12809 comments found.
Hello, I want this theme, but I dont look turkish payment methot for iyzico and pay-tr and another ?. This subject Can you help me ? If you have iyzico or pay-tr so special credi card medhot I buy theme.
Hi,
You can refer our document for all payment methods that the theme supported or checked
https://travelerwp.com/how-to-set-up-checkout-options-and-payment-methods/Regards
Team, after the latest update, the description tab has vanished in activity program. It gives this massage “Sorry, this function does not exist ”. Kindly please check and help us fix it quickly
Hi,
You should update Traveler Code plugin to the latest version to fix it.
Regards
How can I edit the color to top bar? Thanks
https://prnt.sc/y1dEtIJHoyAnHi, how can I add the Hotel in “Recomended for you” section the homepage like the Tour, Activity, etc?
https://prnt.sc/ksnbxEagGuMBHi,
You can post ticket on our support system here: https://shinehelp.travelerwp.com/
Then our support team will check it for you better.
Regards
Hi, your support page has no space to explain what I need. I think my issue is not need to provide my personal information. Just point me directly to the tutorial on how to fix my issue. Thanks
I cannot find the space where I can write what I needed to ask.
https://prnt.sc/Bnwlv5QflD0oPlease check https://prnt.sc/m6wUN2xEgCpl
Thank you for the guide.
Ticket ID: 65097
Still no response on my ticket 
You instruction to No.1 doesn’t solve my issue. Kindly check my ticket. Thanks
You can follow the ticket for all information.
Regards
Can I change the partner dashboard UI ?
Hi,
There is no option or place to help you do that yet.
Regards
Hi, How can I do this? Is it included in the documentation?
“The theme supports Flight search form from TravelPayout system.”
Nevermind I found the tutorials 
Hello, I would like to contemplate the possibility of implementing two new list modules for elementor, or update the current ones, so that we could use it anywhere, for example to use it manually or dynamically with the current query. One to be able to create lists by attributes configured manually or dynamically, and another and the most important to use it in the location, to insert them manually where we want, or dynamically with the current query in locations.
Thank you.
Hi,
You can post ticket on our support system here: https://shinehelp.travelerwp.com/
Then our support team will check it for you better.
Regards
Hi, I have Presale question.
1- Do you plan to integrate carpooling service? or 2- Is possible to customize the theme to integrate carpooling service ?
“It would be easy to integrate, considering the remarkable work you have already done with the booking and rental process.”
Hi,
Unfortunately, our theme does not support to do those things yet.
Regards
Is it possible to have a similar form like priceline, kayak and expedia in this theme?
Hello
Currently, theme only support 5 services types in Modern style: Hotel, Rental, Tour, Activity, Car.
You can select one of that service to use as your custom service you want like: Activity = Kayak .
Thanks
Can we add bangladeshi local payment method Like bKash, Nagad.
Hi,
You can refer our document for all payment methods that theme supported
https://travelerwp.com/how-to-set-up-checkout-options-and-payment-methods/Regards
I cannot figure out how to remove the copyright sentence belongs to your company. Can you help me out?
You can edit the text in Theme Options section here
https://travelerwp.com/styling-options/#elementor-toc__heading-anchor-5Regards
Hi there, it support flight booking travelpayouts
Hi,
The theme supports Flight search form from TravelPayout system.
Regards
perfect, and other things sir like, Hotel, Car, Travel, Holiday etc
The theme support 5 services types in Modern style: Hotel, Rental, Tour, Activity, Car.
FYI.
Hello, Is it possible to integrate Vrbo, tripadvisor, trivago, priceline, orbitz or hotels.com?
Unfortunately, our theme does not support to do that yet.
Regards
Hi Guys after upgrade to 3.08 the tour description not exist… this is the error I got under the description field “Sorry, this function does not exist” How can I downgrade from 3.07 version?
Hi,
You can post ticket on our support system here: https://shinehelp.travelerwp.com/
Then our support team will check it for you better.
Regards
Support is expired 8 years ago
You can mail to Mr. Harry Phuong: phuonghv@shinecommerce.co Then our support team will help.
