12808 comments found.
HI,
I’m wondering (I’m sure & lot of your customers), WHEN will you implement at least some of the suggested features from
https://feedback.travelerwp.com/regards
Our team will collect more requests about the features and consider adding it to the theme.
Thank you for your recommendation.
Check you support dashboard please
Hi
You can post ticket on our support system here: https://shinehelp.travelerwp.com/
Then our support team will check it for you better.
The working time: 08:00 – 17:30 Monday to Friday in GMT +7.
Regards
nothing change….check again
do you have any Car listings website ?
Hi,
You can check Car demos here
https://carmap.travelerwp.com/ https://carmap-elementor.travelerwp.com/ https://modcar.travelerwp.com/Regards
Hi,
Top bar is not showing on Mozilla Firefox and Microsoft Edge browser.
Hi
You can post ticket on our support system here: https://shinehelp.travelerwp.com/
Then our support team will check it for you better.
The working time: 08:00 – 17:30 Monday to Friday in GMT +7.
Regards
Hi there, how do you deactivate the booking system? Thanks.
Hi,
There is no option to do that yet.
You can only select booking method (instant booking or inquiry booking) for your service.
Regards
Is there a workaround? CSS code? because I will not take online booking.
Hi
You can post ticket on our support system here: https://shinehelp.travelerwp.com/
Then our support team will check it for you better.
The working time: 08:00 – 17:30 Monday to Friday in GMT +7.
Regards
Hello, How can I remove tour location from backend and frontend? I don’t want to be shown the tour Map. I want to remove the whole code. HELP
Hi,
Unfortunately, it is not possible to do that.
Regards
Top navbar is not working in my website. I’m unable to edit and add any things. I set a dummy content first but I need to add real content.
Unfortunately I can’t. Can you please fix this issues? I already provided my login access in your support ticket. Everything is now okay this is the final issue for me.
Hi
You can post ticket on our support system here: https://shinehelp.travelerwp.com/
Then our support team will check it for you better.
The working time: 08:00 – 17:30 Monday to Friday in GMT +7.
Regards
Hi, i’ve tested the demo, all looks ok. 1) Do you have any demo that uses Woocommerce as the checkout? I want to test it. 2) How easy is it to integrate my own payment gateway to use with the built in checkout? Because i see only a few supported, not like woocommerce. 3) If using Woocommerce, what are the other things that will be missing? other than the one mentioned on your guide? 4) When uses woocommerce checkout, will all the booking/order info sync in the backend? especially for all sales reports, booking list, etc.. 5) Can i sell normal woocommerce product too?
Hi,
1. Temporary, all the demos are using Modal booking method.
2. You can refer our document for all payment methods that the theme supported
https://travelerwp.com/how-to-set-up-checkout-options-and-payment-methods/ and there is no option to customize/integrate new payment option yet.3.4. Please check our document here for Woocommerce Booking method
https://travelerwp.com/booking-options/5. Our theme does not work with Product type of Woocommerce.
Regards
Hello team, i am facing constant bugs and issues with the theme, i have added a support ticket 2 days ago and there is no response to it yet, please help me fix my project, i am missing my deadlines, the code is very shabby and is causing errors in theme
Hi
You can post ticket on our support system here: https://shinehelp.travelerwp.com/
Then our support team will check it for you better.
The working time: 08:00 – 17:30 Monday to Friday in GMT +7.
Regards
Hi
Local expert have a frontend user dashboard? And local expert can add services using frontend user dashboard? like admin frontend user dashboard.
Thank you.
All the users are using the same dashboard.
The theme is limited the functions/features for each role.
Regards
Hi,
Where i can edit the age of the children and Infant in Code?
You can set your custom text in Theme Settings > {service} Options section.
Regards
Tanx, got it
Hello why my widget and header not work when i want to edit this error appear.
- There has been a critical error on this website. Please check your site admin email inbox for instructions.
Learn more about troubleshooting WordPress.
Hi,
Our theme does not support to edit/create custom header style.
You can select the provided header style in theme option here
https://travelerwp.com/styling-options/#elementor-toc__heading-anchor-2Regards
how can I create a Header with elementor? your Headers are good but I need something else! I have Elementor Pro and I tried to create a header but I get this response “The content area has not been found on your page”
Hi,
Our theme does not support to edit/create custom header style.
