137 comments found.
I am not able to edit the font size, weight, transform, etc for anything other than the text editor widget in Elementor. I tried deleting the default font settings in the Boldman theme options font settings, but that just causes the elementor editor to crash. Why can I not edit all font inside the elementor editor. I should have complete control over all of this. I’ve never experienced this with any other theme before
Hello Sir,
Apologies for the inconvenience. We need to check this on your website, so could you please contact us via our official support site at https://support.themetechmount.com/ and create a new support ticket? I will look into it as soon as possible.
Thanks, Mark
Says it works with elementor, but the demos are in wpbakery?? would not have purchased if it was not an elementor theme, where is the elementor??
Hello Sir,
Our theme supports the Elementor plugin and demo is created in both page builder. However, I’m not sure which demo you’d like to use. Could you please contact us through our support site at https://support.themetechmount.com/ so Our team will help you on this asap.
Thanks, Mark
A+ support. Very fast reply and they setup the elementor version for me. Good theme, good support!
Hello Sir,
Thank you so much for the kind words! Glad to hear that you had a positive experience with our support and theme. If you need any further assistance, feel free to reach out anytime. We’re here to help!
Thanks, Mark
The “Boldman Options” has vanished in the latest update. I can now no longer find/access the Boldman Options. What happened?
Hello Sir,
We received your support ticket and our team already replied for it so please check it and let us know if there is any query in it. Regarding the issue you mentioned, there is no problem with the theme itself. You just need to update one plugin, which should resolve the issue on your website.
Thanks, Mark
The “Boldman Options” is now an empty page on every one of my websites. What has happened?
Hello Sir,
Apologies for the inconvenience. We need to check this on your website, so could you please contact us via our official support site at https://support.themetechmount.com/ and create a new support ticket I will look into it as soon as possible.
Thanks, Mark
Thanks Mark! Outstanding customer service. Thank you so much!
Glad to hear it helps 
I am considering using the Boldman Template for an upcoming project, specifically the version available here: https://www.themetechmount.com/wordpress/boldman/electrician/.
Could you please confirm whether this template supports WooCommerce integration, similar to the setup shown here: https://boldman.themetechmount.com/shop/, without requiring a custom template for the shop functionality? I would appreciate a prompt response as I need to make a decision soon.
Thank you very much for your assistance.
Hello Sir,
Thank you for purchasing theme. Yes, the Boldman theme for the Electrician demo does support WooCommerce integration, just like the setup shown on the demo shop page you provided. You can use the theme’s built-in functionality to add shop features without needing a custom template for the shop section. If you have any further questions feel free to contact us via support site at https://support.themetechmount.com/
Thanks, Mark
There seems to be an issue with the ThemeTechMount Extras for Boldman Theme plugin.
When I attempt to make updates via the Boldman Theme Options page from the Admin dashboard, the screen scrolls down to the bottom all by itself. With that said, i am unable to make any theme updates such as colors, logo, layouts, etc…
See Video: https://www.loom.com/share/5b88e7b821294292b9f1e5802ddb087d?sid=abe7f8b2-44ee-4879-8532-87fb18444b7f
Hello Sir,
This is not a bug sir it is due to wrong https setting in your site so Just set https in general settings as described in screenshot https://prnt.sc/Ak52-FZQRVlz so this will solve this issue.
Thanks, Mark
Hello. Any update for vulnerable Slider Revolution <= 6.7.10 soon?
Hello Sir,
Sorry for the inconvenience but I have checked and found that your theme support time is already expired in 2021 so please first purchase extended support time from our theme page. Also we are going to update theme bundelele plugins to its latest versions in the next theme update.
Thanks, Mark
Hello. Any update for vulnerable Slider Revolution <= 6.7.17 soon? The plugin is vulnerable see https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/revslider/slider-revolution-6718-authenticated-author-stored-cross-site-scripting-via-svg-file-upload
Ps..this has nothing to do with having extended theme support or not but just keep the update coming more regularly like other themes do 
. We have a lifetime licence for updates. Thanks.
Hello,
Yes, Sure we will update that plugin with our theme update in the next coming days.
Thanks, Mark
Tnx!!
Is there a way to adjust the Search option? As when I enter a search on the site it searches the whole site and I then have the ‘edit’ the settings box before it brings back any results.
Hello Sir,
Yes, When you search anything from the search box then it will display results on the search page with all matchable results. No need to select ‘edit’ the settings box. If matchable text is found then it will display results. Also sir your support time is already expire so please renew your support time also and then you can contact us via support site at https://support.themetechmount.com/
Thanks, Mark
on my website the awesome font libraries no longer work, why? only the internal icons of the bodman special icon website work. thank you, Danilo
Hello Sir,
We need to check it on your website so can you please contact us via our official support site at https://support.themetechmount.com/ and create a new support ticket so I will check on this as soon as possible.
Thanks, Mark
Hi, I’m reaching out regarding a support ticket I opened some time back, to which I haven’t received a response yet. I recently installed the Overlay Header Demo using Elementor, as indicated on the demo website for its compatibility. However, I encountered an issue where it displayed extensive coding rather than the expected elements. To address this, I installed WP Bakery, which seems to be working fine. The challenge I’m facing is the necessity for this feature to be compatible with Elementor. Any assistance or guidance on how to resolve this issue would be greatly appreciated.
Thank you for your attention to this matter.
