10688 comments found.
Hi,
What’s the admin page link, Id like to see the backend? Also does the theme can hide the price and add to cart botton for selected products and make it visible for logged in customers?
Thanks
Thanks for interested in Porto,
Unfortunately, we don’t have admin demo site. Please check this online documentation instead https://www.portotheme.com/magento2/porto/documentation/
In response to your query, you’ll need to use an advanced plugin to hide the pricing and add-to-cart buttons for specific products while leaving them open for logged-in users.
Regards,
Hi! Do you guys have temporary installation where I can see how magento`s admin works with your theme?
Thanks for interested in Porto,
Unfortunately, We don’t have admin demo site. Please kindly contact me via https://themeforest.net/user/pt-support1 Let me share you some helpful information about backend options directly.
Best Regards,
How to remove “Features” category from the top menu? All of my categories are displaying correctly, however I can’t seem to find a way to remove it.
Thanks for using Porto,
You can remove “Features” menu directly in Content > Blocks > Porto- Custom Menu (After).
Regards,
Good night with your purchase [ I already have it installed in Portuguese Brazil with the post office and the payment method Paid Market
Thanks for contacting us,
How can we help you today?
Regards,
eu fazendo a compra do seu script voce ja mida instalado em portugues e com os correio de envio instalado do brasil ?
Hi There,
There is a bug / conflict with M2.4.6-p1 once the porto theme is installed the product carousel stops working.
My support has expired but this is a pretty big issue, when will this be fixed?
Or do you have patch for it already?
I have tested on multiple installs from fresh M2.4.6-p1 install with sample data. 1. Without Porto Theme installed product carousel works 2. Once files are uploaded to M2.4.6-p1 doesn’t work
Hi again, Even without enabling Porto theme, the Luma theme itself using a Product Carousel stops working. This can only be caused by a conflict somewhere in code base, like finding a needle in a haystack.
Please advise if there is a fix for this issue and how to resolve it, or update the theme files so i can update theme again.
Thanks for using Porto,
If the problem also occurs on the Luma theme, it is not due to the theme. Please check if any of your third-party extensions are interfering with the Product carousel option.
Regards,
hey, There are no 3rd party extensions installed at all.
1. I installed a complete fresh M2.4.6-p1 with sample data
1.a. setup both a Product Grid and Product Carousel via WYSIWYG editor
- Everything worked as expected
2. Installed Porto theme and product carousel no longer works
I have done nothing else other than work with the theme, happy to give you access. I’ll even buy another license if needs be but only use mine for testing and base development until client buys themselves a the porto theme.
Cheers, Joe
Hi again, have you tested?
Here are my tests
https://m2test.etailthis.com/ – base M246-p1 with sample data no Porto Theme installed no 3rd party extensions at all installed – base magento with sample data- Product Carousel working as required
- Product Carousel DOES NOT work
Happy to provide access
I don’t really want to buy another license but will do if it helps, as i have had over a 100 clients purchase license for porto on builds. I only use mine for testing / dev use.
Cheers, Joe
Hi There,
Any response to my requests please?
Cheers, Joe
Please kindly send me your details via https://themeforest.net/user/pt-support1 So I can check your issue.
Regards,
Thanks, I’ll send over now. been away for last few days 
Hi, What’s the difference in the package released on the 10th of July and the update on the 14th of July?
Hello,
In this most recent package, we fixed the problem with the product widget when setting the production mode.
Regards
Hello. Where can I watch – New demo 39 & 40?
Thanks for using Porto,
Please kindly check these links instead https://www.portotheme.com/wordpress/porto/shop41/
and https://www.portotheme.com/wordpress/porto/shop42/
We are currently setting up new server for Magento 2.4.6 demo sites right now.
Regards
When will you release next version? You wrote it should be 2.4.6 compatible but it is not. A lot of layout problems with magento 2.4.6. Still waiting for an update since months
Thanks for using Porto,
Porto works with Magento 2.4.6. To obtain the theme patch, please contact us through our helpdesk. The next edition will be available in the first week of July.
Regards,
Ok I have opened a ticket. Hope you can help quickly.
Yeah, what is your ticket number please? You can contact me directly via https://themeforest.net/user/pt-support1 to get the better support.
