3033 comments found.
Please assist how I can update the WP Bakery plugin. I have downloaded All the files but I cannot find the plugin in the “Plugins” folder.
Hi spaik95,
On your downloads page make sure you select “All files & documentation”, unzip the file, and inside the “Plugins” folder you’ll find a file named “js-composer.zip”, this is WP Bakery Page Builder.
Best regards
Do I have to delete the current plugin and upload the new one?
Depends on your WordPress version, it may let you just upload the new plugin and overwrite the old one. But if it doesn’t, yes you can delete the old version (this will not remove any content).
Best regards
Thank you for your prompt reply but I noticed that there is a new version. I have just downloaded 6.11 but the 6.13 version is already available.
Hi spaik95,
I’ve updated download package to include the new version now.
Best regards
Hello, I’m having a problem with the site setup. When I click on hotel pages, I get a “Page Not Found” error. I am sending the wordpress password. You can do a clean install if you want.
i solved this problem. for friends who need help; “Permalink Structure” from permalinks should be selected as “plain”
Hi atabayraktar01,
Just to clarify, actually you just need to regenerate your .htaccess file which you can do by going to “Settings > Permalinks”, set it as “Plain”, save, then set it back to the option you originally had selected (such as “Post Name”) then save again.
Best regards
Hello, I want to this theme, but I think payment methot bu not looking turkish payment methot for example pay-tr or iyzico and, payu ? Have you got this theme ? If you have this theme i buy it.
Hi skaanturel,
Thanks for your interest.
Yes Pay-tr or Iyzico and, PayU are all supported.
The theme uses WooCommerce to process payments, and WooCommerce has payment extensions for all of the payment gateways you mentioned.
Best regards
Hello,
We talked about active payment systems such as PAytr, iyzico, and payu. You also told me that these processes are happening. I installed the pay-tr plugin. But when I complete the payment by credit card command, the transaction sends me an e-mail. Can you check ? Pay-Tr didn’t work if I had to explain it briefly 
Step 1 : https://prnt.sc/6xEeSq03P8kq
Step 2 : https://prnt.sc/BULv9YzysgqJ
Step 3 : https://prnt.sc/bpvQh9wBhdg1 Long time this screen wainting…not responding If you help me send administrator login information.
Hi skaanturel,
Thanks for purchasing!
Sure happy to help with this, please open a support ticket here: https://quitenicestuff.ticksy.com/
Best regards
I sent the support request. Im waiting… thank u very much
How can inform the guests about the cancellation policy. We can write somewhere a text in order to check it before the reservation? Even if we have to update the payments-refunds manually from our payment processor.
Hi oumpas,
I’d recommend adding your cancellation policy and other booking terms and conditions in the WooCommerce terms and conditions section, the user will need to check a box to agree before continuing with the booking. Please email me if you need help setting this up: hello@quitenicestuff.com
Best regards
Thank you! I will try it!
I can’t open a ticket because my support has expired. I tried updating the theme to version 4.2.3 where you made changes to the sohohotel translate plugin. In the previous version a multisite wordpress installation was required for each language. In my case, with the update, the sites are no longer connected to each other even if the language selection menu is active. The documentation indicates a new way to have the site in multiple languages. Do I have to switch to the single installation of Wordpress and redo the whole site or am I not understanding how to proceed? For now I’m back to version 4.2.2
The latest WooCommerce update also detects an outdated template in the theme with this message: soho-hotel/woocommerce/checkout/review-order.php, soho-hotel/woocommerce/myaccount/orders.php version 7.0.1 is obsolete. The current version is 7.8.0 Will the theme continue to be compatible with WooCommerce without giving problems even in version 4.2.2? Best regards, Maria.
Hi Maria,
For setting up translation, please email me and I’ll be happy to assist: hello@quitenicestuff.com
Regarding WooCommerce outdated files, I’ve released an update for this which you can get from your Themeforest downloads page: https://themeforest.net/downloads
Best regards
My client is running Version 1.9.4 still and is now having problems not be able to save changes. With so many major updates and rewrites since then, is it possible to update to the current Version 4.2.3?
Hi does this theme support multi hotels
Can I use to setup a platform where I add multi hotels and people can book and pay with woocermce payments
Hi hashim25,
Thanks for your interest.
Yes multiple hotels are supported, and yes you can make WooCommerce payments.