Regards
Thanks
Hello, yesterday I wrote about this problem that we are having with the locations, but only another point of these questions that I asked was answered, but nothing happens, I ask again about the issue of the locations.
It turns out that I am customizing with the options that in the Locations or locations, but for many changes that I make, everything remains the same, each location appears on a blank page, it only shows if you have inserted something in the description field, I have activated the map, tabs, etc.. but nothing, it only shows the text of the descriptions.
I hope you tell me what I’m doing wrong, I would like the services that are related to each one of them to appear in each location.
Thank you.
Hi,
You can follow our document to build location layout
https://travelerwp.com/how-to-add-new-location/Regards
I just saw what you commented, but it doesn’t work, since traveler has its own configuration, I think that in my case that we use elementor, it should have several template models for the locations that take the data dynamically from the configuration of the location in question, I do not understand then what it is for if you use elementor and you have to insert the content manually. I think they should take a look at the locations for you to choose wpbackery or elementor, take the information from the traveler configuration itself, with the option of 4 or 5 templates for the layout.
In my case, it would suffice with a gallery, a map, and the listings depending on the selected tab.
I hope that it will be possible to carry out this change, for us the locations are very important, since we separate the list of accommodations by provinces and cities. Thank you
Hi,
You can post ticket on our support system here: https://shinehelp.travelerwp.com/
Then our support team will check it for you better.
Regards
The new updates. 3.08 is pathetic, can i get back to 3.07 ?
Also, View more option for services should remain there,or atleast we should get an option to keep it. All our services were prepared accordingly.
Hi,
You can post ticket on our support system here: https://shinehelp.travelerwp.com/
Then our support team will check it for you better.
Regards
Hi, do you offer discount?
We don’t have any new discount plan yet.
Regards
Hi I am reading some comment and I wanna know if this function already added. I’m looking for this functionality also in a WP Travel theme.
We want Amadeus system to be fully integrated into our own system (For flights) So once a client order a flight (from Amadeus) + Package from (our website) it will all be purchased from ourwebsite and they will receive all in one email from our website And the system can take care of flight changes or refund or cancellation via our system only
Hi,
Our theme does not support to work with Amadeus system yet.
I have noted it down and passed it to the dev team. We will collect more requests about this feature and consider adding it to the theme.
Thank you for your recommendation.
Regards
Hola, en primer lugar gracias por la evolución que estáis haciendo de este theme, aunque para nuestra opinión, le faltan algunas cosas y mejoras que creo que más adelante iré comentando a ver si podéis implementarlas como por ejemplo, poder incluir en las ofertas un campo de mínimo noches para las ofertas, ya que algunos propietarios usan un número de noches mínimas en según que fechas como por ejemplo semana santa.
Bueno, el tema que me ocupa hoy es que resulta que estoy personalizando con las opciones que dais las Locations o ubicaciones, pero por muchos cambios que hago, todo sigue igual, cada localización aparece la página en blanco sin contenido y eso que he activado el mapa, los tab, etc….
Gracias.
Hi,
I have noted it down and passed it to the dev team. We will collect more requests about this feature and consider adding it to the theme.
Thank you for your recommendation.
Regards
Hi, is it possible to alter the booking form? and can I change the form according to that specific tour?
Unfortunately, it is not possible to do that.
Regards
i have 3 languages the room list service in hotel one in one languade are displayed in the other there aren’t room list too many bugs in the search also
like ok there is no reason the room to disappear from the home page if in those dates there aren’t rooms available… you should have a elementor addon to show the rooms even if they are all reserved
Hi,
You should translate your hotel and rooms to all languages to make it show up
https://travelerwp.com/how-to-set-up-wpml-plugin/Regards
can we display the rooms of the hotel even if in this period isnt something available ?i have translated everything
There are have some option you need to check to make hotel/room appear on front page:
- Hotel must have available room to book so you have to create at least room and assign to hotel.
- When you create hotel, please set Book before number of day to 0 to make hotel can book at current time.
Also after update theme, you should go to Traveler Settings > Sync Availability and Upgrade Data to update database structure to make theme work properly.
Thanks