Hello,
Sorry for the inconvenience. I’m not sure what your ticket number is, so can you please contact us via our support system at https://support.themetechmount.com/ and create a new support ticket so i will check on this as soon as possible.
Thanks, Mark
Hi,is there any code/option to reduce the logo in the header in the mobile version but without reducing it in the desktop version?
Hello,
Sorry for the inconvenience. We need to check it on your site so can you please contact us via our official support system at http://support.themetechmount.com/ and send us your site url with wp-admin details in support ticket so our team will help you on this asap.
Thanks, Mark
Great theme you got here, am interested! Does this have a dedicated appointment page?
Hello,
Thanks for taking interest in our theme. Yes, our theme supports appointment booking. Also we have an appointment booking plugin available. If you would like to show demo then please contact us via the support site at https://support.themetechmount.com/
Thanks, Mark
There is a big problem with updating the theme. they say there is an update but it is a lie! there is only old version in the download section. lifetime update is a fake and support ignores you. They will update your theme if you pay for additional support which should supposedly be free of charge.
Hello sir, Sorry for the inconvenience. Please contact us via the support site at https://support.themetechmount.com/ so our team will guide you on this with more details. Thanks
I have a ticket open and no response!!! Give the money back for the theme if you don’t do updates! bastards! I demand an immediate refund for the theme!
Hello Sir,
Due to one file language translation issue update not shown but we just solved it and updated the theme for this. Please check the update in your admin envato plugin page. Sorry for the inconvenience.
Thanks, Mark
Hi, is the theme (already) compatible with WP 6.3x ??! tnx B.
Hello,
Yes, Our theme is fully compatible with WP 6.3 so you can update it on your site without any worry. If any query then feel free to contact us via our support system at https://support.themetechmount.com/
Thanks, Mark
Hello, Please can you tell me under what conditions ‘Related Portfolio’ section will appear on single portfolio pages? I cannot get this section to appear on my site.
Hello,
We already provide options for show/hide related portfolios so just go to Boldman Options > Portfolio Settings and turn On Show Related Portfolio Options. Related portfolio item display which is in the same category. If any query then feel free to contact us via our support system at https://support.themetechmount.com/
Thanks, Mark
‘Show Related Portfolio’ is On in Boldman settings, and I have five portfolio items in the same category. The related section still does not show on these pages.
Hello,
We need to check it on your site so please contact us via our official support system at https://support.themetechmount.com
Thanks, Mark
I’m interested in purchasing this theme, but your individual demos don’t seem to work. I would like to try the demos before buying
Hello,
Thanks for taking interest in our theme. Sorry there is no option available to try the admin panel of the theme. But we already described our theme feature in theme docomentation so you can check it here. If any query then feel free to contact us via our support system at https://support.themetechmount.com/
Thanks, Mark
No new updates since version 2022 v6.0. I’m inundated with emails from WPBAkery plugin to update or buy a license. incredibly annoying. now I have to change theme because there are no more updates.
Hello,
We already updated wpbakery plugin to it’s latest version v6.13.0 in our theme latest theme version number Version 6.1 : 31th May 2023. So update theme on your site and you automatically get notification on your site for update that plugin in your site after theme update.
When you purchase a theme from ThemeForest that bundles WPBakery Page Builder and Revolution Slider, you are free to use these Premium plugins with the theme. However, your Theme purchase does not give you an individual WPBakery Page Builder or Revolution Slider license. Activation doesn’t mean the plugin will not work but only that you cannot receive direct updates. You can use these plugins with the theme and you are fully compliant with the Envato’s policy, but you cannot activate them as the owner (so don’t try to use the theme purchase code to activate one of these plugins). So you can ignore that license notice and use both plugin legally in your site.
Also please contact us via our official support system at https://support.themetechmount.com/ so our team will help you on this asap.
Thanks, Mark
I know that the plugin is integrated into the theme and you update this plugin with the theme update. The problem is that in the past, theme updates could be downloaded from Evanto Market User Account Downloads. Now you do not send new updates into the download section and I cannot update the theme on my site – it will not update. It is not possible to update this theme until you have uploaded the update to the download section.
Hello,
Sorry for the inconvenience and delay due to the weekend. We received your support ticket and our team already replied for it so please check it and let us know if there is any query in it.
Thanks, Mark
Hello
I’m using polylang, I can’t use different widgets based on language option.
Hello,
This plugin already provides an option for it. But if you can’t see that option on your site then we need to check it on your site so can you please contact us via our official support system at https://support.preyantechnosys.com and send us your site url with login details in support ticket so we team help you on this asap.
Thanks, Mark
Hi, i don´t find this demo https://www.themetechmount.com/wordpress/boldman/elementor/home-7/
I have problems to change the logo in the template.
The logo, change in sample demo with header style one, but if you change to other sample or other style header the logo doesn´t change.
Hello,
Sorry for the inconvenience. Can you please contact us via our official support system at https://support.preyantechnosys.com and send us your site url with login details in support ticket so our team will help you on this asap.
Thanks, Mark
Hello – It says the latest update was in April 2023, however the latest download is still 6.0 from December of 2022. How do we get the latest download? Every time I go to download, its the exact same 6.0 with no change since Dec 2022. Please help – love this theme. Thanks!
Hello,
We just updated our theme to a newer version. Can you please check it again.
Thanks, Mark
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Hello,
Thanks for taking interest in our theme. Can you please contact us via our official support system at https://support.preyantechnosys.com so our team will help you on this asap.
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