Best regards
I am looking into purchasing this template again for another customer. But since we had some issues with PHP settings I wanted to find out what is the most stable and supported version of PHP? in my studies it looks like to be running smoothly at version 8.0, at 8.1 in shows only one error and at version 8.2 it falls apart with dozens of errors. And this is already after moving to a better hosting than the one that was breaking the website all the time.
Hi cgant,
I’ve tested the theme with PHP 8.0, 8.1 and 8.2 and don’t get any errors, so all 3 should work fine.
If you email me your WordPress login details I’ll check your website: hello@quitenicestuff.com
Best regards
Just to add to my previous message, I checked the theme more in PHP 8.2.
There are no errors, but there are many “Deprecated” notices coming from WooCommerce, not the theme.
If you check the WooCommerce supported PHP versions you’ll see that it only supports up to PHP 8.1 currently, but they recommend using 8.0: https://woocommerce.com/document/server-requirements/
Also if you check the supported PHP versions for WordPress, it says PHP 8.0, 8.1, 8.2 have “beta support” meaning they are still working on it: https://make.wordpress.org/core/handbook/references/php-compatibility-and-wordpress-versions/
So I suggest the best version of PHP to use with WordPress is either 7.4 or 8.0.
It takes time for the WordPress development community to catch up with new PHP versions, so you definitely don’t want to be running a brand new PHP version on a live production server.
Best regards
Hello,
I have a question before buying. I would like to give children separate prices according to age. E.g.: Free for ages 0-2, 2-6 years old 10 usd/night, 6-13 years old 20 usd/night.
It is possible?
Thanks Istvan
Hi Istvan,
Thanks for your interest.
Yes you can do this, you can create as many custom “guest classes” as you want.
So for example you could delete the existing “Adult” and “Child” guest classes and then create your own e.g.
-Adult
-Child 0-2 yrs
-Child 2-6 yrs
-Child 6-13 yrs
And yes you can charge a different price for each guest type.
Best regards
Thanks. We create websites for Hungarian accommodation, and this is really great news. We will be shopping soon.
Hi, thanks for the theme. But we have started to receive errors out of nowhere. Can you please specify if they can be connected to server settings or something is wrong with the theme? These are the errors we get:
Warning: session_start(): open(/var/cpanel/php/sessions/alt-php74/sess_fa0094cf277c935ebcfbb3a1487cd516, O_RDWR) failed: No such file or directory (2) in /home/kundzul1/public_html/wp-content/plugins/sohohotel-booking/sohohotel-booking.php on line 20
Warning: session_start(): Failed to read session data: files (path: /var/cpanel/php/sessions/alt-php74) in /home/kundzul1/public_html/wp-content/plugins/sohohotel-booking/sohohotel-booking.php on line 20
Warning: Cannot modify header information – headers already sent by (output started at /home/kundzul1/public_html/wp-content/plugins/sohohotel-booking/sohohotel-booking.php:20) in /home/kundzul1/public_html/wp-includes/functions.php on line 6896
Hi cgant,
Your web server doesn’t have PHP sessions configured correctly, you can contact your web host and ask them to fix this for you.
Best regards
Hello quick question. i can’t find the accommodation id of each room, Can you please quide me through Thanks a lot
Hi sata_support,
Please send me an email and I’ll help you with this: hello@quitenicestuff.com
Best regards
Hello, quitenicestuff. How are you guys?
I have some pre-sales questions. I have looked at the description of your plugin, but I’m not sure if it fits to our scenario here. Could you help me, please? These are very specific to our situation, so don’t worry if your plugin doesn’t cover everything.
Situation: I have a project that receives people only when we have events. It is a project that has 3 hostels of different sizes and features. There are different kinds of events and, therefore, the price to visit and to sleep here are different according to each event. If someone wants to sleep here, they cannot sleep on varied dates. They will pay the price of the total event and enjoy all the perks of the event.
For example: There are 2 events in a given month. 1. The first event costs $100 to visit and $350 to sleep the 3 days of the event. 2. The second event costs $70 to visit and $600 to sleep the 7 days of the event.
We would like to know if it is possibile to do the following with your plugin:
1. Rent entire hostel, room or only beds: we have family and group options to rent not only the bed, but the entire room or the entire hostel for the event. Each with its own prices.
Something like this:
- Category: Hostel ($1500)
- Sub-category: Rooms ($1000)
—- Items: Beds ($350)
The person can rent just a bed for the duration of the event, they can rent the room for their family for the duration of the event or they can rent the entire hostel for their group for the duration of the event. They can always checkout early if they wish, but they can’t purchase fewer days than the event’s duration unless the event allow it.
