8830 comments found.
Several car models (child categories) have detached themselves from the parent categories (Car Makes). They are so many and I have no idea how to restore this. What could be the reason and how can I sort it?
I just noted that your demo has also detached some car models from car makes e.g. the Acura car make models have been detached from the respective car models. Car models for Acura on your site doesn’t appear in search or ad building. This is a bug which you need to fix. thousands of car models on my site have been detached from their respective car make. See on your demo here
https://prnt.sc/ao_euqtTA2ci https://prnt.sc/tnqybycxVbLdHello,
Thank you for the information,
I tested our live demo preview page > https://motors.stylemixthemes.com/elementor-classified-one/
The categories are not with relations, I have reported this case to our QA managers, it will be fixed as soon as possible. Thank you for the feedback from our live site
Best regards
Let me know when this is gonna be solved
What did you update when this issue has NOT been solved. How am I going to restore relation of hundreds of models to makes? Seems you manually update your own template for us to believe that you have sorted the issue. I truly hate this theme
I did an email last week you have not responded. Did you just update your demo template alone to make me believe that your solved the problem? Now tell me how I am gonna reattach car models to respective makes. Your update has not solved anything from our end. It ONLY worked for your demo site. Sad!
You need to make sure that you set the relationship between your make and model listing categories properly. The latest updates didn’t include any restrictions or changes for listing categories in general. For more info to properly set relations please check the following > https://docs.stylemixthemes.com/motors-theme-documentation/content/relationship-between-listing-categories
Regards
I had set this relations well a long ago. It’s just recently that a half of the models which are in hundreds deassiciated themselves from their respective makes. You even admitted this here and I believe you only sorted your demo manually. I identifying models one by one and attaching them back makes is extremely a lot of work. Can you please provide a solution
On this this you admitted this and said you will fix it. What are you doing to fix this. I have hundreds of models detached from makes. I saw you only fixed your demo. Can you provide a solution. Last week I send an email on your support email. Can you reply. Do far I have bought more than ten themes on Envanto and I have never experienced such a huge problem
You, people, need to find a lasting solution to this. I have spent two days rebuilding car models(child categories) and reattaching them to parent categories(makes)
Please kindly note that in the comments section we are not able to check your issue with makes and modeles, if you will properly follow the guideline that was provided previously there won’t be any restrictions with the latest version of the theme.
Regards
im super interested in getting a second copy of this theme so that i can activate my expired support .. but i have 2 requests before doing so and this is time sensitive
1. can you please fix the importer 5.0.7 didnt actually fix the problem nor did motor 5.4.9 ive even had my hosting company try again still all 500 or 200 errors ive also noticed based on the comments here that im not the only one facing these issues .. ive recommended many of my clients buy your themes but this is the only one ive ever had this many issues with. so before i grab this under my own project i would like the reassurance that the imported problem has been fully resolved. when running it now the page refreshed over and over again for the demo car dealership 1 it hangs on classified listings which is quite annoying. please fix this
2. can you enable the current sale for envato to your app template so i can buy that too..
I missed the salestalk take super duper long and the importer is still broken smh….
Hi,
Apologies for the delayed response.
1. In the latest version of the theme, there should be no restrictions when it comes to theme installation and demo import. However, it’s important to note that issues such as error codes 500 and 200 can arise due to various factors, including server limits and configurations. If you encounter such issues, we recommend checking your server settings and ensuring they meet the necessary requirements.
2. Regrettably, the Mobile App is only available for purchase separately on CodeCanyon. It is not included as part of the theme package.
