Please read more this tutorial: https://oceanthemes.net/docs/onum/how-to-make-big-tabs/
Thank you!
Hi, please im having issues with revslider on you theme, its only showing the button, no images, no background, no slides, just blank url www.eedeebluesolutions.com
secondly my /wp-amdin dashbaord link are linking to blank and dead pages
please assist, thanks.
Hi,
Please send the linked website and WP Admin account for us to check and support: support@oceanthemes.net
Thank you!
Hello my wordpress dashboard is broken, its showing in plain text and major link are not connecting… wp-admin/edit.php is linking outside worpress
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
why is it saying my purchase code has expired? please email me sheye01@gmail.com, im not able to send you a ticket
Hi,
Please send the linked website and WP Admin account for us to check and support: support@oceanthemes.net
Thank you!
Hello Ocean Themes Team,
I really like the Onum theme but my question is can this theme be used for a different type of website that is not an SEO agency?
My website is a cleaning service site and I was wondering if this theme will work for that? Really appreciate your fast reply.
Hi,
You can use our theme for any website, any field if you find it suitable.
But our theme is not available with important functions for the cleaning service website like booking.
Thank you for your interest in our theme!
You can not creat SEO theme with Elementor! Optimization is disaster.
Hi,
You can follow these instructions to optimize your Elementor site for SEO: https://elementor.com/blog/elementor-seo/
Thank you!
Dear,
I have accidentally purchased the item twice. I have send a refund request about two weeks ago and still didn’t get any reply. Could you please check this for me?
Thank you
Hi,
We’ll check and please wait for Envato to confirm your refund.
Thank you!
Hello After uploading the upgraded theme, it displays this error
Notice: Undefined variable: mobile_builder in /home/maria/public_html/wp-content/themes/onum/inc/frontend/builder.php on line 56
i updated all in one web security and this happend .how to fix it. I cannot open support ticket as i bought the theme 3 years ago, but how to fix it, let me know
Hi,
Please don’t worry, please contact us via email and attach a link to your website and wp-admin account for check: https://themeforest.net/user/oceanthemes#contact
Thank you!
I messaged to the given link. could you respond please
Yes, I have reply to your email, please check. Thanks!
You messaged me yes but the header design is not the solution because this error Undefined variable: mobile_builder in /home/maria/public_html/wp-content/themes/onum/inc/frontend/builder.php on line 56 is still there.
And your support system is not working and asking for paying for support renewal so please find a solution to your them’s bug issue
You see this link https://oceanthemes.net/docs/onum/2-header-settings/ does NOT resolve this bug issue on your theme Undefined variable: mobile_builder in /home/maria/public_html/wp-content/themes/onum/inc/frontend/builder.php
Please don’t worry, our developer check now, Thanks!
Hello again, I turned off the WordPress debug mode. Now the warning is not showing on the website.Please note that this will not display a warning on the website, but the warning will be present at the back end. I appreciate your developer fix the bug issue as i have this problem after every upgrade of the theme you send us through Themeforest. I am updating here, in case other users come across the same issue, so this will help them too. I hope you understand.
Hi,
I understand, you can leave comments here, we will assist you, but we want to find bugs to fix in the next release.
Thank you so much!
Hello, thank you very much! I look forward to upgraded theme. Have a lovely day!
Great work, Thank you!
hi i purchased the theme and i had to delete it of my word press because the header had all these links. What should i do?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
You started the conversation 12 hours ago Hello, hope you are having a good day.
I have created 3 distinct headers using Onum’s header builder, but the headers don’t change as they are supposed to according to screen size. In other words, I have created 3 headers, but even though they seem to be working fine in Elementor and Onum’s header builder, they don’t change on the actual site. I have tried using the mobile header too, but I found no success.
Login credentials
Username: info@tintintreasures.com
Password: Ceramics2023!
I need assistance immediately. Thank you.
I have been waiting for over a day and I marked my issue as critical, what’s going on??????
How do I change the header?????
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello. I have created a menu cart using Elementor’s widget, but 2 product pictures are displayed in the menu cart. I have tried deactivating all plugins except Elementor and Elementor Pro, and I have tried switching my theme to Hello Theme, but I found no success. Furthermore, I deleted and purged my cache, but it did not resolve the issue either. The Elementor support team has recognized that this is because of the Onum Theme. I need immediate assistance with this problem. Thank you very much.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
I am using onum theme. How to change blue background color in home 1, hero area..
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Unfurchently As of this date there is no fully support for RTL the say that is RTL but many parts of the theme not working I suggest that you do some more tutorial for RTL setting
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi; Thank you for the reply. it will be nice if you create a RTL demo to so all user can direct you to issue as for me if i start refer you to issue it will take time .
You say : Please submit a ticket on the support system for check and help: but when i buy this Theme you say it support RTL so i buy when i try it then it did not support RTL fully today i try again as i think that you fix issue RTL and unfurchently YOU NOT and when i try submit a tiket it say my support is expiyer hhh
Hi guys, first, I’d like to thank you for your great theme!
Please your help, I am looking your documentation in topic 04. GET UPDATED / Option 2: Automatic Updates Via Envato Toolkit, but the video explanation is not the same as the current options on the Envato profile. Where is Generate an API Key” option??
Thanks you.
Hi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/
Thanks.