For example: In an event of 10 days, you can stay 10 or 5 sequential days. There would be two options when deciding to rent the bed/room/hostel.
Something like this:
- Category: Hostel (10 days – $1500; 5 days – $900)
- Sub-category: Rooms (10 days – $1000; 5 days – $600)
—- Items: Beds (10 days – $350; 5 days – $250)
2. Sell participation tickets for those who will be here to visit. Somebody can buy the pass for only one day (whichever day they wish to participate). Possible to buy multiple passes (for example, I can only visit the place on monday, wednesday and friday).
3. Option to add items they consume here (like books, soda, etc). Point of sale, for example. Items tied to the person’s expense history.
4. Possibility to only allow purchase of fixed dates of the event like in a plan option. For example, if the event is for 3 days, somebody can’t rent a room for only 1 day. They can only buy the full plan of 3 days for X price. There can be multiple plans like standard and VIP. All options for the 3 days, but with greater or fewer perks.
5. Allow people to manage their bookings and payments.
I understand these are very specific and the plugin may not cover every aspect. If you could just inform me what can e done, I’d be very grateful. Thank you ahead of time for your time and work.
Hi nardyello,
Thanks for your interest.
1.) The first event costs $100 to visit and $350 to sleep the 3 days of the event: Soho Hotel is for overnight bookings only, so I think it wouldn’t work well for event booking if they’re just visiting for a “day” and not staying “overnight” with a check in and check out date
2.) Something like this: – Category: Hostel ($1500) – Sub-category: Rooms ($1000) —- Items: Beds ($350): Yes the booking system can do this, you can check the booking page here: http://themes.quitenicestuff2.com/sohohotel/demo1/bookings/
You can create as many “Accommodation” as you want, and then also connect as many custom “Rates” to an accommodation as you want, this lets you charge different prices, but availability is blocked for the same item
3.) They can’t purchase fewer days than the event’s duration unless the event allow it: Yes you can set a minimum and maximum stay
4.) Category: Hostel (10 days – $1500; 5 days – $900) – Sub-category: Rooms (10 days – $1000; 5 days – $600) —- Items: Beds (10 days – $350; 5 days – $250): You can set a minimum and maximum stay, and you can set different prices based on the accommodation type, and length of stay
5.) Sell participation tickets for those who will be here to visit. Somebody can buy the pass for only one day (whichever day they wish to participate). Possible to buy multiple passes (for example, I can only visit the place on monday, wednesday and friday): I think this will be a problem, since Soho Hotel is an overnight accommodation booking system, so booking a “day” visit isn’t really possible
6.) Option to add items they consume here (like books, soda, etc). Point of sale, for example. Items tied to the person’s expense history: Yes you can add-on extra items to a booking, see the 2nd step of the booking process “Add-Ons”: http://themes.quitenicestuff2.com/sohohotel/demo1/bookings/
7.) Possibility to only allow purchase of fixed dates of the event like in a plan option. For example, if the event is for 3 days, somebody can’t rent a room for only 1 day. They can only buy the full plan of 3 days for X price: Yes you can set a minimum and maximum stay
8.) There can be multiple plans like standard and VIP. All options for the 3 days, but with greater or fewer perks: Yes you should be able to do this, see question #2 answer above as I think you’re basically asking the same thing here
9.) Allow people to manage their bookings and payments: You can make online paymets for bookings, but after booking it’s not possible for guests to “manage” the booking, only the website admin can do this
Best regards
Dear Team,
We want to remove the preloader in the website but don’t have an option in the backend to remove the loader. Kindly advice
Hi udilip,
Please open a support ticket and I’ll be happy to assist with this: https://quitenicestuff.ticksy.com/
Best regards
Dear Team,
Ticket raised anf ticket no is: #3379327, Kindly check and reply
Hi udilip,
I’ve responded to your support ticket.
Best regards
hi, could you tell me if Nexi Xpay can be integrated as a payment method? Is there the possibility of entering a choice of rate with payment in the structure or non-refundable online payment?
Hi smartystorm,
Thanks for your interest.
1.) Could you tell me if Nexi Xpay can be integrated as a payment method? Yes I believe it can, I searched and there is a WooCommerce compatible “Nexi Xpay” plugin
2.) Is there the possibility of entering a choice of rate with payment in the structure or non-refundable online payment? You mean like a non refundable online deposit? Yes this is possible
Best regards
Thank You 
Hi, are you planning any update to address the complexity of the price update process?