Best regards
That’s not factual
1. I have a fully dedicated server with enough resources to do anything
2. I’ve raised all the limits to 4000 - max timeout 4000 - max exicution 4000 - memory 4000 - max upload 4000mb
It’s not my server at all as many people below in the comments are complaining about the same thing
3. I know the app is not a part of the package I specifically asked you to add the global envato sale to the 30% for the app so I could have bought both together
4. I’m very concerned with this theme and app because presales inquiries are 3-4-5 days
There are people complaining about it being bloated and laced with errors
I really really wanna get another license to get support since my clients account expired
I cant even install the demo content in their licensed site that crashed
It’s very discouraging at this point
Plus I missed the sale
Motors … hmmm .. I can show you proof in a video that I’ve installed it correctly and that all php limits are up
It’s not working properly
Needs some special attention and a bandaid
To update the theme, please ensure that you use the Envato account that was used for purchasing the theme. From your account’s “Downloads” section, you can access and download the latest version of the theme without any limitations. It’s worth mentioning that unexpected issues may arise due to server restrictions or when using outdated theme versions. Keeping your theme up to date can help prevent such issues.
Unfortunately, I am currently unable to offer the Mobile App for sale. It is not included in the available offerings at the moment on CodeCanyon and the theme and the Mobile app couldn’t be bundled
We apologize for the delay in responding to your comment. During peak times, there may be delays, resulting in longer response times. We appreciate your patience and understanding.
Furthermore, please be aware that the comments section primarily serves as a platform for pre-sale inquiries. For support-related assistance, we kindly request that you reach out to us through the appropriate support channels
Regards
I waited days for a response can you turn the sale back on temporarily so I can get mines
Unfortunately, I am not able to turn it
Regards
can you please check ticket #Z50783??
Hello,
Apologies for the delay, we are currently experiencing a high volume of support requests. Please note that our ticket system operates 24/7, allowing you to create new tickets at any time. Our support team will review and respond to all tickets in the order they were received, with each ticket being assigned to an individual support manager. Please understand that there may be delays during peak business days, weekends, and holidays, which can vary depending on several factors. The maximum delay will vary based on the aforementioned factors. Please also keep in mind that our team is located in different time zones, which may cause variable response times.
I already notified our support department directly, your ticket was assigned to one of our support managers and will be replied to as soon as possible
Best regards
Hello, i bought 2 licences and i’ve never used them, only for tests! Could you please void them so i can use it again! Thanks
Just to let you know, i’ve deleted the websites so i cannot do it myself. Thanks
Hello,
Please contact us via the contact form from our portfolio page and send purchase code for the theme, our managers will check and reset the key from your old domains
Best regards
Hello I just purchased support for this theme several hours ago. But support still not activated. When i try to make a case it says License activation is required
Hello,
Please visit our support site here > https://support.stylemixthemes.com/tickets/new
Try to Logout from the support site and log in with the help of the Login with Envato button, so the account will be synchronized with your Envato account > http://joxi.ru/eAOkNOYsGwp87A
In this way you can use your Envato account that you purchased on Envato and synchronize your account with our support site, so you will be able to submit tickets from our support site
Regards
Fantastic! Thanks you. I will try it.
Hi there,
1. I have a menu on mobile the background is not visible, where I can put color on it? how it looks now here: https://ibb.co/dW1TvB8
2. The theme keeps breaking when I install plugins like wp rocket, which one I can use that doesnt break anything?
My site is really slow, the theme, the back end, super slow.
Thanks
Hello,
1. We do not have such kinf of styling in general for mobile screens and menu. Have you customized the theme scripts and included custom styles?
2. It doesn’t depend on the theme by default. For example, on our live demo sites, our developers used the following caching plugins -> Autoptimize, WP Super Cache and the advanced-cache.php module on the server
Regards
I am trying to activate the theme on a subdomain but it showing that It already activated on a domain, but there is nothing on that domain. can you please unlink that from any other domain I can purchase code for the theme, please help
Hi,
You need to deactivate the activation from old domains if you are going to use the theme on a new domain > https://docs.stylemixthemes.com/motors-theme-documentation/installation-and-activation/license-key-deactivation. According to the Themeforest license policy, you can use the theme in only one domain. You are able to activate the theme two times, one for live and one for testing. Our manager cleared the license from your previous domain. Now you can use the activation on your current live domain. For the future, if you are going to activate the license on a new domain, please deactivate from your old domain
Best regards
Livingstonewere1 — they keep deleting my comments too. Buggy over bloated script. Support is awful.