You can select the provided header style in theme option here
https://travelerwp.com/styling-options/#elementor-toc__heading-anchor-2Regards
as I said in the first message “your Headers are good but I need something else!” I really don’t understand why you removed the possibility to edit or create a header, because the mobile menu looks terrible! how does a header created and edited in elementor affect the theme?
and as you can see, there are a lot of people who leave you messages saying they want to make their own headers!
Our theme does not support to edit/create custom header yet.
Regards
Hey, I updated the theme to the latest version, and I had a problem while adding a new trip. at tour program The description of the trip did not show me an input field, and I got a message (Sorry, this function does not exist) how fixed it as soon as possible
Please update Traveler Code plugin to latest version to fix it.
Regards
Hi!, Is it possible to add to cart different items? for example, hotel + Tour + activity + another hotel?
Hope it’s possible,
thanks
I have tried to register on your page “travelerwp” to submit a ticket,—it asks me to register but I try to enter it says “your email doesn’t exist” - I try to restore and it says “this user does not exist”
I am trying to cancel the product registration on a website, to put it on my other website. The truth creates a lot of annoyance since one cannot enter the account.
Hi,
You can follow our document to do that
https://travelerwp.com/i-want-to-deregister-the-purchase-code-how-can-i-do-that/Also
You can refer these topics for more details of your support account
https://travelerwp.com/how-to-update-my-support-license-on-shinehelp/ https://travelerwp.com/how-to-renew-or-extend-support-for-my-wordpress-website-on-themeforest/Hope it helps.
Regards
Time that terrible service, I’m actually asking about your “travelerwp” channel, I can’t register. The other thing is “I had uninstalled all my wp with the theme activated” so I have no way to enter wp” to deactivate the product code. according to the subject tells me “In case you have used your purchase code on other previous sites, please cancel your registration first.” So if I don’t have an entry on your “travelerwp” website to deactivate, how do I do it? - I am already indicating that I uninstall my complete WP with the active theme so there is no way to activate it. I need your help
You have an account here https://shinehelp.travelerwp.com/your-dashboard/?user_id=4797
that why you can not create other account with same purchase code.
Regard
Hello, I want to buy your theme and I have a few before-buying questions. 1) In the main home page you have an option for car transfer but there are no items assigned to it, is there a way to add pick up & drop off locations in the booking form? 2) is there an option to customise the booking forms? 3) When 3 out of 5 adults are selected on a tour, is it blocking the 3 spots or the next person that will try to book the same tour will be able to book more than 2 (left over spots) adults/or completely unavailable?
Thank you in advance.
Hi,
1. Car Transfer: it is not using single page like other service. You can select pick up & drop off from the search form to search available transfer and book it from the search result page.
https://prnt.sc/DNmxwr8jq7ea2. Unfortunately, we don’t allow to do that.
3. When 3 out of 5 adults are selected on a tour, there are only 2 sports for booking.
Regards
Great, thanks for your respond.
I can’t find any car transfer assigned to any location, so I can’t test that it works, but lets say it does. 1) Can I put car transfer availability only specific hours? 2) Can I make new custom posts same as tour type and use the same booking system(let’s say luggage transfer)?
Thank you in advance.
1. Unfortunately, it is not possible to set availability only specific hours.
2. Currently, theme only support 5 services types in Modern style: Hotel, Rental, Tour, Activity, Car (Car normal and car transfer)
You can select one of that service to use as your custom service you want like: Activity = Event.
Regards
Elementor error edit Layout Half Map (Style 2), style Hotel Search Result, Indicating error the_content.
Hello,
Page search is coded inside theme and is not built with Elementor
You cannot edit page search by Elementor. You can choose the style or choose search filter only
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hello! I have received the news from you for the update to the new version Traveler 3.0.9, and it looks great! I would like to know if for a 1a. deploy stage will it be possible to configure the theme but without showing prices? Greetings and thanks for keeping me informed and I look forward to your response.
Hello,
Thank you for reaching out to Traveler. Are you asking about show item services (Tour/Activity/Hotel…) without price?
Unfortunately, it is impossible
Please feel free to contact us if you need any further information. Thank You and Best Regards
Hi, I did some changes in home pages using elementor but those change are not happened in page preview. How to fix it? Thank you
Hello,
Regarding changing photo but not show in front-end, It’s cache from Elementor for faster performance
If you would like to disable the Elementor cache, run Elementor > Tools > Regenerate CSS & Data and Sync Library.
Then change Elementor > Settings > Advanced > CSS Print Method to Internal Embedding: https://travelerwp.com/elementor-caching-issue/
Please feel free to contact us if you need any further information
Thank You and Best Regards!