Not sure if you ever used Airbnb yourself as a host. We do and it’s so easy to update prices in bulk in seconds, as opposed to your theme which takes days.
(at least that’s how we are finding the system to work – so not sure if you have an alternative way to do it which we did not find in the documentation)
Problem:
We set the rates by guest (starting from the first 4 guests with a fixed price and then increase the price with 20% of the night rate for each additional guest.
On Airbnb we just highlight the calendar days (select start and end date) and then add the price per night we want to have as base.
On the main settings we have the (20%) charge per guest after (4) guests
If we want to update the prices for specific dates to increase / decrease it for a whole week, we just select the dates and update the price for the selected dates in Seconds. – and this is very common and important requirement because prices flacuate a lot and we need to keep updated with the competition prices in our areas – we change them frequently
With your way of updating the price per guest we need to:
Go in the Accommodation Rate Area, Select the season, Select each week day per guest number and type and update the price individually.
So if we want to update a whole week or even a single day of summer with higher / lowe prices, we need to:
1) Go back in the seasons section 2) Update the summer season (slice it, to remove the current week from it) 3) Add the new week in summer which we plan to change the prices for
so we will have a total of 3 summer seasons just to change the price for a week or even a day
Then we need to back to the Accommodation Page and: 1) Select the new season 2) Update the price for (and this is the most time consuming part) - 1 Adult on Monday - 2 Adults on Monday - 3 Adults on Monday - 4 Adult on Monday - 5 Adults on Monday - 6 Adults on Monday - 7 Adult on Monday - 8 Adults on Monday - 9 Adults on Monday - 10 Adult on Monday - 11 Adults on Monday - 12 Adults on Monday - 13 Adults on Monday - 14 Adults on Monday - 1 Child on Monday - 2 Child on Monday - 3 Child on Monday - 4 Child on Monday - 5 Child on Monday - 6 Child on Monday - 7 Child on Monday - 8 Child on Monday - 9 Child on Monday - 10 Child on Monday - 11 Child on Monday - 12 Child on Monday - 13 Child on Monday - 14 Child on Monday (same for infant)
- 1 Adult on Tuesday - 2 Adults on Tuesday - 3 Adults on Tuesday - 4 Adult on Tuesday - 5 Adults on Tuesday - 6 Adults on Tuesday - 7 Adult on Tuesday - 8 Adults on Tuesday - 9 Adults on Tuesday - 10 Adult on Tuesday - 11 Adults on Tuesday - 12 Adults on Tuesday - 13 Adults on Tuesday - 14 Adults on Tuesday - 1 Child on Tuesday - 2 Child on Tuesday - 3 Child on Tuesday - 4 Child on Tuesday - 5 Child on Tuesday - 6 Child on Tuesday - 7 Child on Tuesday - 8 Child on Tuesday - 9 Child on Tuesday - 10 Child on Tuesday - 11 Child on Tuesday - 12 Child on Tuesday - 13 Child on Tuesday - 14 Child on Tuesday (same for infant)
Ecc ecc
Then we need to do the same, manually for each day of the week – update per day, per guest class up until Sunday.
That’s a total of 14 max guests * 3 different Guest Classes * 7 days of the week = 294 inputs for just a small price change for a day, days. week, season :)
Then we have to do this for each property we have which is 4, hence the final result, for JUST ONE DAY of price change = 1,176 one by one inputs
It’s not an optimized way to do things and I highly recommend you to follow a bit how Airbnb work in terms of price updating for hosts.
I hope you can add this option as an update / alternative way of how your theme is working, WIll also help you with sales as I am sure hosts like are looking for such feature.
Wish you all the best in sales, hence why I am pointing this out
Hi zlaws,
Thanks for the feedback, and yes I’m definitely open to improving the price management, and any other features!
Although one thing I would ask is are you actually editing pricing often? Because the way the pricing system is set up, it lets you predefine prices for all seasons and all pricing situations, so after setting up pricing you shouldn’t really need to edit it more than once or twice per year.
Could you email me some screenshots of the pricing UI on Airbnb you mean please? I’ll definitely consider it for an update: hello@quitenicestuff.com
Best regards
Thanks for your reply and taking time in going through my long message.
Yes we do have frequent price changes and for different days. No real pattern to when we update the prices.
