21569 comments found.
Can I use my three domains once I buy it?
Hello! I am afraid it’s not possible. According to Envato rules, 1 license = 1 website. This is true for all ThemeForest themes, not just The7.
Hi, bug report: info list item settings in bakery when editing items, it doesn’t honor any settings and removes font sizes for titles / text,
https://i.imgur.com/tjIFjpe.pngnvm, fixed by not adding “px”
Glad to hear you have resolved the issue!
I have a question—I purchased this theme for a website, and then ended up having another company make the website. Can I still use the license for another website I want to create. I’m not even currently using the first license I bought. You can verify by seeing smartscoops.com It was made by 180Sites.com, I want to use the license for my next project though.
Hello!
As far as I see, the purchase code was used on some temporary dev domain only. In such a case, I think you can use it for a real project. But please consider that, in general, Themeforest license “is not transferable”: https://themeforest.net/licenses/faq#license-transferable-a
It means that if you have used your purchase code on one website, you should not use it on any other website(s). Even if the original website went offline.
In case you were unaware, I’ve seen the following for the last couple of days. Known Vulnerabilities: The7 <= 11.7.3 – Cross-Site Request Forgery (CSRF)
Hello! Could you please update the theme – it should resolve the issue.
Hello! You already can update https://guide.the7.io/elementor/user-guide/installation-and-basic-setup/#update
Hello! How can add video on product gallery ?? i have buy WooCommerce Product Gallery Plugin, but they don’t work …. !! can you explain how to solve the problem
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
Hello. How do I attach different footer for different language pages created with for example Polylang. I created two different footers, but I cannot for some reason attach the right footer/header to the right language.
Hello! Do you mean Elementor footer templates? I am afraid it doesn’t depend on a theme. It would be wise to clarify it with Polylang support. Moreover, the theme has not been tested officially with this plugin.
I have a feature request… before/after carousels – so you can show a before/after, then another, then another etc with the click of a left or right arrow, with just one showing each time… cheers 
Hello! Thank you! I will forward your request to our dev team.
That feature would be good as a separate easy way for sure… but, I have found that by creating an advanced carousel I could then add in multiple before/afters in this way too – so that works for me too
Smart solution!
Hi there, I really need access to support for my client but can’t lodge a ticket because a previous developer purchased this license and I don’t have the full code, although I can see it is active in my site with the code c428**e5b0 Could someone reach out to me please so I can open a support ticket?
Hello! I am afraid you need to contact the previous developer – we are not allowed to reveal purchase codes of other buyers.
Not asking you to reveal the purchase code, but could I please lodge a support ticket without a purchase code since my website clearly has an active purchase of The7?
You can submit a ticket under the “Pre-Purchase” category and clarify the situation in ticket details.
Hello. Really interested in your theme.I have an odd maybe question.Can I import all demo websites you have at one wordpress installation? Meaning like have one home page demo. And all the other demo pages you offer as a page that looks like exactly as in your demo. Hope that makes sense.Thank you
Hello!
You can import content of multiple demos. But theme skin (colors, font, etc.) can be imported only from one demo at time. Because settings of colors and fonts are global and are applied to the entire website.
Our demo is arranged as a multisite WordPress.
Hi is it possible to set it so that when you create a new post it creates a full page post i.e. no sidebar? Thank you
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Does your theme have any Darker mode feature. Or any plugin you recommend. I am using CBD theme with Elementor.
Hello!
You can try using CSS like:
@media (prefers-color-scheme: dark) {
h3 {
color: #c36;
}
}
ADD TO CART FOR SUBSCRIPTION PRODUCT NOT WORKING. PLEASE HELP ME
Hello!
Could you please try using native Elementor “Add to Cart” widget. It should work fine.
Hello,
I have multiple sites using The7. Love the flexibility!
I’m using WPBakery. On my newest site, I’ve hidden columns on mobile, but they are creating a large white space on mobile. Any idea why responsive isn’t working properly any longer?
Thank you.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
For the demo sites, most of them don’t have a blog page created, would i be able to add a blog page to any of the pre-created demo sites?
Hello! Yes, sure, you will be able to add a blog page.
My icons are showing as Squares on the Wordpress Backend, mostyl all related to The 7 theme. How can I solve that? All icons show as squares on WP Bakery Builder too.
Hi!
Please, try deactivating all your third-party plugins. If it doesn’t help, please submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi, i want to purchase the theme but would like to know do i also need to purchase Elementor Pro as well or can i use the Free version of the Elementor with this theme?
Hello! You can use its free alternative – Pro Elements.
We have a The7.2 Themekiller.com (2.3.4) theme link leads to your website https://dream-theme.com/ If we purchase this theme, can we update it with your help? and is it possible to use the WPLM plugin on the old version?
Hello!
Pardon, but the theme should have been purchased initially. The7 has never been free.
Please refer to https://support.dream-theme.com/knowledgebase/old-theme-generations-updates/
I don’t think WPML will work with such an old version.
Great theme, but is there a way to list pages as a source for post-grid Elementor elements. It’s seems I can only select Core post-type and custom Post-types, but I would like to list a selection of pages with a specific Category.
Is there a way a to register “pages” as a source of the post-grid elements?
Thanks for your response.
Hello!
Normally, pages don’t have categories in WordPress. But you can try using “Loop Grid” https://imgsh.net/a/FRJ9PRf.png
Thanks, considering setting this gives me all I need. However, I’m not able to select/create a template. I made a few for the loop-item. Do you know how to resolve?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
How to make a basic image gallery with navigation lightbox using your theme and included plugins? I need to make a basic elementor gallery, but with lightbox like in elementor image carousel. I need the navigation arrows in the image lightbox.
Hi! It can be done by means “Gallery” Elementor widget https://the7.io/elementor-main/elements_list/gallery/ – check the 2nd gallery here.
Thank you. Yes it works in the other type gallery. To summarize, the sideways navigation works in the Elementor Basic Gallery but not in the Elementor Gallery. Unfortunately I like to keep my gallery thumbnails square and the Elementor Basic Gallery is missing the aspect ratio feature.
Hello! I am afraid this is how Elementor galleries work – it doesn’t depend on a theme.
Possibly you could make a better version for the theme. Is it possible to force the square aspect ratio using custom css?
Hello! I have forwarded your request to our dev team – we will investigate whether such a feature is in demand among our buyers.
Hi! We have decided that it would be nice to create such a widget There’s no ETA, but we are going to implement it.
Thank you. Just keep the functionalities of Elementor Gallery add the navigation arrows like in these in Elementor Basic Gallery or Elementor Image Carousel.
