Hello, @Joaquim_,

Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back to your site after clearing the browser cache.

#header .main-menu {
    display: flex;
    justify-content: center;
}

Regards, P-THEMES.

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Hello, @Krzysztof_T,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

ul.products li.product-col .woocommerce-loop-product__title {
    white-space: normal !important;
}
ul.product_list_widget li .product-details a, .widget ul.product_list_widget li .product-details a{
    white-space: normal !important;
}

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I added this code to the indicated place at the end. Unfortunately, there is no difference. I meant wrapping the title of long products displayed on the category page and on the home page

Hello, @Krzysztof_T,

Ok then please contact us via our support system with your site WP Admin URL and Credentials so that we will check it for you on your site and help you out.

Regards, P-THEMES.

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Hello, @rog12,

If you want to change the demo, you can, there could be two situations:

1. Override the old content and duplicate some parts: You simply have to go to Porto >> Setup Wizard >> Demo Content and import the demo.

2. Remove Content first and then reimport the another demo: You need to go to Porto >> Setup Wizard >> Demo Content and click on remove content button, after completion of the removal, you can reimport the demo again.

OR you can simply use the Porto Studio functionality as well, please refer to our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/porto-studio/

Regards, P-THEMES.

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whats the difference for removing content first than just overriding and duplicating I still only have the demo content on there and a couple of changed images so in your opinion which would you reccomend

Hello, @rog12,

In both cases the new content and images of the demo will be imported on your site.

And we recommended the second option as it will not cause any unexpected issue on your site.

Regards, P-THEMES.

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Hello, @fvergara88,

Size Guide is the Custom Global Tab, If you want to remove it, you simply have to remove the block slug name from PORTO >> Theme Options >> WooCommerce >> Single Product, please refer to our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/how-to-edit-remove-rename-and-reorder-product-data-tabs/

Regards, P-THEMES.

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PS: I’m interested in import Shop Demo 3

Hello, @grisosky,

I would like to express my gratitude for your expressed interest in Porto WordPress. We appreciate your enthusiasm and are pleased to provide you with the necessary information.

Regarding your query about importing the demo onto your test/staging site for internal use, we are delighted to confirm that the process is straightforward. When importing the demo, all associated content, including images, products, posts, and other relevant elements, will be included.

For detailed instructions on how to obtain a license for your staging/test site, I kindly direct your attention to our comprehensive theme documentation, available at the following link: [https://www.portotheme.com/wordpress/porto/documentation/how-to-register-porto/]. The documentation will provide you with step-by-step guidance on how to register Porto and obtain the necessary license.

Should you require any further assistance or have additional questions, please do not hesitate to reach out to our dedicated support team. We are committed to ensuring your experience with Porto Wordpress is seamless and enjoyable.

Thank you once again for your interest in Porto Wordpress. We look forward to serving you and meeting your expectations.

Regards, P-THEMES.

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Hello, @dennygoosensen,

Sorry for the inconvenience caused. In order to modify the variations display to a drop-down menu, kindly follow these steps:

Access the Dashboard.
Navigate to Porto.
Proceed to Theme Options.
Click on WooCommerce settings.
Locate the Product Swatch Mode option.
Select the "Select Box" option from the available choices.

For visual guidance, you can refer to the following image: https://postimg.cc/RWFdLRm0

If you have any further questions or need assistance, please do not hesitate to reach out. Thank you for your understanding.

Regards, P-THEMES.

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Hi, thanks. And what if I want to use both?

Hello, @dennygoosensen,

Unfortunately, Its not possible, you can not use both at the same time, there is no such possible option for it, so we suggest you to please write it as a feature request on our forum here: https://www.portotheme.com/forums/topic/feature-request/ so that our dev team will check and note it down for the future upcoming updates of the theme.

Regards, P-THEMES.

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Hello, @Joaquim_,

Please go to WPML >> String Translation >> Click the scroll to the bottom of the page and click the Translate texts in admin screens link. https://cdn.wpml.org/wp-content/uploads/2021/03/translate-texts-in-admin-screens.png

This will take you to a searchable list of admin strings. Find the Words that you want to translate and then select those words and add them to the string Translation then you will go to the WPML >> String Translation >> then find and translate them into other languages.

Regards, P-THEMES.

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Hello, @Joaquim_,

Please go to WPML >> String Translation >> Click the scroll to the bottom of the page and click the Translate texts in admin screens link. https://cdn.wpml.org/wp-content/uploads/2021/03/translate-texts-in-admin-screens.png

This will take you to a searchable list of admin strings. Find the Words that you want to translate and then select those words and add them to the string Translation then you will go to the WPML >> String Translation >> then find and translate them into other languages.

Regards, P-THEMES.

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Hi Porto I don’t see any string with that name: “View Cart” and/or “continue”. Can you suggest me where to find?

thanks,

Hello, @Joaquim_,

Ok then please contact us via our support system with your site WP Admin URL and Credentials so that we will check it for you on your site and help you out.

Regards, P-THEMES.

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Hello, @akshaym52,

Let me try to explain it to you, when you save any changes from theme options, it rewrite those changes to the porto-styles folder files which are responsible for the site CSS to work. So sometimes because of file permission issue, sometimes server cache issue, sometimes site cache plugins issues, sometimes because of any server restriction issues, sometimes third party plugin confliction issue, that could be any reason from the above ones, the files under porto-styles folder does not update with the new changes from theme options, so that is why in that case, we recommended to delete that folder of porto-styles and then click on save changes button again from the theme options, so that it will create the same new folder with same files again at the same place but with new changes from the theme options.