It’s basically more on a case by case basis. So if we have a free week in September, then we are more likely to update the prices.
If we have a cancellation and end up with few days open in a specific period of time then we usually update the prices.
It’s an excerside which we do say once a month to say the least on all 4 properties.
We also have seasons, but not directly inputted in Airbnb System, we just know the dates ourselves of when the season is and then just edit the prices based on a per need basis.
Which is easier for us to mantaine our property and have faster, real time price changes.
I will send you an email with a screenrecording of how the airbnb calendar works together with the option of setting up an extra cost after X amount guests. (it’s actually €X not % after each guest)
So if we set charge €20 after 4 guests we will have this:
up to 4 guests / night = €200 5 guests / night = €220 6 guests / night = €240 ecc
Thank you again
1.) It’s basically more on a case by case basis. So if we have a free week in September, then we are more likely to update the prices.: For this I think it would make more sense for me to implement a feature which automates this. For example you can preset pricing based on the availability of a room
2.) If we have a cancellation and end up with few days open in a specific period of time then we usually update the prices: For this there is actually a feature you can use which automates this. You can create a rate variation and set prices for “Late” (last minute) bookings
Best regards
Would be better to have full control on the price and not preset, since it the price change (lower or higher) is not always the same, so a preset price would not work.
I sent you an email with a video on how the airbnb calendar works. Would be nice to have the calendar view like that on each accommodation page.
Thank you
Hi zlaws,
Thanks for your suggestions, I have responded to your email.
Best regards
Good day. I have a problem with importing ical feed from booking.com. Error message “Warning: file(https://admin.booking.com/hotel/hoteladmin/ical.html?t=24cc7a4c-740c-4fe6-896d-6d0455a5eb93): failed to open stream: HTTP request failed! HTTP/1.1 400 Bad Request in /data/8/5/85c5fc78-c947-48e5-82c7-c512fb84730d/penzionhrubjak.sk/sub/rezervacia/wp-content/plugins/sohohotel-booking/includes/functions/backend/general/shb-ical-reader.php on line 60
Notice: Trying to access array offset on value of type bool in /data/8/5/85c5fc78-c947-48e5-82c7-c512fb84730d/penzionhrubjak.sk/sub/rezervacia/wp-content/plugins/sohohotel-booking/includes/functions/backend/general/shb-ical-reader.php on line 61
Notice: Trying to access array offset on value of type null in /data/8/5/85c5fc78-c947-48e5-82c7-c512fb84730d/penzionhrubjak.sk/sub/rezervacia/wp-content/plugins/sohohotel-booking/includes/functions/backend/general/shb-ical-reader.php on line 225 Error: https://admin.booking.com/hotel/hoteladmin/ical.html?t=24cc7a4c-740c-4fe6-896d-6d0455a5eb93."
I tried to submit a ticket, but without success. Can you please advise me?
Thank you.
Richard
Hi Richard,
I’ve responded to your support ticket now.
Best regards
Thank you. It’s done
In the old version of the plugin there was an option to set the different price for each guest (ex. 1 person €40 2 people €60 child €20 etc) but i cannot find information about this setting in the guide or here in the comments. Are still possible set this settings?
Hi eok,
Yes the booking plugin allows you to charge a different price based on guest quantity.
Please email me and I’ll help you set it up: hello@quitenicestuff.com
Best regards
Hi, I am not able to submit a ticket through your Support forum, since my support item expired. However, I need to update Revolution Slider and WP Bakery plugins. I have an old version of your theme (before you redesigned the whole template), so the updates are not being pushed to me. Are you able to send me just the updated plugin files?
Hi OlivSEO,
You can download the latest version of these plugins by going to your downloads page: https://themeforest.net/downloads
Find Soho Hotel, click “Download” and then “All files & documentation”, then unzip the file and you’ll find the plugins in the “Plugins” folder.
Best regards
hi!
I have a problem with reservations. I currently have two types of rooms:
Single (maximum 1 person) Double (maximum 2 people)
The problem is that if a user wants to make a reservation for 4 people, the system does not let him because it says that for the single room the maximum is 1 person and for the double room the maximum is 2.
Is there any way to configure it correctly?
Thank you very much in advance.
I bought the template and I set the page for inquiries. The booking system (not woocommerce) now informs the administrator by e-mail from the site’s e-mail. Is it somehow possible that when the administrator responds to this e-mail in his inbox, that this e-mail is sent automatically to the e-mail of the guest who made the inquiry?