Regards
Hi there, Amasty’s Elastic serach is not working with Porto theme. It works fine with default theme. Is there some setting that needs changing? Thanks
Thanks for using Porto,
Please try to disable Mageplaza Search extension and check the issue again. It may be conflict issue between Amasty elastic search and mageplaza search extension.
Regards,
Thank you for getting back. I have tried that too but still not working. Everything is uptodate.
Please kindly contact us via helpdesk https://portotheme.com/support to get the check for that.
Regards,
Hello, Magento 2.4.6 works with PHP 8.2 but Porto seems to be compatible only with PHP8.1 because I have deprecated code message and some issue when I try to install it. When an update will be available ?
Thanks for using Porto,
Please kindly open new ticket at https://portotheme.com/support to get the support for your issue.
We are working on new update right now. It should be done soon.
Regards,
Thanks, I have uninstall Porto because it was impossible running Magento. I will wait your update.
Porto works with Magento 2.4.6 and PHP 8.2 , please contact us via helpdesk to get the fixed patch/
Regards,
porto-new-icon-user-2 and porto-icon-shipping icons and other aren’t showing on front end.
Where are these icons location?
Thanks for using Porto,
These icons are included in app/design/frontend/Smartwave/porto/web/icon-fonts
Regards,
I want to upgarde my porto 4.0.1 to the latest version. My current version does not have guest checkout feature. When i will upgrade will i get the checkout as a guest feature
Hello, @somnatht,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Regards, P-THEMES.
Please join our Discord Lesson
No i have purchased Magento theme
Hello,
Please kindly comment by using your purchased account to get the support on Evanto.
Regards,
Hello. When will the update be? I plan to buy and want to immediately install the latest version, so that I do not immediately update later.
Thanks for interested in Porto,
We are currently working on a new theme update. It should be available later this month. You can purchase the theme right now, and we will assist you in upgrading it soon a new version is released.
Regards,
I can’t find demo login password for admin
Thanks for interested in Porto,
There is no password for the demo login. The demo site is always available.
Regards,
Hi,
We have a problem on homepage in filter products in sale list. None of the product attributes are showed if we add them in the owl_list.phtml file. Even the Featured attribute or New tag are showed. The other list such as latest, featured or bestsellers list shows them without issue. Please can you check that and send us a solution?
Thank you.
Thanks for using Porto,
Please open new ticket at https://portotheme.com/support to get the check for that.
Regards,
In the documentation it says: “If you are using Magento 2.4.1 and above, please install >Patch for Magento 2.4.1 And Above.zip”. However there is no such file in the unzipped package.
Thanks for using Porto,
Please ignore this step, no need to upload patch for Magento 2.4.1 and above. We will check and edit the documentation again.
Regards,
Good Technical support.
Thanks for using Porto and always supporting us,
Please kindly take some time to rate us 5 stars at https://portotheme.com/support. Your reviews help other people find and trust our business, so you play an important part in helping us grow.
Thanks in advance,
The description says that it is compatible with Magento 2.4.x. Magento 2.4.6 works only with PHP 8.2 and the template causes various errors.
When will this be fixed?
Thanks for using Porto,
Our theme is designed to work with Magento 2.4.6. Please open a new issue at https://portotheme.com/support and describe your concerns in detail with real site access to get the support.
Regards,
Can you please update module Mageplaza/LayeredNavigation to latest version 4.4.0.
At the moment, theme has version of Mageplaza/LayeredNavigation 4.3.2 which has a “sorting bug” Please update module in theme package.
Thanks for using Porto,
Yes, We will do it and upload new package to Themeforest asap.
Regards
Hi, this is taking quite long time. I do understand that there must be some testing etc… but 2 weeks for simple task as updating dependencies.
Would be possible to send me just updated files for Mageplaza plugins?
Please kindly open new ticket at https://portotheme.com/support to get the Mageplaza plugin package. We are working on new update right now.
Regards,
Hi.
Is this theme compatible with Magento 2.4.5-p2 and php 8.1?
Thanks.
Thanks for interested in Porto,
Yes, Porto theme is fully compatible with Magento 2.4.5 and php 8.1
Best regards,
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