12808 comments found.
Hi, i need tour categories URL how can i find them?
I don’t understand your question.
Please give more details if possible.
Regards
Hello,
Can I set a car to be rented for a specific date and from the search form select a start and end date in which I am looking for cars and get results for available cars during my selected period. I would like to use the cars for events functionality, that’s why I am asking you this question. Or if there is another better option than the theme can you recommend it to me.
Hi,
Because the Car service does not work with Calendar Availability feature so there is no option manage available car in a specific date.
Regards
Hello,
I have added locations. I would like certain locations to be displayed in one type for example hotels and other locations to be displayed in cars. Currently when I select a location when adding a new object absolutely all locations appear. How can I limit them?
Thanks in advance!
Hi,
After creating new locations, you should go to Traveler Settings > Upgrade Data to update database structure to make it show up.
Thanks
I’m afraid you didn’t understand my problem. For example I have added locations: ( London, New York, Chicago) I want for hotels to only display London when creating a new hotel, for tours only from New York, etc. Currently whatever type of object I add brings up all my objects.
It is not possible.
The locations will be applied for all services.
Regards
Hi, can you please provide link to the left search sidebar hotel grid demo as per item details? Does this layout can be built using elementor too?
Hi,
You can refer our demo here
https://modtel.travelerwp.com/hotel-search-halfmap/ https://modtel.travelerwp.com/hotel-search-popup-map/Also the theme is support to work with Elementor too.
Regards
Some maps aren’t showing in iOS devices. In android it’s perfectly fine. Solution?
Hi
You can post ticket on our support system here: https://shinehelp.travelerwp.com/
Then our support team will check it for you better.
The working time: 08:00 – 17:30 Monday to Friday in GMT +7.
Regards
Dear author, I hope ypu can help me as soon as possible with Ticket ID: 66500. Best regards.
Hi,
The working time: 08:00 – 17:30 Monday to Friday in GMT +7.
If you submit ticket out of the working time, kindly wait for our response.
Regards
currency BUG! in different brousers there is different price and currency symbol ! default currrency is set well, others deleted.
check https://ta-alliance.ru/ekskursii/ekskursiya-v-cej-severnaya-osetiya/Hi
You can post ticket on our support system here: https://shinehelp.travelerwp.com/
The working time: 08:00 – 17:30 Monday to Friday in GMT +7.
Or you can mail to Mr. Harry Phuong: phuonghv@shinecommerce.co Then our support team will help.
Regards
The chrome is 2000 Chrome: https://prnt.sc/NJRn7k1XKMp9
Kindly change your computer and you will see it
Please feel free to contact us if you need any further information. Thank You and Best Regards
Hi, I added a new hotel but it didn’t display on the frontend. How to fix it? Thank you
Hello
There are have some option you need to check to make hotel appear on front page:
- Hotel must have available room to book so you have to create at least room and assign to hotel.
- When you create hotel, please set Book before number of day to 0 to make hotel can book at current time.
Also after update theme, you should go to Traveler Settings > Sync Availability and Upgrade Data to update database structure to make theme work properly.
Thanks
You have one of the best looking travel theme out there. Thanks for our continues update too but you need to work more on the spee of the theme. I see the more services you upload the slower the websites become. I have tried, we chache, wp super chache, wp rocket chache as i have had the theme for a while now but speed remains the same. Now i have insalled wp litespeed cache but nothing really improve, Adding properties now even takes time and at a point even stops.
Paystack and fullterwave are popular payment platform already, ou should consider adding them to the direct payment too intead of integrating only via woocommerce.
Thanks
I have noted it down and passed it to the dev team. We will collect more requests about this feature and consider adding it to the theme.
Thank you for your recommendation.
Hi there, just wanted to thank you for your great job, the theme is marvelous and I hope you’ll add more features in the near future and more freedom in terms of customizations. I’ve noticed that the demo SOLO is really cool, but it’s not compatible with Elementor. I hope you’ll add more themes for Elementor.
Thank for your suggestion.
Regards
Hello, can you please fix the sliced location icon in your next update? Thanks. https://ibb.co/tsLbg7W
Hi
You can post ticket on our support system here: https://shinehelp.travelerwp.com/
Then our support team will check it for you better.
The working time: 08:00 – 17:30 Monday to Friday in GMT +7.
Regards
Hi there, how do you change the font of menu and search widget, and tour cards? Thanks.
