5503 comments found.
Hello. I need to show the contact/reservation form on the right only in some accommodations. Since I use custom sidebars for other hosting. But if I disable the contact/reservation form, I can’t show it in some accommodations. Can you provide me with a shortcode or code to implement in the sidebar of the accommodations where I do want to show your contact or reservation form? Thank you.
Hi, Thank you for the comment. We currently do not have a widget for booking form in wordpress sidebars/widgets. There is a widget can be added to elementor based pages as booking form elementor widget – but elementor cannot modifying only sidebar of a custom post type (property). I am afraid we do not have this option by default.
I am not sure how many listings you have. You can use a custom css with property post id to make custom css changes to specific properties only.
Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Is there a feature that I can add guest reviews because I don’t see it in the demo version?
Hello. thank you for your inquiry. We only have property review – which is shared by the user renting a property after confirmed booking ends. We do not have guest reviews. If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate thank you
Dear Support Team, In submit payment section I do not have option to receive payment in AED UAE currecny can you guys help me how I can add that
Hi
Thank you for the message.
The list of currencies for payments will include the ones supported by Stripe and PayPal. I checked and your currency is not supported by Stripe: https://stripe.com/docs/currencies
In this case, you can add your currency as custom currency with a Wire transfer https://prnt.sc/zO2MuaxR_d3Y
HELP: https://help.wprentals.org/article/wire-transfer-payment-method/
Thank you,
Dear support team, i Have seen stripe documentation and United Arab Emirates AED is acceptable by stripe, just you guys didn’t not update in dashboard can you Please add AED. Please check stripe documentation.
Hi
Thank you for the message.
We will add the new currency, in the next theme version. If you need it sooner, please open a ticket in our support system and we will guide you on how to add the currency.
Thank you,
Dear Thanks, we do update our self, but kindly update in next version coz we when we update it will be disappeared and it is sensitive like if client suppose to pay AED 35 he will get charge USD 35. Please update in next version. Love your work and support.
Hi,
We will add the new currency in the next theme version.
We are glad that you like our theme and support.
Thank you,
Could you please explain how each host get paid on thier bookings through the website?
Hi,
Thank you for the message.
The theme supports payments only to admin. The payments for the owner need to be managed outside the theme.
HELP:https://help.wprentals.org/article/1-20-how-to-work-with-deposit-fee-and-service-fee/
Thank you,
Dear we have to include 3 fees in each booking – 7% Municipality Fee – 10% Service charge and 5% VAT , can you advice me with percentage how I can add above, currently I can see available option CITY FEE only this felid name we like to change to Tourism Tax. Please guide us.
Hi
Thank you for the message.
You can rename the City fee to Tourism Tax using the Loco translate plugin. The steps that you need to take are described in the below help article: https://help.wprentals.org/article/how-to-modify-theme-text-in-english-with-poedit/
The theme does not include a VAt fee, but this can be easily added with Woo commerce: https://help.wprentals.org/article/install-woocommerce-and-use-woocommerce-payments/
The service fee needs to be set in Theme Options: https://help.wprentals.org/article/1-20-how-to-work-with-deposit-fee-and-service-fee/
Thank you,
Dear I need help, there is issue in invoice section, Wire Payment Received – Activate Purchase, The Tab is not working. once you click nothing happen. can you Please provide me instant solution.
Hi,
Thank you for the message.
I am not familiar with the situation that you describe.
Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you,
Is there any way I can use this theme to showcase long-term rental properties (monthly-based payment) among short-term rental properties?
Thank you!
HI
Thank you for the message.
The theme supports booking per night and per hour. Unfortunately, we do not support long-term bookings.
Thank you,
hi sir possible to add whatssap or any social media for book now instead check in check out
Hi,
Thank you for the message.
We have the option to replace the booking form with a contact form: https://help.wprentals.org/article/hide-booking-form-and-replace-with-owner-contact-form/ but we do not have the option to add a WhatsApp button.
Thank you,
Hello. Is it possible to change the booking summary currency to my local currency, Ksh?
Hi
Thank you for the message.
You need to set the currency for payment from Theme Options-Payments & Submit-SUBMISSION PAYMENT SETTINGS
You have details in this help artcile: https://help.wprentals.org/article/price-currency/
Thank you,
Hello, i am unable to add the number of guests and number of beds when adding a listing
Hi
Thank you for the message.
