23187 comments found.
I want to change the add to cart button to requotes quote button it it wont allow me and is there a way to allow this?
Hello, @xkicknitx,
If you do not want to use the Add to Cart button and replace it with Quote button then you should have to use the Porto Template Builder.
You should have to create your own Custom Single Product page and Shop Archive page using the template builder and then do not use the Add to Cart button element but instead use the Lightbox element and perform quote form with it like: https://www.portotheme.com/wordpress/porto/shortcodes/lightboxes/
https://www.portotheme.com/wordpress/porto/documentation/templates-builder/
https://www.portotheme.com/wordpress/porto/documentation/faq/how-to-create-custom-product-layout-using-porto-template-builder-and-with-wp-bakery-page-builder/
https://www.portotheme.com/wordpress/porto/documentation/single-builder-elements/
This is the only possible way.
Regards, P-THEMES.
Please join our Discord Lesson
I migrated my website but forgot to deactivate the purchase code. Can u please reset it. Thank you!
Hello, @Ab0ghode,
Could you please share first eight digits of your purchase code so that I will locate it into our DB and reset it for you.
Regards, P-THEMES.
Please join our Discord Lesson
it’s fb4abed9
Hello, @Ab0ghode,
Sorry for the inconveniance, but I have tried to find it in our DB and did not found such purchase code registered on any of the sites, so we suggest you to please try re-register the theme with the same purchase code, and if the issue will still persist then please contact us via our support forum with your site WP Admin URL and Credentials so that we will further look into it for you and help you out.
Regards, P-THEMES.
Please join our Discord Lesson
Hi developers, I seem to have an issue with the 404 page. The menu doesn’t seem to load properly on the 404 page. The issue seems to happen on the default 404 page. I also copied the 404.php file and put it in my custom them folder to make my own 404.php to help fix the issue. But the problem still seems to happen.
Looking at the 404.php file they both have global $porto_settings, the ?php header, and ?php footer lines. Therefore, I’m unsure as to why the drop down menu won’t load as normal on the 404 pages. Any help would be greatly appreciated.
I just found the issue. I unchecked the performance options and “Lazy Load Sub Menus”. Thank you.
Hello, @eduardomurillo,
Thank you for reaching out about the issue with the 404 page. I’m glad to hear that you were able to identify the problem and resolve it by unchecking the “Lazy Load Sub Menus” option in the performance settings. I
If you have any further questions or need additional assistance, please feel free to ask. We’re here to help!
Regards, P-THEMES.
Please join our Discord Lesson
hello i need to remove license, i need to install in another website
Hello, @alainscilly77,
I have reset your purchase code, now you can use the same purchase code for activation of your theme.
Regards, P-THEMES.
Please join our Discord Lesson
Hello,
Does the theme have a system for affiliate sellers?
Thanks!
Hello, @ap1506999,
First of all, thanks for showing your interest in Porto WordPress 
Yes, Porto WordPress is fully ready for MultiVendor sites, you can use the MultiVendor plugin such as Dokan or WCFM with our theme to create a MultiVednor site.
Regards, P-THEMES.
Please join our Discord Lesson
Thank you for your response,
Does the theme have an exclusive Administrator where you can view the monthly sales of each seller?
Hello, @ap1506999,
It depends on the Multivendor plugin which you used on your site, Dokan, and WCFM, Regarding viewing the monthly sales of each seller, both plugins offer reporting and analytics features to help administrators monitor and analyze sales data. You can typically access sales reports that provide insights into overall sales performance, including data on individual sellers. However, the extent and details of the reporting features may vary between the plugins and their versions.
Regards, P-THEMES.
Please join our Discord Lesson
Hi, I have several licences of your theme, and I was about to purchase a new one, but I see that you can’t have different breadcrumbs background images on different pages, since breadcrumbs options are no longer in each single page settings, but only in the theme option. Is that right or I’m missinig anything? Thanks
Giusy
Hello, @giusy_deorsi,
First of all, thanks for showing your interest in Porto WordPress
You can easily change the breadcrumb’s background images on different pages as per your requirements, by simply editing the pages and under page options changing/choosing/setting the background image for the breadcrumbs, please refer to this screenshot for further reference: https://pasteboard.co/m1l2sHuRukmq.png
Regards, P-THEMES.
Please join our Discord Lesson
Hi Porto, I have my home page with bakery pagebuider. Why I can’t see the panel: Page Layout & Sidebar ? To make it Wide.
thanks
Hello, @Joaquim_,
Please click on “Screen Options” and check YES “Porto View Options” and you will be able to see the View Options at the bottom of the page, check YES “Page layout & Sidebar” and choose the layout as with the left sidebar, please refer to these screenshots: https://pasteboard.co/V4NsrQiadvAK.png & https://pasteboard.co/2LxVbH0iwmWh.png
Regards, P-THEMES.
Please join our Discord Lesson
Hello, @Joaquim_,
You are not able to see the option because you are in Plugins section, you should have to go to the pages, and edit the particular page then you will be able to see those options.
Regards, P-THEMES.