Hi
You can post ticket on our support system here: https://shinehelp.travelerwp.com/
Then our support team will check it for you better.
The working time: 08:00 – 17:30 Monday to Friday in GMT +7.
Regards
Hi there, I bought your theme and never used it nor download it, so before downloading it I contacted you several times by mail in order to get support because I did not used it, but never get answer. If you can’t help it’s ok.
Email is not official support method.
Please open the support request in our system here https://shinehelp.travelerwp.com/ to get better helps.
Thank you
Hi, I want to have only the Enquiry form like in your demo how do you do that? Thanks. https://modtour.travelerwp.com/st_tour/river-cruise-tour-on-the-seine-extraordinaire/
It’s ok I found how to do it.
Hi, first of all congratulations for your work, I find it really fantastic and perfect for my needs, secondly, before renewing my support subscription I wanted to ask you a question:
Can I ask you to customize the theme based on these features?
1. I need to be able to manage my partners from the backend, for example: activate/change/cancel/upgrade/downgrade a subscription.
2. For activities, when a partner sets the maximum number of people, I would need to be able to only make it possible to book a single person for each starttime. In practice, the maximum number of people should be understood as “per day” and one customer can book only that activity at that specific time, another customer can book It at another specific time and so on.
3. I strongly Need ti accept Cash Payment. I need to be able to charge partners and customers in cash and in the backend I need to be able to have everything under control, ex: Mark a payment as completed/canceled/pending.
I hope I was as clear as possible.
Thanks in advance Regards
Hi
We don’t customization anymore.
You can find other freelancer to help you do that better.
Regards
Hi there, thanks anyway and Regards
Based on my setup i have 2 questions; 1) Is there a way to show where a specific tour is starting from(pick up location). Example; A tour co. from Chicago maybe organising tour to Texas, so one has to be living in Chicago to join the tour. Maybe add a custom filter field.
2) Some tours are organised on specific dates. Is there a way i can filter/categorise tours happening example; this weekend, week, month.
3)Apart from the listed fields i.e activities, hotels, car rental etc Can i add another field?
- How can I set a default single service layout?
- About the grid creation option, where can I configure them? (I would like to create a grid similar to this one but with Posts as a source) https://imgur.com/a/DJoOJ6F- Is it possible to add Posts to the wishlist? How can I do this?
Hi
You can post ticket on our support system here: https://shinehelp.travelerwp.com/
Then our support team will check it for you better.
The working time: 08:00 – 17:30 Monday to Friday in GMT +7.
Regards
does this theme support multivendor and make it as a marketplace? by marketplace i mean that hotel owner or tour owner can put their listing? thanks
Hi,
Yes, it is supported.
https://travelerwp.com/how-to-set-up-partner-feature-on-your-website/Regards
can we disable the product booking and change it to any url?
and i see you have 5 types of listing that hotel, car, tour, rental, activity.. it is possible that we can create more type of listings?
can we added more custom field on every listing type?
Hi,
Unfortunately, our theme does not support to do those things yet.
If you want to set custom link for the service, you can use External Booking feature to get that.
Regards
When you will applied that custom field that we can create more listing type? your theme since 2015, now 2023. it’s should be more advanced and customizable. i read some of user comment here, your header can’t be change, not customize.. if you used elementor, all design should can be customize by customer..
and i wanna know about partner features, if they submit listing business on our website, the payment will go to us right? at the end of month, the partner can request money to withdraw?
If you have any new features or suggestions, you can send us here https://traveler.canny.io/
Regards
Hi
You can post ticket on our support system here: https://shinehelp.travelerwp.com/
Then our support team will check it for you better.
The working time: 08:00 – 17:30 Monday to Friday in GMT +7.
Regards
Hello, we can not post new ticket on support sites becase my support period is expired, can you ask your teams recheck and fixed for new update, please
Hello Team .. I want to open ticket and now you are asking for my personal private details like telephone number and date of birth as mandatory to fill in order to load ticket …........ even i put fake details (i dont want to give you my mobile number) but still i am not able TO SUBMIT TICKET – Thanks
Hello,
As far as I know, you have 2 accounts on ShineHelp and only account hayth*@gmail.com have support period.
In this acocunt, you have not provided information for WP Account& FTP. Kindly provide it to help developer check your issue better
Please feel free to contact us if you need any further information.
Thank You and Best Regards
thanks
