6332 comments found.
Does your template work with the photo gallery from Gutenberg editor? As far as I can see (I tested it with a client) and there is no such possibility?
Hello! I’ve just checked this: added a new post, added a gallery to it using Gutenberg and checked how it looks on the site. Then switched to the Twenty Twenty-Three theme and compared how the same post appears. It looks like with both themes the gallery looks the same. Please share a more detailed explanation, what does not work as expected? Thank you.
You made your builder based on wc bakery, but why the plugin itself can be said not to be developed. They are developing their Visual Composer in a more modern programming language. Which is not for sale here on the site. You could already make your own boulder not based on shortcodes, but according to the type of how new Elementor-type boulders are built, when when the plugin itself is deleted, its content simply remains without styles, and if I want to leave your theme later, there will be a bunch of shortcodes with which you can’t do anything later . And you have to recreate the whole site.
Hello! Thank you for your feedback! We have to both maintain backward compatibility and move forward with new functional. While we do not plan to change content structure from shortcodes to another methods, we do our best for our clients so hopefully they will not want to switch to another theme. Kind regards!
Dear customer support,
I would like to order your template but i have to ask you a question before:
1) On your Theme Test demo link, I tried to use a vertical menu to the left and a metro grid to the right. I would like to reduce height of images on the grid to avoid vertical scroll: https://imagizer.imageshack.com/img922/8452/YgXckr.png
Is it possible please? How could i reduce the two big pictures of the grid to delete vertical scroll please?
Thank you.
Best regards, peldur
Hello! You can adjust size of those images at the edit page of the related portfolio post. Please check the “Custom appearance in Grid” > “Custom Size” setting. Also in the Grid element settings you can choose “Regular grid” or “Masonry” instead of “Metro” style for “Appearance” > “Display as” setting. Tanks!
Dear customer support,
Thank you for your answer but i can’t find the “Custom appearance in Grid” > “Custom Size” setting on your Theme Test demo please.
Thank you and have a nice day.
Best regards, peldur
Hello,
Try editing the Portfolio item, and scroll it down. There will be a block of settings called “Custom Appearance in Grid”, and you can find the “Custom Size” in it.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
Dear customer support,
Thank you for your answer but your tips didn’t work for me. Before buying your template, i would need to know if is it possible to do what i want please.
My grid element “Metro” have to resize auto with the height of the screen. I need to see all the grid element without to scroll down my browser web page.
Right version : https://imagizer.imageshack.com/img923/2760/eXch2y.jpg Bad version : https://imagizer.imageshack.com/img922/3930/nWlhqO.jpg The last it’s what i see on my device.
Is it possible with your template please? Thank you very much for your help.
Best regards, peldur
Hello,
The desired behavior you describe is highly-dependant on the screen size and proportions. Please share a URL of a live example where it’s implemented the way you’d like to.
Dear customer support,
Thank you for your answer, please find below the URL: http://impreza-cfgikpv.themetest.net/Best regards, peldur
Hello,
Our theme calculate grid items dimensions relying mainly on the browser width, but not on the height. From your descriptions it looks like you’d like to have both browser width and height to be taken into account, however this would mean that maintaining constant ratio for grid tiles would be impossible, since either width or height should be adjusted (or gaps should be adjusted, or something else) to keep the whole grid fit perfectly into the browser dimensions. So for now the desired result is not fully clear for us.
Please share a site where the desired functionality is already implemented the way you require it. This will help us to understand what is required better.
Thank you!
Hi, I think the demos are not working
Hello! Thank you for the feedback! They should work now.
Hello,
Please, consider this as a theme corection
- page-content > section.l-section.wpb_row.us_custom_e11ab399.height_small > div > div > div:nth-child(1) > div { display: none; }
Hello,
Please clarify what was the initial issue and share an example page URL.
Hello,
Please help.
I am using Woocommerce Memberships plugin. When I browse to restricted content page, the message that says this content is restricted goes automatically behind the header which is not good of course. If I disable the header the the message is visible.
I have used this with many other themes and works fine, but thought maybe Impreza has a trick that I don’t know to make it display under the header section.
