Hello, @ingenuitor,

Could you please contact me via my email aizazawan55@yahoo.com so that I will try to share the version which I have in my computer, other then that this is not possible.

Regards, P-THEMES.

Please join our Discord Lesson

I sent you an email, thanks for your help…

Hello, @ingenuitor,

I have already replied to your email please check back to your email reply now and if necessary reply to it accordingly.

Regards, P-THEMES.

Please join our Discord Lesson

ok thanks, can you send any link or post where I can see how it works the FAQ’s block ?

And this way to do it is aligned with Structured FAQ data of Google? just for my information before to start. thanks,

Hello, @Joaquim_,

Please check the FAQ’s design here on our demo site: https://www.portotheme.com/wordpress/porto/shortcodes/faqs/ this is how it works.

It does not automatically generate structured FAQ data that is aligned with Google’s guidelines.

To align with Google’s structured FAQ data, you need to implement the appropriate schema markup on your website. Schema markup is a standardized format that helps search engines understand the content and structure of a webpage. It provides additional context to search engines and enables them to display rich snippets, including FAQ sections, in search results.

To create structured FAQ data aligned with Google’s guidelines, you can manually implement the FAQPage schema markup on your website. You’ll need to add the necessary HTML tags and properties to mark up each question and answer within the FAQ section.

Here’s an example of how the HTML structure would look like for a single question and answer:

<div itemscope="" itemtype="https://schema.org/FAQPage">
  <div itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question">
    <h2 itemprop="name">Question 1</h2>
    <div itemprop="acceptedAnswer" itemtype="https://schema.org/Answer">
      <div itemprop="text">
        Answer 1
      </div>
    </div>
  </div>
</div>

You would repeat this structure for each question and answer within your FAQ section.

It’s important to note that simply using the FAQ shortcode provided by the Porto theme won’t automatically generate the necessary schema markup. You would need to modify the code to include the appropriate schema properties and attributes.

If you’re not familiar with HTML and schema markup, you may need to consult a developer or utilize a plugin specifically designed for adding structured data to your WordPress website.

Regards, P-THEMES.

Please join our Discord Lesson

Hello, @MajorNR,

Please try to turn OFF/Uncheck the “Merge javascripts and stylesheets” and “Enable Critical CSS” under Porto >> Speed Optimization Wizard >> Advanced and Save and Continue, finally check back to your site after clearing the browser cache.

Regards, P-THEMES.

Please join our Discord Lesson

Hello, @cloud-tech,

You can make the header full width from Porto >> Theme Options >> Layout >> Header Wrapper as Wide, save changes and check back to your site after clearing the browser cache.

Regards, P-THEMES.

Please join our Discord Lesson

Hello, @umerseo,

Could you please contact us via our support forum with your site WP Admin URL and Credentials and with your theme purchase code so that we will check/verify and solve the issue for you on your site.

Regards, P-THEMES.

Please join our Discord Lesson

Hello, @jminst,

Artificial Intelligence still finds some languages difficult to process, and it cannot generate large amounts of text in them. Therefore, you have to reduce the number of words or sentences and then regenerate it with AI.

Regards, P-THEMES.

Please join our Discord Lesson

Hello, @dennygoosensen,

Please watch and follow the instructions shown in this video: https://jumpshare.com/v/RiGqhp5dZdzduAks7zFw

And here is the code of the contact form checkbox for that don’t show the popup again:

<p class="mb-0"><label class="checkbox checkbox-inline" style="font-size: 12px;"><input type="checkbox" class="wysija-checkbox porto-disable-modal-onload align-middle" name="wysija_donot_popup" value="1">Don't show this popup again</label></p>

Regards, P-THEMES.

Please join our Discord Lesson

Hello, @edwardr723,

We regret to inform you that it is not possible with the current theme version and requires extra customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page.

If you would like to avail of paid customization services, please submit a customization request to the to: https://www.portotheme.com/customization/

Regards, P-THEMES.

Please join our Discord Lesson

Perhaps you can consider it for a future upgrade, it would be much nicer for such as powerful theme.

Hello, @edwardr723,

Please submit it as a feature request on our forum here: https://www.portotheme.com/forums/topic/feature-request/

Regards, P-THEMES.

Please join our Discord Lesson

Hello, @JasonWeber987,

Sorry for the inconveniance, please try to go with this link: https://discord.gg/UNdv3MXk35

Regards, P-THEMES.