Hello,
We would like to emphasize that the comments section is not intended for general support. Any comments that are off-topic will be removed by moderators. If you have any support-related inquiries regarding the default settings and options of the theme, we kindly request that you create a support ticket on our dedicated support site.
Best regards
I am trying your template with Motors Car Rental Two. What I have discovered is that when I create categories for the cars and choose one of those categories…. the car list below with the button “Rent Now!” doesn’t work.
if i just select the “Explore Vehicles” it does work. In case that you can’t (or refuse to) fix it can you please tell me in which file i need to look so that i can try fixing it on my own?
no matter the answer, this is a bug and needs to be resolved.
thank you
Hello,
The Rent Now button works properly on our live demo sites, on our own testing environment and on our customers live web-sites. On your end, it could be due to multiple factors. For the first I can recommend you please make sure that you are using the latest version of the theme and all the theme plugins should be updated as well. After it, go to the products section and the product that you are testing and in the single product setting please carefully recheck the product settings especially the variable part of the product. For details > https://docs.stylemixthemes.com/motors-theme-documentation/car-rental-layout-features/rental-products
Best regards
Hello, thank you for your answer. Ι have the latest version of the theme and theme plugins are updated. You have no categories in your demo menu. I am attaching photos https://ibb.co/PzwVN3J https://ibb.co/3zgTgSJ
Your provided screenshots are not available. Please note the comments section is a place for pre-sale questions. If you have questions according to the theme default settings and options please kindly submit a ticket on our support site and our managers will be glad to assist you as soon as possible
Best regards
As much as you continue deleting my comments because of notable problems with your theme I will continue reminding you. This WPbakery on the contact page that is forcing you to have it updated. You have not updated WPbakery for a very long period of time. Look at this https://prnt.sc/sv4GvaBJkXlb
In another comment I told you that my website is not loading car models on search and on ad posting/ad building. Instead of advising me you delete my comment. Why surely?
Hello,
Please be informed that plugins like WP Bakery page builder are typically not available for free. We have purchased these premium plugins and included them in our theme packages as external plugins. As a result, you can utilize these plugins without any restrictions. All future updates for these plugins will be provided within our regular theme updates. Therefore, you will receive the plugin updates as soon as the theme update becomes available.
We would like to emphasize that the comments section is not intended for general support. Any comments that are off-topic will be removed by moderators. If you have any support-related inquiries regarding the default settings and options of the theme, we kindly request that you create a support ticket on our dedicated support site.
If you have any further questions or require assistance, please feel free to reach out.
Best regards
Your update left this space between the banner and the header on mobile https://prnt.sc/_cRAEQ-s-7sv
Looks good if I revert to the previous theme version
Hi,
Have you made any customizations to the theme scripts or added any custom CSS? Our developers have not made any modifications to the latest updates specifically for mobile screens in general.
If you have made any custom changes to the theme scripts or added custom CSS, it’s possible that these modifications could be affecting the display on mobile screens. We recommend reviewing your customizations to ensure they are not conflicting with the mobile responsiveness of the theme.
Regards
My license is active on website but cannot contact support. Apparently my license has been used already!!!!? The listings on elementor or wpbakery does not work! How do I contact support??
Hello,
Please visit our support site here > https://support.stylemixthemes.com/tickets/new
Try to Logout from the support site and log in with the help of the Login with Envato button, so the account will be synchronized with your Envato account > http://joxi.ru/eAOkNOYsGwp87A
In this way you can use your Envato account that you purchased on Envato and synchronize your account with our support site, so you will be able to submit tickets from our support site
Regards
Thanks for the great theme
Thank you as well! We appreciate your support and valued feedback.
Hello,
I am interested in buying this WordPress website theme with this app (https://codecanyon.net/item/motors-car-dealership-classified-listings-mobile-app-for-android-ios/24219339#).
My requirement is to develop a WEBSITE and APP for free listing of Automobiles, where sellers post free ads with details and the buyers can see the advertisement and can directly contact the sellers.