How can I display the message below the header that says: To access this content, you must purchase sample-plan
Please see screenshots: No header https://monosnap.com/file/0UcXOz8ogeggsQPMupYKpUJ6zu2bqc With header https://monosnap.com/file/R2DoYjdJFP4MHKsLZjCd8blaTRDEwcYour help will be as always highly appreciated.
Thanks.
Regards,
Hello,
This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
I am getting this error while having 10 licences: You can’t create tickets because your support for Impreza has expired (check your Licenses page).
Your support license expired. Please check the Support Policy with more information on support services and how you can extend the support period.
That’s very unfortunate. I cannot afford a new support package.
Thank you anyway for responding.
Regards,
Hello,
I have a website on version 8.16 which has the Page Layout option to disable title bar in the page itself and today setup a new website (fresh impreza download), but the Page Layout is reduced in option. Even in Theme Options/Pages Layout/Titlebar is missing.
Where can I disable title bar for individual or some pages?
Please see screenshot https://monosnap.com/file/0tgnfdPbxTpgs8MfJYWhUoKyA8TQIiThank you.
Hello,
On your new site go to Theme Options > Advanced and activate the “Titlebars & Sidebars” option. It should resolve the issue.
You guys are too good as always. Many thanks.
Take care
Hi! Can you make a tab bottom menu similar to header? This would be very convenient when you can insert elements like in the header, but in the bottom sticky menu, especially for smartphones. Is it possible now to clone header settings to create such a thing? https://prnt.sc/t3YVWR7Hj3L-
Hello,
Such a feature is not available out of the box. You can create a feature request on the Support Portal, we’ll consider implementing it in one of the next updates.
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Deprecated : Creation of dynamic property US_Shortcodes::$_stylesheet_directory is deprecated in /var/www/0/959999/www/wp-content/plugins/us-core/functions/shortcodes.php on line 62
Deprecated : Creation of dynamic property US_Layout::$header_initial_pos is deprecated in /var/www/0/959999/www/wp-content/plugins/us-core/functions/layout.php on line 49
Deprecated : Creation of dynamic property US_Layout::$header_shadow is deprecated in /var/www/0/959999/www/wp-content/plugins/us-core/functions/layout.php on line 51
How to deal with this?
Hello,
This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
My support just went out….but have 55 licenses…is it issue with the upgraded Woocommerce?
You should be able to create a ticket and post replies. I created one for you, please check. Our support team will help you resolve the issue.
ok.
Hi, I’ve been getting this email from the site for a long time, maybe someone has a solution?
from the site -> Hello! WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site and notifies you with this automatic email.
In this case, WordPress has encountered an error with one of your plugins, UpSolution Core….continue and bottom->
Details of the error
An E_ERROR error was caused in line 84 of the file /home//public_html/wp-content/plugins/us-core/templates/header.php. Error Message: Uncaught Error: Call to undefined function us_get_theme_options_css() in /home//public_html/wp-content/plugins/us-core/templates/header.php:84 Stack traces: #0 /home/_/public_html/wp-content/plugins/us-core/functions/helpers.php(165): include() #1 /home/_/public_html/wp-content/themes/Impreza/header.php(12): us_load_template(‘templates/heade…’) #2 /home/_/public_html/wp-includes/template.php(783): require_once(’/home/appsgener…’) #3 /home/_/public_html/wp-includes/template.php(718): load_template(’/home/appsgener…’, true, Array) #4 /home/_/public_html/wp-includes/general-template.php(48): locate_template(Array, true, true, Array) #5 /home/_/public_html/wp-content/plugins/us-core/templates/404.php(59): get_header() #6 /home/_/public_html/wp-content/plugins/us-core/functions/helpers.php(165): include(’/home/...’) #7 /home/_/public_html/wp-content/themes/Impreza/404.php(12): us_load
Hello,
This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Is using a reusable block as a menu item still an option? When I go to Appearance > Menus, there is not option to use a reusable block as a menu item.
