Hello, @ruisamudio,

The required plugins to use the Theme are Porto Functionality, Page Builder (WP Bakery or Elementor)

WooCommerce plugin is required if you wish to import any Store Demo

Other plugins are recommended plugin, like Contact Form 7, Dynamic Featured image, Yith WooCommerce Ajax Search, Yith WooCommerce Ajax Wishlist, Yith WooCommerce Ajax Filter, and so on…

Now if you do not Install and Activate the recommended plugins before importing the demo, then those functionalities will not import with the Demo import. So its always recommended to Install all the theme packaged plugins before importing the Demo, and then after import you can simply disable the plugins which you do not wish to use on your site.

Hope this is clear now.

Regards, P-THEMES.

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Hi again! unfortunately the error has returned, please help me, I clear the cache of my site and browser but it has not been solved, I feel frustrated, have a good day!

Ok, thanks!

You’re Most Welcome!!

Hello, @growsmart,

Let me try to explain it to you when you save any changes from theme options, it rewrites those changes to the porto-styles folder files which are responsible for the site CSS to work. So sometimes because of file permission issues, sometimes server cache issues, sometimes site cache plugins issues, sometimes because of any server restriction issues, sometimes third party plugin confliction issue, that could be any reason from the above ones, the files under porto-styles folder does not update with the new changes from theme options, so that is why in that case, we recommended to delete that folder of porto-styles and then click on save changes button again from the theme options, so that it will create the same new folder with same files again at the same place but with new changes from the theme options.

Hope this makes sense now and is clear enough.

Regards, P-THEMES.

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Hello, @Joaquim_,

Yes, ok no problem, please put it into the conversation, do not worry, the ticket is private area, where you and our team will have the access only.

Regards, P-THEMES.

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Hello, @web0405,

In order to create an anchor link in the bottom footer simply navigate to the Dashboard >> PORTO >> Template Builder >.

Find the Footer block and edit it. 
Once the editor loads in the bottom row, you can simply set the link like this: https://postimg.cc/7bHrQQMC 
After that you can simply set the ID link to the menu item you want like this: https://postimg.cc/SXYKTQ8f 
Then check back to your site by clearing the browser cache. 
The link will appear like this: https://postimg.cc/Sj2wn24r

Regards, P-THEMES.

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Thanks. can we do this without displaying any text?

Hello, @web0405,

No, Sorry to say, that to set the link/ID on an anchor it must need a word in it. You can set the ID on an existing text in the footer or you can add a new word as I told you.

Regards, P-THEMES.

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Hello, @Joaquim_,

Well, you can insert the shortcode of the element in it as well listed below and change the post_terms as with your product ID.

Please watch this complete and detailed video I have captured for you of the process: https://www.veed.io/view/703653c5-006f-4652-93e6-5bb979687c5e?sharingWidget=true&panel=share

[porto_tb_posts post_type="product" post_terms="48"]

Regards, P-THEMES.

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Hi Porto,

Can you tell me please if is possible? If is with a video better.

thanks, Candle Art

Hello, @Joaquim_,

Please navigate to Porto >> Template Builder >> Post Type and create the new Post Type and only set the title into it as per your requirements, Please refer to this screenshot: https://postimg.cc/zHyync4k, save changes and then again go back to the page where you used “Porto Posts Grid” element, edit the element and choose Post Layout the one created in Post Type: https://postimg.cc/LYzCmxxN

The rest of the settings will be the same as described previously.

Regards, P-THEMES.

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Hello, @LoopKit,

We hope this message finds you well. We would like to take this opportunity to inform you about our theme, which is built on the robust WooCommerce platform. Our theme boasts a comprehensive array of essential features, tailored to meet the diverse needs of any online store.

However, we understand that your particular requirement for soundtracks necessitates more specialized functionalities. At present, our theme does not encompass these specific features. Nevertheless, we are pleased to offer a solution to accommodate your unique needs.

We recommend exploring third-party plugins that align more precisely with your soundtrack-related demands. These plugins are designed to seamlessly integrate with WooCommerce, ensuring a smooth and enhanced experience for your customers.