Hope this make sense now and clear enough.

Regards, P-THEMES.

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Hello, @sherweedone,

Could you please contact us via our support system with your site WP Admin Login details and with screenshot explanation of your issue, so that our experts will look into it for you and help you out.

Regards, P-THEMES.

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Hello, @philltana,

If you check the description under that option properly, it is clearly written that: “Input font icon class such as “fas fa-user”. This field is used for porto product categories element when you select “Media Type” option to “Icon” to display icon instead of category thumbnail.”

Regards, P-THEMES.

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Hello, @ebenadvertising,

Please try to use the Live Theme options Panel and check the result: https://postimg.cc/FdsQ8rYQ

Regards, P-THEMES.

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Hello, @Wodymineralne,

Would you please contact us via our support forum: https://www.portotheme.com/forums/forum/porto-multi-purpose-woocommerce-theme/ by creating a topic and describe your issue in detail with sharing your site admin access in the private content area. So that one of our customer support team member will be able to check your issue on your site and assist you further accordingly with a proper solution.

Regards, P-THEMES.

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Hello, @titanmartae,

Yes, we suggest you to please use the Porto Posts Grid widget and set it as per your requirements, the old element was deprecated and no longer in use now.

Regards, P-THEMES.

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Hello, @icedoutbuffs,

Please navigate to Porto >> Dashboard and un register the theme from there and then again register the theme with the same purchase code and then try to update the Porto Functionality plugin from Appearance >> Install Plugins, we hope this helps.

Alternatively, please contact us via our support system with your site WP Admin URL and Credentials so that we will check it for you on your site and help you out.

Regards, P-THEMES.

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Hello, @cagolfcenter1,

Yes, our theme is fully compatible with MySQL version 8 as I am using MySQL version:10.3.39-MariaDB-cll-lve on my test site and it is working perfectly fine for me.

Regards, P-THEMES.

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Hello, @Joaquim_,

Unfortunately, there is no such possible option to auto close it and it requires extra Customization, OR you can request it as a feature request as well by writing it here: https://www.portotheme.com/forums/topic/feature-request/ so that our dev team will check and note it down for the future upcoming updates of the Theme.

Regards, P-THEMES.

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Hello, @davidpellett,

Please make sure that you have also updated the Porto Functionality plugin as well to the very latest version after the update of the Theme.

Alternatively, Please contact us via our support system with your site WP Admin URL and Credentials so that we will check it for you on your site and help you out.

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Regards, P-THEMES.

I have emailed support and used the online support popup. But i am getting no reply? how can i get help with this update? The support portal will not send email password reminder. I have paid for the support.

Hello, @davidpellett,

Please share your theme purchase code PDF file with me via my email: aizazawan.blackpearlspro@gmail.com so that I will check/verify and create the new support account for you.

Regards, P-THEMES.

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Hello, @Robert_ITman,

That loading overlay has been created using the Custom CSS and JS, and there is no option to change it except turn it ON/OFF.

So if you want to change it you have to Customize it as per your requirements, in Child Theme.

Regards, P-THEMES.

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Any hint you can provide as to what file I need to edit / add to child theme – will be much appreciated – I will post my full solution here when I get it working.

Hello, @Robert_ITman,

I would like to provide you with some clarification regarding the bounce effect in the loading overlay.

The bouncing animation you see is not created using images or icons. Instead, it is achieved by utilizing empty div elements. The desired visual effects such as transition, color, border, and shadows are applied to these div elements using CSS styles. Check this: https://postimg.cc/rzSwPr58

To modify the appearance of these bounces, you can add your own custom CSS code. To do this, please follow these steps:

Access the theme options by navigating to [Theme Options].
Proceed to [Skins] and select [Custom CSS].
At the bottom of the black box, you can input your custom CSS code.

However, if you wish to modify the bounce effect itself, you will need to configure the “header.php” file. This file can be found at the following location: [PORTO/inc/functions/layout/header.php]. At the end of the “header.php” file, you will find the relevant code. To assist you further, please refer to this image: https://postimg.cc/kBmF0KZw

It is important to note that once you have made the necessary modifications to the “header.php” file, it is recommended to create a child theme and copy the customized file into it. By doing so, your customizations will be preserved even when updating the parent theme.

If you require any additional assistance, please do not hesitate to reach out.

Regards, P-THEMES.

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Hello, @danilofrizzi,

Please make sure that you have Installed and Activated the Dynamic Featured Image plugin to your site under Appearance >> Install Plugins.

Alternatively, please contact us via our support system with your site WP Admin URL and Credentials so that we will check it for you on your site and help your out.

Regards, P-THEMES.

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Fino a qualche settimana fa funzionava tutto senza nessun plugin, l’anomalia si è verificata dopo l’aggiornamento del tema. Attualmente il plugin Dynamic Featured Image non è compatibile con la mia versione di WP e l’ultimo aggiornamento è di 2 anni fa. Come posso risolvere senza plugin?

Hello, @danilofrizzi,

Please contact us via our support system with your site WP Admin URL and Credential’s so that our experts will check it for you on your site and help you out.

Regards, P-THEMES.

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