Hello,
Yes, when you edit the menu at Appearance > Menus, check the “Screen Options” tab at the top of the page and check if the reusable block checkbox is activated. When activated, it should be available for menu elements.
hi , may i request discount for 5 -10 license thank you
Hello,
For now, only the regular pricing is available. We commonly start a sale once per quarter, and you can subscribe here to get a notification once the next one starts.
Hi,
When click add cart button in my woocommerce shop is to slow. is getting 7 seconds until the product is in the card by AJAX.
Can you help me?
https://www.fernandalimasemijoias.com.br/Hello,
This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Hi i have been reading about you sayin “we have plans to add Elementor support to this theme.” for the last years I there any progress on this or is it a dead horse?
Hello,
We do not plan to implement support for Elementor due to the complexity of its development.
So all this time you said you were planning Elementor support was bs
Hi, Jonaat
At the moment we are working on more important features, and in the nearest future we don’t plan to implement the support theme elements by Elementor.
Anyway we have the relevant feature request https://help.us-themes.com/impreza/tickets/25077/
Hi, how can we get the Auto Update Key for WooCommerce Multi Currency Settings? After configuring the plugin we have accessed https://villatheme.com/my-download with Themeforest credentials and we have no download available.
Hello,
This plugin is bundled with Impreza and you can update to its latest supported version via the Plugins section if your theme is activated. Auto Update Key is only available with direct purchase of Multi Currency plugin.
Kindly solve asap.
Hello,
This is a complicated question, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
sorry i am unable to create ticket kindly allow me for ticket asap. client waiting
I created a ticket on your behalf. Please provide relevant details in it, so our support team could investigate.
let me check
Can messages that come out of the contact form to email be in pdf format? Or is there a message template in the email?
Hello,
Such feature is not available out of the box. Please create a feature request on the Support Portal, we’ll consider implementing it in one of the next updates.
Hi
Love the theme but wonder if it’s possible to make the new navigator better? Specifically an option to right click and copy an element / then ability to right click and paste it elsewhere on page / different page – much like Elementor / WPBakery / Divi etc
Right now it’s annoying having to literally rebuild the same blocks and styles on various pages. Cannot use saved blocks etc as they’re different on each page. So need custom editing but there’s no way to copy elements.
Likewise in navigator we can’t drag / drop rows etc within it. Pretty pointless really as it’s only a viewing tool as it is just now.
Can this be done or can you confirm how we copy a pre-built element from one page so it can copy to another? Using live edit.
Thanks
Hello,
Thanks for your feedback! Please create a feature request on the Support Portal, we’ll consider implementing it in one of the next updates.
Hi, Have you still not done this yet? Yes there is a way to add code into pages etc but then it’s stuck at the bottom and not really ideal for use.
As in, on the standard about page, all I want to do is to have the top element split into two columns right down to 580px but it is impossible and even copying demo content and pasting it just fails.
This shouldn’t really be a request – it should be standardised so can you please clarify when and if you will allow proper edits as per Elementor / WP Bakery options / system in use (or very similar anyway).
Extremely frustrating trying to work out the basics (ie split a section in two for all screens excluding mobile devices portrait). And copying elements into the middle of a page or inside an existing container / section.
Thanks
Hello,
We added a relevant task to our backlog and waiting for the dev team to evaluate its solution. After this, we’ll be able to plan its implementation according to other development priorities.
Hi
Ok thanks. It’s such a shame as the theme & elements are brilliant and the GTMetrix score is A (the best) but really need the basics updating as it’s been months and whilst waiting my support is expired.
Essentially the editor needs the option to copy / paste between the elements / current content (container sections) etc via right click -> copy / paste.
Then I’ll be able to actually finish my site.
If it’s not likely to occur for months I’ll need to swap themes which I really don’t want to have to.
Please try and make this urgent as surely I’m not the only person to request this? It’s basically elememtor – I could edit code files and do it myself but then can’t update it.
We would like to use this template for our company, Oga Group Real Estate Appraisal and Consultancy Inc. Would it be easy to change the theme color to our company’s color? We kindly request your support regarding suitability. Thank you! – https://www.oga.com.tr
Hello,
You can easily change the color scheme at Theme Options > Color. You can Test Drive Impreza for free to check how it works.