Please join our Discord Lesson
Hi there. Since latest update, customers are adding a product to their cart, it says that the product has been added to the cart, yet the product is not showing in the cart. I am using Elementor page builder. I know you guys posted a fix for a similar issue not too long ago.
Hello, @globalgrocer,
Are you using the very latest version of the Theme and Plugins? If no then please update and try again If yes then please try to disable all the third-party plugins on your site except Theme Required/Recommended plugins, and check back your site after clearing the browser cache, might be any additional/extra third party plugins conflicting on your site and creating that issue. If this will resolve your issue then again you have to activate all the third-party plugins one by one and check which one is creating the issue on your site, and try to reach out to the Plugin Author for further help on this.
And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the permission to debug your site which includes deactivating all the third party plugins and on site Customization as well. we also request you to please share the site WP Admin URL and Credentials with us as well for further investigating the issue on your site via our support system.
Note: Please take the complete backup of your site before following the above steps as that might affect your site.
Regards, P-THEMES.
Please join our Discord Lesson
Hello, Great theme with many features and very nice design !
I have just an issue with the left sidebar on shop page. I’ve filters and categories links displayed on desktop, but nothing is showing on mobile, I check all the options, tried alot CSS codes found on the web/forums but I can’t figure this out.
Could you please give me a CSS trick to show the following sidebar on mobiles please ? ”.porto-woo-category-sidebar .left-sidebar .mobile-sidebar”
The easier for you, maybe a button/icon to show it up like the navigation, or display it on the top of the products shop page.
Thanks in advance, Best regards
Hello, @Alex053,
Could you please contact us via our support forum with your site WP Admin URL and Credentials so that we will check it for you on your site and help you out.
Regards, P-THEMES.
Please join our Discord Lesson
Hi, I know the support period is over. But the question I will ask is not an extra question, it is actually one of the main supports that should be given. Normally, when we load the pre-built website, the settings should come automatically. But as you can see, the contact us page did not open for me as it did on your demo page. link 1 is urgent for me. Link 2 is the page that opens in your demo. Also, the cookies section was not loaded with my demo design. this is not an extra request for help, it is actually the failure to provide the normal settings that should be.
link 1 : https://ibb.co/7yvtqKs link 2 : https://ibb.co/XJrxWTr
Hello, @amorphisbjk,
That is because you did not have that form on your site, you have to create that form on your site, OR you have to import the same demo on your site and the form will also be imported with it.
OR you can contact us via our support system with your site WP Admin Login details so that we will try to setup that form for you on your site and help you out.
Regards, P-THEMES.
Please join our Discord Lesson
I already downloaded the demo, but that form did not come with the demo. Where can I give my login information?
Hello, @amorphisbjk,
You can share your site WP Admin Login details via our support system here: https://www.portotheme.com/support/
Regards, P-THEMES.
Please join our Discord Lesson
Hello,
A small pre-sale question : Is it possible to have different template colors depending on the woocommerce category ? For exemple the category A grid layout would come with a red header, as well as the products details of the products that are listed in the category A, but the category B (and its products) would have a bleu header…
Thanks a lot for your answer!
Hello, @soublov,
First of all, thanks for showing your interest in Porto WordPress
Yes, you can, create different headers for different pages as per your requirements, using Porto Template Builder, Please refer to our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/header-builder-using-page-builders/
Regards, P-THEMES.
Please join our Discord Lesson
Hi! Sorry for bothering again but how i can hide sidebar showing on mobile devices? Sidebar is currently showing on bottom of the page on mobile devices. Check page: https://jettools.fi/tuotteet/tyokalut/sahkotyokalut/betonihiomakoneet/ and if the link is not working then try it without the last ”/” mark. Sidebar is made with template builder.
Hello, @Jettools,
Simply navigate to the Dashboard >> Porto >> Theme Options >> Skins >> Custom CSS >> and then paste the below code at the bottom of the black box.
@media(max-width:575px){
.col-lg-3.sidebar.porto-home-sidebar.left-sidebar{display:none !important;}}
Then save settings and check back to your site after clearing the browser cache.
Regards, P-THEMES.
Please join our Discord Lesson
That CSS was working fine when i tested it yesterday but not anymore. My sidebar is still showing bottom of the page on mobile and tablet devices. Im using currently this css:
@media (max-width: 991px) { .col-lg-3.sidebar.porto-home-sidebar.left-sidebar{display:none !important;}
Hello, @Jettools,
Could you please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site and help you out.
Regards, P-THEMES.
Please join our Discord Lesson
Hi Team.
Just a quick question hoping you can help me with a quick response, I have a site with the mini cart appearing as off canvas, it has by default the view cart button and proceed to checkout button, i want to add an extra button there.
Is it possible to hook into the minicart off canvas area through my functions.php file?
Cheers Sean
Hello, @4tcmedia,
We regret to inform you that the desired option you have in mind is not available within our theme. As a result, it will necessitate some additional coding customization in order to achieve the desired outcome. If you possess coding proficiency, it is possible to attain the desired functionality by implementing custom code.