Languages – English & Arabic Countries – UAE, SA, Oman, Kuwait, Qatar, Bahrain. Currency – as per these countries
My questions are -
1. If we buy these two themes (Motors – Car Dealer, Rental & Listing WordPress theme AND Motors – Car Dealership & Classified Listings Mobile App for Android & iOS), are these two things interconnected? are these both running with the same site database?
2. Suppose we have thelisting.com hosted somewhere with this WordPress theme (Motors – Car Dealer, Rental & Listing WordPress theme), then if we change the data from WordPress admin for suppose car brand lists (add/update/delete), will it be changed for the APP which will be installed on android & ios users?
3. If we buy this (Motors – Car Dealership & Classified Listings Mobile App for Android & iOS) from codecanyon, then can we make changes on the app as per our requirement? will you provide source code after buying this? And what is the platform used for this app? Is there any proper documentation for setup the app code in local system and then we can change according to our requirement and produce the apk and ios file? And then we can publish to google play store and app store.
Please reply as soon as possible. We will be waiting for your reply.
Hello,
1. Yes, the Mobile App is specifically designed to work with the Motors theme. If you have any questions regarding the Mobile App, I recommend reaching out directly through CodeCanyon. You can visit the following link to ask pre-sale questions: CodeCanyon Motors Mobile App Comments > https://codecanyon.net/item/motors-car-dealership-classified-listings-mobile-app-for-android-ios/24219339/comments
2. Please note that the Motors theme is intended for use exclusively within the WordPress environment. The Mobile App is specifically developed to work seamlessly with this theme. It is important to understand that the theme’s data cannot be transferred or used on a different platform by default.
3. I apologize for any confusion, but I am unable to provide answers regarding the Mobile App. For any inquiries or concerns related to the Mobile App, I kindly request that you leave a comment on the provided link mentioned earlier. This will allow you to receive accurate pre-sale assistance specifically related to the Mobile App.
Thank you for your understanding and please feel free to reach out if you have any further questions.
Best regards
Hi, After update motors to 5.4.9 – motorcycle template, the mobile version on inventory page is not working like it should. The search option is showing like in screenshot https://ibb.co/NxYnB8y and not like on your demo. It seems there are some js missing to make it work correct, but I don’t know what is wrong here. Thank you for advice if there is someting to activate to make it function or if there is a problem in update. Kindest regards.
Hello,
I tested this case with our QA managers and couldn’t detect any restrictions with the latest version of the theme. Have you customized/modified the theme scripts?
Regards
Hello, thank you for checking. No, I did not modify any scripts. I tried to find the difference between your demo, that is working nice, and my website and I can only see that even the .mobile-search-btn is not clickable and the form .mobile-search-filter is underneath the footer visible. I don’t understand what script is missing and why. So I bought a new support but by connecting in support.stylemix it says “This purchase code has already been used.” Please advice how to solve this in order to ask to your support. Thank you.
Hello. I tried connecting again this morning but entering my purchase code still saying that is has already been used. I’m blocked although I renewed support… Thank you
Please visit our support site here > https://support.stylemixthemes.com/tickets/new
Try to Logout from the support site and log in with the help of the Login with Envato button, so the account will be synchronized with your Envato account > http://joxi.ru/eAOkNOYsGwp87A
In this way you can use your Envato account that you purchased on Envato and synchronize your account with our support site, so you will be able to submit tickets from our support site
Regards
Thank you ! It worked fine 
Kindest regards
Hi, my license has expired, I just want to ask you one question: My customer wants to use Bank Transfer as a payment method, but while you are checking out the system says (ERROR. Invalid payment method. ) Yet I have enabled normally in woocommerce the payment. Is there a guide to set up this Payment Method? I remember that in the demo I downloaded the payment methods are entered as Variables. Thanks for your help
Hello,
You can use the Woocommerce checkout, when you are using the Woocommerce the payment options and settings will depend directly on the Woocommerce payment method by default
Regards
Hey hi… Once i import the Demo with Elementor page builder it’s not working well, the site is broken, header everything is scatted and again when i import with WpBakery page builder when importing the Demo too the plugin “motors-listing-types” is causing error to the site which is breaking too.