Please feel free to explore the vast selection of third-party options available, and we trust you will find the perfect plugin that best aligns with your requirements.

Should you require any assistance or have any further questions, our dedicated support team is always ready to provide guidance and support throughout the process.

Regards, P-THEMES.

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Hello, @alhajislam5,

Please contact us via our support system with your client theme purchase code so that we will check/verify and provide you the possible help with the theme issues.

Regards, P-THEMES.

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Hello, @sinin,

Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back to your site after clearing the browser cache.

.search-results .post-date {
    display: none !important;
}
.search-results span.meta-author {
    display: none !important;
}

Regards, P-THEMES.

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Hello, @puppeteer3D,

We hope this message finds you well. We sincerely appreciate your valuable feedback and concerns regarding the frequent theme updates and their impact on your website’s performance. We fully understand the importance of optimizing your time for business growth rather than dealing with recurrent updates, and we apologize for any inconvenience this may have caused.

Allow us to address your concerns and shed light on the rationale behind the theme updates. Our commitment to delivering a secure, efficient, and up-to-date website stems from our dedication to providing you with the best possible user experience and ensuring seamless compatibility with the latest WordPress and WooCommerce versions.

As you rightly pointed out, the latest WooCommerce update has rendered certain templates outdated, which may lead to unexpected issues and hinder the smooth functioning of your online store. To address this concern proactively, our team has diligently worked on updating the theme to align with the latest WordPress and plugin requirements.

We fully understand that implementing monthly updates can be time-consuming and potentially disruptive for your business operations. Therefore, we recommend adopting a prudent approach to ensure seamless compatibility while minimizing any disruptions to your website. By utilizing a Child Theme, you can safeguard your customizations, ensuring they remain intact even after updating the main theme.

The Child Theme approach allows you to preserve your unique website customizations while still benefiting from the latest theme enhancements and bug fixes. This way, you can maintain a competitive edge in the online marketplace without investing significant time in post-update error resolutions.

We genuinely value your business and aim to provide you with an outstanding experience that aligns with your business goals. Please do not hesitate to reach out to us with any further inquiries or if you require any assistance with the theme update or Child Theme setup.

Thank you for your understanding and trust in our services. We are committed to serving you with utmost professionalism and dedication.

Regards, P-THEMES.

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Hello, @leonardopid,

You can make the title to show full length using the Custom CSS listed below, please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS.

ul.products li.product-col .woocommerce-loop-product__title {
    white-space: normal !important;
}
ul.product_list_widget li .product-details a, .widget ul.product_list_widget li .product-details a{
    white-space: normal !important;
}

But its not possible to set it for 2 lines and then …, this requires extra Customization.

Regards, P-THEMES.

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I tried to eliminate Porto Logo in banner. But a message appears “I don’t have the permissions”.

Hello, @Joaquim_,

I am sorry but without looking and debugging it on your site, I am unable to provide you the exact and proper solution for this, that is the reason I request you to please reach out to us via our support system with your site WP Admin URL and Credentials so that we will look into it for you on your site and help you out.

Regards, P-THEMES.

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-

Hello, @staymedia,

Let me try to explain it to you when you save any changes from theme options, it rewrites those changes to the porto-styles folder files which are responsible for the site CSS to work. So sometimes because of file permission issues, sometimes server cache issues, sometimes site cache plugins issues, sometimes because of any server restriction issues, sometimes third party plugin confliction issue, that could be any reason from the above ones, the files under porto-styles folder does not update with the new changes from theme options, so that is why in that case, we recommended to delete that folder of porto-styles and then click on save changes button again from the theme options, so that it will create the same new folder with same files again at the same place but with new changes from the theme options.

Hope this makes sense now and is clear enough.

Regards, P-THEMES.

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Hello, @Joaquim_,

Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back to your site after clearing the browser cache.

#header .main-menu {
    display: flex;
    justify-content: center;
}

Regards, P-THEMES.