Regards, P-THEMES.
Please join our Discord Lesson
Hi, pre-sale question:
I have multiple domains in my server and all are belongs to me. Can I install Porto on more than one domain? Or I need to buy separate license for each domain.
Thanks
Hello, @Muhammad_Tasneem,
First of all, thanks for showing your interest in Porto WordPress
One single license is for one single live URL/Domain only, this is Envato policy and with all the themes on the ThemeForest, you may wish to confirm from them as well, further please read our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/how-to-register-porto/
Regards, P-THEMES.
Please join our Discord Lesson
Hey, I tried everything short of voodoo, how do I find /delete that annoying banner on top? https://ibb.co/bFDt6ty
I think I found the “block” using the browser inspect, what a headache.
Last one, I swear: how to I get rid of QUICK VIEW on mobile, if not in all the viewports? I think on ipad and desktop it is ok but not on a phone.
Hello, @edwardr723,
Sorry for the inconvenience, but you can edit the top banner from Porto >> Theme Options >> Layout >> HTML Blocks as per your requirements.
If you simply want to remove the quick view from the products on the mobile version only, then please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS, save changes and check back to your site after clearing the browser cache, It should resolve your issue.
@media(max-width: 767px){
.porto-tb-woo-link.porto-tb-quickview.quickview {
display: none !important;
}
}
Regards, P-THEMES.
Please join our Discord Lesson
Thanks!
You’re Most Welcome!!
Hello, and thanks for the theme.Two questions: How i disable QUICKVIEW and WISHLIST. Thanks a lot
Already solved, thanks.. But i’m trying to translate the term “show all” in category block in Shop35. I’m using Loco Translate
Hello, @Menininhu,
Sound’s Good!! that you solved the first part.
To translate the term show all in category block, you should have to translate it into the Porto Functionality plugin language files, please refer to these screenshots: https://postimg.cc/grxJt8wh & https://postimg.cc/LJDgFRmg
Regards, P-THEMES.
Please join our Discord Lesson
I want to reset my purchase code. I wanted to make Porto support but I forgot my password. I sent an e-mail to reset my password, but I am not receiving an e-mail. I will be glad if you help.
Hello, @amorphisbjk,
I have reset your purchase code, now you can use the same purchase code for activation of your theme.
Regards, P-THEMES.
Please join our Discord Lesson
Hi! When i scroll down page the sidebar submenu is not staying aligned with the top menu item like in this image: https://ibb.co/P5Jcch7 when im not scrolling page down the submenu is staying aligned with the top menu like in this image: https://ibb.co/028rQ7V
Page where you can detect the problem: https://jettools.fi/tuotteet/sahkotyokalut/betonihiomakoneet/ and if you get a 403 error try to remove last ”/” mark.
Hello, @Jettools,
Please try to remove the Custom CSS from your site which you have used for the popup of the mega menu and then check back again.
If the issue still persists, then please try to disable all the third-party plugins on your site except Theme Required/Recommended plugins, and check back your site after clearing the browser cache, might be any additional/extra third party plugins conflicting on your site and creating that issue. If this will resolve your issue then again you have to activate all the third party plugins one by one and check which one is creating the issue on your site, and try to reach out to the Plugin Author for further help on this.
And if the issue will still persists then please remain all the third party plugins deactivated on your site and provide me the permission to debug your site which includes deactivating all the third party plugins and on site Customization as well. We also request you to please share the site WP Admin URL and Credentials with us as well for further investigating the issue on your site via our support system.
Note: Please take the complete backup of your site before following the above steps as that might affect your site.
Regards, P-THEMES.
Please join our Discord Lesson
Hi, after the latest update, I see there are 2 sections on my mobile phone site menu. main menu and top navigation. these menus can’t be configured? Where can I change these menu settings? Thank you
Hello, @ozwds,
You can configure it from Porto >> Theme Options >> Menu >> Mobile Menu as per your requirements, Please refer to this screenshot: https://postimg.cc/RNqdQRBn
Regards, P-THEMES.
Please join our Discord Lesson
Thanks
Hello, @ikeemoo,
Please navigate to Porto >> Theme Options >> Breadcrumbs and turn OFF “Show Custom Post Type Archives Link” from there, save changes and check back to your site after clearing the browser cache.
Regards, P-THEMES.
Please join our Discord Lesson
it’s already off this page title appear only on og:title and when i share the link on social media and also in the browser bar, check this link: https://www.ocoderz.com/cases/ page called cases but at top bar called portfolio archive.
Hello, @ikeemoo,
Could you please contact us via our support forum with your site WP Admin Login details so that we will check it for you on your site and help you out.
And it is showing as Portfolio because Portfolio has been named as Cases from Theme Options.
Regards, P-THEMES.
Please join our Discord Lesson
I already submit a ticket, please review and let me know. Thanks
Hello, @ikeemoo,
Thanks for your contact, we request you to please be patience, once the support ticket will be resolved, you will get the reply to your support ticket accordingly.
Regards, P-THEMES.
Please join our Discord Lesson