Hello,
In order to properly import the demo layout, you will need to reset the site and import the demo layout to a fresh environment, as different demo layouts come with different features and plugins. Note that the Motors Listing Types plugin couldn’t be used with Elementor demos at the moment, the integration will be included in the future updates
Regards
Please help me, how can I adjust the price ranges in the search options? https://www.elliottcrypto.com/inventario2/
How can I upload vehicles in bulk from an excel?
In the Available Vehicles section How can I add a Whatsapp button or buttons with personal actions?
Help!!
Hello,
1. To make the pricing listing category a range, you need to go to the Listings > Listing categories section, and there you can edit the Price listing category and display field as a slide (it will make the range) > http://joxi.ru/a2XMGNZupaVO0A
2. The theme is compatible with the WP All Import plugin. You need to use the WP All Import plugin with our STM WP All Import Addon, you can download the addon from here > https://docs.stylemixthemes.com/motors-theme-documentation/import-listings/import-preparation#stm-wp-all-import-addon. The add-on uses the default importing process of the WP All Import plugin and the theme doesn’t control the importing process. The proper demo CSV file you can get from here, so in this way, you can compare the structure of your CSV file with the demo file > https://docs.stylemixthemes.com/motors-theme-documentation/import-listings/import-example-files
3. You need to activate the option from the Theme Options single listing > main section. After it, you need to set the phone number for the dealer of the single listing author, and all the user settings you can manage from the WordPress > users section by editing the single user >>>> http://joxi.ru/L21MdBzuwk9b42. You can activate the WhatsApp button for a single listing by following this manual >>> https://docs.stylemixthemes.com/motors-theme-documentation/customization/whatsapp-button
Regards
Thank you
You are welcome
Hello, hope you are fine ! For a long time you haven’t updated visual composer… last update includes many fixes, it’s urgent to update. When will you update ? (because plugin is included in your theme ) Thank you.
Hello,
We included the latest available version with the latest theme update already. You need to update the theme and after it go to the Motors > Plugins section and there you can update the plugin to the latest version
Regards
Im so happy that this theme allows the option to openly use the multisite option
i would like to buy this now now i just have a few reserves because in the comments ive seen many people comment about the demo importer getting stuck at 85%
ive tested this with a clients site and right after the theme options part it throws a 500, 504 or a 200 error
if you can fix this today ill buy a copy .. i just went thru alot of trouble with the autozone theme here on themeforest and i dont wanna go thru the same problems with you about this .. just bring upfront about it ..
2. the comments on here are 4 days old with out reply .. how responsive is your support/ like whats the response time .. these people are complaining about past tickets and its a bit concerning
aside from that i wanna buy now please advise
Hello,
1. It could be due to the low server limits on your site. Please make sure that your server limits are according to the theme required limits (we recommend you to use PHP 7.4 version if you are using PHP 8 kindly decrease it to the 7.4 version) -> https://docs.stylemixthemes.com/motors-theme-documentation/general/system-recommendations. You can manage the server environment limits by contacting your hosting provider team directly.
2. Apologies for the delay, we are currently experiencing a high volume of support requests. Please understand that there may be delays during peak business days, weekends, and holidays, which can vary depending on several factors. The maximum delay will vary based on the aforementioned factors. Please also keep in mind that our team is located in different time zones, which may cause variable response times.
Let me know if you will have pre-sale questions, I will be glad to assist you
Regards
Max time out 1000 seconds Max upload 10gb Max execution 1000 Max memory 2gb and forced 4gb and I’ve tried all php versions on a fully dedicated server
To ensure a smooth experience with our theme, we kindly request that you log in to your Envato account and navigate to the downloads section. From there, please download the latest version of the theme. It is essential to have the most up-to-date version installed, as we have resolved any potential restrictions related to the demo import process.
We have thoroughly tested the latest version of the theme on our own testing sites, and we did not encounter any issues with the demo import functionality. Therefore, we highly recommend that you verify that you are indeed using the latest version of the theme to avoid any potential complications.
Regards