I am not familiar with this behavior.
Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you,
Hello. I am unable to scroll using the arrow buttons on my desktop. Also, I am adding a property to my listing, but whenever I add bed sizes to my listing, it is not saved.
Hi
Thank you for the message.
Please make sure that you have the latest theme version installed on your site. https://help.wprentals.org/article/how-to-update-the-theme-and-plugins/
We are more than happy to check the above for you but we need to do it on your site.
Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you,
hi,
We have created a website with 5 properties but when a user reserve a booking we are not receive any email for that kindly let me know where iam making mistake. or need to configure the SMTP for that ? kindly guide me accordingly.
there should be an email with user details that userx has been booked this property with user contact details so our team should contact him. but we are unable to receive the email but once we login the site admin panel in booking section the booking is there but user name only no contact details.
Hi
Thank you for the message.
Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you,
Hello. For emails you can verify this help settings as well – https://help.wprentals.org/article/emails-are-not-sent-emails-not-working/ . For further help please contact our support through the details sent above. thank you
Tq
Hi
Thank you for the message.
Will add this to our wishlist for future review, but at the moment we don’t have this.
Thank you,
We want to purchase your WP Rentals theme but first, as a Digital Marketing Agency, we would like to know its Performance score on Mobile and Desktop for Google Pagespeed Insights. As speed is the primary factor for us when deciding the final theme. Also is this theme mobile-friendly?
Hello. Thank you for the message. The theme is responsive and optimized. You can check everything you wish with the demos. If you need further info or want to test our theme backend as well, please send a message from here https://themeforest.net/user/wpestate
Thank youHello and thank you for your support. We manage a clients site with your theme purchased. We will ask you a quick question before open a ticket from him. We use WPML and when we try to change listing period prices from frontend in english language they are not changing in other languages. Do we have to do any extra steps? Thank you in advance
Hi. Please open tickets with WPML support first of all. We can share help created with WPML support, but they change plugin regularly so they may need to check further.
For custom price we have this wpml support details https://help.wprentals.org/article/wpml-how-to-sync-custom-price/
For theme options, please open tickets in our support system.
Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Hi, when will you have calendar synchronization by XML, please? Thank you!
Hello. Thank you for the message. We have ical feed sync – https://help.wprentals.org/article/icalendar-import-export/
I cannot find any info about sync by XML on sites like Airbnb – Booking etc. All use ical feed.
If you have more information please send the details in support and we will review the documentation further with development team.
Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you!
Presale Question: My client have a building with 10 apartments, so in Booking.com it will appear like an property with 10 room. In this case is possible manage the syncronization of WP Rental with Booking.com? regrads
Hello. Thank you for the message. We do not have the possibility to show one property with 10 rooms to book. In your example each apartment needs to be a property published on the site. For each property you can add an ical feed that syncs calendar availability. You can use ical feed from booking.com as well
If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you
Presale question: I understand that with iCal I can import calendar from Booking.com (for example). But this is a syncronization by only one way. Because if someone book the room in the website, how can syncronize it in the Booking.com platform? Thank you
Hello. Thank you for the comment.
The ical system works like this.
From booking.com you get an ical for a property – that is added in wprentals property calendar section.
You can add ical feeds from different platforms.
From wprentals – calendar property – you can export the ical with bookings made on wprentals.
The sync recurring check between a calendar ical and the platform depends on each platform. On our site we do the sync every 3 hours.
If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you
Hello, when we do a booking we need to send rental agreement to be esigned, is there something that can facilitate that? We would like this to be automated.
Hello. Thank you for your interest and for the question. I am afraid we do not have this feature. Thank you
We are excited about the idea of creating a website for boat reservations and we need your expertise to help us determine if your theme is suitable for our needs. We have a specific requirement that we would like to discuss with you.
Our goal is to allow users to rent boats for different periods of time, including the option to rent them for only half a day. This means we need the ability to configure bookings for either the morning or the afternoon only.
Before making a decision, we would like to know if your WordPress theme offers the necessary functionality to set up this half-day configuration for boat reservations. Is it possible to customize the theme to achieve this goal?
Thank you very much
Hello. Thank you for your interest.
I am afraid we do not have the half day option as you wish.
If you show me an example – i will study it further with development team and maybe it is something we could plan to add in the future, but at the moment the theme does not have this functionality.
Thank you