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Hello, @Krzysztof_T,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

ul.products li.product-col .woocommerce-loop-product__title {
    white-space: normal !important;
}
ul.product_list_widget li .product-details a, .widget ul.product_list_widget li .product-details a{
    white-space: normal !important;
}

Regards, P-THEMES.

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I added this code to the indicated place at the end. Unfortunately, there is no difference. I meant wrapping the title of long products displayed on the category page and on the home page

Hello, @Krzysztof_T,

Ok then please contact us via our support system with your site WP Admin URL and Credentials so that we will check it for you on your site and help you out.

Regards, P-THEMES.

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Hello, @rog12,

If you want to change the demo, you can, there could be two situations:

1. Override the old content and duplicate some parts: You simply have to go to Porto >> Setup Wizard >> Demo Content and import the demo.

2. Remove Content first and then reimport the another demo: You need to go to Porto >> Setup Wizard >> Demo Content and click on remove content button, after completion of the removal, you can reimport the demo again.

OR you can simply use the Porto Studio functionality as well, please refer to our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/porto-studio/

Regards, P-THEMES.

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whats the difference for removing content first than just overriding and duplicating I still only have the demo content on there and a couple of changed images so in your opinion which would you reccomend

Hello, @rog12,

In both cases the new content and images of the demo will be imported on your site.

And we recommended the second option as it will not cause any unexpected issue on your site.

Regards, P-THEMES.

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Hello, @fvergara88,

Size Guide is the Custom Global Tab, If you want to remove it, you simply have to remove the block slug name from PORTO >> Theme Options >> WooCommerce >> Single Product, please refer to our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/how-to-edit-remove-rename-and-reorder-product-data-tabs/

Regards, P-THEMES.

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PS: I’m interested in import Shop Demo 3

Hello, @grisosky,

I would like to express my gratitude for your expressed interest in Porto WordPress. We appreciate your enthusiasm and are pleased to provide you with the necessary information.

Regarding your query about importing the demo onto your test/staging site for internal use, we are delighted to confirm that the process is straightforward. When importing the demo, all associated content, including images, products, posts, and other relevant elements, will be included.

For detailed instructions on how to obtain a license for your staging/test site, I kindly direct your attention to our comprehensive theme documentation, available at the following link: [https://www.portotheme.com/wordpress/porto/documentation/how-to-register-porto/]. The documentation will provide you with step-by-step guidance on how to register Porto and obtain the necessary license.

Should you require any further assistance or have additional questions, please do not hesitate to reach out to our dedicated support team. We are committed to ensuring your experience with Porto Wordpress is seamless and enjoyable.

Thank you once again for your interest in Porto Wordpress. We look forward to serving you and meeting your expectations.

Regards, P-THEMES.

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Hello, @dennygoosensen,

Sorry for the inconvenience caused. In order to modify the variations display to a drop-down menu, kindly follow these steps:

Access the Dashboard.
Navigate to Porto.
Proceed to Theme Options.
Click on WooCommerce settings.
Locate the Product Swatch Mode option.
Select the "Select Box" option from the available choices.

For visual guidance, you can refer to the following image: https://postimg.cc/RWFdLRm0

If you have any further questions or need assistance, please do not hesitate to reach out. Thank you for your understanding.

Regards, P-THEMES.

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Hi, thanks. And what if I want to use both?

Hello, @dennygoosensen,

Unfortunately, Its not possible, you can not use both at the same time, there is no such possible option for it, so we suggest you to please write it as a feature request on our forum here: https://www.portotheme.com/forums/topic/feature-request/ so that our dev team will check and note it down for the future upcoming updates of the theme.

Regards, P-THEMES.

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Hello, @Joaquim_,

Please go to WPML >> String Translation >> Click the scroll to the bottom of the page and click the Translate texts in admin screens link. https://cdn.wpml.org/wp-content/uploads/2021/03/translate-texts-in-admin-screens.png

This will take you to a searchable list of admin strings. Find the Words that you want to translate and then select those words and add them to the string Translation then you will go to the WPML >> String Translation >> then find and translate them into other languages.

Regards, P-THEMES.

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