Please join our Discord Lesson

Hello, @yoannbouffard,

Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

ul.products li.product-col .woocommerce-loop-product__title {
    white-space: normal !important;
}
ul.product_list_widget li .product-details a, .widget ul.product_list_widget li .product-details a{
    white-space: normal !important;
}

Regards, P-THEMES.

Please join our Discord Lesson

Hello, @Rembrandt_Lights,

Please navigate to Porto >> Template Builder >> Popup and from there edit the particular popup and remove the condition: https://www.portotheme.com/wordpress/porto/documentation/display-condition/ OR simply and completely delete the popup from your site and from trash as well, and it should solve your issue.

Regards, P-THEMES.

Please join our Discord Lesson

Thanks ! Removed the condition.

Sound’s Good!!

Hello, @digikomid,

I have reset your purchase code, now you can use the same purchase code for activation of your theme.

Regards, P-THEMES.

Please join our Discord Lesson

Hello, @jayeshbihani,

Thank you for expressing your appreciation for our customer care team. We value your feedback and understand your concerns regarding the temporary solution provided. We apologize for any inconvenience caused by this approach.

We strive to offer effective problem resolution to our customers, and we acknowledge the importance of taking responsibility if there is any fault on our end. Your experience matters to us, and we are committed to addressing any issues in a satisfactory manner.

We appreciate your patience and understanding, and we assure you that we will carefully review your feedback to improve our services. If there is anything else we can assist you with, please do not hesitate to reach out to us.

Thank you again for bringing this matter to our attention.

Regards, P-THEMES.

Please join our Discord Lesson

Now, there is another problem on the website. I request you to check my support ticket and get it resolved.

Hello, @jayeshbihani,

We have again replied to your support tickets, please check back our reply there and please do not write here for the support tickets.

Regards, P-THEMES.

Please join our Discord Lesson

Hello, @dee-uk,

Please navigate to Porto >> Theme License and unregister the theme from there and then again register the theme with the same purchase code and then try to check under Appearance >> Install Plugins.

Regards, P-THEMES.

Please join our Discord Lesson

Hello, @baspax1989,

I have just checked your site now and it is working perfectly fine for me, here is the screenshot: https://postimg.cc/Z98qWx6R it must be the cache issue at your end nothing else, please try to clear the cache and check back again.

Regards, P-THEMES.

Please join our Discord Lesson

Thank you very much for your reply, i see that im using cloud flare and so i had cache from outside of the backend settings so cleared and everything ok!

Sound’s Good!!

Support has fixed this issue – Thanks PT Support

Hello, @TukMike,

Thank you for letting me know that the issue has been resolved by the support team. I appreciate their assistance. If you need any further help or have any other questions, please don’t hesitate to reach out.

Regards, P-THEMES.

Please join our Discord Lesson

I haven’t received any response yet. And the same problem is happening again.

The whole layout of the website has changed again. Like, it is in a box.

The same thing is happening again with the website. I cannot create a website again and again because of this.

I humbly, request you to look into it and get is fixed ASAP!

Hello, @jayeshbihani,

We have again replied to your support ticket, please check back to your support ticket reply now and then reply back to it accordingly.

Regards, P-THEMES.

Please join our Discord Lesson

Hello, @mimikss,

I can see you are using the FVM cache plugin, you are using the lightspeed cache server end as well, so we suggest you that first of all, please deactivate the cache plugins from your site and remove the complete cache from server end as well till you are in the development process.

And then please try to change the color from Porto >> Theme Options:

Header >> Header Styling Menu >> Menu Styling Breadcrumbs >> Breadcrumbs Styling Footer >> Footer Styling WooCommerce >> Styling

Finally check back to your site after clearing the browser cache.

Please note that some sections color have been overidden by the elements setting, in that case you have to edit the page and then edit the element, and under the element settings change the color as per your requirements.

If still you need any help, you can reach out to us via our support forum with your site WP Admin URL and Credentials so that we will check it for you on your site and help you out.

Regards, P-THEMES.

Please join our Discord Lesson

Hello, @thecreativelabnet,

Please navigate to Porto >> Setup Wizard >> Full Site Editing and un-check the option from there, save changes and check back the options of the Post again and let me know the result.

Regards, P-THEMES.

Please join our Discord Lesson